State of Texas

Title: CPS Legal Support Specialist Location: CLEBURNE, TX The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals. What You Get Beyond Your Paycheck When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save. Here’s what you get as a full-time employee: - 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs - Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans - Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for) - Optional dental, vision, and life insurance—at rates much lower than most private plans - Flexible spending accounts for added tax savings on health and dependent care - Employee discounts on things like gym memberships, electronics, and entertainment You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster. You can see all the details here: ERS recruitment brochure Functional Title: CPS Legal Support Specialist Job Title: Program Specialist III Agency: Dept of Family & Protectve Svc Department: Region 3W CPS Dir Del -Other Posting Number: 17223 Posting Audience: Internal and External Occupational Category: Protective Services Salary Range: $4,020.33 - $6,335.66 Pay Frequency: Monthly Salary Group: TEXAS-B-19 Shift: Day Additional Shift: Telework: Eligible for Telework Travel: Up to 25% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Job Location City: CLEBURNE Job Location Address: 1406 SECURITY DR Other Locations: MOS Codes: 16GX,60C0,611X,612X,63G0,641X,712X,86M0,8U000,OS,OSS,PERS,YN,YNS Job Description The Child Protective Services (CPS) Legal Support Specialist performs complex (journey-level) consultative services and technical assistance work within the Texas Department of Family and Protective Services (DFPS). Work involves planning, developing, and implementing an agency program and providing consultative services and technical assistance to program staff, government agencies, community organizations, or the general public. May provide guidance to others. Works under general supervision, with moderate latitude for the use of initiative and independent judgment. Essential Job Functions Performs an array of technical, training, research, planning, policy, program assessment, and administrative activities related to program assignment. - Trains DFPS/Single Source Continuum Contractor (SSCC) staff by developing curriculum and training materials, conducts the training seminars, keeps staff informed of changes in the Texas Family Code, DFPS, and SSCC policy. - Facilitates and expedites conservatorship cases to permanency through the legal system within the parameters of the Texas Family Code, as well as DFPS and SSCC policy guidelines. - Facilitates compliance efforts through monitoring legal status in IMPACT, enters corrections, creates reports, gathers court orders to substantiate changes in legal status. - Completes administrative and technical activities such as drafting legal documents, producing Discovery, and monitoring the completion of statutorily required tasks through the utilization of available systems to ensure accuracy and compliance with the Texas Family Code and program practices. - Performs research activities to support Discovery through historical analysis and case mining for relevant information supporting the arguments of the case. Performs comprehensive reviews of literature, statutes, rules, and/or policies; and prepares administrative reports, studies, and specialized research projects. - Analyzes affidavits to ensure adequate evidence regarding child safety and the urgent need of protection by requesting legal interview that results in removal of the child from the home, court ordered participation in services, or the ability to investigate concerns of abuse or neglect. - Prepares, reviews, and interprets court orders and other court findings or directives. - Reviews and prepares requests for service of citation, subpoenas, inquires, Discovery (interrogatories, production, admissions, and disclosures), and other activities. - Prepares studies and specialized research projects as required to compliment Discovery efforts and improve best practice between agency program and legal divisions. - Conducts quality assurance analysis of accuracy of legal status of youth in IMPACT - Prepares reports for compliance purposes as it relates to the legal status of youth in care. Coordinates improving data accuracy and makes recommendations for process improvements. Collaborates in the planning, development, implementation, analysis, and documentation of an agency program. - Prepares cases for hearings or trials through coordination with the representing attorney to ensure all required actions and tasks are completed to present the Department’s case to the court. - Collaborates with DFPS/SSCC staff to ensure documentation of legal actions and tasks have been completed. - Analyzes court and DFPS/SSCC case files to ensure program staff are prepared for upcoming legal events. - Collaborates in the planning and implementation of processes impacting critical tasks to enhance outcomes and efficacy within DFPS/SSCC programs. Collaborates with program staff in determining trends and resolving technical problems. - Identifies trends or areas of improvement and assists with developing solutions to ensure compliance with statutory requirements and program practices. - Provides technical guidance within informational and data reporting systems utilized by program staff and the representing attorney. - Routinely meets with executive and management teams to discuss additional opportunities to support the program. - Collaborates with program staff and management to identify trends, solutions, and interventions to improve and monitor the completion of critical tasks and related data entry. Serves as a liaison to staff, government agencies, community organizations, or the general public to explain and provide technical assistance on program specifics and requirements. - Develops and maintains positive and constructive working relationships between DFPS and the Courts, representing attorneys, law enforcement agencies, SSCC partners, CASA, and other community partners with the intent to improve communications and form a collaborative relationship. - Liaises with community partners, the courts, DFPS/SSCC staff, Advocacy Center staff, attorneys, CASA staff, Law Enforcement, Constables, witnesses, and other service providers by providing technical assistance and communicating program specifics and requirements when making requests for information and documentation that supports the legal case intervention. - The position serves as the point of contact for program staff and community partners by providing technical assistance regarding DFPS/SSCC policies and program specific requirements as they relate to the legal processing of permanency status. Conducts surveys and/or reviews to determine compliance with certification requirements, laws, regulations, policies, and procedures. - Reviews documentation to ensure compliance with state statutes, DFPS/SSCC policies, procedures, regulations, and compliance efforts regarding legal interventions by DFPS/SSCC to promote safety, permanency, and positive outcomes within legal cases. - Analyzes and prepares TDFPS/SSCC case files and documentation to comply with the laws, regulations, and rules of the Discovery process. - Facilitates, monitors, and verifies the completion of statutorily required tasks that ensure legal cases move towards outcomes timely. Markets program(s) to community and professional groups to encourage and/or improve interest in the program(s). - Educates and promotes the transition of the legacy program and practices to Community Based Care and SSCC operations within the general public. - Communicates the DFPS mission to community partners interacting with or expressing interest in partnering with the agency. - Attends meetings involving the legal community to increase knowledge and understanding of the program’s role within child welfare cases. Monitors, reviews, and evaluates compliance with program policies and procedures, statutes, and rules for assigned program. - Monitors DFPS/SSCC recommendations to the court for consistency with the Texas Family Code and DFPS/SSCC policy and procedures. - Monitors the entry of Legal Action and Status within the IMPACT system to comply with policies and procedures, as