US Green Building Council

Role Description As a Senior Associate, Energy and Air Quality, you’ll have the opportunity to make a meaningful impact by helping advance the goals of the U.S. Green Building Council (USGBC) and its Technical Development team. The Technical Development team is seeking a skilled professional to expand our technical capabilities and contribute to two critical topic areas: - Energy and carbon - Indoor environmental quality In this role, you will assume ownership of pertinent committee operations and help guide the ongoing evolution, refinement, and optimization of USGBC products—including LEED—to ensure they remain rigorous, relevant, and aligned with USGBC’s mission and strategic objectives. You’ll report to the Director of Energy and Carbon and be part of a highly collaborative matrixed team environment where your contributions will help shape impactful outcomes through USGBC products and thought leadership. You’ll work closely with Technical Development colleagues and other teams like Education, Innovation and Research, and Product Management and may regularly partner with Technical Customer Service or Certification to resolve questions regarding the interpretation of rating system language in relevant topic areas. Qualifications - At least 2–5 years of relevant technical experience in engineering or energy management - General knowledge of ASHRAE standards, especially 90.1 and 62.1 - Robust exposure to and familiarity with building energy management and high-performance building systems, including HVAC, and their interactions - General knowledge of LEED rating systems - Experience with LEED-certified projects preferred - Combination of US and relevant international experience a plus - Bachelor’s degree in engineering, architecture, or a related field required Requirements - Understanding of and ability to contribute to high-performance building design processes, with a focus on energy and air quality aspects and the interaction among building systems - Familiarity with building decarbonization approaches, such as building electrification measures, carbon assessments/projections, and strategic decarbonization planning - Familiarity with prevalent model energy and IAQ codes - Awareness of resilience considerations in the built environment - Analytical thinking and problem-solving skills - Collaborative and constructive mindset with demonstrated success in team-oriented environments - Ability to establish and maintain interpersonal relationships with a diverse array of colleagues and external stakeholders - Ability to research and present complex solutions to varied audiences - Strong written and oral communication - Consistent self-management, including balancing competing priorities and attention to detail - Commitment to USGBC mission Benefits - Competitive compensation - 401(k) with employer matching - Professional development reimbursement - Healthcare plan through Cigna that includes medical, dental, vision, and prescription drugs, with USGBC covering 100% of the premiums - Generous paid time off (12 paid holidays, 9 paid personal sick days, and based on career level either 2 to 3 weeks PTO) - 6 weeks paid renewal leave after 7 years of continuous service Logistics - Location: This position is in the Washington DC office or remote in the U.S. - Work Schedule: Monday to Friday, 9:00 am–5:30 pm, in the team member’s local time zone, with occasional meetings scheduled in Eastern Time - Travel %: approximately 5% for occasional conferences, speaking events, and team retreats EEO Statement The U.S. Green Building Council is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, age, sexual orientation, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law.

Role Description As a Certification Associate, you’ll have the opportunity to make a meaningful impact by helping advance the goals of GBCI. In this role, you’ll take ownership of the end-to-end certification workflow—from project application/submittal to final certification/verification driving key initiatives such as project timeliness and customer satisfaction in alignment with our mission and strategic goals. You’ll report to the Manager, Certification Operations and be part of a cross-functional team environment where your contributions will help shape impactful outcomes. You’ll work closely with teams like Technical Customer Service, Billing, and Technology. Key Responsibilities - Manage the full lifecycle of certification/verification cases, ensuring alignment with program policies and service-level timelines across multiple GBCI programs. - Serve as the primary point-of-contact for project teams from application/submittal to final certification/verification; provide clear guidance/follow up as needed, and coordinate with internal/external review teams to resolve issues. - Monitor review timelines, proactively mitigate risks to deadlines, and drive on-time delivery through issue tracking and escalation. - Communicate internal policies consistently to both customers and reviewers; documenting exceptions and decisions as needed. - Maintain comprehensive, version-controlled documentation for business requirements, SOPs, policies, tools, and applications. - Maintain a well-rounded understanding of nuanced review processes across GBCI’s programs; anticipate friction points and advise on best practices to facilitate seamless reviews from both customer and reviewer perspectives. - Analyze business processes and recommend improvements that measurably increase customer satisfaction and operational efficiency (e.g., platform/software enhancements, bug fixes, UX improvements, reporting and analytics, and actioning customer feedback). - Collaborate cross-departmentally to resolve technical/process issues, streamline handoffs, and improve the end-to-end customer journey. - Stay current on business tools and methods that impact third-party verification delivery; champion best practices in case management, documentation, and