Role Description This position is National Remote. You’ll enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges. As the organization accelerates its digital transformation, Benefit Digitization and AI 10.0 efforts are key to improving efficiency, enhancing member and provider experiences, and managing long term costs. To achieve these goals, dedicated roles are needed to design, implement, and manage the digital capabilities that support these initiatives. This position is for a Certified Coder who will provide coding expertise and clinical support across a wide range of initiatives and processes. This role requires close collaboration with cross-functional teams to ensure alignment with both clinical and business objectives, while supporting the successful execution of projects. This position is full-time (40 hours/week), Monday - Friday. Employees must work an 8-hour shift during business operating hours of 8:00am - 5:00pm EST. Primary Responsibilities - Partner with clinical, operational, and enterprise teams on coding initiatives, including benefit digitization programs, serving as a subject matter expert and providing strategic guidance to support successful implementation. - Develop, implement, and promote standardized coding methodologies to ensure consistent, accurate, and compliant interpretation and digitization of benefit structures across the organization. - Create, maintain, and manage procedure and service code groupings to support accurate benefit alignment and administration. - Maintain coding integrity through governance processes, ongoing quality oversight, and adherence to current industry standards, regulatory requirements, and organizational policies. - Manage quarterly and annual industry-standard code updates, benefit plan changes, and mandate-driven coding enhancements to ensure continued compliance and operational accuracy. - Provide coding support for benefit administration across diverse markets, including the development of customized coding solutions for complex or nonstandard benefit requests. - Serve as the primary resource for coding-related inquiries, delivering clinical expertise, consultation, and guidance to project teams, business partners, and stakeholders. - Collaborate across cross-functional workstreams to identify coding impacts, support business and operational initiatives, and drive effective implementation of coding solutions. - Ensure coding aligns with regulatory mandates and emerging industry requirements, proactively supporting updates and compliance initiatives. - Deliver certified coding expertise and clinical support to meet a broad range of organizational, operational, and strategic business needs. Qualifications - High School Diploma/GED or equivalent work experience - Must be 18 years of age or older - Certified Professional Coder (AAPC or AHIMA) - Active unrestricted nursing license - 3 + years’ experience with coding and reimbursement methodologies (e.g. CPT, HCPCS, ICD-10, CMS) - Intermediate proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint - Ability to work full-time (40 hours/week), Monday – Friday. Employees must work an 8-hour shift during business operating hours of 8:00am-5:00pm EST. Preferred Qualifications - Experience working with UnitedHealthcare (UHC) benefit plans, including interpretation and application of member benefits, coverage guidelines, and plan design - Experience in claims, medical policy, benefits/product administration, and/or medical management Telecommuting Requirements - Ability to keep all company sensitive documents secure (if applicable) - Required to have a dedicated work area established that is separated from other living areas and provides information privacy - Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service Soft Skills - Ability to analyze and translate data to develop recommendations for action plans - Excellent written and verbal communication skills - Able to work with minimal supervision - Flexible with a strong ability to multitask Benefits - Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. - Comprehensive benefits package - Incentive and recognition programs - Equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements) - Salary for this role will range from $91,700 - $163,700 annually based on full-time employment Application Deadline This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

• Oversee the full revenue cycle from onboarding through reconciliation • Manage patient onboarding and payment workflows (HYFIN system) • Audit active patient memberships to ensure correct enrollment in payment plans • Verify and process pharmacy-related charges accurately • Generate biweekly revenue reports broken down by membership type • Support commission-based payment calculations • Communicate with patients via email regarding billing questions, payment issues, and outstanding balances • Ensure all charges are accurate and reconciled in a timely manner • Maintain accurate financial documentation and internal records • Communicate with insurance companies and labs to confirm correct diagnosis coding for bloodwork • Complete and track prior authorizations for medications • Proactively follow up to prevent care delays • Monitor incoming faxes and triage appropriately • Manage scanned mail and digital documentation • Maintain organized patient records within the EMR • Own and maintain operational spreadsheets • Assist with additional administrative tasks that improve provider efficiency

• Oversee the full revenue cycle from onboarding through reconciliation • Manage patient onboarding and payment workflows (HYFIN system) • Audit active patient memberships to ensure correct enrollment in payment plans • Verify and process pharmacy-related charges accurately • Generate biweekly revenue reports broken down by membership type • Communicate with patients via email regarding billing questions, payment issues, and outstanding balances • Ensure all charges are accurate and reconciled in a timely manner • Maintain accurate financial documentation and internal records • Communicate with insurance companies and labs to confirm correct diagnosis coding for bloodwork • Complete and track prior authorizations for medications • Proactively follow up to prevent care delays • Monitor incoming faxes and triage appropriately • Manage scanned mail and digital documentation • Maintain organized patient records within the EMR • Own and maintain operational spreadsheets • Assist with additional administrative tasks that improve provider efficiency

• Monitor Outpatient Coding work queues and unbilled accounts to support timely filing and claims submission. • Review patient medical records to assign and sequence codes according to industry-standard coding guidelines (ICD-10-CM, CPT, HCPCS). • Review and resolve Coding related edits (e.g., NCCI, LCD/NCD, modifier usage) to prevent first pass denials. • Ensure coding accuracy to support correct billing and minimize claim denials or delays. • Work closely with providers to clarify documentation and ensure coding accuracy based on organizational policy. • Maintain up-to-date knowledge of coding guidelines, payer requirements, and regulatory changes. • Ensure Compliance: Adhere to legal and regulatory requirements, including HIPAA, to maintain patient confidentiality and data security. • Stay updated: Keep abreast of changes in coding standards and regulations to ensure compliance and accuracy in coding practices. • Use electronic health records (EHR) and coding software to code services and enter data. • Participate in coding education and training as needed. • Follow HIPAA and confidentiality guidelines regarding patient health information.