assigned within the program. - Analyzes legislative bills to assist the program with plans to comply with potential statutory and policy changes. Studies and analyzes operations and problems, prepares reports of findings and recommendations, and prepares justifications for the implementation of procedural or policy changes. - Analyzes program procedures to assist with planning the implementation of DFPS policy changes and any compliance efforts. - Studies program trends and potential barriers of implementation, prepares findings, and develops recommendations of improved practices. - Serves as a subject matter expert and has knowledge of DFPS and SSCC operations to support program and SSCC staff in implementing changes that result in positive case outcomes. Collects, organizes, analyzes, and/or prepares materials in response to requests for program information and reports. - Collects and analyzes informational data in preparation to meet court requirements. - Requests, collects, organizes, and provides statutorily required information in response to Discovery. - Creates and develops reports or tracking systems of completed tasks on legal cases to provide to program management and the representing attorney. Reviews and evaluates information on service delivery system methods, outputs, and activities to identify gaps in resources and recommend improvements. - Maintains communication with program staff, SSCC partners, and the representing attorney of legal case status or issues that potentially impact service delivery. - Analyze client needs in conjunction with program staff to ensure appropriate resources are identified to achieve positive outcomes in a timely manner. - Identifies process inefficiencies and makes recommendations for improved performance through analysis of service delivery system methods, outputs and activities. - Seeks to identify available services that close resource gaps within the community and shares findings with program/SSCC staff. Assists in analyzing legislation to develop recommendations for policy in programmatic areas relating to the implementation, improvement, and/or expansion or reduction of program funding. - Analyzes legislative bills for fiscal impact on program operations and child welfare outcomes. - Prepares responses to legislative inquiries regarding statutory or policy changes and the potential effect on expansion or reduction of program funding. - Recommends solutions to operational problems and supports generalized outcomes for systems improvement. Assists in preparing and evaluating program budget requests. - Assists in monitoring expenditures related to legally required tasks or services and developing budget requests to meet the program need. - Assists in identifying and preparing reports of justification for identified areas of need that impact the current program budget. May recommend and coordinate activities to produce a more effective program. - Studies program trends and identifies innovative methods to enhance program outcomes. - Consults with caseworkers and supervisors regarding case practices that foster effective collaboration between divisions, programs, and with SSCC partners. - Provides and interprets legal information that enables DFPS/SSCC staff in making responsible casework decisions. May provide input on developing and/or revising policy and procedure manuals. - Provides technical assistance in interpreting procedures, best practice, and laws that inform policy creation or revision. - Reviews policy and seeks clarification regarding program practices to ensure consistent implementation and influence on decision making. - Participates on workgroups that develop and revise procedures impacted by policy and statute changes. May provide guidance to others. - Routinely offers guidance to program/SSCC staff and the representing attorney through participation in case staffings, court hearings, mediations, pre-trial meetings, trials, and other legal discussions. - Educates representing attorneys, judges, and the legal community regarding TDFPS/SSCC operational policy and procedures. - Facilitates training, develops job aids, and provides tools for specific areas that additional guidance is identified and needed. Performs related work as assigned. REGISTRATION, CERTIFICATION, OR LICENSURE N/A KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of local, state, and federal laws related to the program area; public administration and management techniques; statistical analysis processes; budget processes; research techniques; training and marketing techniques; and program management processes and techniques. Knowledge of: - Texas Rules of Civil Procedures and the Texas Family Code. - Child Protective Investigations, Child Protective Services, and SSCC partner’s policies, guidelines, and philosophy. - The rules and procedures of Discovery. - Basic legal documents regarding TDFPS/SSCC cases. Skill in identifying measures or indicators of program performance and the use of a computer and applicable software. Skills using/in: - Microsoft Office Software including Microsoft Excel and Microsoft Word. - Information Management Protecting Adults and Children of Texas (IMPACT). - Basic office equipment (fax machine, postage meter, copier, telephone system). - Handling large workload and meeting deadlines. - Establishing priorities and multitasking. - Creating and maintaining effective tracking systems for critical task completion and case information. - Utilizing leadership skills and administrative skills to provide support to agency staff, attorneys, and partners in the legal system. - Establishing a physical and digital organized work environment. - Working effectively with TDFPS/SSCC staff, the legal community, and the general public. Ability to gather, assemble, correlate, and analyze facts; to devise solutions to problems; to market programs; to prepare reports; to develop, evaluate, and interpret policies and procedures; to communicate effectively; and to provide guidance to others. Ability to: - Create and maintain effective and professional relationships with a number of partner agencies. - Communicate effectively both verbally and in writing. - Manage time and large workload effectively with minimum direct supervision. - Work effectively in highly energetic situations and environments. - Be flexible in responding to emergency situations on a daily basis. - Type and give attention to details. Initial Screening Criteria Currently employed as a CPI/CPS Specialist III or above in Texas Department of Family and Protective Services OR previously employed as a CPI/CPS Specialist III or above in Texas Department of Family and Protective Services OR Graduation with a bachelor’s degree from an accredited college or university, plus 18 consecutive months of full-time experience in Child Protective Services* in a public social services agency or non-profit. *Child Protective Services defined as professional social work where primary duties are providing social casework services to abused, neglected, or exploited children and their families; or in recruiting, studying, and certifying foster and adoptive homes. Preferred Criteria: Texas DFPS - Child Protective Services Substitute Care/Conservatorship experience of 12 or more months is preferred, but not required. ADDITIONAL INFORMATION Applicants will not be considered for an interview if an application and/or resume is submitted with insufficient details or information. All relevant work experience that shows the applicant meets the listed minimum qualifications is to be included. In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee service center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview. This Position is approved for hybrid teleworking through State Office. The position is allowed no more than two days per week telework. The candidate selected for the position will be required to attend all meetings, staffings, hearings, and other functions in person (as scheduled), which may reduce the days per week that can be telework. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. Applicants selected for hire must pass a background check and if applicable a driver’s record check. State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies. As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.