reporting. - Maintain a positive, professional demeanor under pressure and during escalations; model best-in-class customer support. Qualifications - 2+ years in operations, program coordination, project management, customer success, or standards/compliance environments. - Proven experience creating and maintaining SOPs and process documentation. - Familiarity with GBCI programs (LEED, EDGE, PEER, SITES, TRUE, IREE) and their review processes. - Bachelor’s degree or equivalent experience in sustainability, engineering, architecture, environmental science, business, or operations. - Proficiency with collaboration and case management tools (e.g. Salesforce), knowledge management (e.g., Zendesk or similar), and productivity suites (e.g. Notion, Microsoft). - Microsoft Suite, advanced Excel preferred. - Experience leveraging AI or integrating AI capabilities to automate workflows, enhance knowledge management, and/or improve customer support. - Strong analytical skills; comfort with metrics, dashboards, and deriving insights to inform decisions. - Demonstrated ability to manage complex case workflows and competing priorities under strict timelines. - Exceptional written and verbal communication; ability to translate technical policies into clear guidance for diverse audiences. - Resilience and adaptability composure under pressure. - Detail orientation with high standards for quality, documentation, and data integrity without consistent supervision. - LEED Green Associate or other relevant credential(s) or ability to obtain within 1 year. - English language proficiency. Benefits - Competitive compensation. - 401(k) with employer matching. - Professional development reimbursement. - Healthcare plan through Cigna that includes medical, dental, vision, and prescription drugs; USGBC covers 100% of the premiums and an HRA that will assist you and your dependents in reaching the in-network medical deductible. - Generous paid time off (12 paid holidays, 9 paid personal sick days and based on career level either 2 to 3 weeks PTO), including operations closed for a full week between Christmas and New Year’s. - 6 weeks paid renewal leave after 7 years of continuous service. Logistics - Location: This position is remote in the United States. - Work Schedule: Monday – Friday 9 AM to 5:30 PM in your time zone. - Travel %: <5% EEO Statement The U.S. Green Building Council is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, age, sexual orientation, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law.

Role Description As a Senior Market Research Analyst, you’ll have the opportunity to make a meaningful impact by helping advance the goals of USGBC and GBCI. In this role, you will establish and lead the processes, tools, and analytical foundation needed to deliver enterprise-level market intelligence across the built environment. Your work will provide future-facing insights into: - State of the industry - Customer needs - Market size - Competitive landscape - Regulatory and sustainability trends These insights will translate into actionable recommendations that drive product development, portfolio strategy, marketing campaigns, and broader strategic business decisions across U.S. and global markets. You’ll report to the VP, Product Management & Insights, and be part of a collaborative team environment where your contributions will help shape impactful outcomes. In this role, you will provide strategic enablement, collaborating closely with: - Product Management - Marketing - Innovation and Research - Executive Leadership to ensure research priorities are aligned with high-value questions and investment decisions. Qualifications - 7+ years of experience in market research analysis, market analysis, competitive intelligence, business analytics - Hands-on use of statistical software and data-visualization tools - Demonstrated experience with market sizing, segmentation, competitive analysis, and trend synthesis - Experience supporting or informing product strategy, portfolio planning, or investment decisions - Experience working with third-party research databases and external intelligence partners - Strong analytical skills and critical thinking skills - Excellent written and verbal communication skills - Ability to translate complex data into clear insights and recommendations - Experience presenting insights to senior stakeholders Requirements - Bachelor’s degree required; a degree in business analytics, marketing, economics, data science, statistics, sustainability, real estate, urban planning, or a related field is preferred - An advanced degree (MBA, or similar) is a plus - Proficient with analytical and data visualization tools, such as SQL, R, Python, Microsoft Excel, Tableau, Power BI, or similar - Experience with market research tools such as Qualtrics, SurveyMonkey, Survey Vista, or similar - Familiarity with real estate, sustainability, construction, infrastructure, or adjacent markets - Strong judgment and prioritization skills - Collaborative mindset and ability to work effectively with Product Managers and cross-functional partners - Certified Analytics Professional (CAP) is preferred - English language proficiency Benefits - Competitive compensation - 401(k) with employer matching - Professional development reimbursement - Healthcare plan through Cigna covering medical, dental, vision, and prescription drugs - Generous paid time off (12 paid holidays, 9 paid personal sick days, and 2 to 3 weeks PTO based on career level) - 6 weeks paid renewal leave after 7 years of continuous service Logistics - Location: This position is remote in the U.S. or hybrid if you reside near Washington, D.C. - Work Schedule: Monday – Friday, 9 AM to 5:30 PM in your time zone - Travel %: Up to 5% for in-person meetings and relevant conferences EEO Statement U.S. Green Building Council is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, age, sexual orientation, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law.

