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Virtuagym B.V.

Remote Jobs

Virtuagym is a leading and fast-growing innovator in the digital health and fitness domain, offering a Software as a Service solution and multiple native apps to users worldwide. We offer coaching and management solutions for trainers, studios, clubs and corporate wellness, all with the vision to make the world a healthier and happier place. Virtuagym is an ambitious, passionate and multicultural team of talented people who want to create a healthier world for all. We believe in teamwork, challenging each other, being bold and adventurous, working lean, taking care of each other and sharing success. As a scale-up, we embrace our diversity, international character and our flat hierarchy that promotes great freedom, taking ownership and making a true impact. Our talented staff of 175+ employees are based out of two locations: Amsterdam, NL, and Medellin, CO. The primary focus of our Medellín office is to manage the North and South American market. Every day with us will be an opportunity to cultivate and evolve your personal and professional skills, as well as to make a significant impact on a global scale. At Virtuagym everyone can grow, whatever background you bring with you. We are not just colleagues, we are friends, willing to help and support each other. By joining us, you become a part of a joyful and energetic team.

5 open rolesTeam 201-500Latest: Apr 17, 2026, 4:00 PM UTC
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5 Jobs

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Finance Tech Lead

Virtuagym B.V.

Virtuagym is a leading and fast-growing innovator in the digital health and fitness domain, offering a Software as a Service solution and multiple native apps to users worldwide. We offer coaching and management solutions for trainers, studios, clubs and corporate wellness, all with the vision to make the world a healthier and happier place. Virtuagym is an ambitious, passionate and multicultural team of talented people who want to create a healthier world for all. We believe in teamwork, challenging each other, being bold and adventurous, working lean, taking care of each other and sharing success. As a scale-up, we embrace our diversity, international character and our flat hierarchy that promotes great freedom, taking ownership and making a true impact. Our talented staff of 175+ employees are based out of two locations: Amsterdam, NL, and Medellin, CO. The primary focus of our Medellín office is to manage the North and South American market. Every day with us will be an opportunity to cultivate and evolve your personal and professional skills, as well as to make a significant impact on a global scale. At Virtuagym everyone can grow, whatever background you bring with you. We are not just colleagues, we are friends, willing to help and support each other. By joining us, you become a part of a joyful and energetic team.

