GAIN

• Act as primary operational manager for Digital Services team. • Drive accountability through structured 1:1s, feedback cycles, and performance tracking. • Ensure clarity of expectations around output quality, responsiveness, and deadlines. • Manage onboarding and integration of new contractors. • Address underperformance and escalate delivery risks where required. • Monitor workforce utilization, capacity, and productivity metrics. • Identify inefficiencies, bottlenecks, and underutilized capacity. • Rebalance workloads to optimize output delivery. • Ensure alignment between demand and resource availability. • Improve operational workflows to enhance throughput and efficiency. • Maintain visibility across all live projects and campaigns. • Coordinate delivery across SEO, Paid Media, Digital Media, and Creative functions. • Proactively identify risks, dependencies, and blockers. • Drive resolution of operational issues and escalate when needed. • Ensure consistent and predictable delivery outcomes. • Support forecasting and workforce planning activities. • Provide recommendations on allocation, scaling, and contractor lifecycle decisions. • Identify capability and capacity gaps across the team. • Maintain accurate visibility of team structure and utilization. • Contribute to scaling readiness as the function grows. • Own reporting on utilization, productivity, and delivery performance. • Translate operational data into actionable insights. • Provide clear updates to senior leadership on risks, trends, and opportunities. • Support data-led decision-making across operations and resourcing. • Act as the key operational interface between delivery teams and leadership. • Align closely with UK Functional Leads on delivery priorities and expectations. • Ensure strong communication, escalation, and accountability structures. • Support cross-functional initiatives and operational improvements. • Influence across multiple specialist teams without direct technical authority.

Role Description We are seeking an experienced Digital Services Delivery Manager to lead the day-to-day delivery operations of a high-performing Digital Services function. This leadership role is responsible for driving delivery performance, workforce productivity, and operational efficiency across a multi-disciplinary team spanning SEO, Paid Media, Digital Media, and Creative. The successful candidate will oversee delivery execution, workforce planning, resource allocation, and performance management to ensure projects are delivered consistently, efficiently, and on time. Working with a distributed contractor workforce, this role will establish operational discipline, optimize team utilization, and foster a culture of accountability and continuous improvement. This is a leadership role focused on operational execution rather than strategy or technical specialization. The ideal candidate is a strong people leader with a proven ability to manage delivery operations, improve team performance, and ensure high-quality outcomes in a fast-paced digital services environment. Qualifications - 5+ years' experience in Delivery Management, Operations Management, Resource Management, Project Delivery, or Workforce Management within a digital agency, marketing services, or professional services environment. - Demonstrated experience leading multidisciplinary digital teams. - Experience managing distributed or remote workforces, including contractors. - Strong understanding of delivery operations, resource planning, utilization management, and operational reporting. - Experience managing multiple workstreams in a fast-paced environment. Requirements - Strong leadership and people management skills. - Excellent organizational and prioritization abilities. - Proven ability to manage competing priorities across multiple teams. - Strong stakeholder management and communication skills. - Analytical mindset with the ability to interpret operational data and identify improvement opportunities. - Experience using project management, resource planning, and reporting tools. - Highly accountable, proactive, and solutions-oriented. Benefits - Government-mandated contributions to SSS, PhilHealth, and Pag-IBIG in accordance with Philippine law. - 13th Month Pay in compliance with Philippine labor regulations. - Health & Dental (HMO) – Company-sponsored medical plan with dental coverage. - Group Life Insurance with Accidental Death & Dismemberment (AD&D) coverage. - Annual Physical Examination (APE) provided through accredited medical providers as part of our employee wellness program. - Generous Leave Benefits – Vacation and sick leave entitlements above statutory minimums, in addition to Philippine regular and special holidays. Company Description GAIN is a creative-led, insight-driven company that blends data, tech and creativity. We believe the best ideas emerge where intelligence and creativity unite, where insight sparks imagination, and where innovation turns possibility into progress. We are explorers of new frontiers, shaping bold strategies that move people, brands, and businesses forward. Individually and together, our specialist teams provide the vision, data, and confidence brands and organisations need to make braver, more impactful decisions. Today as GAIN, we work as a united force, using data to fuel creativity, and technology to unlock new possibilities. As imagineers we don’t just embrace innovation – we engineer it, transforming information into action, and ideas into breakthroughs. This is where rebel thinking, smart technology, and data-driven creativity shape the future. Through our five specialist teams, Creative Studio, Conversion, Customer Science, Experience and Performance. Individually, and together, we work to fuel growth, and deliver measurable impact.

