TGG

I'm seeking an Account Manager for a well-established, relationship-driven agency with a collaborative, team-first culture. They pride themselves on delivering exceptional service to long-standing clients while maintaining a supportive, family-oriented work environment where everyone contributes and helps one another succeed. Position Overview We are seeking a Small Business Account Manager to support and manage a diverse book of commercial lines clients with premiums under $30K. This role is ideal for a detail-oriented insurance professional who thrives in a fast-paced environment and enjoys building long-term client relationships. You will take ownership of accounts once new business is bound, ensuring smooth servicing, accurate coverage, and ongoing client satisfaction. Key Responsibilities - Manage a book of small business commercial accounts across various industries (construction, LROs, restaurants, health services, etc.) - Process new and renewal policies, ensuring accuracy and appropriate coverage - Handle endorsements, audits, cancellations, reinstatements, and certificates/evidence of insurance - Respond to client inquiries including billing, coverage questions, and policy changes - Support account rounding by advising clients on additional coverage options - Collaborate with Sales Executives by providing documentation and account insights - Submit renewals to incumbent carriers and assist in maintaining retention Qualifications Required: - Active Property & Casualty (P&C) License (or willingness to obtain) - 3+ years of commercial lines account management experience preferred - Strong customer service and communication skills - Proficiency in Microsoft Office (Word, Excel, Outlook) Location Torrington, Connecticut Employment Type Full-Time Compensation $40K - 60K per year + Bonus Potential

• Own progression of enterprise healthcare opportunities from initial executive interest to signed agreement • Map and engage stakeholders across clinical, operational, financial, and IT teams • Translate clinical value into clear business cases and aligned use cases • Drive next steps across budget, procurement, legal, and compliance processes (BAAs, security reviews, etc.) • Maintain deal momentum and proactively unblock stalled processes • Partner closely with internal clinical, product, and leadership teams to ensure credibility and alignment

• Develop new business opportunities within the flexible packaging industry through proactive prospecting, networking, industry research, and cold calling. • Build and maintain relationships with food manufacturers, packaging buyers, processors, distributors, and other end users requiring custom packaging solutions. • Manage the full sales cycle from lead generation and prospecting through quoting, negotiation, and account development. • Leverage existing company resources, industry contacts, trade shows, conferences, and market intelligence to identify new business opportunities. • Work with customers to understand packaging requirements, printing specifications, film structures, laminations, and converting needs. • Consult with customers on custom packaging solutions including various bag formats, films, laminates, and specialty packaging applications. • Travel periodically throughout assigned territories to conduct customer visits, facility tours, relationship-building meetings, and business development activities. • Collaborate with internal manufacturing, operations, and leadership teams to develop solutions that meet customer requirements. • Maintain accurate pipeline activity, customer information, and sales forecasts utilizing CRM and business management systems. • Stay current on industry trends, competitive products, packaging innovations, and market opportunities. • Generate the majority of new business through hunting and relationship-building activities rather than relying on inbound leads. • Support long sales cycles by consistently nurturing prospects and developing long-term customer relationships.

• Oversee restoration projects from initial loss assessment through completion • Inspect losses and develop accurate scopes of work, timelines, and budgets for mitigation projects • Work directly with insurance adjusters and clients to align on scope, pricing, and expectations • Manage projects from start to finish, ensuring quality, profitability, and on-time delivery • Communicate scopes clearly to technicians and crew leaders; provide ongoing field support • Coordinate daily crew deployment and resource scheduling with the Project Coordinator • Prepare and submit change orders, supplements, and documentation as required • Monitor job costs, margins, and production efficiency; review profitability at project close • Oversee quality control and conduct final walkthroughs to ensure standards are met • Track equipment, materials, and job documentation accurately within internal systems • Assist with billing, collections, and weekly forecasting in collaboration with accounting • Lead, coach, and support mitigation staff while promoting accountability and safety • Enforce safety standards across all job sites and lead safety meetings as required • Participate in weekly operations and leadership meetings