High-performing companies run on clean, reliable financial data. At Virtuagym, we’re building a finance stack that delivers exactly that: automated, scalable and AI-ready. We’re hiring a Finance Tech Lead to own and evolve Virtuagym’s finance technology stack, and make it AI-ready. This is a senior individual-contributor role at the intersection of finance, data engineering, and automation. You won’t just support finance, you’ll redefine how it operates. In this Finance Tech Lead role, you’ll report to our COO & CFO Ruben and work daily with Finance, Data and Engineering. If you’ve ever looked at a manual reconciliation spreadsheet and thought “there has to be a better way,” this role is for you! Join a high performing team and make an impact! We're a passionate, driven team with a strong focus on growth and delivering outstanding results. At Virtuagym, we cultivate a high-performance culture built on dedication, ownership and driving excellence. If you're a self-starter who embraces challenges, thrives in a fast-paced, dynamic environment and keeps going where others might stop, this could be the perfect role for you! In return, you’ll join a team where you can grow, develop, and truly unlock your full potential. We have a beautiful office in the center of Amsterdam and while we foster getting together to exchange ideas and energy, we are a remote-friendly company. This is a full time and remote position from Spain where you will be working for our global teams, including multiple colleagues in Spain What you will own - Architect and own end-to-end finance data flows (NetSuite, Stripe, Data Warehouse, reporting), ensuring clean, reconciled, and audit-ready data. - Own Virtuagym Billing Tech Stack and lead the transition towards AI-ready Billing - Automate core finance processes (month-end close, revenue recognition, accruals, intercompany, reconciliations) to eliminate manual work and reduce close time. - Build automated, reliable and scalable reporting for management, board and audit purposes. - Be the bridge between Finance & Engineering: define requirements, review implementations and drive delivery with Engineering - Identify and eliminate data quality issues, inefficiencies and manual workarounds across finance workflows - Design finance data models and pipelines that are structured, documented and ready for AI use cases - Drive adoption of AI in finance workflows (e.g. anomaly detection, forecasting, variance analysis) with strong validation and auditability What you’ll bring to the Finance team - 5+ years experience in finance engineering, data engineering or similar roles at the intersection of finance and tech - Advanced SQL skills with daily hands-on usage (data modeling, optimization, transformation) - Strong understanding of accounting fundamentals (GL, revenue recognition, close processes, reconciliations) - Experience with ERP systems (NetSuite preferred) and billing platforms (Stripe or similar) - Proven track record of automating finance processes and replacing manual workflows with scalable systems - Ability to operate autonomously, prioritize high-impact work and deliver end-to-end solutions Even better if you have: - Experience with modern data tooling & software engineering skills (e.g. Python, Java, PHP, BI tools, etc) and data warehouse environments is a plus - Hands-on experience with AI-driven workflows in finance (LLMs, automation, or advanced analytics - Background in SaaS Important note: please do apply if you meet 70%+ of the criteria. At Virtuagym we hire great people, not just resumes. If you can't check off a few requirements but are a fast learner, we’d love to hear from you. Here’s why you should join Virtuagym! We’re a leading innovator in digital health & fitness SaaS, serving trainers, studios, clubs, and corporate wellness clients worldwide. 175+ people across Amsterdam, Medellín and a few other locations, 35+ nationalities and one mission: make the world a healthier and happier place. What we offer 🎁 🌎 Remote working from Spain, where you will be working for our office based in Amsterdam, the Netherlands 🌴 23 paid vacation days per year (based on a full-time contract) 💻 We provide your home office set-up and hardware ✈ Work abroad up to 12 weeks a year (within Europe) 🎯 Unlock your potential with 1-on-1 coaching, assessments, and a defined career path! 💪 The Virtuagym Health Program 💬 Unlimited access to on-demand coaching with psychologists via chat, phone, or video call through the platform OpenUp Ready to join us? Please do not hesitate to apply by clicking the ‘Apply for this Job’ button below! We will get back to your application within 10 working days. For any questions on the vacancy, please get in touch with the recruitment team at recruitment@virtuagym.com.

Spain
Virtuagym B.V. logo

Finance Tech Lead

Virtuagym B.V.

Virtuagym is a leading and fast-growing innovator in the digital health and fitness domain, offering a Software as a Service solution and multiple native apps to users worldwide. We offer coaching and management solutions for trainers, studios, clubs and corporate wellness, all with the vision to make the world a healthier and happier place. Virtuagym is an ambitious, passionate and multicultural team of talented people who want to create a healthier world for all. We believe in teamwork, challenging each other, being bold and adventurous, working lean, taking care of each other and sharing success. As a scale-up, we embrace our diversity, international character and our flat hierarchy that promotes great freedom, taking ownership and making a true impact. Our talented staff of 175+ employees are based out of two locations: Amsterdam, NL, and Medellin, CO. The primary focus of our Medellín office is to manage the North and South American market. Every day with us will be an opportunity to cultivate and evolve your personal and professional skills, as well as to make a significant impact on a global scale. At Virtuagym everyone can grow, whatever background you bring with you. We are not just colleagues, we are friends, willing to help and support each other. By joining us, you become a part of a joyful and energetic team.

