Target Specialty Products

• Lead our business intelligence efforts and drive data-informed decision-making across the organization. • Act as the Single Point of Accountability for the organization’s reporting ecosystem. • Manage and optimize pricing analytics reporting and develop competitive analysis, customer segmentation, and price elasticity. • Design, build, and maintain automated Power BI or Tableau dashboards for Sales, Operations, and Finance teams. • Collaborate with the Supply Chain team to report on Inventory Velocity and analyze Days Sales Outstanding (DSO).

• Manage key customer accounts and develop new business opportunities • Coordinate sales activities with the sales manager • Communicate order information with customers • Partner with the Sales Manager to maintain quotes and bids and provide technical support to customers • Create new business opportunities through prospecting, networking, leads, referrals and consultative selling • Build and maintain relationships with companies to keep current sales and to grow sales • Build partnerships and collaborate effectively with external accounts to maximize growth opportunities and ensure the delivery of outstanding service solutions • Communicate company promotions, programs, and pricing within the assigned geography • Communicate back orders from start to finish within one day of receipt • Correspond with management for order inquiries, inventory levels, and back orders • Provide feedback from customers to identify areas of improvement • Work with key representatives to keep current on technical product updates and market programs, and provide technical support and product information to clients • Participate in sales/product training and company meetings • Represent the company at industry trade shows as requested

Role Description A successful Customer Service Representative is a motivated self-starter who can work independently with a strong focus on achieving company business goals. Success in this role involves planning, organizing, and promoting the company’s product line within assigned branch coverage areas to optimize profit and meet marketing, financial, and corporate growth objectives. Additionally, developing and enhancing client relationships within Target Specialty Products is essential to ensure ongoing success and satisfaction. Principal Duties and Responsibilities - Answer Customer Calls, provide appropriate assistance. - Assist RDCs with customer service related questions and returns. - Assist Customer Service Manager with special projects. - Input Orders through System. - Input Drop shipments through System. - Identify backorders and assist with immediate fulfilment. - RUP, input all required licence information for customers seeking restricted items. - Complete Sales Return orders within 48hrs. - Report product shortages as indicated in the system to the proper warehouses. - Provide all customers: - Order confirmations and tracking details - Backorder delivery status - Status of order - Status of purchases for material requirements if applicable for Backorder - AR status, copies of Invoices - Engage in continued education opportunities regarding product offerings. - Complete all required safety training. - Other duties, as assigned. Qualifications - 1-2 years of hands-on customer support experience. - Ability to communicate effectively at all levels within the organization. - Excellent listening and communication skills. - Analytical skills and attention to detail. - Strong knowledge of office applications including Google Suite. - Ability to multitask and remain calm while working under pressure in a fast-paced environment. - Self-manage daily tasks and workload. - High level of personal organizational skills. Requirements Required Leadership Traits and Characteristics - Act Commercially: Ability to gather and make sense of large amounts of information and apply it to make business and customer focused decisions. - Deliver Results: Ability to achieve organizational results through the use of key skills of being organized, focused, and resilient. - Display Leadership: Ability to inspire colleagues to achieve high levels of performance by creating a diverse team focused on competency, collaboration, and accountability. - Coach and Develop: Encouragement of long-term development of others to build capability through the purposeful practice of our methods and beliefs. - Manage Self: Managing behaviors to remain emotionally calm, organized, and optimistic in the face of an ever-changing environment. - Work with Others: Ability to create trusting relationships with colleagues, customers, and suppliers to meet or exceed common goals. Benefits - Professional and Personal Growth: - Multiple avenues to grow your career. - Training and development programs available. - Tuition Reimbursement benefits (for FT Colleagues). - Health and Wellness: - Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more. - Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1. - Savings and Retirement: - 401(k) retirement plan with company-matching contributions. - Work-Life Balance: - Vacation days & sick days. - Company-paid holidays & floating holidays. - A company mindset that prioritizes health, safety, and flexibility.

• Lead network-wide infrastructure initiatives that improve throughput, capacity, and operational performance across the distribution network • Execute infrastructure initiatives that increase productivity, reduce cost per unit (CPP), and enable scalable growth • Develop and manage multi-year capital strategies aligned to capacity requirements, growth forecasts, and operational performance targets • Own capital investment execution across the network, prioritizing projects based on ROI, throughput impact, and capacity constraints; ensure delivery on time and within budget • Design and optimize facility layouts, storage configurations, and material flow to improve efficiency, safety, and throughput • Analyze volume trends, capacity constraints, and operational demand to align labor, space, and infrastructure with network needs. • Partner with real estate and operations leadership on site selection, expansions, and infrastructure modifications to support growth and scalability • Align facility infrastructure with standardized SOPs, ensuring consistency in storage, flow, and equipment placement across sites • Establish and oversee programs that improve infrastructure reliability, reduce downtime, and support consistent operational performance • Lead national vendor programs and service strategies to support infrastructure performance, cost efficiency, and service quality • Identify and mitigate risks impacting operations while ensuring compliance with safety, environmental, and regulatory requirements • Manage asset lifecycle strategies and long-term infrastructure planning for facility systems and equipment across the network • Identify opportunities to improve energy efficiency and manage utility consumption and cost across facilities • Partner with operations, safety, engineering, and real estate teams to ensure infrastructure supports network performance and long-term growth