Title: Systems Analyst V Location: Austin United States Job Description: The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals. What You Get Beyond Your Paycheck When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don't match-often adding hundreds of dollars each month to what you take home or save. Here's what you get as a full-time employee: - 100% paid health insurance for you, and 50% paid for eligible family members-saving you hundreds every month in out-of-pocket medical costs - Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans - Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that's time off you're actually paid for) - Optional dental, vision, and life insurance-at rates much lower than most private plans - Flexible spending accounts for added tax savings on health and dependent care - Employee discounts on things like gym memberships, electronics, and entertainment You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster. You can see all the details here: ERS recruitment brochure Functional Title: DDS Systems Analyst V Job Title: Systems Analyst V Agency: Dept of Family & Protectve Svc Department: DATA & DECISION SUPPORT/DDS Posting Number: 16662 Closing Date: 11/18/2026 Posting Audience: Internal and External Occupational Category: Computer and Mathematical Salary Range: $5,797.66 - $9,508.25 Pay Frequency: Monthly Salary Group: TEXAS-B-25 Shift: Day Additional Shift: Telework: Eligible for Telework Travel: Up to 10% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Exempt Facility Location: Job Location City: AUSTIN Job Location Address: 4900 N LAMAR BLVD Other Locations: Austin; Abilene; Alamo; Alice; Alpine; Alvin; Amarillo; Anahuac; Andrews; Angleton; Anson; Aransas Pass; Archer City; Arlington; Athens; Atlanta; Bacliff; Ballinger; Bandera; Bastrop; Bay City; Baytown; Beaumont; Bedford; Beeville; Bellville; Big Spring; Boerne; Bonham; Borger; Bowie; Brady; Breckenridge; Brenham; Brownfield; Brownsville; Brownwood; Bryan; Burnet; Caldwell; Cameron; Canton; Canutillo; Carlsbad; Carrizo Springs; Carrollton; Carthage; Center; Centerville; Childress; Clarksville; Cleburne; Cleveland; Coldspring; Columbus; Conroe; Copperas Cove; Corpus Christi; Corsicana; Crockett; Crosby; Crystal City; Cuero; Cypress; Daingerfield; Dallas; Decatur; Del Rio; Denton; Dickinson; Dumas; Duncanville; Eagle Pass; Eastland; Edinburg; El Paso; Elgin; Elsa; Ennis; Fabens; Falfurrias; Floresville; Fort Stockton; Fort Worth; Fredericksburg; Gainesville; Galveston; Garland; Gatesville; Georgetown; Giddings; Gilmer; Goliad; Gonzales; Graham; Granbury; Grand Prairie; Grapevine; Greenville; Hallettsville; Hamilton; Harlingen; Haskell; Hearne; Hemphill; Hempstead; Henderson; Hereford; Hillsboro; Hondo; Houston; Humble; Huntsville; Hurst; Irving; Jacksonville; Jasper; Johnson City; Jourdanton; Karnes City; Katy; Kaufman; Kerrville; Killeen; Kingsville; Kingwood; Kirbyville; La Grange; Lake Jackson; Lake Worth; Lamesa; Lampasas; Lancaster; Laredo; Levelland; Lewisville; Liberty; Linden; Littlefield; Livingston; Llano; Lockhart; Longview; Lubbock; Lufkin; Lumberton; Madisonville; Marble Falls; Marfa; Marlin; Marshall; Mcallen; Mckinney; Mercedes; Meridian; Mesquite; Mexia; Midland; Mineola; Mineral Wells; Mission; Monahans; Mount Pleasant; Mount Vernon; Nacogdoches; Navasota; New Boston; New Braunfels; Odessa; Orange; Palestine; Pampa; Paris; Pasadena; Pearland; Pearsall; Pecos; Perryton; Pharr; Pittsburg; Plainview; Plano; Pollok; Port Arthur; Port Lavaca; Presidio; Quitman; Raymondville; Refugio; Richardson; Richmond; Rio Grande City; Robstown; Rockwall; Rosenberg; Round Rock; Rowlett; Rusk; San Angelo; San Antonio; San Benito; San Juan; San Marcos; San Saba; Schertz; Seguin; Seminole; Seymour; Sherman; Silsbee; Sinton; Snyder; Socorro; Sonora; South Houston; Stephenville; Sugar Land; Sulphur Springs; Sweetwater; Taylor; Temple; Terrell; Texarkana; Texas City; The Woodlands; Tomball; Trinity; Tyler; Uvalde; Van Horn; Vernon; Victoria; Waco; Washington; Watauga; Waxahachie; Weatherford; Webster; Weslaco; Wharton; Wichita Falls; Woodville; Zapata MOS Codes: 0171,8848,8858,181X,182X,1D7X1,255A,255S,25B,25D,25H,26B,62E,681X,682X,781X,CTI,CTM,CTR,CYB10,CYB11 ISM,IT,Z Prefix Brief Job Description: DDS Systems Analyst - This position is part of the Data and Decision Support (DDS) division within the Office of Data and Systems Improvement (ODSI). The position will report to the Ad Hoc unit manager. The ODSI mission is to ensure effective coordination, communication and consistency around data reporting and how it's used in understanding and improving performance and outcomes. DDS supports that mission by supplying data and reports that empower DFPS leadership and stakeholders to the best decisions backed by relevant, high-quality information. DDS is responsible for the production of agency data that encompasses the work of DFPS. This includes data about abuse and neglect investigations of children, adults and other vulnerable Texans, as well as data about children in conservatorship, prevention efforts, financial information, and other legislatively mandated reporting, Data is produced for both internal and external stakeholders, including other state agencies, open records requests, and media requests. DDS conducts quality assurance reviews of data to ensure consistency and the validity of data produced. DDS also creates and maintains online reports. We're looking for someone who wants to dedicate their SQL data mining/reporting skills, problem solving/critical thinking skills, and attention to detail to helping DFPS serve and protect vulnerable Texans. At DDS we take the data collected during the field work done by DFPS, and work to make that data available and digestible to a diverse audience. We create data reports for both internal and external stakeholders to help the agency make better data driven decisions. We need someone who thrives in a fast-paced environment with changing priorities, who is intellectually curious, and who wants to understand what the data means. This position needs someone who is meticulous, adheres to standards, has an eye for quality assurance, and is not afraid of pointing out mistakes or inconsistencies. Essential Job Functions (EJFs): The specific job functions include: - Creating complex original SQL coding extracted from multiple large agency and external databases, gathering requirements for data requests, and evaluating and/or modifying existing code to produce both internally and externally releasable reports for the agency. (40%) - Providing quality assurance reviews for the work products of other analysts. (40%) - Documenting, designing, validating, and implementing reports for multiple areas of specialization using selected DFPS methodology and reporting tools. (10%) - Promoting and demonstrating appropriate professional behavior and communication among coworkers and all work-related