• Effectively communicate with and build strong relationships with global stakeholders at all levels fostering a collaborative environment. • Drive cross functional collaboration, sharing knowledge and expertise to achieve shared objectives • Prepare impactful presentations to senior management articulating complex financial information with clarity • Enhancing financial reporting capabilities for both key components of the Conversion Business Unit, NA and EMEA, including embedding the financial processes for the recently in-housed accounting of the NA business. • Identify opportunities to improve financial processes and systems. Develop and implement improvements • Production and analysis of departmental management accounts before presentations to CFO/Head of FP&A • Standard month-end processing • Focus on Revenue, Delivery and sales opportunities • Annual Budget • Monthly rolling forecasts • Risks and Opportunity management • Business partnering financial & non-financial stakeholders • Scenario Planning • Ad hoc analysis required by Business Unit • Commercial Analysis (Client profitability, resource utilisation, etc) • Capex & Investment Committee papers/business cases

Role Description The Finance Business Partner plays a strategic role in driving business performance by providing insightful financial analysis, forecasting, and decision support. Partnering with business leaders across functions, this role ensures alignment between financial planning and operational execution, delivering value through data-driven insights. Where there are gaps in processes, the FBP will highlight them and provide potential solutions. Responsibilities - Stakeholder Engagement and Influence - Effectively communicate with and build strong relationships with global stakeholders at all levels fostering a collaborative environment. - Drive cross functional collaboration, sharing knowledge and expertise to achieve shared objectives. - Prepare impactful presentations to senior management articulating complex financial information with clarity. - Driving Transformation - Enhancing financial reporting capabilities for both key components of the Conversion Business Unit, NA and EMEA, including embedding the financial processes for the recently in-housed accounting of the NA business. - Identify opportunities to improve financial processes and systems. Develop and implement improvements. - Month-end - Production and analysis of departmental management accounts before presentations to CFO/Head of FP&A. - Standard month-end processing. - Planning and Analysis - Focus on Revenue, Delivery and sales opportunities. - Annual Budget. - Monthly rolling forecasts. - Risks and Opportunity management. - Business partnering financial & non-financial stakeholders. - Scenario Planning. - Ad hoc analysis required by Business Unit. - Commercial Analysis (Client profitability, resource utilisation, etc). - Capex & Investment Committee papers/business cases. Qualifications - 5+ Years PQE (ACA/CIMA/ACCA). - Experience business partnering Senior Leadership Teams. - Experience using large datasets, strong excel modelling and data driven skills. - Ideally experience of working within a marketing, digital or creative agency environment. - Experience in influencing strategic decisions of a business using a variety of data sources to back up recommendations and analysis. - You have built best practice and are used to a dynamic business environment where problem-solving and process implementation are attractive challenges. How You'll Work - Rebel Thinking: We don’t accept “good enough”. Rebel Thinking is about curiosity with courage. We make it safe to question assumptions, challenge the obvious, and explore smarter, braver ways forward, even when it feels uncomfortable. This is how new ideas, better products, and real breakthroughs happen. - Make It Happen: “We turn intent into momentum.” Making it Happen is about turning ambition into action. We move fast, learn fast, and push through obstacles together. Progress beats perfection, and momentum creates impact. - Swarming Our Expertise: “Individually smart. Collectively unstoppable.” Swarming our Expertise means we win together. We commit to developing our expertise so that by combining diverse skills, perspectives, and experiences, we solve harder problems faster and deliver results no single expert could achieve together. Benefits - 3 weeks of paid time off to start. - Work from anywhere in the world up to 20 business days or 4 weeks per year! - Wellness time, health + dental coverage, health spending account, and wellness spending account. - The typical hiring range for this role is $110,000 - $125,000 annually.

