Westcliff International School

• Lead the learning experience design process and course development team in developing learner centric materials and experiences. • Collaborate with academic leaders, educators, subject experts, and professionals to assist in the development of curricula and learning resources. • Transform course vision into engaging instructional strategies and resources. • Design and develop instructional content to include the refinement of learning objectives, sequencing of materials, creation of assessments, and activity design. • Apply instructional design, eLearning Principles, adult learning theory, and game-based learning to curriculum designs, ensuring students have Contextualized, Applied, Practical, Relative, and Inclusive (CAPRI) learning experiences. • Build engaging, learner centric courses in the learning management system. • Set achievable timelines for curriculum objectives with course development team and meet development milestones for course launches. • Develop digital resources to enhance classroom learning. • Assist in preparing supplementary guides for teachers and students. • Utilize feedback from students, faculty, and academic leaders and performance data for curriculum refinement and documenting necessary changes to curricula. • Assist in setting up surveys, exams, and assessments to gauge curriculum effectiveness. • Stay current with designated program portfolios. • Stay abreast of instructional design, learning sciences, and educational technology trends. • Perform other assigned tasks as required.

• Provide consultation services to students in the dissertation process, as well as doctoral and master’s-level assignments. • Provide overflow support to the Writing Center as needed, providing personalized guidance to students on a wide range of assignments including, but not limited to, essays, research papers, and dissertations. • Ensure feedback is delivered promptly, meeting established deadlines and service standards. • Maintain regular communication with the Writing Center leadership to align with best practices and improve student outcomes. • Facilitate workshops and writing boot camps, including curation and delivery of related materials, virtually as needed. • Create and curate content for dissertation support resources, such as handouts, explanations, and tutorials. • Provide copyediting services for the University’s research journal prior to publication. • Attend Writing Center team meetings and participate in professional development activities. • Effectively use relevant software and platforms, including Learning Management Systems (Moodle), video conferencing tools (Zoom), and document editing tools (Microsoft Word, Google Workspace). • Adapt teaching methods to support second-language learners and students from diverse linguistic and cultural backgrounds. • Assist in Writing Center projects, such as piloting new programs or developing advanced resources. • Track and report student progress and engagement to Writing Center leadership. • Apply knowledge from certifications (e.g., TESOL or advanced academic editing) as applicable.

• Advance institutional research capacity by increasing faculty and doctoral student scholarly productivity and engagement • Ensure the quality and integrity of research and scholarship through promotion of ethical standards and methodological rigor • Support continuous improvement in faculty scholarship by guiding research design, methodology, and publication strategy • Increase publication-ready manuscripts through structured support from conceptualization to submission • Strengthen research literacy and information fluency through collaboration with library and research support services • Design, implement, and assess research workshops and professional development aligned with institutional learning and research outcomes • Identify and integrate emerging research trends, best practices, and external expectations into faculty research initiatives • Promote interdisciplinary and faculty–student collaborative research that aligns with institutional mission and strategic priorities • Develop and sustain research teams and communities of practice that demonstrate measurable scholarly outcomes • Collect, analyze, and report evidence of research engagement, productivity, and impact to support accreditation, assessment, and institutional effectiveness • Participate on university committees and/or external advisory boards and committees as needed • Oversee faculty research programs (Faculty Fellows) and initiatives at the university level • Provide strategic leadership for the journal’s vision, scope, and editorial board and direction • Establish and uphold editorial policies, ethics, and peer-review integrity • Oversee manuscript submission, review, and publication; make final editorial decisions • Recruit, mentor, and manage associate editors, editorial board members, and reviewers • Ensure timely, fair, and rigorous peer review and issue planning • Collaborate with library and research leadership on indexing, discoverability, and archiving • Mentor authors—especially faculty and doctoral students—on scholarly writing and publication readiness • Monitor journal quality, impact, diversity, and continuous improvement, including alignment with Scopus standards • Manage multi-round peer review through hands-on coordination and continuous communication with authors and reviewers • Oversee detailed editing, proofreading, and end-to-end journal production and publishing, including posting issues to the journal website

• Overseeing the daily operations, quality assurance, and professional development of the Doctoral Writing Center team • Directly supervising Doctoral Writing Center Specialists • Ensuring the delivery of high-quality, timely, and rigorous dissertation-level writing and research support to doctoral students across all programs • Overseeing Formatting Committee review workflows for dissertation and doctoral research project candidates • Coordinating internal scholarly submission reviews for faculty • Collaborating with the Westcliff International Journal of Applied Research (WIJAR) to support internal manuscript readiness and pre-submission review • Working closely with the Academic Success Manager to scale services and uphold institutional standards (APA, academic integrity, responsible AI use)

• Manage call campaigns • Monitor call quality • Collaborate closely with Admissions Management • Enhance advisor performance and training • Develop and deliver call center user trainings • Review recorded calls and transcripts for compliance • Provide actionable insights to Admissions Management