Uvepom

• Create persuasive, conversion-oriented content for funnels, pages, VSLs, and sales campaigns using Direct Response techniques, directly contributing to the growth of marketing and sales results. • Develop persuasive copy for funnels, VSLs, ads, and full Direct Response campaigns. • Conduct in-depth research on the market, target audience, and competitors. • Actively collaborate with Marketing, Audiovisual, and BI teams, contributing ideas and improvements. • Refine and review content, ensuring clarity, persuasiveness, and strategic alignment.

• Convert leads into buyers through clear and persuasive communication. • Contact warm and hot leads. • Understand client needs and advise on the best program/solution. • Conduct structured follow-ups with undecided clients. • Maintain organized records of conversations in the CRM. • Meet daily, weekly, and monthly conversion targets.

• Be strategically and operationally responsible for the experts' social media channels. • Define, structure, and execute the content strategy for each profile. • Create, review, and post daily strategic content aligned with the audience journey, funnel, and campaigns. • Lead content development for evergreen and launch campaigns (warm-up, pre-launch, launch, and post-launch). • Apply copywriting techniques in captions, scripts, Stories, CTAs, and creatives. • Manage comments and interactions, ensuring reputation, relationships, and strategic guidance. • Manage ManyChat (flows, automations, keywords, segmentations, and optimizations). • Participate in alignment calls, actively contributing strategic input. • Organize and optimize editorial calendars, processes, and area standards. • Analyze metrics and audience behavior to generate insights, tests, and continuous improvement plans. • Support the team's development, when applicable, serving as a technical reference.

• Execute operational routines and provide passive support to students • Provide passive student support, offering operational assistance for tools • Analyze refund requests according to established criteria • Perform follow-up and provide support after reversals • Handle complaints processes on Reclame Aqui • Identify recurring, simple, low-complexity issues and escalate them to the Focal Point

• Manage WhatsApp groups (creation, organization, adding/removing contacts, settings, and maintenance). • Execute SIM card warming processes according to provided guidelines and defined standards. • Send messages following lists, segmentations, and scripts. • Update images, titles, and descriptions in groups and accounts. • Support operational tasks related to WhatsApp and other messaging channels. • Follow workflows, checklists, and instructions, reporting any inconsistencies or issues.