Stericycle

• Build and maintain strong, trusted relationships with key customer contacts across assigned accounts • Conduct and support site audits alongside operations leadership to ensure compliance with regulated medical waste standards • Generate and analyze reports by extracting, organizing, and synthesizing data from multiple sources, delivering clear and actionable insights for customer presentations • Provide proactive and on-demand customer training on waste segregation, safety protocols, and compliance best practices • Identify opportunities for operational improvement, waste reduction, and cost efficiency across customer sites • Monitor customer satisfaction and proactively address concerns to improve retention and service quality • Partner with Operations to conduct quarterly business reviews and evaluate account performance • Identify and support revenue growth opportunities within existing accounts, including contract optimization and referrals • Maintain detailed documentation of site visits, customer interactions, and improvement recommendations • Support new account implementations to ensure smooth onboarding and service execution • Collaborate cross-functionally with Sales and Operations to align on customer needs and business objectives. • Perform additional duties as needed

• Serve as the primary operational point of contact for assigned hospital and healthcare system accounts • Build and maintain strong relationships with hospital leadership, including EVS, Facilities, Nursing, Safety, Infection Prevention, and other stakeholders • Ensure all contracted services are executed safely, efficiently, and in alignment with customer expectations and company standards • Oversee daily hospital waste operations including staffing coordination, scheduling, inventory management, and operational performance • Supervise and support hospital waste technicians, leads, coordinators, and onsite personnel while ensuring adequate staffing coverage • Monitor operational trends, waste volumes, service efficiencies, and container utilization to identify improvement opportunities • Respond to customer concerns, escalations, operational disruptions, and critical service issues in a timely and professional manner • Conduct operational, compliance, and safety audits while ensuring adherence to DOT, HIPAA, medical waste, hazardous waste, and other regulatory requirements • Partner cross-functionally with Operations, Compliance, Transportation, Hazardous Waste, and Customer Service teams to support service execution and continuous improvement initiatives • Support hospital installations, new program rollouts, renovations, and service expansion projects while minimizing disruption to operations • Other additional duties as required

• Build and maintain strong, trusted relationships with key customer contacts across assigned accounts • Conduct and support site audits alongside operations leadership to ensure compliance with regulated medical waste standards • Generate and analyze reports by extracting, organizing, and synthesizing data from multiple sources, delivering clear and actionable insights for customer presentations • Provide proactive and on-demand customer training on waste segregation, safety protocols, and compliance best practices • Identify opportunities for operational improvement, waste reduction, and cost efficiency across customer sites • Monitor customer satisfaction and proactively address concerns to improve retention and service quality • Partner with Operations to conduct quarterly business reviews and evaluate account performance • Identify and support revenue growth opportunities within existing accounts, including contract optimization and referrals • Maintain detailed documentation of site visits, customer interactions, and improvement recommendations • Support new account implementations to ensure smooth onboarding and service execution • Collaborate cross-functionally with Sales and Operations to align on customer needs and business objectives • Perform additional duties as needed

• Drive the full sales cycle from prospecting to closing, including qualification, proposal development, pricing, negotiation, and contract execution • Proactively identify and secure new business opportunities through territory planning, cold calling, and in-person meetings • Build and maintain relationships with key decision-makers including EH&S managers, compliance officers, and procurement leaders • Manage and grow existing accounts by identifying expansion opportunities and delivering high-quality service • Collaborate cross-functionally with Operations, Customer Service, and EHS teams to ensure seamless onboarding and customer satisfaction • Maintain accurate CRM records, track sales activities, and manage pipeline performance with a high level of accountability • Leverage market insights, industry trends, and competitive intelligence to strengthen sales strategy and positioning • Ensure all sales activities align with company policies, safety standards, and environmental regulations • Perform additional duties as needed

• Call Blocks to action pre-loaded leads throughout the week to demonstrate our capabilities in Regulated Medical Waste and Compliance Solutions. • Team member must demonstrate the ability to build and maintain a strong pipeline. • Strong prospecting and business development skills to achieve new business goals and sells Regulated Medical Waste, and Compliance Service Solutions (Including: OSHA and HIPAA). • Team Member must demonstrate a comprehensive knowledge of our products and services, as well as, the value proposition for customers. • Results oriented with a sense of urgency. • Builds and sustains strong, trusting relationships with new customers leveraging a dynamic experience with a subject matter expert and growing the business over the future with additional services to meet the customers’ needs. • Motivated by success. • Perform other duties and responsibilities, as assigned.

• Secures new business by selling Regulated Medical Waste, and Compliance service solutions • Responsible for growing revenue and profitability in assigned geographic area by selling Regulated Medical Waste and Compliance Services (OSHA/HIPAA) services • Call blocks to healthcare facilities to schedule on-site appointments throughout the week to demonstrate our capabilities in Compliance • Demonstrates ability to build and maintain a strong pipeline • Strong prospecting and business development skills to achieve new business and sells regulated medical waste, OSHA and HIPAA Compliance solutions by demonstrating comprehensive knowledge of our products and services, as well as, the value proposition for customers • Result oriented with a sense of urgency • Sells regulated medical waste, OSHA and HIPAA Compliance to previous Stericycle customers to win back lost business, by demonstrating our capabilities and selling to the customers’ needs of their business by demonstrating communication, negotiation and presentation skills • Builds and sustains strong, trusting relationships with new and previously existing customers leveraging the face to face experience with a local subject matter expert and growing that business over the future with additional services to meet the customers’ needs • Motivated by success • Follows up on targeted marketing campaigns to grow business in geography leveraging our services to meet customers’ needs • Participate in market development activities by identifying areas/market within territory that are under-developed, and implementing initiatives to increase market penetration and increase sales through new sales initiatives • Perform other duties and responsibilities, as assigned

• Make outbound sales calls to prospective customers to sell Stericycle’s services and/or products. • Acquire new customers and convert existing customers through prospecting in assigned territory, outbound marketing / lead campaigns and referrals. • Provide required service to existing customer base in your designated territory for any and all service requests via email, incoming call queue and web cases via Salesforce. • Target upgrade and cross-sell opportunities of additional Stericycle products/services. • Recontract existing customers who are nearing end of contract term and attempt to renew with additional services and favorable terms. • Effectively utilize consultative selling strategies to qualify clients and attain a minimum 100% of assigned revenue and quota goals. • Build a pipeline of potential future business by actively prospecting via marketing / lead campaigns, territory lists, the Internet and other sources identified. • Effectively meet or exceed assigned performance metrics and key expectations within assigned parameters including number of outbound calls/CRM activities, prospect development activities, quotes sent, close rates, and task management activities (i.e., sales cycle, pipeline and case management). • Track details and results for all leads, opportunities, issues and losses in CRM tool. • Collaborate within a team environment and work cross-functionally with other teams to contribute to our world-class sales culture. • Work in a fast-paced, competitive sales environment that recognizes and rewards top performers. • Assist/Support any other specific assigned projects and/or job-related duties as required or requested.

• Coordinate scheduling for hazardous waste pickups, transportation, and disposal with vendors and internal teams. • Maintain accurate records including manifests, waste profiles, permits, inspection logs, and training documentation. • Assist with regulatory compliance documentation (EPA, DOT, state, and local agencies). • Track waste streams, quantities, and disposal timelines; support data entry and reporting. • Prepare documentation for audits and inspections; respond to document requests. • Communicate with internal departments, vendors, and regulatory agencies. • Manage calendars, meetings, and training schedules related to hazardous waste operations. • Maintain electronic and physical filing systems in accordance with record retention requirements. • Provide general administrative support to operational leadership as needed.