Role Description As a Senior Manager, Data Integration, you’ll have the opportunity to make a meaningful impact by helping advance the mission of USGBC. This role is accountable for driving enterprise-wide data maturity, enabling scalable, future-state architecture that supports advanced analytics, AI/ML, and data-driven decision-making. You’ll report to the Senior Director, Data Strategy & Solutions and be part of a collaborative team environment where your contributions will have immediate and impactful outcomes for data consumers. You’ll work closely with business and technology teams across the organization to serve as the enterprise lead for data integration strategy, defining the vision, roadmap, and standards for how data is structured, governed, and leveraged across USGBC. Key Responsibilities - Manage a technical team of 1-3 data engineering resources. - Lead the day-to-day operations and tasking of your team. - Manage workload, breaking down high-level direction to smaller tasks. - Foster an inclusive team environment focused on professional growth and development. - Lead the design, implementation, and maintenance of a modernized ELT solution at USGBC. - Establish and meet goals for data pipeline transparency, optimized orchestration, performance monitoring, and incident response. - Lead the expansion of USGBC’s data governance program. - Engage business and technology teams to standardize processes, clarify roles & responsibilities, define & ensure data quality, and deliver end-to-end transparency in data lineage. - Oversee the transformation of USGBC’s cloud data environment into a medallion architecture aligned with the data governance framework. - Support product launches with rapid data integration solutions. - Support the expansion of data accessibility and literacy at USGBC. - Stay current with the rapidly evolving data industry. Qualifications - 7+ years’ experience in data warehouse or application database development, analytics, business intelligence, or related field. - 5+ years’ of active and frequent coding experience in SQL required. - 3+ years’ hands-on experience with enterprise level-cloud data warehousing/ETL/ELT solutions. - 2+ years’ experience developing ELT/ETL & orchestration solutions in a structured ELT/ETL environment. - 2+ years’ experience working under a formal enterprise-level data governance program required. - 2+ years’ supervisory experience managing the work of technical/engineering resources. - Foundational understanding of relational and dimensional modeling techniques is required. - Experience with git preferred. - Experience with ERP solutions such as SAP and CRM solutions such as Salesforce preferred. - Passion for and commitment to USGBC’s mission. Requirements - Bachelor’s degree (advanced degree preferred) in computer science, business intelligence and analytics, information technology management, data science, or related field. - Required: Snowflake, MySQL, Openflow/ApacheNiFi (or similar cloud-based orchestration tool), and Python required. - Preferred: Salesforce, git, AWS, Fabric, Auth0, Entra, Sharepoint. Skills - Expert data engineering skills, specifically in SQL data pipeline design and development. - Strong initiative and problem-solving skills required. - Strong project and resource management skills. - Self-management and self-knowledge. - Excellent written & verbal communication skills. Certifications - SnowPro Core Certification required within one year of hire. - LEED Green Associate required within one year of hire. Benefits - Competitive compensation. - 401(k) with employer matching. - Professional development reimbursement. - Healthcare plan through Cigna covering 100% of premiums. - Generous paid time off (12 paid holidays, 9 paid personal sick days, and 2 to 3 weeks PTO). - 6 weeks paid renewal leave after 7 years of continuous service. Logistics - Location: This position is remote in the U.S. - Work Schedule: 9:00 to 5:30 PM at the candidate’s time zone. - Travel %: 5 %. EEO Statement U.S. Green Building Council is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Role Description As a strategic and hands-on Web Customer Experience Designer, you’ll have the opportunity to make a meaningful impact by helping advance the goals of USGBC and GBCI as part of the Marketing Creative Services Center of Excellence (COE) team. This role owns the vision, experience, and continuous improvement of our online customer journey—ensuring experiences are intuitive, scalable, data-driven, continuously optimized, and aligned with our mission and strategic goals. You’ll report to the Director of Creative Services Center of Excellence within the Marketing team and be part of a collaborative, cross-functional global team environment where your contributions will help shape impactful outcomes. - Lead web customer experience journey across the enterprise as part of the Center of Excellence. - Establish standards, frameworks, and best practices in a multi-platform environment. - Serve as an advisor to the organization on web customer experience and UX/UI best practices. - Partner with product, events, education, market development, IT, and business teams to craft industry-leading UX/UI design goals. - Actively shape the customer experience and UX/UI design across all corporate and affiliated websites and digital platforms. - Define, create, and evolve design systems, component libraries, experience patterns, and visual standards. - Create and iterate on wireframes, prototypes, and high-fidelity web designs for priority initiatives. - Plan, conduct, and synthesize user research, usability testing, journey mapping, and experience validation. - Ensure digital platform experiences are user-centered, accessible, brand-aligned, and conversion-focused. - Establish and enforce content and design standards to ensure high-quality, on-brand user experiences. - Define and manage UX and analytics frameworks and KPIs to measure & optimize website