West Bend Insurance Company

Role Description This is a field-based position covering the Southeastern Wisconsin area and working out of your home office in the Southeastern Wisconsin territory. The internal deadline to apply is 05/08/2026. External applications will be accepted on a rolling basis while the position remains open. - 3+ years of experience in safety, loss control or related field - Demonstrates independence by servicing large/complex accounts of various classes of business with little guidance and shows the ability to successfully address and reduce loss drivers - Demonstrates a willingness to coach and mentor co-workers, take on advanced projects, engage with internal and external peers to solve problems, attend professional development conferences and/or is involved with professional associations to expand their network - Previous experience working for/with a multi-line insurance carrier - Proficient with Microsoft Office, including Word, Excel and PowerPoint - Proven interpersonal, presentation, marketing, oral and written communication skills - Problem solving, critical thinking, active listening, negotiation and decision-making skills - Valid driver’s license required Qualifications - Bachelor’s degree in Loss Control, Risk Management, Safety, Insurance or related field - Designation in safety, health or insurance (CSP, ASP, ARM, CRM, CIC, CPCU, etc.) Requirements - The salary range for this position is $67,000 - $110,000 - The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, business needs, geographical location, and internal equity. Benefits - Medical & Prescription Insurance - Health Savings Account - Dental Insurance - Vision Insurance - Short and Long Term Disability - Flexible Spending Accounts - Life and Accidental Death & Disability - Accident and Critical Illness Insurance - Employee Assistance Program - 401(k) Plan with Company Match - Pet Insurance - Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates - Bonus eligible based on performance EEO West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.

Company Overview Recognized as a Milwaukee Journal Sentinel Top Workplace for 14 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We’re committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities. Job Summary Handle complex homeowners and commercial property claims with minimal supervision and guidance from the manager. Work Location This is a fully remote/work from home role where you will spend 50% of your time in the field, servicing the Eau Claire, WI area. On occasion you may be asked to travel to an office location for in-person engagement activities such as team meetings, training and corporate events. Responsibilities & Qualifications We are seeking a Senior Claims Specialist who can independently manage a variety of homeowners and commercial property claims with minimal supervision while delivering exceptional service and sound decision-making. In this role, you will investigate claims thoroughly, analyze coverage, liability, and damages, and develop well-supported coverage positions. You will negotiate settlements with insureds, claimants, and attorneys, while maintaining proactive file management and accurate reserving practices. You’ll also oversee litigated files, present claims to internal committees, and ensure adherence to audit and departmental guidelines. Success in this position requires strong analytical thinking, excellent negotiation and communication skills, and the ability to build relationships while navigating complex situations. A high level of comfort with claims technology and systems is essential, along with a commitment to delivering outstanding customer service. The ideal candidate brings prior experience handling property claims, along with a bachelor’s degree in Business, Insurance, or a related field. We would also consider someone from the property restoration industry. Industry designations such as Associate in Claims (AIC), Associate in General Insurance (AINS), or CPCU coursework are preferred and demonstrate a commitment to professional growth. This is an opportunity to step into a highly visible role where your expertise will directly influence outcomes, support team development, and contribute to organizational excellence. Candidates must currently have, and maintain, an acceptable driving record to be considered. #LI-BW1 Salary Statement The salary range for this position is $70,000-$90,000.     The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, business needs, geographical location, and internal equity.  Compensation decisions are made by West Bend and are dependent upon the facts and circumstances of each position and candidate.  Benefits West Bend offers a comprehensive benefit plan including but not limited to:   - Company vehicle - Medical & Prescription Insurance  - Health Savings Account  - Dental Insurance  - Vision Insurance  - Short and Long Term Disability  - Flexible Spending Accounts  - Life and Accidental Death & Disability   - Accident and Critical Illness Insurance  - Employee Assistance Program  - 401(k) Plan with Company Match  - Pet Insurance  - Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates - Bonus eligible based on performance  - West Bend will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act for Colorado employees, in accordance with its plans and policies. EEO West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Senior Data Scientist applies advanced analytics, predictive modeling, and data science techniques to solve complex Property & Casualty (P&C) insurance business problems. This role partners closely with business and technical stakeholders to develop insights that improve pricing accuracy, underwriting performance, claims efficiency, and overall risk management. Responsibilities - Design, develop, and maintain predictive models, algorithms, and analytical solutions supporting pricing, underwriting, claims, and other P&C insurance functions - Apply advanced analytics and machine learning techniques to identify trends, risks, and business opportunities - Translate business and strategic objectives into clear analytics, reporting, and data requirements - Analyze large, complex datasets (structured and unstructured) using SQL, Python, Spark, or similar tools - Document, present, and explain modeling methodologies and results for business partners and regulatory review - Identify, evaluate, and integrate internal and external data sources to meet business needs - Collaborate with cross-functional teams to deliver practical, production-ready analytical solutions - Promote analytics best practices and provide consultation on data-driven initiatives - Evaluate third-party data, models, and analytical tools in partnership with vendors Qualifications - 6+ years of advanced analytics, data science, or predictive modeling experience - 3+ years of Property & Casualty insurance experience (strongly preferred in commercial P&C pricing, rating, or risk-tiering models) - Strong knowledge of P&C insurance data, data sources, and business processes - Proficiency in Python, R, SAS, or similar statistical programming languages (experience with at least two preferred) - Experience working with large datasets using SQL, Spark, or cloud-based data platforms - Familiarity with MLOps and machine learning platforms such as Databricks, Snowflake, Dataiku, or similar - Strong written and verbal communication skills with the ability to explain complex analytics to business audiences - Self-motivated, analytical, and collaborative mindset Education & Credentials (Preferred) - Master’s degree or equivalent experience in Data Science, Statistics, Mathematics, Economics, Computer Science, Operations Research, or a related field - P&C insurance credentials such as ACAS, FCAS, CPCU, or CSPA Benefits - Medical & Prescription Insurance - Health Savings Account - Dental Insurance - Vision Insurance - Short and Long Term Disability - Flexible Spending Accounts - Life and Accidental Death & Disability - Accident and Critical Illness Insurance - Employee Assistance Program - 401(k) Plan with Company Match - Pet Insurance - Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. - Enhanced PTO may be available for experienced candidates - Bonus eligible based on performance

• Develop and execute strategic plans to maximize business opportunities through independent insurance agencies within the assigned territory. • Support, measure, and monitor internal and external sales efforts including short-term promotions, social media opportunities, rollovers, co-op, etc. • Create specific goals for each agency that support and stimulate corporate profit and growth objectives. • Analyze market trends, policy changes, competitor activities, and regulatory changes to identify growth prospects and best practices. • Conduct agency performance evaluations and monitors Partners in Excellence program. • Generate new business by prospecting and appointing new agencies and building successful partnerships with them. • Work closely with the sales team to meet or exceed sales targets within the territory. • Provide product and service information to agents, address inquiries and concerns. • Cultivate and maintain strong relationships with agents, underwriters, and other stakeholders in the territory. • Act as a primary point of contact for agents, ensuring excellent customer satisfaction and addressing agent needs. • Collaborate with underwriting teams. • Provide insights and feedback from the territory to support underwriting decisions. • Track critical agency issues to identify training needs or gaps in service. • Monitor and analyze territory performance. • Prepare regular reports on key metrics and market trends. • Provide feedback to Sales and UW leadership teams on opportunities for improvement and areas of success. • Conduct training sessions for agencies on new products, services, and industry updates.