Waters Corporation

Role Description Waters is seeking a dynamic contributor to fill the role of an Account Manager. This person will have the exciting opportunity to drive the sales of our full range of products and services, which include: - Ultra Performance Liquid Chromatography System - Mass Spectrometers - Software - Consumables - Services for the Florida area The desired candidate should be highly self-motivated to develop and implement a territorial business plan, while working in unison with their assigned specialists and marketing colleagues in order to deliver a strong call cycle and business development activities. The foundation of the account manager's role is to develop a keen understanding of the customers' needs to design solutions with lasting and meaningful impact. - Meet or exceed sales targets - Maintain installed-base customer satisfaction - Aggressively develop new prospects and penetrate competitive accounts - Visit customers daily to highlight Waters solutions and help customers with any technical obstacles in their way - Build technical competency on Waters solution and to be perceived by customers as a credible resource - Maintain current knowledge on vertical markets dynamics, application trends, and other critical business information - Provide information to marketing team to create business development programs - Fully utilize our Sales Contact Management Tools and Applications - Submit accurate and timely monthly sales forecasts - Develop business through monthly plan of action Qualifications - Bachelors Degree, Masters, or PhD in scientific area such as chemistry, biology, or biochemistry - 3+ years chromatography experience - UPLC, Mass Spec, field sales and/or marketing is a plus - Overnight travel is required and international travel as needed - Action oriented and eager to achieve results - Sound communication and presentation skills - Highly organized / well-prepared / time management skills - Strong interpersonal skills and a good listener - Matured disposition, positive attitude and strong sense of commitment - Adaptive to a dynamic and ever-changing environment - Strong technical background in analytical technologies, especially LC and MS Company Description Waters Corporation (NYSE:WAT) is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, our innovative portfolio harnesses deep scientific expertise across chemistry, physics, and biology. We collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Through a shared culture of relentless innovation, our passionate team of ~16,000 colleagues turn scientific challenges into breakthroughs that improve lives worldwide. Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.

Role Description Waters Corporation seeks to add a Field Application Scientist to its Commercial team to cover the assigned territory. Reporting into the Market Application Specialist Senior Manager, you will assist sales, sales development, and customer success initiatives for Wyatt Light Scattering and Aura instrumentation. - Proactively ensure assigned accounts/territory develops new sales opportunities collaborating with the local sales team through the provision of onsite seminars, technical consulting, and application feasibility test (demonstrations). - Manage early-stage opportunities until they reach a technical close. - Master technical application support during the sales process including post sales visits including training, customer success initiatives, advanced troubleshooting, and data analysis. - Post sale support of existing customers on an ongoing basis with high level product training and application support to drive repeat sales. - Develop strong application knowledge and depth to serve as a recognized authority for process optimization and development in the biopharmaceutical, specialty chemical, and academic markets. - Build and present technical papers about key applications at industry seminars, conferences, and symposiums. - Identify and develop application solutions that provide high value to biopharmaceutical and gene therapy markets. - Advise the transfer of knowledge and data from application feasibility studies, industrial and academic applications and technical journals and publications to product management for development. - Based in a home office and interact daily with customers via email, phone and on-site visits. - Executing programs following the annual business plan to develop business and achieve the target sales growth. - Maintain and continue to develop an outstanding knowledge of our products, their applications, and our competitors’ offerings. - Supervise driven activity and industry trends, further competitive solutions to meet sales goals. - Timely submit weekly reports, monthly highlights, marketing intelligence, and other related reports for defined territory to supervisor. - Continually work with your Senior Manager to maintain accurate and current records of proposals, opportunities, accounts, contacts, and actions through salesforce within defined territory. - Sell new products by establishing key customers relationships and understanding customer application needs. - Up to 70% of your time will be spent on travel, with a regional focus on the territory. Qualifications - PhD in Chemistry, Biochemistry or equivalent. - Master’s or bachelor’s degree with 5+ years of relevant work experience. - Five (5) years of hands-on experience with HPLC and Light Scattering instruments. - Knowledge of polymer and protein techniques. - Strong communication and social skills, basic digital literacy. - Driving record in good standing. - Excellent written and verbal communication skills and an excellent familiarity with basic lab techniques, instrumentation, and software. - Excellent organization, motivation, attention to detail, and communication skills are a must. Company Description Waters Corporation (NYSE:WAT) is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, our innovative portfolio harnesses deep scientific expertise across chemistry, physics, and biology. We collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Through a shared culture of relentless innovation, our passionate team of ~16,000 colleagues turn scientific challenges into breakthroughs that improve lives worldwide. Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.