performance. - Leverage AI tools to advance UX/UI outcomes and enable continuous improvement in online customer experience. - Champion a culture of continuous improvement driven by analytics and user insights. Qualifications - 7+ years of experience in web management, UX/UI, or digital experience leadership roles. - Experience leading or supporting enterprise or corporate website strategies and redesigns. - Deep understanding of and ability to create web pages and sites aligned to UX/UI best practice principles. - Experience operating within a Center of Excellence or shared services model. - Experience developing and managing UX/UI design principles across multi-site or multi-brand web ecosystems. Requirements - Bachelor’s degree in UX/UI Design, Web Design, Digital Media, Human-Computer Interaction, or related field (or equivalent experience). - Experience in applying UX/UI best practices & mobile-first and responsive design principles. - Understanding of HTML and CSS, with the ability to guide front-end builds. - Solid understanding of accessibility (WCAG), SEO/SEM best practices, and web performance optimization. - Experience with analytics tools and data-driven UX/UI optimization. - Strong stakeholder management and communication skills. Benefits - Competitive compensation. - 401(k) with employer matching. - Professional development reimbursement. - Healthcare plan through Cigna covering 100% of premiums. - Generous paid time off (12 paid holidays, 9 paid personal sick days, and 2 to 3 weeks PTO based on career level). - 6 weeks paid renewal leave after 7 years of continuous service.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Senior Associate, you’ll have the opportunity to make a meaningful impact by helping advance the goals of the Innovation and Research Team within the Product Department at the U.S. Green Building Council. In this role, you’ll take ownership of the implementation of a set of activities that span across topical areas of health and resilience, supporting initiatives related to thought leadership, product optimization, and impact reporting in alignment with our mission and strategic goals. You’ll report to the Principal, Healthy Buildings and Communities, and be part of a cross-functional team environment where your contributions will help shape impactful outcomes. You’ll work closely with other teams in the Product and Growth Departments to manage high-impact initiatives, monitor trends and innovations, and translate research findings and strategic plans into communications products. Key Responsibilities - Monitor trends and innovations in resilience, health, and well-being. - Stay informed on relevant sustainability frameworks. - Translate strategic plans and research findings into internal and external communications products related to health and resilience (e.g., quarterly all-staff updates, briefing memos, one-pagers, web-ready summaries, newsletters/updates, stakeholder talking points). - Develop internal and external educational content related to each topical impact area (e.g. webinar/session outlines, learning objectives, slide decks, facilitator notes, resource lists). - Provide technical and project management support for special initiatives for topical areas of health and resilience (e.g., cross-topic research syntheses, grant proposals and funding applications, knowledge repository creation and maintenance, strategic planning tools, pilots, or internal process improvements). - Contribute to efforts to cultivate relationships with external partners, including academic institutions, nonprofit organizations, and industry stakeholders, to advance collaborative research initiatives and knowledge exchange. Qualifications - 3+ years of post-university experience in the built environment and/or sustainability sector strongly preferred. - General understanding of high-performance green building/community design, construction, and operations. - General understanding of concepts related to climate risk and healthy buildings. - Demonstrated experience supporting multi-stakeholder coordination and producing polished written and presentation materials. - Bachelor’s degree in architecture, engineering, urban planning, environmental science/policy, sustainability, international development, or a related field. - Strong written communication and presentation development skills. - Experience coordinating projects or multi-stakeholder initiatives. - Ability to synthesize complex technical information into accessible content. - Ability to establish and maintain strong interpersonal relationships with a diverse array of individuals and constituents. - Training or experience with quantitative or qualitative research methods is preferred. - LEED Green Associate or LEED AP preferred (or willingness to obtain within 12 months). - English language proficiency. Requirements - Microsoft Office (especially PowerPoint, Word, and Excel). - Microsoft Teams / SharePoint, Smartsheet, or Notion. - Preferred: Experience with content/visual tools such as Canva, Adobe Express, or similar. Benefits - Competitive compensation. - 401(k) with employer matching. - Professional development reimbursement. - Healthcare plan through Cigna that includes medical, dental, vision, and prescription drugs. USGBC covers 100% of the premiums and an HRA that will assist you and your dependents in reaching the in-network medical deductible. - Generous paid time off (12 paid holidays, 9 paid personal sick days, and based on career level, 2 weeks PTO), including operations closed for a full week between Christmas and New Year’s. - 6 weeks paid renewal leave after 7 years of continuous service. Logistics - Location: This position is remote in the United States. - Work Schedule: Monday – Friday 9 AM to 5:30 PM. Please note on occasion, you may need to work outside regular office hours to accommodate global team meetings. - Travel %: 0%. EEO Statement The U.S. Green Building Council