contacts. (5%) - Participating in data system design meetings for new agency initiatives to ensure the agency's ability to report applicable data. (3%) - Serving as a lead analyst on assigned projects of varying levels of complexity and acting as mentor/on-the-job trainer for new and junior analysts. (2%) Knowledge, Skills and Abilities (KSAs): Knowledge of: - relational databases - data processing practices and theory Skill in: - writing complex original code and revising existing code in SQL and/or PL/SQL - researching, troubleshooting, and solving data issues and complex problems - analysis, problem solving, data comprehension, reporting methodologies, math, and designing statistical reports and charts/graphs - using selected software including TOAD, Oracle SQL Developer, Databricks, and/or Bitbucket Ability to: - analyze, consolidate, and interpret complex data, procedures, and systems and write original or revise existing program code as required - perform detailed work accurately and timely - learn and apply new technology and skills - work under stressful conditions and manage multiple projects with tight deadlines - adapt and modify behavior in response to changes in situations or priorities - present information to a variety of audiences (verbally and in writing) and to communicate clearly, concisely, and effectively - work hours as needed to meet defined deadlines and support the agency's critical reporting requirements Registrations, Licensure Requirements or Certifications: N/A Initial Screening Criteria: DFPS programmatic experience is preferred. Systems Analyst IV - Experience writing original SQL code, and - Experience using TOAD/SQL*Developer or other software development tool, and - Experience with relational databases, and - Experience creating reports in Excel, and - Ability to understand and present complex data products to a wide audience Systems Analyst V - All of the above criteria, and - Experience in developing standards or ensuring data and report quality or CQI, or - Experience in leading meetings or workgroups, or - Experience in being a team lead, a mentor, or supervisor in a technical setting Additional Information: This position may be filled as a Systems Analyst IV, or V. Salary range is between $5,098.00 and $ 8,561.49 (monthly) depending on the level at which the position is filled and the department budget. The position is filled in accordance with agency policies. The person in this position will perform their job duties remotely (telework, work from home) within the state of Texas and will keep regular work hours in accordance with agency policy. The position may require in person attendance in Austin for certain meetings. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions. Applicants selected for hire must pass a background check and if applicable a driver's record check. State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies. As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Title: Family Support Services Contract Specialist IV Location: Austin United States Job Description: Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. Functional Title: Family Support Services Contract Specialist IV Job Title: Contract Specialist IV Agency: Health & Human Services Comm Department: FSS Cont, Fin & Admn Supp 89th Posting Number: 16874 Posting Audience: Internal and External Occupational Category: Community and Social Services Salary Range: $4,801.16 - $5,250.00 Pay Frequency: Monthly Salary Group: TEXAS-B-22 Shift: Day Additional Shift: Days (First) Telework: Eligible for Telework Travel: Up to 20% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Job Location City: AUSTIN Job Location Address: 701 W 51ST ST Other Locations: Austin MOS Codes: 3006,3044,8640,310X,36A,36B,51C,60C0,62S0,63G0,63S0,64PX,651X,6C0X1,751X,FIN10,F&S,LS,LSS,SEI16,SK Brief Job Description: Performs highly complex (senior-level) grant and contract management work managing Family Support Services (FSS) contracts. Work involves coordinating, developing, negotiating, monitoring, and evaluating a broad range of FSS service and administrative contracts, including ensuring fiscal accountability and taking any necessary contract action. Works under minimal supervision, with considerable latitude for the use of initiative and independent judgment regarding daily FSS contract management decisions. This position interacts routinely with other divisions and agency staff, service providers, and community groups, internal and external stakeholders. Essential Job Functions (EJFs): Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. - Manages and develops solicitations, including Invitations for Bids, Requests for Applications, and Requests for Proposals, by identifying provider resources, defining services, evaluating bidder information, and negotiating contract specifications. - Coordinates and facilitates procurement-related meetings such as kick-offs, pre-proposal meetings, post-award conferences, team briefings, evaluation scoring, and new grantee orientations using division-specific tools. - Executes contracts, renewals, and amendments by reviewing documents and securing necessary approvals from grantees and contractors. Recommends changes to solicitation and contract documents and provides input on grant or contract modifications for FSS programs. - Oversees and resolves procurement and contract compliance issues, monitors legal and regulatory requirements for FSS contracting, and manages complex grants and contracts by tracking billings, fiscal data, and eligibility determinations. - Administers billing and eligibility processes, projects expenditures to ensure the effective use offunds, and monitors ongoing contract performance to maximize appropriated and federal dollars forprevention services. LICENSURE, CERTIFICATION, OR REGISTRATION REQUIRED: CTCM (Certified Texas Contract Manager) and CTCD (Certified Texas Contract Developer) required withinone year of employment. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Knowledge of state procurement and contract management requirements, policies and procedures forcontract management, regulations, and best practices; of negotiating contracts; of businessadministration and accounting principles and practices. Knowledge of local, state, and federal laws and regulations relevant to FSS contracting. Knowledge of managing and monitoring contracts and budgets in a social service environment. Skill in attention to details, effective verbal, and written communication. Skill in use of a computer and applicable software. Ability to evaluate contracts and recommend future status; to interpret policies, procedures, andregulation; to evaluate fiscal data for reasonableness, allowability, necessity, and conformity withcontract requirements. Ability to analyze complex information effectively and quickly and to summarize results in a writtenreport to ensure conformity with contract requirements and regulations. Ability to organize, prioritize and complete multiple tasks to meet Agency and Division policies,procedures, relevant regulations, and deadlines. Ability to research policy and procedure and apply it to contract management work activities and duties. INITIAL SCREENING CRITERIA: Graduation from an accredited four-year college or university. Acceptable Substitutions: Graduation from high school or equivalent with three years full-time job dutiesin bookkeeping, contract, or grant management, of a financial field. ADDITIONAL INFORMATION Multiple contract managers to be hired from this posting that will focus on managing grants and contracts including billings, fiscal data, reporting, contracts management, contracts monitoring and compliance. This position offers a hybrid schedule of remote (telework) and in-office work and will have theopportunity to telework as HHSC telework policy allows. The selected candidate for this position will berequired to work in and attend in-person meetings in an Austin office when not teleworking and to fulfillessential job functions. Any costs associated with working in or attending in-person meetings or requiredwork events in Austin or within a 50-mile radius of Austin will not be qualified travel expensesreimbursed by the State. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Active Duty, Military, Reservists, Guardsmen, and Veterans: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. ADA Accommodations: In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview. Pre-Employment Checks and Work Eligibility: Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form Telework Disclaimer: This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.

Title: Clinical Program Specialist Location: Austin United States Job Description: DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas. If you are looking to make an impact and tackle new challenges, we encourage you to consider a career with us. Employee Benefits: DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways, visit the DSHS Careers Page. Review our Top 10 Tips for Success when Applying to State of Texas Jobs. Functional Title: Clinical Program Specialist Job Title: Program Specialist V Agency: Dept of State Health Services Department: Injury Prevention Posting Number: 16421 Closing Date: 05/12/2026 Posting Audience: Internal and External Occupational Category: Healthcare Support Salary Range: $4,523.16 - $5,888.50 Pay Frequency: Monthly Salary Group: TEXAS-B-21 Shift: Day Additional Shift: Telework: Not Eligible for Telework Travel: Up to 30% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Job Location City: AUSTIN Job Location Address: 1100 W 49TH ST (RDM) Other Locations: MOS Codes: 16GX,60C0,611X,612X,63G0,641X,712X,86M0,8U000,OS,OSS,PERS,YN,YNS Job Description: The Program Specialist (PS V) Coordinator works under the direction of the Injury Prevention Unit / Texas Overdose Data to Action (TODA) manager. This position performs advanced (senior level) consultative services, technical assistance, analysis activities, and oversight of multiple operational aspects of the Centers for Disease Control and Prevention (CDC) Overdose Data to Action in States grant. This work includes knowledge of rules and rule making processes, regulations, planning, and development. The PS V supports coordination and implementation of TODA initiatives including oversight of risk reduction, fatality prevention, clinical education facilitation, clinical-settings based programming, strategic program plan development, and ongoing TODA initiatives. The PS V performs a variety of technical, training, research, planning, policy, program assessment, and administrative activities related to TODA. This position includes building and maintaining relationships with internal and external stakeholders, with an emphasis on state public health programs, hospital and other direct health care partners, academic partners, and local health departments across Texas. This position markets TODA program to community and professional groups to encourage and/or improve interest in the program. The PS V serves as a liaison to staff, government agencies, community organizations, or the general public to assist in explaining program specifics and requirements. This position may represent TODA on agency-wide committees. The PS V will coordinate with the Injury Prevention Unit and the Community Health Improvement Division on TODA activities and progress. The PS V provides support to and collaborates in the planning, development, implementation, analysis, and documentation of an agency program. This position will prepare reports, presentations, briefings, and other documents for the Unit, Section, Medical Director, and/or the Community Health Improvement Deputy Commissioner. The PS V will serve as a team coordinator on TODA projects and/or initiatives as well as on other quality improvement initiatives to improve program operations. The PS V will support data collection and program evaluation to support the TODA program in meeting federal grant requirements and internal goals. This position monitors and reviews compliance with requirements, laws, regulations, policies, and procedures for assigned program. This position works under minimal supervision with extensive latitude for the use of initiative and independent judgment. This position performs related work as assigned. To perform these job duties, this position may require working extra hours needed to meet defined deadlines and support the agency's mission critical reporting requirements. Essential Job Functions: Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. (30%) Represents and acts on behalf of the TODA manager to provide guidance on policy, planning, and administrative operations of the grant. Facilitates and coordinates the flow of program / administrative assignments and composes responses. Works closely with TODA and Unit staff to coordinate assignments both internally and with external partners. Maintains continuous communication and coordination with TODA, contracted partners, and HHSC staff. Consults with public and private agencies involved in the programs to resolve problems, identify training needs, and discuss program effectiveness. Drafts short-term, mid-term, and long-term goals and objectives, policies, procedures, and standards for TODA. Works closely with the TODA manager to meet grant responsibilities and submit reports in a timely, accurate manner. Makes data and information available to decision makers to assist them with policy decisions and resource allocations. Analyzes the application of and variations within programs to develop action plans for improving or initiating new programs. (25%) Facilitates alignment and coordination of TODA activities toward strategic goals and objectives, develops priorities for achieving goals, and