Role Description The Director of Marketing, U.S. Microbiology is responsible for driving profitable growth across the microbiology portfolio, including instrument, reagent, informatics, and at home testing solutions. This role leads the development and execution of integrated marketing strategies, ensuring strong alignment with commercial priorities and customer needs. The position provides leadership to a high-performing marketing team and collaborates cross-functionally with Sales, Global Marketing, Market Access, and Business Operations to deliver sustained growth and market leadership. This dynamic role will drive business growth in the acute care space and will lead the development of new markets for HPV at home testing innovation. - Strategic Leadership & Portfolio Management - Define and execute the strategy to develop new markets for at home testing innovation - Develop and execute comprehensive marketing strategies across the molecular portfolio to drive growth and profitability - Define clear value propositions aligned with brand strategy and customer priorities - Lead portfolio lifecycle management, including innovation planning and channel optimization - Represent U.S. market insights and voice of customer in global product development - Build strong relationships with KOLs, clinicians, and advisory boards - Marketing Execution - Identify and overcome barriers to HPV at home testing adoption and develop provider and patient awareness and advocacy - Translate market insights into targeted segmentation, positioning, and go-to-market plans - Lead product launches, pricing strategies, and integrated campaigns - Deliver differentiated, evidence-based messaging to support value-based selling - Drive cross-platform initiatives and develop compelling clinical and economic value stories - Commercial Excellence - Partner with Sales to enable adoption of high-value solutions and accelerate pipeline growth - Apply data-driven targeting and optimize omnichannel marketing performance - Expand share within existing accounts and support new customer acquisition - Reinforce sales effectiveness through structured methodologies and tools - Business & Channel Strategy - Build strategic partnerships for HPV at home testing to strengthen provider and patient access - Align pricing strategies with strategic accounts and contract frameworks (e.g., GPOs) - Partner with channel management to optimize distribution and profitability - Identify and capture opportunities related to contract compliance and revenue optimization - Leadership & Operations - Lead, coach, and develop a high-performing marketing team - Drive cross-functional alignment across Sales, Operations, and Global Marketing - Manage budgets, forecasting, and performance metrics to ensure business objectives are met - Foster a culture of accountability, collaboration, and continuous improvement Qualifications - Bachelor’s degree in Business, Life Sciences, or related field required; MBA preferred - 10+ years of experience in MedTech marketing and/or sales - 5+ years of leadership experience in product or portfolio marketing - Demonstrated success developing and executing growth strategies Requirements - Demonstrated success in developing new markets for innovative technologies - Strong business and financial acumen with deep understanding of clinical/laboratory markets - Proven ability to translate customer insights into actionable strategies - Effective leader with experience of managing teams in a matrixed environment - Excellent communication, presentation, and stakeholder engagement skills - Strategic thinker with strong execution discipline and results orientation Core Competencies - Market development - Market insight & strategic planning - Portfolio lifecycle management - Customer-centric marketing and value proposition development - Commercial excellence and sales enablement partnership - Cross-functional collaboration and influence - Data-driven decision making - Operational rigor and project management Additional Requirements - Ability to travel up to 30–35% - Preferred location Sparks, MD – Remote work option available in East and Central time zones Company Description Waters Corporation (NYSE:WAT) is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, our innovative portfolio harnesses deep scientific expertise across chemistry, physics, and biology. We collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Through a shared culture of relentless innovation, our passionate team of ~16,000 colleagues turn scientific challenges into breakthroughs that improve lives worldwide.