is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, age, sexual orientation, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Sales Research Intern, you will contribute directly to the work of the U.S. Market Transformation and Development team by supporting real projects that impact our organization and mission. You will report to VP, Market Transformation and Development and collaborate with team members across the U.S. During this internship, you will focus on the following opportunity: - Grow uptake of LEED and other USGBC/GBCI products and services by supporting inside sales, including industry and client research, aid in sales or business review meeting preparation, and/or contribute to prospecting activities. This work will support the growth of LEED and other USGBC/GBCI products and help inform future decisions, policies, or improvements. You will also: - Gain hands-on experience working on meaningful initiatives - Develop professional and technical skills - Partner with experienced professionals across teams - Lead a defined project with measurable outcomes Expected Outcomes By the end of the internship, you are expected to deliver: - Independently developed work plan with milestones and deliverables - Final work product as best fits the project (industry/client research, sales meeting or business review preparation, prospecting activities) - Final presentation for the Intern Showcase Key Learning Areas and Responsibilities - Analyze and support the inside sales process to grow LEED - Conduct research on strategic clients or target industries and summarize findings for internal stakeholders - Collaborate with team members to gather insights and coordinate deliverables - Track progress and document work using MS suite - Develop reports, presentations, and written materials for leadership and partners - Participate in team meetings, project reviews, and learning sessions - Support data collection, evaluation, and quality assurance activities - Contribute to improving internal documentation and workflows - Maintain accurate records of weekly hours worked - Prepare and deliver a final project/research presentation Qualifications - Prior internships, research projects, volunteer work, or relevant coursework in business, marketing, or sales - Ability to balance listening and talking, speaking and writing clearly and accurately, influencing others and keeping others informed - Ability to break apart complex work into manageable tasks, create a plan, and follow through on tasks without being asked - Ability to recognize and correct spelling and grammar errors, while maintaining the rules of USGBC’s voice - Being receptive to feedback, willing to learn, and embracing continuous improvement - Currently pursuing or recently completed studies in Business, Marketing, Sales, Communications, or related fields - Familiarity with MS Office Suite - Salesforce (preferred, not required) Benefits - Exposure to organizational leadership and cross-functional teams - Networking opportunities in the built environment and sustainability sectors - Weekly check-ins with internship supervisor for regular feedback and coaching - Structured onboarding and training - Participation in the Intern Showcase - Remote work flexibility - Resume-building, portfolio-quality work - Access to O365 and USGBC/GBCI resources - Mandatory weekly educational sessions with subject matter experts Intern Logistics - Location: This position is remote in the United States. - Work Schedule: Monday to Friday from 9:00 AM to 5:30 PM in the intern’s time zone. Note: Interns are not compensated for holidays or personal time off. - Hiring Process: One interview, two professional references required for finalists. - Internship Cohorts: - Cohort 1: June 1st, 2026 to August 21st, 2026 - Cohort 2: June 22nd, 2026 to September 11th, 2026 - If you have vacation scheduled where you will be absent for more than 5 days, we encourage you to not apply. - Compensation: Hourly rate: $20–$25 per hour, based on education and experience. Compensation is determined using an internal intern pay matrix and is not negotiable. EEO Statement The U.S. Green Building Council is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, age, sexual orientation, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law.

HOW YOU&rsquo;LL MAKE AN IMPACT As an Intern, Technical Customer Service, you will contribute directly to the work of the Technical Customer Service team by supporting real projects that impact our organization and mission. You will report to Director, Technical Customer Service, and collaborate with teams such as Operations, Marketing, HR, Finance, and Technology. During this internship, you will focus on the following problem, opportunity, or research question: How can we better understand the types and drivers of customer support cases in order to identify trends, improve our service processes, and proactively prepare for organizational milestones or events that require increased customer support? This work will support our priority &ldquo;Advance the digital maturity of products, services, and systems&rdquo; and help inform future decisions, policies, or improvements. You will also: - Gain hands-on experience working on meaningful initiatives - Develop professional and technical skills - Partner with experienced professionals across teams - Lead a defined project with measurable outcomes Expected Outcomes By the end of the internship, you are expected to deliver: - Comprehensive Case Type Analysis Report: - A research report summarizing findings from a review of customer support case data (including a focused analysis of SPAM case types), and key trends identified across case categories. - Actionable Recommendations Framework: - A prioritized list of recommendations and process improvement suggestions&mdash;developed based on data analysis and stakeholder (SME) engagement&mdash;for improving customer support and anticipating needs for upcoming 2027 projects and