UniHomes

Role Description We are growing our presence in the Purpose Built Student Accommodation (PBSA) and Build to Rent (BTR) sectors and are looking for a commercially driven Business Development Manager in the West Midlands to help scale this area of the business. This role will cover Central and South including London, Birmingham, Bristol, and Cardiff. You will ideally be based in the West Midlands, providing central driving access to England and Wales and a manageable monthly drive to Sheffield HQ. In this role, you will take ownership of developing new PBSA and BTR partnerships, working primarily with individual buildings and smaller portfolios. You will: - Identify opportunities, win new partners, and manage relationships end to end through onboarding, performance, and renewal. - Act as a trusted commercial contact throughout the advertising term, ensuring partners see ongoing value from UniHomes. - Support partners as they explore more strategic ways of working with us as their portfolios grow. This is a field-based role with a high level of autonomy, offering the chance to make a tangible impact in a growing segment of the business, alongside strong earning potential through uncapped commission. Key responsibilities: - Identify and target PBSA and BTR opportunities across the UK, focusing on individual buildings and smaller portfolios. - Proactively research and approach new operators aligned to the UniHomes proposition. - Spend significant time in the field meeting prospective partners across your territory. - Present the UniHomes advertising offering, clearly demonstrating value, reach, and performance. - Manage the full commercial lifecycle from initial outreach through to close. - Support new partners through onboarding, ensuring listings are well set up from launch. - Build strong, long-term relationships, acting as the main commercial point of contact. - Use performance insight and market context to lead renewal discussions. - Identify opportunities for relationships to deepen or evolve over time. - Keep CRM records, pipeline activity and reporting up to date. - Stay close to PBSA and BTR market trends, student demand, and competitor activity. - Represent UniHomes professionally at meetings and relevant industry events. - Attend monthly meetings at Sheffield HQ and occasional overnight stays when required. Qualifications - Proven experience in a field-based sales or business development role. - Experience within PBSA, BTR, student accommodation or property portal sales is highly desirable. - Strong communication, presentation, and negotiation skills. - Comfortable with frequent travel, long drives and managing a national territory. - Self-motivated, target driven and resilient. - Ability to build rapport quickly and develop long term relationships. - Full UK driving licence and access to your own vehicle. Benefits - Holidays - Length of service days - Voluntary day - Enhanced pension scheme - Pension salary sacrifice scheme - Healthcare scheme - Employee Assistant Programme - Sick pay - Enhanced maternity & paternity pay - Career progression - Commitment to personal and professional development - Employee awards - Refer a friend scheme - Staff discounts - Mental health and financial support - Company social events