• Build and maintain dashboards and reports using BI tools such as Power BI, Tableau, or Looker Studio • Ensure reporting accuracy, consistency, and usability • Standardize reporting metrics and formats across teams • Work closely with stakeholders to understand reporting and analytics needs • Translate business requirements into practical dashboards and reporting solutions • Present insights in a clear and easy-to-understand way • Identify reporting gaps, inefficiencies, and process issues using data • Recommend improvements to workflows and reporting practices • Support data-driven decision-making across the organization • Maintain reporting documentation, definitions, and best practices • Help improve data organization and reporting structures • Support and guide junior analysts where needed

Role Description We’re looking for a Business Intelligence & Analytics Manager who can take ownership of our reporting and analytics while working closely with teams across different regions. This role is hands-on and business-facing—you’ll be responsible for building dashboards, improving reporting, and helping teams make better decisions using data. The role will lead the day-to-day BI and reporting function—building dashboards, translating business needs into data solutions, and ensuring stakeholders have clear, reliable insights. You’ll also help improve processes using data and support the growth of our analytics capability over time. Responsibilities - Dashboard & Reporting Management - Build and maintain dashboards and reports using BI tools such as Power BI, Tableau, or Looker Studio - Ensure reporting accuracy, consistency, and usability - Standardize reporting metrics and formats across teams - Stakeholder & Business Support - Work closely with stakeholders to understand reporting and analytics needs - Translate business requirements into practical dashboards and reporting solutions - Present insights in a clear and easy-to-understand way - Data & Process Improvement - Identify reporting gaps, inefficiencies, and process issues using data - Recommend improvements to workflows and reporting practices - Support data-driven decision-making across the organization - BI Operations & Documentation - Maintain reporting documentation, definitions, and best practices - Help improve data organization and reporting structures - Support and guide junior analysts where needed Benefits - Government benefits: SSS, PhilHealth, and Pag-IBIG contributions in accordance with Philippine law. - 13th month pay: Statutory 13th month pay in line with Philippine labor regulations. - Health & Dental (HMO): Company-sponsored HMO/medical plan with dental coverage. - Group Life with AD&D. - Annual Physical Exam (APE): Company-provided annual physical examination through accredited medical providers, aligned with our wellness program. - Leave benefits: Competitive vacation and sick leave entitlement above statutory minimums, plus Philippine regular and special holidays.

• Manage and optimise daily campaign performance across Google Ads, and other paid media platforms • Monitor and track ad campaign budgets daily to ensure pacing and efficiency • Deliver weekly performance reports and actionable insights • Conduct ad hoc deep-dive analysis and reporting focused on campaign results • Support A/B testing and experimentation strategies • Collaborate with the Head of Performance Lite Paid Media on campaign strategy • Communicate performance updates and recommendations to internal teams and clients • Share proactive insights and best practices suggestions to the wider team • Suggest improvements and identify opportunities for campaign expansion • Stay open to learning new platforms (e.g., TikTok Ads)