organizational milestones. - TCS SharePoint - Complete and optimize the TCS SharePoint site by organizing resources, updating documentation, and ensuring easy access for customer support team members. - Customer Support Milestone Planning Toolkit: - An updated support plan template or toolkit to guide the customer support team&rsquo;s participation in future organizational milestones or major events (incorporating lessons learned, best practices, and process documentation). - Final Presentation for Intern Showcase: - A professional presentation summarizing research, analyses, and recommendations shared with stakeholders and leadership at the end of the internship. KEY LEARNING AREAS AND RESPONSIBILITIES - Analyze and support customer support processes and case management workflows to improve response efficiency, issue resolution rates, and customer satisfaction - Conduct research on customer case types, trends, and support needs (including SPAM case analysis) and summarize findings for internal stakeholders. - Collaborate with Customer Support, Product, and Subject Matter Experts (SMEs) to gather insights and coordinate deliverables - Track progress and document work using Excel, Salesforce, and internal documentation tools (SharePoint & Notion) - Develop reports, presentations, and written materials for leadership and partners - Participate in team meetings, project reviews, and learning sessions - Support data collection, evaluation, and quality assurance activities - Contribute to improving internal documentation and workflows - Maintain accurate records of weekly hours worked - Prepare and deliver a final project/research presentation PREFERRED QUALIFICATIONS Experience - Prior internships, research projects, volunteer work, or relevant coursework in n customer service, data analysis, business, information technology, or a related field Education - Currently pursuing or recently completed a Bachelor&rsquo;s degree or associate&rsquo;s degree in Business, Information Systems, Computer Science, Data Analytics, or a related discipline. Technical Tools - Familiarity with: - Excel or Google Sheets - Customer support ticketing systems (e.g., Zendesk, Salesforce, Freshdesk) - Documentation and collaboration tools (e.g., Google Docs, Confluence, Microsoft Office) Skills - Analytical and critical thinking - Written and verbal communication - Organization and time management - Research and data interpretation - Collaboration and adaptability BENEFITS OF INTERNING WITH USGBC/GBCI - Exposure to organizational leadership and cross-functional teams - Networking opportunities in the built environment and sustainability sectors - Weekly check-ins with internship supervisor for regular feedback and coaching - Structured onboarding and training - Participation in the Intern Showcase - Remote work flexibility - Resume-building, portfolio-quality work - Access to O365 and USGBC/GBCI resources - Mandatory weekly educational sessions with subject matter experts INTERN LOGISTICS Location: This position is remote in the United States. Work Schedule: Monday to Friday from 9:00 AM to 5:30 PM in the intern&rsquo;s time zone. Note: Interns are not compensated for holidays or personal time off. Hiring Process: - One interview - Two professional references required for finalists Internship Cohorts: - Cohort 1: June 1st , 2026 to August 21st, 2026 - Cohort 2: June 22nd, 2026 to September 11th, 2026 If you have vacation scheduled where you will be absent for more than 5 days, we encourage you to not apply. Compensation: Hourly rate: $20&ndash;$25 per hour, based on education and experience. Compensation is determined using an internal intern pay matrix and is not negotiable. EEO STATEMENT The U.S. Green Building Council is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, age, sexual orientation, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. ABOUT US U.S. Green Building Council (USGBC) is a mission-driven nonprofit dedicated to accelerating and scaling the transformation of the built environment. Through LEED&mdash;the world&rsquo;s most widely used green building rating system&mdash; and initiatives likes Greenbuild, the Center for Green Schools and advocacy, USGBC empowers professionals to drive market transformation that advances human and environmental health, climate resilience, and equity. Green Business Certification Inc. (GBCI) is the world&rsquo;s leading sustainability and health certification and credentialing body, independently recognizing excellence in performance. GBCI administers project certifications and professional credentials and certificates including LEED, EDGE, PEER, PERFORM, SITES, TRUE Zero Waste, and IREE. We are proud to be globally recognized for our leadership in green building, environmental performance, and sustainable development. Our Global Impact - Over 120,000 LEED-certified commercial projects worldwide - Millions of square feet of certified healthy, efficient, low-carbon space - Recognition in 180+ countries for innovation in green building and business practices Why Join Us? At USGBC and GBCI, you&rsquo;ll work alongside passionate, mission-aligned professionals who care deeply about people, the planet, and progress. We offer: - A purpose-driven, inclusive culture - Opportunities to grow your career and take ownership of meaningful work - A chance to make a measurable impact on global sustainability efforts - We&rsquo;re seeking team members who thrive in collaborative environments, are committed to excellence, and want to build lasting partnerships that drive change in the built environment. Meet Our Leaders and Learn More about our Mission: - U.S. Green Building Council Leaders - Green Business Certification Inc Leaders Culture and Values Statement Working together, each of us advances our mission by respecting all voices, trusting and supporting one another, excelling through collaboration and accountability, and continuously improving ourselves and our organization.