Role Description We are seeking a Sales Specialist for the world's most widely used chromatography data management system. You will work as part of a team, collaborating with sales and marketing staff. Remote work is possible if needed. - Individuals with a strong customer focus who can communicate appropriately with customers, tailoring their approach to their level of understanding of the target product in order to meet customer needs. - Individuals with a strong desire to solve problems through logical thinking. - Individuals who value teamwork and possess integrity, trustworthiness, and a strong sense of ethics. - Individuals with a certain level of IT knowledge, including servers and networks. - Individuals who can execute the entire process from initial proposal to closing. - Individuals who can collaborate with sales representatives and marketing departments to develop strategies for acquiring new business. - Individuals who can match the optimal solution to customer needs and challenges. Qualifications - Those who have graduated from a technical college or a four-year university. - Experience in IT system implementation is preferred, and knowledge of IT infrastructure and hardware such as servers is desirable. - Knowledge of computer system validation in the pharmaceutical industry is desirable. - Knowledge of HPLC is highly desirable. - Someone who enjoys engaging in sales activities. - Someone who can communicate with customers using polite language and provide logical explanations. Company Description Waters Corporation (NYSE:WAT) is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, our innovative portfolio harnesses deep scientific expertise across chemistry, physics, and biology. We collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Through a shared culture of relentless innovation, our passionate team of ~16,000 colleagues turn scientific challenges into breakthroughs that improve lives worldwide. Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.

• Lead Medical Affairs strategy and execution for the Advanced Diagnostics Division • Collaborate with cross-functional teams, including R&D, marketing, sales, and regulatory, to ensure a cohesive and integrated approach to medical affairs. • Identify evidence gaps and contribute to real - world evidence, clinical research, and publication strategies in partnership with marketing and R&D teams. • Serve as a scientific advisor for internal teams and external stakeholders. • Stay up to date on industry trends, market dynamics, and competitor activities to inform the development of innovative strategies and initiatives. • Partner with laboratory medicine organizations and serve as a thought leader, representing the company at conferences, events, and with key opinion leaders. • Provide strategic input and guidance to product development teams to ensure the company's portfolio meets the needs of healthcare professionals and patients. • Lead the adoption of AI-enabled tools to improve operational efficiency, reporting, and workflow management • Guide teams in effectively leveraging AI tools, acting as a resource for adoption and best practices • Establish and evolve key metrics to measure Medical Affairs performance and impact • Translate complex medical/scientific data into actionable business insights. • Foster a culture of collaboration, innovation, and continuous learning within the medical affairs team and across the organization. • Act as a mentor and coach to team members, providing guidance and support in their professional development and growth.

Role Description Waters is seeking a dynamic contributor to fill the role of a Sr MS Sales Development Specialist in our Biologics business. The Biologics Commercial team is directly responsible for customers primarily engaged in large molecule work. This role will have the exciting opportunity to drive the sales of our full range of products mass spectrometers (Quadrupole, Tandem Quadrupole, TOF, QTOF, QTOF Hybrid) and Software (including our innovative waters_connect SW) in its geographic area of influence. The main goals of the role are: - Identify, create and convert sales opportunities for our Mass Spectrometry portfolio in the geographic area of influence. - Act as the sales specialist for our MS focused waters_connect SW nationwide and in Canada (including related post-sales activities). Corresponding training will be provided to enable this second goal. The desired candidate should be highly self-motivated to develop and implement a regional business plan including prospecting activities within new and existing accounts. He or she should feel comfortable working collaboratively with territory account managers, marketing, and other colleagues. The ideal candidate is to be based in any one of the following states: New Jersey, Pennsylvania, south New York. Responsibilities - Meet or exceed sales targets for MS product portfolio. - Maintain installed-base customer satisfaction including post-sales training as needed (i.e., SW). - Purposefully develop new prospects and penetrate competitive accounts. - Visit customers daily to highlight Waters solutions and help customers with any technical obstacles in their way. - Build technical competency on Waters solution and to be perceived by customers as a credible resource. - Maintain current knowledge on vertical markets dynamics, application trends, and other critical business information. - Provide information to marketing team to create business development programs. - Maintain CRM and fully leverage sales tools and applications. - Submit accurate and timely monthly sales forecasts. - Develop business through monthly plan of action. Qualifications - Minimum of Bachelors Degree in scientific area such as chemistry, biology, or biochemistry. - 5+ years mass spectrometry experience including related SW solutions. - Mass spectrometry field sales and/or marketing experience is a plus. - Committed and eager to achieve results. - Sound communication and presentation skills. - Highly organized / well-prepared / time management skills. - Strong interpersonal skills and a good listener. - Matured disposition, positive attitude and strong sense of dedication. - Adaptive to a dynamic and ever-changing environment. - Strong technical background in analytical technologies, especially MS. - Overnight travel is required. Company Description Waters Corporation (NYSE:WAT) is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, our innovative portfolio harnesses deep scientific expertise across chemistry, physics, and biology. We collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Through a shared culture of relentless innovation, our passionate team of ~16,000 colleagues turn scientific challenges into breakthroughs that improve lives worldwide. Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers, and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.