High-performing companies run on clean, reliable financial data. At Virtuagym, we’re building a finance stack that delivers exactly that: automated, scalable and AI-ready. We’re hiring a Finance Tech Lead to own and evolve Virtuagym’s finance technology stack, and make it AI-ready. This is a senior individual-contributor role at the intersection of finance, data engineering, and automation. You won’t just support finance, you’ll redefine how it operates. In this Finance Tech Lead role, you’ll report to our COO & CFO Ruben and work daily with Finance, Data and Engineering. If you’ve ever looked at a manual reconciliation spreadsheet and thought “there has to be a better way,” this role is for you! Join a high performing team and make an impact! We're a passionate, driven team with a strong focus on growth and delivering outstanding results. At Virtuagym, we cultivate a high-performance culture built on dedication, ownership and driving excellence. If you're a self-starter who embraces challenges, thrives in a fast-paced, dynamic environment and keeps going where others might stop, this could be the perfect role for you! In return, you’ll join a team where you can grow, develop, and truly unlock your full potential. We have a beautiful office in the center of Amsterdam and while we foster getting together to exchange ideas and energy, we are a remote-friendly company. This is a full time and remote position from Turkey where you will be working for our global teams, including multiple colleagues in Turkey. What you will own - Architect and own end-to-end finance data flows (NetSuite, Stripe, Data Warehouse, reporting), ensuring clean, reconciled, and audit-ready data. - Own Virtuagym Billing Tech Stack and lead the transition towards AI-ready Billing - Automate core finance processes (month-end close, revenue recognition, accruals, intercompany, reconciliations) to eliminate manual work and reduce close time. - Build automated, reliable and scalable reporting for management, board and audit purposes. - Be the bridge between Finance & Engineering: define requirements, review implementations and drive delivery with Engineering - Identify and eliminate data quality issues, inefficiencies and manual workarounds across finance workflows - Design finance data models and pipelines that are structured, documented and ready for AI use cases - Drive adoption of AI in finance workflows (e.g. anomaly detection, forecasting, variance analysis) with strong validation and auditability What you’ll bring to the Finance team - 5+ years experience in finance engineering, data engineering or similar roles at the intersection of finance and tech - Advanced SQL skills with daily hands-on usage (data modeling, optimization, transformation) - Strong understanding of accounting fundamentals (GL, revenue recognition, close processes, reconciliations) - Experience with ERP systems (NetSuite preferred) and billing platforms (Stripe or similar) - Proven track record of automating finance processes and replacing manual workflows with scalable systems - Ability to operate autonomously, prioritize high-impact work and deliver end-to-end solutions Even better if you have: - Experience with modern data tooling & software engineering skills (e.g. Python, Java, PHP, BI tools, etc) and data warehouse environments is a plus - Hands-on experience with AI-driven workflows in finance (LLMs, automation, or advanced analytics - Background in SaaS Important note: please do apply if you meet 70%+ of the criteria. At Virtuagym we hire great people, not just resumes. If you can't check off a few requirements but are a fast learner, we’d love to hear from you. Here’s why you should join Virtuagym! We’re a leading innovator in digital health & fitness SaaS, serving trainers, studios, clubs, and corporate wellness clients worldwide. 175+ people across Amsterdam, Medellín and a few other locations, 35+ nationalities and one mission: make the world a healthier and happier place. What we offer 🎁 Benefits: 🌎 Remote working from Turkey, where you will be working for our office based in Amsterdam, the Netherlands;🌴 14 paid vacation days per year (based on a full-time contract); 💻 We provide your home office set-up and hardware; 💪 The Virtuagym Health Program: access to video-on-demand workouts and meditation through the VG platform and company-wide health & fitness challenges; ✈ Work from abroad (within Europe) for up to 12 weeks a year with a maximum of 4 consecutive weeks. 💬 Unlimited access to on-demand coaching with psychologists via chat, phone, or video call through the platform OpenUp. Cultural perks: 📈 Many opportunities for personal and professional growth within the company. 😎 A fun, healthy, and international work environment made up of over 35+ nationalities. 🗣 We believe in a flat hierarchy with room to take ownership: your voice will be truly heard. 🎉 Awesome company events such as New Year's dinners, Summer outings, ski trips, etc. Ready to join us? Please do not hesitate to apply by clicking the ‘Apply for this Job’ button below! We will get back to your application within 10 working days. For any questions on the vacancy, please get in touch with the recruitment team at recruitment@virtuagym.com.

Turkey
Virtuagym B.V. logo

Digital Marketing Specialist Benelux

Virtuagym B.V.

