Wiz Inc.

Solutions Support Engineer Remote - Ireland | Support Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent. Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster. Summary As a Solutions Support Engineer, you will be part of a global team delivering expert-level technical support across the Wiz cloud-native security platform. You'll investigate complex, multi-domain issues spanning cloud infrastructure, workload protection, vulnerability management, and runtime defense - working across AWS, Azure, and GCP environments. This role combines deep technical troubleshooting with a growing emphasis on AI-driven automation to scale support operations and improve resolution quality. What You'll Do - Investigate and resolve customer technical issues across cloud security posture management, vulnerability scanning, threat detection, container/Kubernetes security, identity & access management, network analysis, and data security - Troubleshoot cloud connector and integration failures across AWS, Azure, GCP, OCI, and SaaS platforms - including IAM/permissions issues, network connectivity, API authentication, and scanning infrastructure - Diagnose workload scanning and runtime security issues including outpost deployment, sensor configuration, registry scanning, malware detection, and file integrity monitoring - Analyze vulnerability findings - triage false positives, validate detection accuracy, investigate SBOM/SCA results, and assess secret detection and patch management coverage - Support shift-left security workflows including CI/CD scanning, IaC security, admission controllers, Kubernetes connectors, and code/version control scanning - Design and implement automation that scales the support offering - leveraging AI agents, agentic workflows, and tooling to improve triage accuracy and resolution efficiency - Participate in on-call rotation for after-hours, holiday, and weekend support coverage What You'll Bring - 5+ years of hands-on technical experience in customer support, technical support, system administration, or a related customer-facing role - 2+ years working with cloud platforms (AWS, Azure, GCP) - including IAM, networking (VPCs, security groups, firewalls), and core compute/storage services - 1+ years of hands-on experience deploying, managing, and troubleshooting production Kubernetes clusters and containerized applications - Strong understanding of cloud security fundamentals: identity and access management, network segmentation, compliance frameworks, and security posture assessment - Experience reading and debugging code in one or more of: Python, Shell, JavaScript/JSON, Java, Go, or Terraform/HCL - Proficiency with command-line tools and Linux operating system environments - Familiarity with the current AI landscape, including LLM architectures and the integration of AI-driven tooling into technical workflows Nice to Have - Experience with vulnerability management, SBOM/SCA analysis, or CVE triage workflows - Hands-on experience with threat detection, runtime security, or SIEM/SOAR integrations - Experience building or supporting agentic workflows, RAG architectures, or AI-powered automation - Familiarity with Infrastructure-as-Code (Terraform, CloudFormation, Helm) and CI/CD pipelines - Experience with GraphQL or REST API debugging and integration - Background in compliance frameworks (CIS, NIST, SOC2, PCI-DSS, HIPAA) - Experience with ServiceNow, Jira, or Zendesk in a support engineering context Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship. Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

Senior Partner Operations Analyst Remote - USA | RevOps Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent. Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster. SUMMARY The Partner Operations Team accelerates Wiz’s growth via the Partner ecosystem by driving strategy, planning and execution through our Partner programs, processes and systems. As we continue to grow at an incredible speed, we work to ensure each team member is set up for success at every phase. Reporting to the Director of Partner Operations, as a Senior Partner Operations Analyst, you will be responsible for helping to build and scale our Partner operations to support the company’s growth and our expanding Partner routes to market. A successful candidate for this role works in strategic partnership with our Partner Sales teams to identify priorities, execute impactful programs and processes, and drive accountability by measuring results. WHAT YOU’LL DO - Receive feedback from Sales and Partner teams to help define strategic projects and process improvements to ensure an easy engagement model for Partners selling Wiz - Run enhancement projects or new builds and be responsible for ensuring they are delivered with comprehensive UAT to minimize impact post-production launch and enabling all parties on the new changes - Work cross-functionally with other teams to support operational programs aligned to the overall organizational strategy - Deliver scalable “run the business” operational support of the Partner organization at Wiz - Be a support resource both externally for our Partners and internally for Wiz teams on all things Partners at Wiz - Be responsible for the data integrity in Salesforce of all data relating to the Partner programs and processes - Own the Wiz Partner Portal platform from an administrative lens and be responsible for all enhancements to the platform WHAT YOU'LL BRING - 4 - 6 years experience supporting Partner operations activities, ideally at SaaS and/or Enterprise-focused organizations - Experience implementing programs and processes that scale; a willingness to “roll up your sleeves” to get work done as the organization grows - Comfortable with being flexible in responsibilities as the organization grows and our routes to market expand and support the evolving needs of the business - Strong knowledge of Salesforce objects and flows is a must, experience with Looker a plus - Administrative experience owning and operating Impartner - Proven track record of building trust and communicating effectively with a wide variety of stakeholders at all levels and from a variety of functions Compensation + Benefits Compensation for this full-time position includes base salary + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. The US base salary range for this full-time position is listed below. US Base Pay Range $120,000—$165,000 USD Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship. Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. The application deadline is: 06/16/2026