participates in evaluation activities. Develops program policies, procedures, standards, and manuals in accordance with program objectives and goals. Facilitates appropriate TODA involvement with inter- and intra-agency activities related to grant priorities. Analyzes legislation to develop recommendations for policy in programmatic issues relating to the implementation, improvement, and/or expansion or reduction of program funding. Identifies opportunities for the program to further strategic goals. Analyzes performance data to help ensure compliance with program policies and procedures, statutes, and rules; and recommend corrective action(s) as needed. Presents TODA programming, successes, and opportunities to partner at conferences and other public meetings. (20%) Coordinates TODA activities related to tracking and activities. Communicates with program staff, unit staff, stakeholders, advocates, and others on TODA activities. Participates in activities related to program issues, possible rulemaking with key legislation, interim studies or project work teams, and activities designed to improve the TODA deliverables. (20%) Conducts research and analysis of unintentional and undetermined drug poisoning related topics; examines proposed regulations or policies that impact or potentially impact TODA or the agency. Consults with public stakeholders, interest groups (both state and national level), and HHS enterprise staff as directed by the TODA manager. Supports program and staff needs based on emerging national and state level activities. Guides staff to initiate, sponsor, manage, or participate in projects to maximize the success of TODA and participates in planning and convening meetings or conferences. Prepares reports, presentations, briefings, and other documents for the Unit, Section, Medical Director, and/or the Division Deputy Commissioner. (5%) Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. To perform these job duties, this position may require working extra hours needed to meet defined deadlines and support the agency's mission critical reporting requirements. Knowledge, Skills, and Abilities: - List the knowledge, skills, and abilities critical to performance in this position: - Knowledge of local, state, and federal laws related to the program area; public administration techniques; training and marketing techniques; and program management processes and techniques. - Knowledge of management techniques; statistical analysis processes; budget processes; and research techniques. - Knowledge of the principles and practices of public health administration and management. - Knowledge of governmental budgeting processes and procedures. - Knowledge of the service needs of persons who experience drug poisoning. - Knowledge of the array of planning and evaluation methods used in state government. - Knowledge of grants, report writing, research, and budgeting processes. - Knowledge of concepts and applications for continuous quality improvement. - Knowledge of the major functions of public health, health care reform initiatives, and health care policy development. - Knowledge of clinical operations and evidence-based, data driven clinical best practices for substance use prevention and treatment. - Knowledge of state and federal programs, laws, policies, rules, and procedures impacting the implementation of substance use and behavioral health treatment and resources. - Skill in identifying measures or indicators of program performance and in the use of a computer and applicable software - Skill in conducting planning activities including developing goals and objectives for strategic planning and evaluation. - Skill in organizing and presenting complex information to a variety of diverse stakeholders. - Skill in managing and prioritizing multiple and competing work activities. - Skill in quality improvement implementation for program evaluation. - Skill in meeting facilitation. - Skill in using a public health prevention framework and ensuring it is incorporated and evaluated in program activities and initiatives. - Skill in developing and evaluating administrative policies, procedures, and protocols. - Skill in facilitating training sessions and programming in clinical settings. - Ability to gather, assemble, correlate, and analyze facts; to devise solutions to problems; to market programs; to prepare reports; to develop, evaluate, and interpret policies and procedures; and to communicate effectively. - Ability to provide guidance to others. - Ability to serve as a lead worker providing direction to others. - Ability to establish and maintain effective working relationships. - Ability to speak and write effectively, clearly, and concisely on a variety of complex subjects related to the program. - Ability to plan, organize and complete multiple activities in a timely fashion. - Ability to handle a wide range of tasks in an effective manner along with planning, organizing, and completing multiple tasks and activities in a timely fashion. - Ability to interpret guidelines, policies, procedures, and regulations on a state and/or national level. Certifications: NA Initial Screening Criteria: - Graduation from an accredited four-year college or university in public health, health education, or a relevant field. Master's degree preferred. - Experience working in public health, drug poisoning prevention, health care administration, injury prevention, or health care policy. - Experience in contract or grant support, management, or monitoring. Experience in project reporting, presentation, or developing educational or training materials. - Experience in public speaking. Additional Information: "IMPORTANT, PLEASE READ THE FOLLOWING INFORMATION PRIOR TO SUBMITTING AN APPLICATION FOR THIS POSITION: Information on the application and resume must clearly state how the applicant meets initial selection criteria in the Summary of Experience section in order to be interviewed. Applicants must provide information relevant to the required experience for this position. Answer all questions and completely summarize your experience including technical and managerial responsibilities and any special training, skills and qualifications for each position you have held in the employment history section of application. All fields on the application must be filled-in completely. This includes, but is not limited to, previous salary, previous supervisor, and reason for leaving previous position. Applicants selected for an interview will be required to complete an in-basket exercise. Agency salary policy, budget and candidate's qualifications will dictate final salary offer. This position is not eligible for full-time telework within the state of Texas. This position is required to be in office at the Austin campus on a hybrid schedule. Active Duty, Military, Reservists, Guardsmen, and Veterans: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified for this position. For more information see the Texas State Auditor's Military Crosswalk at https://hr.sao.texas.gov/CompensationSystem/Job Descriptions/. ADA Accommodations: In compliance with the Americans with Disabilities Act (ADA), DSHS will provide reasonable accommodation during the hiring process for individuals with a qualifying disability. If reasonable accommodation is needed to participate in the interview process, please notify the person who contacts you to schedule the interview. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747 or via email at HHSServiceCenter.Applications@ngahrhosting.com. Salary Information, Pre-employment Checks, and Work Eligibility: - The salary offered will follow DSHS starting salary guidelines. Any employment offer is contingent upon available budgeted funds. - Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. - DSHS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 form