Role Description The Strategic Negotiations Manager is a senior individual contributor responsible for leading complex, multi-site commercial negotiations for strategic global accounts. Operating within a centralized Global Accounts governance model, this role ensures consistency and discipline across pricing, contracting, and commercial terms. You will operate as the deal strategy lead for complex negotiations; serving as the primary commercial counterpart to customer procurement organizations. This role leads alignment across Sales, Finance, and Contract Management to drive profitable growth, manage risk, and standardize commercial practices through influence in a matrixed organization. The role exemplifies Competence, Courage, and Compassion—by bringing expertise and discipline to deliver results, confidently driving decisions and action in complex negotiations, and collaborating in ways that strengthen partnerships and collective outcomes. Qualifications - Bachelor’s degree in Business, Finance, or related field - 10+ years of experience in commercial negotiations, deal strategy, or contracting/pricing - Proven experience with large, complex, customer-facing negotiations - Strong cross-functional collaboration and influencing skills - Background in life sciences or analytical instruments preferred Requirements - Lead high-value customer negotiations involving complex global frameworks, pricing consistency, and multi-entity agreements - Drive alignment on deal strategy across Sales, Finance, Legal, and Contracting - Identify and mitigate financial, legal, and operational risks (e.g., discount leakage, unfavorable terms) - Evaluate deal structures to balance growth, margin, and risk - Support pricing governance and contract execution consistency - Design and implement scalable frameworks, tools, and processes - Provide insights through reporting, dashboards, and QBR support Company Description Waters Corporation (NYSE:WAT) is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, our innovative portfolio harnesses deep scientific expertise across chemistry, physics, and biology. We collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Through a shared culture of relentless innovation, our passionate team of ~16,000 colleagues turn scientific challenges into breakthroughs that improve lives worldwide. Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.

Role Description Technical Sales Representative – Berlin, Hamburg and Eastern Germany (Rheology Focus) TA Instruments, a division of Waters and the global leader in thermal analysis, rheology, microcalorimetry and mechanical analysis, is expanding our team in Eastern Germany. This remote role is ideal for someone who enjoys scientific problem-solving, building relationships with innovative labs, and working with world-class analytical instrumentation. Please submit your CV in English. What You’ll Do - Drive sales of TA Instruments systems (thermal analysis, rheology, microcalorimetry, thermophysical properties) across R&D, QC, government and academic labs. - Visit customers regularly to deliver presentations, instrument demonstrations and user training. - Identify new opportunities and strategically grow key accounts in the Berlin–Leipzig region. - Engage with prospects via email, social media and phone, ensuring smooth handover of leads. - Collaborate closely with Sales, Inside Sales and Applications teams to align on strategy. - Maintain an accurate CRM to support marketing and territory planning. - Represent TA Instruments at technical conferences, trade shows and scientific events. - Provide reliable monthly forecasts and manage your territory with autonomy and structure. Why This Role Stands Out - A high-impact position with significant flexibility in how you manage your accounts and travel. - The chance to work with industry-leading scientific instruments used in breakthrough research worldwide. - A clear path for career growth — whether you want to deepen your technical expertise, move into marketing, or advance within sales. - A workplace recognised as a “Best Place to Work” for equality, with strong partnerships supporting diversity and inclusion across Europe. - Join our European Diversity Hub and help shape an open, inclusive culture. Qualifications - Bachelor’s degree (or equivalent experience) in Chemistry, Materials Science, Chemical Engineering or a related technical field. - Experience selling capital equipment; rheology or thermal analysis experience is a strong advantage. - A proactive mindset, strong work ethic and excellent communication skills. - Ability to build relationships with a diverse customer base and manage priorities effectively. - Fluency in German and English. - Willingness to travel 60–70% across the region; valid driver’s licence required. Company Description Waters Corporation (NYSE:WAT) is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, our innovative portfolio harnesses deep scientific expertise across chemistry, physics, and biology. We collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community.

