Wiser Solutions, Inc.

• Cultivate new business opportunities within assigned territory • Own and execute the full sales cycle from prospecting through close • Identify key influencers within target accounts • Effectively navigate strategic customer/prospect conversations to uncover core business challenges • Connect our solutions with prospective customers’ pain points • Communicate our value proposition to position against the status quo and competitors • Develop proposals focused on addressing prospective client organizations’ needs at scale • Identify the right stakeholders to define timelines and compelling events that drive deals to close • Partner closely with CSMs to grow the existing book of business while exceeding new business targets • Stay closely aligned with customer accounts through renewal cycles to identify expansion opportunities, support renewals, and help mitigate at-risk accounts • Must be comfortable performing product demos via Microsoft Teams or similar technology • Share ideas and perspective on Ideal Customer Profile (ICP), product marketing needs, sales collateral, and new approaches to prospecting • Maintain regular and reliable work attendance

• Cultivate new business opportunities within assigned territory. • Own and execute the full sales cycle from prospecting through close. • Identify key influencers within target accounts. • Effectively navigate strategic customer/prospect conversations to uncover core business challenges. • Connect our solutions with prospective customers’ pain points. • Communicate our value proposition to position against the status quo and competitors. • Develop proposals focused on addressing prospective client organizations’ needs at scale. • Identify the right stakeholders to define timelines and compelling events that drive deals to close. • Partner closely with CSMs to grow the existing book of business while exceeding new business targets. • Stay closely aligned with customer accounts through renewal cycles to identify expansion opportunities, support renewals, and help mitigate at-risk accounts. • Must be comfortable performing product demos via Microsoft Teams or similar technology. • Share ideas and perspective on Ideal Customer Profile (ICP), product marketing needs, sales collateral, and new approaches to prospecting. • Maintain regular and reliable work attendance.

• Meet the brands (and the Wiser team!), get inspired, and kick off the journey. • Share what you experience with friends and on social media – be the go-to student voice for top employers. • Take part in personal and professional development led by industry experts.

• Support the full recruiting lifecycle • Serve as the first point of contact for general HR questions • Process incoming company mail daily • Coordinate new hire onboarding in UKG • Manage employee offboarding workflows • Maintain and update employee records in UKG • Serve as a point of contact for benefit carriers • Manage benefits open enrollment process • Coordinate Leave of Absences • Support employment law compliance • Coordinate new hire welcome boxes and employee milestones • Maintain HR Policy and Handbook • Coordinate and post employee announcements

• Scoping, communicating, and project managing customer deliverables. • Serving as the primary contact for on-boarding, training, and day-to-day needs for your customer group. • Be an advocate for all assigned customers by understanding their business and leveraging Wiser’s solutions to help them grow. • Capturing, documenting, quantifying, and communicating customer feedback and risk to various teams. • Assisting in the creation of communal resources and innovating efficient processes. • Analyzing customer behavior and taking action to improve engagement and retention. • Leading frequent customer meetings & quarterly business reviews.

• Scoping, communicating, and project managing customer deliverables. • Serving as the primary contact for on-boarding, training, and day-to-day needs for your customer group. • Be an advocate for all assigned customers by understanding their business and leveraging Wiser’s solutions to help them grow. • Capturing, documenting, quantifying, and communicating customer feedback and risk to the Sales, Marketing, Product, Operations and Leadership teams. • Assisting in the creation of communal resources and innovating efficient processes to surprise and delight our customers while aiding internal teams. • Analyzing customer behavior inside & outside of our solutions in order to take action to improve customer engagement & retention. • Leading frequent customer meetings & quarterly business reviews bolstered by proactively sourced data driven analysis. • Working with customers and internal sales teams to grow (upsell and cross-sell) accounts, negotiating customer contracts and renewals, and collaborating with management to create corresponding amendments & statements of work. • Proactively reaching out to customers to identify risk and assess gaps in value realization to therefore take mitigating action with the support of appropriate internal teams.

• Define, lead and run implementations for the North America region • Meet project objectives and timelines, identify and address dependencies across cross-functional teams and business stakeholders • Responsible for working with our key account/strategic customers to ensure accountability and successful engagements according to the scoped business and contractual requirements • Attend weekly/bi-weekly/monthly meetings with our largest US customers acting as a technical resource for those customers and the CSM • Work closely with the CSM and customers to ensure highest data quality and issues are addressed appropriately • Proactively alert customers when data quality issues arise that pertain to their engagement with Wiser. • Proven track record in customer support, communications and/or technical documentation • Become a domain expert, deeply understanding the partnership and customer challenges to solve real problems with data and technology. • Able to transition between high level strategy and detailed, hands on work as the situation requires with a focus on implementation and customer support.

• Define, lead and run implementations for the North America region • Meet project objectives and timelines, identify and address dependencies across cross-functional teams and business stakeholders • Responsible for working with our key account/strategic customers to ensure accountability and successful engagements according to the scoped business and contractual requirements • Attend weekly/bi-weekly/monthly meetings with our largest US customers acting as a technical resource for those customers and the CSM • Work closely with the CSM and customers to ensure highest data quality and issues are addressed appropriately • Proactively alert customers when data quality issues arise that pertain to their engagement with Wiser. • Proven track record in customer support, communications and/or technical documentation • Become a domain expert, deeply understanding the partnership and customer challenges to solve real problems with data and technology. • Able to transition between high level strategy and detailed, hands on work as the situation requires with a focus on implementation and customer support.

• Scoping, communicating, and project managing customer deliverables. • Serving as the primary contact for on-boarding, training, and day-to-day needs for your customer group. • Be an advocate for all assigned customers by understanding their business and leveraging Wiser’s solutions. • Capturing, documenting, quantifying, and communicating customer feedback and risk to various teams. • Assisting in the creation of communal resources and innovating efficient processes. • Analyzing customer behavior to improve engagement & retention. • Leading frequent customer meetings & quarterly business reviews. • Working with customers and internal sales teams to grow accounts and negotiate contracts.

• Control the end-to-end design process for B2B pricing intelligence products and internal operations tools, from discovery to delivery • Conduct user research with retail clients through interviews, usability testing, and workflow observation • Collaborate with product managers, engineers to define product requirements • Create wireframes, interactive prototypes, and high-fidelity UI designs for web applications • Analyze product usage data, KPIs, and user feedback to iterate on existing features • Develop and maintain scalable design systems, patterns, and component libraries