HOW YOU&rsquo;LL MAKE AN IMPACT As a Product Management Intern, you&rsquo;ll have the opportunity to learn and contribute to advancing the goals of USGBC&rsquo;s Product Management Team. The Product Management Team is responsible for supporting USGBC and GBCI products (such as LEED, TRUE, SITES, PERFORM, Arc, etc.) across their entire lifecycle to advance overall product strategy and direction, including establishing integrated product plans, identifying customer needs, and working with cross-functional teams to develop, launch, and optimize products across the organization. You&rsquo;ll work under the guidance of a designated Product Manager and collaborate with a supportive team where your efforts and ideas will be valued. During this internship, you will focus on the following project: How best to measure and track key progress indicators for the TRUE product through evaluating metrics and developing a tracking dashboard? This work will support efforts to build a data driven culture and help inform future decisions, policies, or improvements. You will also : - Gain hands-on experience working on meaningful initiatives - Develop professional and technical skills - Partner with experienced professionals across teams - Lead a defined project with measurable outcomes Expected Outcomes By the end of the internship, you are expected to deliver: - Deliverable1: Dashboard that monitors product progress on a set of key progress indicators - Deliverable2:Process guide on how similar dashboards can be built for other products. - Deliverable 3: Dataset that can regularly and easily be updated to feed KPI dashboard. - Final presentation for the Intern Showcase KEY LEARNING AREAS AND RESPONSIBILITIES - Analyze existing data to identify gaps and tracking opportunities - Develop easy to update dataset that feeds into relevant dashboards to continually track KPI progress - Develop process guide on how to update and maintain KPI data and dashboard - Develop dashboard in Microsoft Power BI to track KPI data - Collaborate with marketing, sales, and technical teams to gather insights and coordinate deliverables - Develop process guide on how to replicate dashboard creation for other USGBC products - Participate in team meetings, project reviews, and learning sessions - Maintain accurate records of weekly hours worked - Prepare and deliver a final project/research presentation PREFERRED QUALIFICATIONS Experience (if applicable) - Prior internships or volunteer work in a professional setting preferred Education - Currently pursing or recently completed undergraduate degree in sustainability, environmental science, environmental management, data science, or business administration (or relevant degree) preferred Technical Tools - Familiarity with: - PowerBI - Notion - Microsoft Office Suite: Word,Excel,Powerpoint, Outlook Skills - Excellent written and verbalcommunicationsskills. - Strong research,analytical, and data interpretation skills. - Project management,organization,andtime management skills. - Demonstrates strong interpersonal skills and a proactive approach to problem solving. - Familiarity withzero waste, waste management, and/or the TRUE Rating System generally; TRUE Advisor certificatepreferred (but notrequired). - Passion for advancing sustainabilitybestpractice in the built environment. - Commitment to USGBC mission. BENEFITS OF INTERNING WITH USGBC/GBCI - Exposure to organizational leadership and cross-functional teams - Networking opportunities in the built environment and sustainability sectors - Weekly check-ins with internship supervisor for regular feedback and coaching - Structured onboarding and training - Participation in the Intern Showcase - Remote work flexibility - Resume-building, portfolio-quality work - Access to O365 and USGBC/GBCI resources - Mandatory weekly educational sessions with subject matter experts INTERN LOGISTICS Location: This position is remote in the United States. Work Schedule: Monday to Friday from 9:00 AM to 5:30 PM in the intern&rsquo;s time zone. Note: Interns are not compensated for holidays or personal time off. Hiring Process: - One interview - Two professional references required for finalists Internship Cohorts: - Cohort 1: June 1st , 2026 to August 21st, 2026 - Cohort 2: June 22nd, 2026 to September 11th, 2026 If you have vacation scheduled where you will be absent for more than 5 days, we encourage you to not apply. Compensation: Hourly rate: $20&ndash;$25 per hour, based on education and experience. Compensation is determined using an internal intern pay matrix and is not negotiable. EEO STATEMENT The U.S. Green Building Council is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, age, sexual orientation, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. ABOUT US U.S. Green Building Council (USGBC) is a mission-driven nonprofit dedicated to accelerating and scaling the transformation of the built environment. Through LEED&mdash;the world&rsquo;s most widely used green building rating system&mdash; and initiatives likes Greenbuild, the Center for Green Schools and advocacy, USGBC empowers professionals to drive market transformation that advances human and environmental health, climate resilience, and equity. Green Business Certification Inc. (GBCI) is the world&rsquo;s leading sustainability and health certification and credentialing body, independently recognizing excellence in performance. GBCI administers project certifications and professional credentials and certificates including LEED, EDGE, PEER, PERFORM, SITES, TRUE Zero Waste, and IREE. We are proud to be globally recognized for our leadership in green building, environmental performance, and sustainable development. Our Global Impact - Over 120,000 LEED-certified commercial projects worldwide - Millions of square feet of certified healthy, efficient, low-carbon space - Recognition in 180+ countries for innovation in green building and business practices Why Join Us? At USGBC and GBCI, you&rsquo;ll work alongside passionate, mission-aligned professionals who care deeply about people, the planet, and progress. We offer: - A purpose-driven, inclusive culture - Opportunities to grow your career and take ownership of meaningful work - A chance to make a measurable impact on global sustainability efforts - We&rsquo;re seeking team members who thrive in collaborative environments, are committed to excellence, and want to build lasting partnerships that drive change in the built environment. Meet Our Leaders and Learn More about our Mission: - U.S. Green Building Council Leaders - Green Business Certification Inc Leaders Culture and Values Statement Working together, each of us advances our mission by respecting all voices, trusting and supporting one another, excelling through collaboration and accountability, and continuously improving ourselves and our organization.