Title: FSS Contract Specialist IV Location: Austin United States Job Description: Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. Functional Title: FSS Contract Specialist IV Job Title: Contract Specialist IV Agency: Health & Human Services Comm Department: FSS Cont, Fin & Admn Supp GRL Posting Number: 10680 Posting Audience: Internal and External Occupational Category: Community and Social Services Salary Group: TEXAS-B-22 Salary Range: $4,801.16 - $5,250.00 Pay Frequency: Monthly Shift: Day Additional Shift: Days (First) Telework: Eligible for Telework Travel: Up to 20% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Job Location City: AUSTIN Job Location Address: 701 W 51ST ST Other Locations: Austin MOS Codes: 3006,3044,8640,310X,36A,36B,51C,60C0,62S0,63G0,63S0,64PX,651X,6C0X1,751X,FIN10,F&S,LS,LSS,SEI16,SK Performs highly complex (senior-level) grant and contract management work managing Family Support Services (FSS) contracts. Work involves coordinating, developing, negotiating, monitoring, and evaluating a broad range of FSS service and administrative contracts, including ensuring fiscal accountability and taking any necessary contract action. Works under minimal supervision, with considerable latitude for the use of initiative and independent judgment regarding daily FSS contract management decisions. This position interacts routinely with other divisions and agency staff, service providers, and community groups, internal and external stakeholders. Essential Job Functions (EJFs): Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. - Manages and develops solicitations, including Invitations for Bids, Requests for Applications, and Requests for Proposals, by identifying provider resources, defining services, evaluating bidder information, and negotiating contract specifications. - Coordinates and facilitates procurement-related meetings such as kick-offs, pre-proposal meetings, post-award conferences, team briefings, evaluation scoring, and new grantee orientations using division-specific tools. - Executes contracts, renewals, and amendments by reviewing documents and securing necessary approvals from grantees and contractors. Recommends changes to solicitation and contract documents and provides input on grant or contract modifications for FSS programs. - Oversees and resolves procurement and contract compliance issues, monitors legal and regulatory requirements for FSS contracting, and manages complex grants and contracts by tracking billings, fiscal data, and eligibility determinations. - Administers billing and eligibility processes, projects expenditures to ensure the effective use of funds, and monitors ongoing contract performance to maximize appropriated and federal dollars for prevention services. LICENSURE, CERTIFICATION, OR REGISTRATION REQUIRED: CTCM (Certified Texas Contract Manager) and CTCD (Certified Texas Contract Developer) required within one year of employment. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Knowledge of state procurement and contract management requirements, policies and procedures for contract management, regulations, and best practices; of negotiating contracts; of business administration and accounting principles and practices. Knowledge of local, state, and federal laws and regulations relevant to FSS contracting. Knowledge of managing and monitoring contracts and budgets in a social service environment. Skill in attention to details, effective verbal, and written communication. Skill in use of a computer and applicable software. Ability to evaluate contracts and recommend future status; to interpret policies, procedures, and regulation; to evaluate fiscal data for reasonableness, allowability, necessity, and conformity with contract requirements. Ability to analyze complex information effectively and quickly and to summarize results in a written report to ensure conformity with contract requirements and regulations. Ability to organize, prioritize and complete multiple tasks to meet Agency and Division policies, procedures, relevant regulations, and deadlines. Ability to research policy and procedure and apply it to contract management work activities and duties. INITIAL SCREENING CRITERIA: Graduation from an accredited four-year college or university in accounting, finance, contracts, business, or a related field. Acceptable Substitutions: Graduation from high school and equivalent of three years full-time job duties in bookkeeping, contracts management, grant management, or financial field. ADDITIONAL INFORMATION This posting is hiring multiple Contract Specialist IV positions. Position # 00117796 is focused on development, initiation, and execution of grants. Work involves Invitation for Bids (IFB's), RFA's, and RFP's, in addition to procurement coordination and execution of contracts and grant agreements. Multiple contract managers to be hired that will focus on managing grants and contracts including billings, fiscal data, reporting, contracts managment, and compliance. This position offers a hybrid schedule of remote (telework) and in-office work and will have the opportunity to telework as HHSC telework policy allows. The selected candidate for this position will be required to work in and attend in-person meetings in an Austin office when not teleworking and to fulfill essential job functions. Any costs associated with working in or attending in-person meetings or required work events in Austin or within a 50-mile radius of Austin will not be qualified travel expenses reimbursed by the State. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Active Duty, Military, Reservists, Guardsmen, and Veterans: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. ADA Accommodations: In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview. Pre-Employment Checks and Work Eligibility: Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form Telework Disclaimer: This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.