Role Description We’re looking for a Paid Media Consultant based in the Philippines to join us initially as an independent contractor with a view to full-time permanent employment. This is an operational, hands-on role focused on managing Paid Media campaigns—primarily across Google Ads, with the possibility of supporting other platforms based on your experience and client needs. You’ll typically work across 15–20 smaller client accounts, depending on their size and complexity. Our core focus is on Google Ads, though we also manage campaigns on Meta. You’ll receive comprehensive training on our proven campaign strategies, with account assignments tailored to your experience and client requirements. Reporting to the Head of Performance Accelerate on each account, you'll be responsible for campaign execution, optimisation, reporting, and performance analysis. As you grow in the role, you’ll gain opportunities to support client communication and contribute to broader campaign strategy. This is a great opportunity for someone who enjoys campaign management, thrives on data, and wants to grow within a high-performing remote team. Responsibilities - Manage and optimise daily campaign performance across Google Ads, and other paid media platforms - Monitor and track ad campaign budgets daily to ensure pacing and efficiency - Deliver weekly performance reports and actionable insights - Conduct ad hoc deep-dive analysis and reporting focused on campaign results - Support A/B testing and experimentation strategies - Collaborate with the Head of Performance Lite Paid Media on campaign strategy - Communicate performance updates and recommendations to internal teams and clients - Share proactive insights and best practices suggestions to the wider team - Suggest improvements and identify opportunities for campaign expansion - Stay open to learning new platforms (e.g., TikTok Ads) Qualifications - Fluent in English (written and spoken) - Minimum 1 year of experience managing performance campaigns (Google Ads) - Fundamental skills in Excel or Google Sheets (training will be provided) - Strong attention to detail - High level of project management experience - Clear communicator and dependable team player - Self-motivated and organised, with the ability to work independently - Data-driven with a process-oriented approach to campaign execution - Comfortable adapting quickly to campaign performance changes Requirements - Preferred (But Not Required): At least 1 year of agency-side experience - Google Looker Studio experience - Familiarity with Google Analytics and other similar analytics platforms - Confidence in communicating with internal clients and presenting insights - Experience with A/B testing tools and campaign tracking implementation - Knowledge of Tag Manager and Search Console - Enhanced skills in Excel or Google Sheets (formulas, pivot tables, charts) - Experience managing performance campaigns on Meta Ads Behaviours - A quality first approach to work, with a strong attention to detail - Curious & Innovative - Passionate & Driven - Honest & Trustworthy - Positive & Friendly - A True Team Player Benefits - 100% Remote Work – Work from anywhere in the Philippines - Flexible Hours – Own your time, work when you’re most productive but will require at least 3-4 hours UK time overlap - Global Client Exposure – Work with top international brands and agencies - Professional Growth – Collaborate with other sharp minds across digital strategy, content, and analytics - Potential for Long-Term Hire – If it’s a great fit, we’re open to growing with you.

We are GAIN – a creative-led, insight-driven company that blends data, tech, and creativity to create meaningful impact, with a workforce of 650 people worldwide. This role will sit within the Performance Business Unit. We help brands show up in the right place, at the right time, to the right people, with data-driven campaigns. Whether it’s paid media, SEO, link building, or performance-driven creative, we build campaigns that actually perform — driving clicks, visibility, conversions, and real business growth. Join us on this exciting journey. We’re looking for a Paid Media Campaign Manager based in the Philippines to join us as an independent contractor. This is an operational, hands-on role focused on managing Paid Media campaigns—primarily across Meta (Facebook/Instagram) and Google Ads, with the possibility of supporting other platforms based on your experience and client needs. You’ll typically work across 3 to 5 client accounts, depending on their size and complexity. We run campaigns across both Meta and Google Ads.  You'll receive full training in our proven campaign methods, and account assignments will depend on your experience and client needs. Reporting to the Performance Director on each account, you’ll be responsible for campaign execution, optimisation, reporting, and performance analysis. As you grow in the role, you’ll gain opportunities to support client communication and contribute to broader campaign strategy. We are actively hiring independent contractors based in the Philippines, ready to take on meaningful, remote work with international clients. You might be a great fit for our network if you're a self-motivated professional who thrives in flexible work environments. What You’ll Do - Manage and optimise daily campaign performance across Meta, Google Ads, and other paid media platforms - Monitor and track ad campaign budgets daily to ensure pacing and efficiency - Deliver weekly performance reports and actionable insights - Conduct ad hoc deep-dive analysis and reporting focused on campaign results - Support A/B testing and experimentation strategies - Collaborate with the Performance Director on campaign strategy - Communicate performance updates and recommendations to internal teams and clients - Share insights and best practices with your team - Suggest improvements and identify opportunities for campaign expansion - Stay open to learning new platforms (e.g., TikTok Ads)

• Manage and optimise daily campaign performance across Meta, Google Ads, and other paid media platforms • Monitor and track ad campaign budgets daily to ensure pacing and efficiency • Deliver weekly performance reports and actionable insights • Conduct ad hoc deep-dive analysis and reporting focused on campaign results • Support A/B testing and experimentation strategies • Collaborate with the Performance Director on campaign strategy • Communicate performance updates and recommendations to internal teams and clients • Share insights and best practices with your team • Suggest improvements and identify opportunities for campaign expansion • Stay open to learning new platforms (e.g., TikTok Ads)