Role Description We have an exciting opportunity for an Inside Service Sales Specialist to join our growing EMEA team. In this role, you will work closely with customers to highlight the value of TA Instruments service contracts, ensuring their instruments remain fully supported and minimizing downtime. This fast-paced, remote position offers the opportunity to own and grow a defined territory, requiring strong relationship-building, commercial acumen, and a proactive, results-driven approach to sales. Application end date: Tuesday 30th June 2026 Responsibilities - Promote and sell service contract solutions to both existing and prospective customers. - Utilize SAP to access account information and generate demand and service contract quotes. - Engage customers by providing product information and asking targeted, qualifying questions to understand their needs. - Conduct outbound customer calls to follow up on quotes, drive engagement, and close sales opportunities. - Leverage data analytics and territory reports to identify prospects and support business development efforts. - Manage and prioritize a high-volume opportunity pipeline using CRM/account management tools. - Track sales activity, open opportunities, and follow-up actions within TA Instruments CRM. - Achieve weekly, monthly, and quarterly performance metrics (KPIs) as defined by management. - Build and maintain strong customer relationships through consistent, professional communication with end users and decision-makers. Qualifications - Science related background and education would be beneficial. - Effective diagnostic selling skills or willingness to learn and develop in this area. - Customer-focused with exceptional written, verbal, and organizational skills. - 3-5 years of inside service sales experience. - Proficiency in Excel, including working with spreadsheets and basic data analysis. - Experience with Salesforce and SAP is highly desirable. - Strong English communication skills; additional language capabilities in German, Spanish, or French are a plus. - Highly motivated, resilient, and results-driven, with the ability to thrive in a competitive sales environment. - Proven ability to manage remote sales activities, including initiating contact, building rapport, and navigating complex sales processes with multiple stakeholders. - Customer-focused mindset with strong active listening skills. - Excellent organizational and time management abilities. - Strong analytical and problem-solving skills. - Collaborative team player with a high degree of self-motivation and accountability. Company Description Waters Corporation (NYSE:WAT) is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, our innovative portfolio harnesses deep scientific expertise across chemistry, physics, and biology. We collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Through a shared culture of relentless innovation, our passionate team of ~16,000 colleagues turn scientific challenges into breakthroughs that improve lives worldwide. Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.

Role Description Waters Corporation is currently looking for an Inside Service Sales Specialist who will be responsible for selling and renewing service contracts and managing repair-related (demand) sales opportunities for existing customers across the US. The role offers the opportunity to learn and apply sales skills for customer phone outreach, lead generation, customer event follow-up, and opportunity maintenance and creation. - Promote and sell service contract solutions to both existing and prospective customers. - Utilize SAP to access account information and generate demand and service contract quotes. - Engage customers by providing product information and asking targeted, qualifying questions to understand their needs. - Conduct outbound customer calls to follow up on quotes, drive engagement, and close sales opportunities. - Leverage data analytics and territory reports to identify prospects and support business development efforts. - Manage and prioritize a high-volume opportunity pipeline using CRM/account management tools. - Track sales activity, open opportunities, and follow-up actions within CRM. - Achieve weekly, monthly, and quarterly performance metrics (KPIs) as defined by management. Qualifications - Bachelor’s degree is required. A science degree (e.g., chemistry, biology, food science, clinical science, nutrition) is preferred. - 2+ years of laboratory and/or sales experience is preferred. - Effective diagnostic selling skills or willingness to learn and develop in this area. - Customer-focused with exceptional written, verbal, and organizational skills. - Self-motivated, focused, and driven, with the ability to work independently in a remote environment. - Outgoing and comfortable making outbound calls, building rapport, and engaging customers proactively. Requirements - Authentic - Individual must be able to build trust and commitment with peers and business partners while fostering an environment of positive thinking and innovation. - Enterprise Minded - Takes an accountable view on customer interactions to ensure the customer (internal and external) is successful. - Outside-In Thinker - Is actively curious and asks for information which will provide better service and solutions to our customers. - Agile - Is accountable and responsible for work results. - People-Focused - Engages in conversations to motivate peers. Company Description Waters Corporation (NYSE:WAT) is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, our innovative portfolio harnesses deep scientific expertise across chemistry, physics, and biology. We collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Through a shared culture of relentless innovation, our passionate team of ~16,000 colleagues turn scientific challenges into breakthroughs that improve lives worldwide. Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers, and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.