HOW YOU&rsquo;LL MAKE AN IMPACT As the Education Summer Intern you will contribute directly to the work of the Education & Events team by supporting real projects that impact our organization and mission. You will report to Arnold Kee, Director, Education Data and collaborate with teams such as Innovation & Research, Product Management, Policy, and Membership. During this internship, you will focus on the following research question: Using a classic non-profit logic model, how can we quantify the inputs that are most likely to yield the acquisition of LEED knowledge and skills in sustainable design? This work will support ongoing efforts to increase USGBC&rsquo;s contribution to the global green workforce development needs and help inform future decisions, policies, or improvements. You will also: - Gain hands-on experience working on meaningful initiatives - Help with us with administrative tasks distributed across the team - Develop professional and technical skills - Partner with experienced professionals across teams - Lead a defined project based upon your academic interests and with measurable outcomes Expected Outcomes By the end of the internship, you are expected to deliver: - Final presentation for the Intern Showcase - Results from a research project on green workforce development - A plan that describes how your work over the summer might tie into future academic interests KEY LEARNING AREAS AND RESPONSIBILITIES - Analyze and support a research project focused on occupation and skills research - Coordinate with our Innovation & Research team - Conduct interviews with USGBC certificate holders - Track survey responses - Develop reports, presentations, and written materials for leadership and partners - Participate in team meetings, project reviews, and learning sessions - Support data collection in general, evaluation, and quality assurance activities - Contribute to improving internal documentation and workflows - Maintain accurate records of weekly hours worked - Prepare and deliver a final project/research presentation - Support LEED Lab and other USGBC higher education programs and resources by conducting market analysis, creating case studies and developing outreach plans - Create resources to support E&E team&rsquo;s Workforce Development initiatives for High School and Higher Education students - Assist with a variety of production tasks associated with the development, improvement, and delivery of new and existing education products such as creating knowledge quizzes, supporting live online classes, and reviewing and updating materials. - Create content for an on-demand course in the USGBC online course catalog - Create closed captioned content for online courses to improve the accessibility of the USGBC online course catalog - Other duties as assigned PREFERRED QUALIFICATIONS Experience (if applicable) - Prior internships, research projects, volunteer work, or relevant coursework in green building, environmental, sustainability education, statistics, data analysis, or data science Education - green building, environmental and sustainability education - Statistics, data analysis, data science Technical Tools - Familiarity with: - Microsoft Office Suite and Google Workspace - Data management tools Skills - Analytical and critical thinking - Written and verbal communication - Organization and time management - Research and data interpretation - Collaboration and adaptability BENEFITS OF INTERNING WITH USGBC/GBCI - Exposure to organizational leadership and cross-functional teams - Networking opportunities in the built environment and sustainability sectors - Weekly check-ins with internship supervisor for regular feedback and coaching - Structured onboarding and training - Participation in the Intern Showcase - Remote work flexibility - Resume-building, portfolio-quality work - Access to O365 and USGBC/GBCI resources - Mandatory weekly educational sessions with subject matter experts INTERN LOGISTICS Location: This position is remote in the United States. Work Schedule: Monday to Friday from 9:00 AM to 5:30 PM in the intern&rsquo;s time zone. Note: Interns are not compensated for holidays or personal time off. Hiring Process: - One interview - Two professional references required for finalists Internship Cohorts: - Cohort 1: June 1st , 2026 to August 21st, 2026 - Cohort 2: June 22nd, 2026 to September 11th, 2026 If you have vacation scheduled where you will be absent for more than 5 days, we encourage you to not apply. Compensation: Hourly rate: $20&ndash;$25 per hour, based on education and experience. Compensation is determined using an internal intern pay matrix and is not negotiable. EEO STATEMENT The U.S. Green Building Council is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, age, sexual orientation, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. ABOUT US U.S. Green Building Council (USGBC) is a mission-driven nonprofit dedicated to accelerating and scaling the transformation of the built environment. Through LEED&mdash;the world&rsquo;s most widely used green building rating system&mdash; and initiatives likes Greenbuild, the Center for Green Schools and advocacy, USGBC empowers professionals to drive market transformation that advances human and environmental health, climate resilience, and equity. Green Business Certification Inc. (GBCI) is the world&rsquo;s leading sustainability and health certification and credentialing body, independently recognizing excellence in performance. GBCI administers project certifications and professional credentials and certificates including LEED, EDGE, PEER, PERFORM, SITES, TRUE Zero Waste, and IREE. We are proud to be globally recognized for our leadership in green building, environmental performance, and sustainable development. Our Global Impact - Over 120,000 LEED-certified commercial projects worldwide - Millions of square feet of certified healthy, efficient, low-carbon space - Recognition in 180+ countries for innovation in green building and business practices Why Join Us? At USGBC and GBCI, you&rsquo;ll work alongside passionate, mission-aligned professionals who care deeply about people, the planet, and progress. We offer: - A purpose-driven, inclusive culture - Opportunities to grow your career and take ownership of meaningful work - A chance to make a measurable impact on global sustainability efforts - We&rsquo;re seeking team members who thrive in collaborative environments, are committed to excellence, and want to build lasting partnerships that drive change in the built environment. Meet Our Leaders and Learn More about our Mission: - U.S. Green Building Council Leaders - Green Business Certification Inc Leaders Culture and Values Statement Working together, each of us advances our mission by respecting all voices, trusting and supporting one another, excelling through collaboration and accountability, and continuously improving ourselves and our organization.