• Responsible for purchasing all of Target Specialty product needs (~$350M in 2025) • Establish and maintain a comprehensive forecasting process and system • Lead a team to effectively team up with the Warehouse Managers to ensure accurate forecasting • Develop and manage a process to identify and reduce slow and obsolete inventory • Team with Corporate Procurement on all key manufacturer supply, rebate, and program agreements • Develop and maintain close working relationships with key suppliers and manufacturers • Maintain a system of product ranking (ABCD) • Lead the team to actively manage the ranking to ensure optimal profitability • Develop, maintain, and lead SKU rationalization • Manage, track and forecast rebate programs with all distribution programs • Develop and lead the execution of a 5-year proprietary product roadmap for Pest and T&O • Maintain accurate costing of product portfolio • Develop and implement a vendor strategy for each product • Lead the development of a comprehensive training and sales support framework • Develop Product Marketing expertise within your team

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! - Sales Representatives will join a results-oriented environment where they will proceed through a comprehensive training program to learn and attract new clients. This role enjoys an atmosphere of autonomy, travel, recognition, and rewards for achievement. Responsibilities include but are not limited to: - Create new business opportunities through cold calling, prospecting, networking, leads, referrals and cross selling - Build partnerships and collaborate effectively with internal and external accounts to maximize growth opportunities and ensure the delivery of outstanding service solutions - Provide technical support and product information for client inquiries - Communicate company promotions, programs, and pricing within assigned geography - Assist Finance/Credit department as needed to ensure client account balances fall within company credit guidelines - Work with key vendor manufacturer representatives to keep current on technical product updates and market programs. - What do you need? - High school diploma or GED - Candidates must have a 2-year degree or 4 years’ experience in similar industries. - Must possess good organizational, communication and interpersonal skills. - Outgoing, Energetic and Persistent - Relationship/Consultative Selling - Trustworthy and able to work independently with minimal supervision - Professional Appearance & Demeanor: Business Casual Attire - Comfortable speaking with and presenting to individuals and small groups - Proficient Computer Skills: Internet, email, contact management software and smart phone operation - Excellent verbal and written communication - Must possess a valid driver’s license #RTX100 Why Choose Target Specialty Products? A career with Target Specialty Products can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives. Below you'll find information about some of what Target Specialty Products has to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria. Professional and Personal Growth - Multiple avenues to grow your career - Training and development programs available - Tuition Reimbursement benefits (for FT Colleagues) Health and Wellness - Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more - Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1 Savings and Retirement - 401(k) retirement plan with company-matching contributions Work-Life Balance - Vacation days & sick days - Company-paid holidays & floating holidays - A company mindset that prioritizes health, safety, and flexibility We are looking for individuals who want to make a difference where our customers live and work. Is that you? This company is a Drug Free workplace. Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities. California residents click here to review your privacy rights. By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.

• Systematically organize product labels and SDS documents for Federal, State, and County compliance • Track document revisions, ensuring the latest version is accessible • Maintain open communication with vendors and manufacturers for requests of documents, ensuring timely delivery • Communicate the need for updated vendor and/or manufacturer contact information (Procurement Manager or Buyer) • Distribution of label and SDS documents (Web Administrator, Sales, Service Center Manager, or customers) • Link documents into the NAV system • Create an electronic document system based on service location product inventory, including user access control and document workflows • Archive inactive documents as needed electronically • Monitor compliance with document control procedures and regulatory requirements • Provide administrative and day-to-day support

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Regulatory Document Control Coordinator is responsible for the organization's product label and SDS documents, systematically organizing them, ensuring accuracy and compliance with regulations, and performing various tasks, including providing administrative support to the regulatory department. - Administrate Document System - Track Document Revisions - Document Request Handling - Classify, Web Link, and File - Distribution of Labels and SDS documents Principal Duties and Responsibilities: - Systematically organize product labels and SDS documents for Federal, State, and County compliance - Track document revisions, ensuring the latest version is accessible - Maintain open communication with vendors and manufacturers for requests of documents, ensuring timely delivery - Communicate the need for updated vendor and/or manufacturer contact information (Procurement Manager or Buyer) - Distribution of label and SDS documents (Web Administrator, Sales, Service Center Manager, or customers) - Link documents into the NAV system - Create an electronic document system based on service location product inventory, including user access control and document workflows - Archive inactive documents as needed electronically - Monitor compliance with document control procedures and regulatory requirements - Provide administrative and day-to-day support Qualifications - 1-3 years of experience in administrative roles - Proficient in Microsoft Office Suite and Google Drive - Experience in document control - Strong written and verbal communication skills - Technical proficiency in using electronic document systems - Attention to detail to thoroughly review documents for accuracy and consistency - Analytical skills to identify issues and suggest improvements Requirements - High School diploma or GED required Benefits - Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! - Professional and Personal Growth - Multiple avenues to grow your career - Training and development programs available - Tuition Reimbursement benefits (for FT Colleagues) - Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more - Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1 - 401(k) retirement plan with company-matching contributions - Vacation days & sick days - Company-paid holidays & floating holidays - A company mindset that prioritizes health, safety, and flexibility

• Systematically organize product labels and SDS documents for Federal, State, and County compliance • Track document revisions, ensuring the latest version is accessible • Maintain open communication with vendors and manufacturers for requests of documents, ensuring timely delivery • Communicate the need for updated vendor and/or manufacturer contact information (Procurement Manager or Buyer) • Distribution of label and SDS documents (Web Administrator, Sales, Service Center Manager, or customers) • Link documents into the NAV system • Create an electronic document system based on service location product inventory, including user access control and document workflows • Archive inactive documents as needed electronically • Monitor compliance with document control procedures and regulatory requirements • Provide administrative and day-to-day support