Role Description Are you based in North East England and commercially driven, with a passion for turning client engagement into measurable revenue? Join UniHomes and help our letting agent partners unlock the full value of our student property platform. We’re looking for a commercially minded Client Growth Manager to join our Business Development team at UniHomes. Your role is to ensure agents recognise the commercial value of our advertising and have the right systems, processes, and team engagement in place to make utility form completion a seamless and consistent part of their lettings workflow. This is a B2B2C role, where your success depends not only on strong relationships with letting agents, but also on how effectively those agents engage with student tenants to complete the utility ordering process. You’ll be the primary contact for our letting agent partners across North East England. This is a home-based role with regular field visits across North East England (up to three days per week, occasional overnight stays), so candidates must be comfortable with frequent driving and have a valid UK driving licence. Key responsibilities: - Build and maintain strong relationships with key letting agent partners, acting as their trusted advisor and main point of contact. - Ensure agents fully understand the commercial value of our free advertising and the importance of returning completed utility order forms as part of their lettings process. - Drive revenue growth by embedding operational best practices within client teams, ensuring staff are trained and processes are aligned to maximise form returns. - Monitor client performance data, identify trends, and proactively address gaps to improve conversion rates and overall account success. - Understand and influence the full B2B2C journey, ensuring agents are equipped to guide student tenants through the utility ordering process as part of their lettings workflow. - Deliver regular performance reports and insights to clients, helping them understand their impact and opportunities for growth. - Collaborate with business development and support teams to onboard new clients effectively and ensure long-term success from day one. - Support marketing and technology initiatives, maintaining accurate CRM records and ensuring all account data is up to date. What success looks like: You’ll know you’re succeeding when agents consistently return utility order forms, their teams are fully bought into the UniHomes process, and your accounts are contributing to sustained revenue growth and long-term partnerships. Key performance indicators (KPIs): - Form conversion rate: percentage of advertising leads resulting in completed utility order forms. - Revenue contribution: total commissionable revenue generated through client accounts. - Client engagement: frequency and quality of client interactions, including best practice sessions and process reviews. - CRM accuracy: maintenance of complete and up-to-date client records and performance data. - Portfolio growth and utilisation: proportion of a client’s student property portfolio actively advertised and let via UniHomes, and progress towards full adoption across their listings. Qualifications - Background in account management or similar client-facing roles (e.g. Partner Success Manager, Growth Enablement Manager or Client Performance Lead), with a focus on driving performance and commercial outcomes rather than relationship maintenance alone. - Experience enabling revenue growth through process alignment and behavioural change within client organisations. - Proven ability to influence reselling behaviours and embed operational practices in B2B2C environments, ideally in property lettings, PropTech or student accommodation. - Strong commercial acumen with a track record of driving revenue growth through client engagement and process improvement. - Excellent communication and influencing skills, with the ability to lead client conversations and embed behavioural change. - Confident in handling challenging discussions and aligning stakeholders around shared goals. - Highly organised and data-driven, with the ability to analyse performance metrics and take action. - Collaborative team player who shares best practices and contributes to collective success. - Comfortable working in a fast-paced, field-based role with regular travel. - Must be based in North East England with a suitable home working setup. - Comfortable with frequent driving and holds a full, valid UK driving licence. - Proficiency in Microsoft Office; experience with Salesforce CRM is a plus (training provided). Benefits - Holidays - Length of service days - Voluntary day - Enhanced pension scheme - Pension salary sacrifice scheme - Healthcare scheme - Employee Assistant Programme - Sick pay - Enhanced maternity & paternity pay - Career progression - Commitment to personal and professional development - Employee awards - Refer a friend scheme - Staff discounts - Mental health and financial support - Company social events

• Build and maintain strong relationships with key letting agent partners • Ensure agents fully understand the commercial value of our free advertising • Drive revenue growth by embedding operational best practices within client teams • Monitor client performance data, identify trends, and proactively address gaps • Deliver regular performance reports and insights to clients • Collaborate with business development and support teams to onboard new clients effectively

• Identify and target PBSA and BTR opportunities across the UK, focusing on individual buildings and smaller portfolios. • Proactively research and approach new operators aligned to the UniHomes proposition. • Spend significant time in the field meeting prospective partners across your territory. • Present the UniHomes advertising offering, clearly demonstrating value, reach, and performance. • Manage the full commercial lifecycle from initial outreach through to close. • Support new partners through onboarding, ensuring listings are well set up from launch. • Build strong, long-term relationships, acting as the main commercial point of contact. • Use performance insight and market context to lead renewal discussions. • Identify opportunities for relationships to deepen or evolve over time. • Keep CRM records, pipeline activity and reporting up to date. • Stay close to PBSA and BTR market trends, student demand, and competitor activity. • Represent UniHomes professionally at meetings and relevant industry events. • Attend monthly meetings at Sheffield HQ and occasional overnight stays when required.

• Making outbound calls to existing UniHomes customers to upsell broadband upgrades and enhanced packages. • Confidently explaining the benefits of upgraded broadband options and recommending what works best for each household. • Creating positive, engaging conversations that leave students feeling supported and informed about their broadband choice. • Accurately capturing customer decisions and updating account information in our systems. • Working towards individual and team targets, with uncapped commission for every upgrade. • Supporting the wider B2C team with ad hoc tasks and campaigns as required. • Providing a friendly, clear, and professional experience on every call.

• Identify and target PBSA and BTR opportunities across the UK, focusing on individual buildings and smaller portfolios • Proactively research and approach new operators aligned to the UniHomes proposition • Spend significant time in the field meeting prospective partners across your territory • Present the UniHomes advertising offering, clearly demonstrating value, reach, and performance • Manage the full commercial lifecycle from initial outreach through to close • Support new partners through onboarding, ensuring listings are well set up from launch • Build strong, long-term relationships, acting as the main commercial point of contact • Use performance insight and market context to lead renewal discussions • Identify opportunities for relationships to deepen or evolve over time • Keep CRM records, pipeline activity and reporting up to date • Stay close to PBSA and BTR market trends, student demand, and competitor activity • Represent UniHomes professionally at meetings and relevant industry events • Attend monthly meetings at Sheffield HQ and occasional overnight stays when required