Virtuagym is a leading and fast-growing innovator in the digital health and fitness domain, offering a Software as a Service solution and multiple native apps to users worldwide. We offer coaching and management solutions for trainers, studios, clubs and corporate wellness, all with the vision to make the world a healthier and happier place. Virtuagym is an ambitious, passionate and multicultural team of talented people who want to create a healthier world for all. We believe in teamwork, challenging each other, being bold and adventurous, working lean, taking care of each other and sharing success. As a scale-up, we embrace our diversity, international character and our flat hierarchy that promotes great freedom, taking ownership and making a true impact. Our talented staff of 175+ employees are based out of two locations: Amsterdam, NL, and Medellin, CO. The primary focus of our Medellín office is to manage the North and South American market. Every day with us will be an opportunity to cultivate and evolve your personal and professional skills, as well as to make a significant impact on a global scale. At Virtuagym everyone can grow, whatever background you bring with you. We are not just colleagues, we are friends, willing to help and support each other. By joining us, you become a part of a joyful and energetic team.

As Virtuagym keeps on growing, we are now looking for a new face to complement our Marketing team. As Digital Marketing Specialist Benelux (Dutch native-level speaker) in the Content team, you will be responsible for owning and improving the marketing mix for the region and to help us enhance our content and reach our Dutch-speaking audience more effectively. Will you join us in our quest to create a healthier and happier world? Join a high performing team and make an impact! We're a passionate, driven team with a strong focus on growth and delivering outstanding results. At Virtuagym, we cultivate a high-performance culture built on dedication, ownership and driving excellence. If you're a self-starter who embraces challenges, thrives in a fast-paced, dynamic environment and keeps going where others might stop, this could be the perfect role for you! In return, you’ll join a team where you can grow, develop, and truly unlock your full potential. We have a beautiful office in the center of Amsterdam and while we foster getting together to exchange ideas and energy, we are a remote-friendly company. This is a full time and remote position from Spain where you will be working for our global teams. At the same time we love bringing our teams together by organizing team events and company parties to brainstorm about the future of our industry and build friendships, while having fun along the way. What the Digital Marketing Specialist role looks like As Digital Marketing Specialist Benelux, you will be responsible for helping grow our brand awareness and market share in the region, with a focus on creating and localizing high-quality content tailored to our Dutch-speaking audience. You will work closely with your colleagues in marketing, as well as with Benelux stakeholders in Sales and Customer Success, to ensure our brand message is consistently conveyed across various platforms. In addition, you will be responsible for the creation and execution of social media and video content, translating campaign strategy into consistent, high-quality output across channels. You will report to the Content Marketing Manager. This role requires an understanding of the fitness industry, excellent writing skills, and the ability to produce engaging and persuasive content. We are looking for a full-time employee. Some of your key tasks - Gaining a deep understanding of our customers and prospects, finding new and innovative ways to target and engage them across all marketing channels - Developing original content in Dutch, including blog posts, customer stories, PR, articles, ad copy and marketing emails, that aligns with our brand voice and engages our target audience. - Creating compelling and attention-grabbing campaigns for high-impact interactions in order to create awareness and drive conversions - Localizing existing English content into Dutch, ensuring cultural relevance and maintaining the original intent and tone, as well as reviewing and editing existing content to ensure accuracy, clarity, and consistency. - Implementing SEO best practices in all written content to improve organic search rankings and drive traffic to our website. - Establishing and reporting on metrics that help refine the performance of these initiatives, while keeping an eye on the full funnel (closed deals and retention). - Creating social media content (e.g. LinkedIn, Instagram) aligned with campaign messaging and content calendars - Producing and editing short-form video content (e.g. Reels, short videos) based on defined - formats and direction - Ensuring a consistent and scalable content output across channels - Creating additional creative assets to support campaigns when needed What you will bring to the team - Minimum of 3 years of copywriting experience, preferably in the fitness industry. - Native-level proficiency in Dutch with excellent writing and editing skills. Proficiency in English is also required for effective communication with the team. - Strong understanding of the fitness industry, including current trends and terminology. - Ability to produce error-free content that is grammatically correct and adheres to brand guidelines. - A knack for creating compelling and engaging content that resonates with the target audience. - Ability to manage multiple projects simultaneously and meet deadlines within the allocated hours. - Familiarity with content management systems (CMS), SEO tools, and basic HTML is a plus. - Experience creating content for social media (LinkedIn, Instagram, etc.) - Basic skills in video editing tools (e.g. Canva, CapCut or similar) - Understanding of short-form content formats and social media best practice Here’s why you should join Virtuagym! What we offer 🎁: 🌎 Remote working from Spain, where you will be working for our office based in Amsterdam, the Netherlands 🌴 23 paid vacation days per year (based on a full-time contract) 💻 We provide your home office set-up and hardware ✈ Work abroad up to 12 weeks a year (within Europe) 🎯 Unlock your potential with 1-on-1 coaching, assessments, and a defined career path! 💪 The Virtuagym Health Program 💬 Unlimited access to on-demand coaching with psychologists via chat, phone, or video call through the platform OpenUp About Virtuagym Virtuagym is a leading and fast-growing innovator in the digital health and fitness domain, offering a Software as a Service solution and multiple native apps to users worldwide. We offer coaching and management solutions for trainers, studios, clubs and corporate wellness, all with the vision to make the world a healthier and happier place. Virtuagym is an ambitious, passionate and multicultural team of talented people who want to create a healthier world for all. We believe in teamwork, challenging each other, being bold and adventurous, working lean, taking care of each other and sharing success. As a scale-up, we embrace our diversity, international character and our flat hierarchy that promotes great freedom, taking ownership and making a true impact. Our talented staff of 175+ employees are based out of two locations: Amsterdam, NL, and Medellin, CO. Every day with us will be an opportunity to cultivate and evolve your personal and professional skills, as well as to make a significant impact on a global scale. At Virtuagym everyone can grow, whatever background you bring with you. We are not just colleagues, we are friends, willing to help and support each other. By joining us, you become a part of a joyful and energetic team. Ready to join us? Please do not hesitate to apply by clicking the ‘Apply for this Job’ button below! We will get back to your application within 10 working days. For any questions on the vacancy, please get in touch with the recruitment team at recruitment@virtuagym.com.

Spain
Job Closed
Virtuagym B.V. logo

Customer Service Consultant

Virtuagym B.V.

Virtuagym is a leading and fast-growing innovator in the digital health and fitness domain, offering a Software as a Service solution and multiple native apps to users worldwide. We offer coaching and management solutions for trainers, studios, clubs and corporate wellness, all with the vision to make the world a healthier and happier place. Virtuagym is an ambitious, passionate and multicultural team of talented people who want to create a healthier world for all. We believe in teamwork, challenging each other, being bold and adventurous, working lean, taking care of each other and sharing success. As a scale-up, we embrace our diversity, international character and our flat hierarchy that promotes great freedom, taking ownership and making a true impact. Our talented staff of 175+ employees are based out of two locations: Amsterdam, NL, and Medellin, CO. The primary focus of our Medellín office is to manage the North and South American market. Every day with us will be an opportunity to cultivate and evolve your personal and professional skills, as well as to make a significant impact on a global scale. At Virtuagym everyone can grow, whatever background you bring with you. We are not just colleagues, we are friends, willing to help and support each other. By joining us, you become a part of a joyful and energetic team.

Consultant54 days ago

Role Description As a Customer Service Consultant for the Spanish & International markets, you will mainly focus on supporting Spanish and English-speaking European customers. You will be at the forefront of ensuring our client's long-term satisfaction and success. Your primary responsibility involves providing exceptional support, cultivating relationships, and driving growth within our diverse client base. Some of your key tasks as a Customer Service Consultant: - Investigate and resolve system issues collaboratively with the product department; - Deliver efficient and effective customer support via email and phone channels; - Build and nurture customer relationships to enhance retention and loyalty; - Offer creative solutions, handle objections, and de-escalate challenging client situations; - Encourage upselling and cross-selling to maximize customer lifetime value; - Address churn risks, cancellations, and payment-related queries; - Contribute to departmental process enhancements through feedback and project participation. Qualifications - [Hard requirement] Proficiency in written and verbal Spanish (native or near-native level) and good written and verbal skills in English; - Tech-savvy, a critical and logical thinker; - Proven problem-solving skills and a knack for finding solutions; - Structured, and organized, with good time management and attention to detail; - Great at following instructions and processes; - Confidence, adaptability, and a positive attitude; - Prior experience in SaaS/software CS is preferred (this is not a call center position!). Requirements Important note: please do apply if you meet 70%+ of the criteria. At Virtuagym we hire great people, not just resumes. If you can't check off a few requirements but are a fast learner, we’d love to hear from you! Benefits - 🌎 Remote working from Spain, where you will be working for our office based in Amsterdam, the Netherlands; - 🌴 23 paid vacation days per year (based on a full-time contract); - 💻 We provide your home office set-up and hardware; - 💪 The Virtuagym Health Program: access to video-on-demand workouts and meditation through the VG platform and company-wide health & fitness challenges; - ✈ Work from abroad (within Europe) for up to 12 weeks a year with a maximum of 4 consecutive weeks; - 💬 Unlimited access to on-demand coaching with psychologists via chat, phone, or video call through the platform OpenUp. - 📈 Many opportunities for personal and professional growth within the company. - 😎 A fun, healthy, and international work environment made up of over 35+ nationalities. - 🗣 We believe in a flat hierarchy with room to take ownership: your voice will be truly heard. - ⚽ Organized Virtuagym sports events throughout the year. - 🎉 Awesome company events such as New Year's dinners, Summer outings, ski trips, etc. Company Description Virtuagym is a leading and fast-growing innovator in the digital health and fitness domain, offering a Software as a Service solution and multiple native apps to users worldwide. We offer coaching and management solutions for trainers, studios, clubs and corporate wellness, all with the vision to make the world a healthier and happier place. Virtuagym is an ambitious, passionate and multicultural team of talented people who want to create a healthier world for all. We believe in teamwork, challenging each other, being bold and adventurous, working lean, taking care of each other and sharing success. Our talented staff of 175+ employees are based out of two locations: Amsterdam, NL, and Medellin, CO. Every day with us will be an opportunity to cultivate and evolve your personal and professional skills, as well as to make a significant impact on a global scale. At Virtuagym everyone can grow, whatever background you bring with you. We are not just colleagues, we are friends, willing to help and support each other.

Spain
Job Closed
Virtuagym B.V. logo

Customer Success Manager Enterprise

Virtuagym B.V.

Virtuagym is a leading and fast-growing innovator in the digital health and fitness domain, offering a Software as a Service solution and multiple native apps to users worldwide. We offer coaching and management solutions for trainers, studios, clubs and corporate wellness, all with the vision to make the world a healthier and happier place. Virtuagym is an ambitious, passionate and multicultural team of talented people who want to create a healthier world for all. We believe in teamwork, challenging each other, being bold and adventurous, working lean, taking care of each other and sharing success. As a scale-up, we embrace our diversity, international character and our flat hierarchy that promotes great freedom, taking ownership and making a true impact. Our talented staff of 175+ employees are based out of two locations: Amsterdam, NL, and Medellin, CO. The primary focus of our Medellín office is to manage the North and South American market. Every day with us will be an opportunity to cultivate and evolve your personal and professional skills, as well as to make a significant impact on a global scale. At Virtuagym everyone can grow, whatever background you bring with you. We are not just colleagues, we are friends, willing to help and support each other. By joining us, you become a part of a joyful and energetic team.

Role Description As Virtuagym keeps on growing, we are now looking for a full-time English-speaking Customer Success Manager (post-sale) based in Medellin. In this role, you will primarily focus on customers in North America, while also supporting several enterprise customers in Australia and New Zealand. English is the main working language with all customers. As a Customer Success Manager, you will be the first point of contact for some of our most important enterprise customers and play a key role in helping them achieve success with Virtuagym. Will you join us in our quest to make the world a healthier and happier place? Join a high performing team and make an impact! We're a passionate, driven team with a strong focus on growth and delivering outstanding results. At Virtuagym, we cultivate a high-performance culture built on dedication, ownership and driving excellence. If you're a self-starter who embraces challenges, thrives in a fast-paced, dynamic environment and keeps going where others might stop, this could be the perfect role for you! In return, you’ll join a team where you can grow, develop, and truly unlock your full potential. We work in a remote-friendly way, focused on outcomes and strong collaboration rather than location. As long as you deliver great results, you have the flexibility to work in a way that suits you best. Our Customer Success Enterprise team is international by design, with team members primarily located across Europe, including The Netherlands, Germany, and Spain. But you will also closely collaborate with our Medellín office, working together in a hybrid setup with colleagues based there. What the role looks like As our Customer Success Manager - Northam, you are responsible for managing and growing relationships with several of our most important enterprise accounts, such as large-scale gym chains operating internationally. You will actively engage with customers to drive adoption, retention, and long-term success with Virtuagym. You’ll be part of an agile team. After the daily stand-up, you’ll work through your priorities for the day: - A strategic catch-up with one of your enterprise accounts on the next phase of their rollout. - A discussion with a Product Manager about newly released features relevant to your customers. - An onboarding call for a newly added account. - Preparing for upcoming quarterly or strategic review meetings. Some of your key tasks as a Customer Success Manager - Build trusted advisor relationships with customers, helping them achieve maximum value throughout their lifecycle. - Own the onboarding, training, and implementation process for enterprise accounts. - Maintain a deep understanding of the Virtuagym platform and advise customers on the most relevant features for their goals. - Act as a product champion and drive adoption through expertise and proactive guidance. - Support the Point of Contacts of your portfolio with their day-to-day requests. - Proactively identify expansion and growth opportunities within your customer base. - Increase renewals and reduce churn through early risk identification and mitigation. - Be the voice of the customer by collecting feedback, managing requests, improving NPS, and analysing customer insights. Qualifications - Experience in Customer Success or Account Management, managing a portfolio of customers. - Native-level English or full professional fluency, both written and spoken. - A second language is a plus, but not a requirement. - Proven ability to position yourself as a trusted advisor to senior customer stakeholders. - Strong collaboration skills to work effectively with product, sales, support, and marketing teams. - Solid project management skills and comfort working in a fast-changing environment. - A proactive, self-starting mindset with a strong sense of ownership. Requirements - Even better if you have experience in a SaaS environment. - Love the fitness industry. Benefits - 🌎 Remote-friendly: you can work from home in Colombia whenever you like. - 🍫 A Pluxee Card provided with a monthly balance that can be used to purchase groceries and essential food items at a wide network of partner stores. - 🌴 21 holidays (on a US based holidays calendar, based on a full-time contract). - 💻 We provide your home office set-up hardware. - 💪 The Virtuagym Health Program: a monthly contribution towards your gym subscription, and a full Virtuagym at Work Premium Access. - ✈ Work from abroad for up to 12 weeks a year with a maximum of 4 consecutive weeks in LATAM or even Around the World! - 💬 Unlimited access to on-demand coaching with psychologists via chat, phone, or video call through the platform OpenUp. - 📈 Many opportunities for personal and professional growth within the company. - 😎 A fun, healthy, and international work environment made up of over 35+ nationalities. - 🗣 We believe in a flat hierarchy with room to take ownership: your voice will be truly heard. - ⚽ Organized Virtuagym sports events throughout the year. - 🎉 Awesome company events such as New Year's dinners, summer outings etc. Company Description Virtuagym is a leading and fast-growing innovator in the digital health and fitness domain, offering a Software as a Service solution and multiple native apps to users worldwide. We offer coaching and management solutions for trainers, studios, clubs and corporate wellness, all with the vision to make the world a healthier and happier place. Virtuagym is an ambitious, passionate and multicultural team of talented people who want to create a healthier world for all. We believe in teamwork, challenging each other, being bold and adventurous, working lean, taking care of each other and sharing success. As a scale-up, we embrace our diversity, international character and our flat hierarchy that promotes great freedom, taking ownership and making a true impact. Our talented staff of 175+ employees are based out of two locations: Amsterdam, NL, and Medellin, CO. The primary focus of our Medellín office is to manage the North and South American market. Every day with us will be an opportunity to cultivate and evolve your personal and professional skills, as well as to make a significant impact on a global scale. At Virtuagym everyone can grow, whatever background you bring with you. We are not just colleagues, we are friends, willing to help and support each other. By joining us, you become a part of a joyful and energetic team.

Worldwide
Job Closed