Provide exemplary customer service by processing unemployment claims and resolving inquiries. Ensure accurate information delivery while maintaining a positive experience for customers, documenting interactions and addressing eligibility determinations...

Conduct thorough investigations of unregulated child care facilities, assess exemption requests, and engage communities to promote regulated care. Take enforcement actions where necessary, ensuring compliance with child care regulations and safety...

Title: Family Support Services Policy Specialist Location: AUSTIN, TX Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. Functional Title: Family Support Services Policy Specialist Job Title: Program Specialist VI Agency: Health & Human Services Comm Department: FSS Cont, Fin & Admn Supp 89th Posting Number: 15187 Posting Audience: Internal and External Occupational Category: Community and Social Services Salary Range: $5,098.66 - $8,304.83 Pay Frequency: Monthly Salary Group: TEXAS-B-23 Shift: Day Additional Shift: Days (First) Telework: Eligible for Telework Travel: Up to 20% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Exempt Facility Location: Job Location City: AUSTIN Job Location Address: 701 W 51ST ST Other Locations: Austin MOS Codes: 16GX,60C0,611X,612X,63G0,641X,712X,86M0,8U000,OS,OSS,PERS,YN,YNS Brief Job Description: Performs highly advanced consultative services, technical assistance, and program management work for Family Support Services (FSS), reporting to the Director of Policy and Prevention Strategies. Responsible for the successful management and execution of a wide range of complex, sensitive, and high‑profile initiatives. Leads special projects; conducts research; and provides expert program, policy, and legislative analysis. Coordinates legislative and executive activities including analysis, response development, implementation management, and tracking. Serves as a liaison to cross‑departmental and interagency teams on a variety of assignments. Develops executive communications, ad hoc reports, presentations, and regular updates on major initiatives, projects, and grants. Oversees coordination and collaboration on complex reports and materials requiring executive‑level review. May represent the Associate Commissioner or division leadership on agency‑wide and HHS enterprise initiatives. Works under minimal supervision with extensive latitude for independent judgment and initiative. May plan, assign, and/or lead the work of others and serve in a lead capacity. Represents division leadership on internal and external workgroups and agency or interagency initiatives as assigned. Essential Job Functions (EJFs): Plans, coordinates, and oversees complex program initiatives, special projects, grants, and pilots across FSS. Provides high‑level consultation and technical assistance to program units, agency partners, and stakeholders. Develops project plans, timelines, deliverables, and performance measures; monitors progress; and identifies efficiencies and improvements aligned with agency goals. Leads internal legislative coordination for FSS, including bill analysis; fiscal impact reviews; and implementation planning, tracking, and reporting. Develops and reviews legislative and executive correspondence, reports, and responses. Serves as a primary point of contact for policy stakeholders, advocacy groups, and partner agencies on assigned legislative and policy matters. Leads and facilitates internal and external workgroups, stakeholder engagement activities, and statewide initiatives. Represents FSS in meetings with state agencies, providers, associations, and community partners. Builds and maintains effective partnerships to advance prevention strategies and program objectives. Oversees and conducts advanced research, policy analysis, and program evaluations. Reviews statutes, rules, policies, and procedures to ensure compliance and support implementation. Coordinates data collection and analysis across multiple sources to support decision‑making, reporting, and continuous program improvement. Develops and delivers executive briefings, legislative reports, presentations, white papers, and strategic planning documents. Prepares clear, concise summaries and recommendations related to program performance, funding, policy changes, and legislative activity. Knowledge, Skills and Abilities (KSAs): Knowledge of state legislative processes, public administration, and program management principles. Skill in policy analysis, project management, and stakeholder coordination. Ability to analyze complex information, develop recommendations, prepare executive‑level communications, and lead cross‑functional efforts. Ability to work independently, exercise sound judgment, and provide guidance to others. Registrations, Licensure Requirements or Certifications: N/A Initial Screening Criteria: Graduation from an accredited four‑year college or university is preferred. Each year of directly related experience may substitute for one year of education, up to four (4) years total. Experience in program management, policy analysis, legislative coordination, or a related field is preferred. Additional Information: The selected candidate for this position will be required to work in our Austin office. This position offers a hybrid schedule of remote (telework) and in-office work and staff may have the opportunity to telework as HHSC telework policy allows. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Active Duty, Military, Reservists, Guardsmen, and Veterans: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. Pre-Employment Checks and Work Eligibility: Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form Telework Disclaimer: This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.

• Represent the Executive Director at contested case hearings, agency agenda meetings, alternative dispute resolution proceedings and/or other agency proceedings; • Negotiate agreements and orders; • Assist OCE and occasionally the Office of the Attorney General in preparing cases for contested hearings or court trials; • Advise agency staff on legal matters usually related to investigations and enforcement, and on related agency projects; • Conduct legal research and prepare legal opinions and briefs for longer term projects or matters involving novel legal issues.

Title: Field Investigator Location: Fort Worth TX United States Job Description: Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more Occupational Category: Business and Financial Operations Salary Range: $4,263.16 - $5,521.16 Pay Frequency: Monthly Salary Group: TEXAS-B-20 Shift: Day Additional Shift: Days (First) Telework: Eligible for Telework Travel: Up to 70% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Job Location City: FORT WORTH Job Location Address: 1501 CIRCLE DR Other Locations: Fort Worth; Grand Prairie The Office of Inspector General (OIG) Benefits Program Integrity (BPI) Field Investigator IV reports to the BPI unit manager. BPI Field Investigators conduct highly complex administrative and criminal investigations involving recipients of HHS programmatic services, such as Medicaid; the Children's Health Insurance Program (CHIP); the Supplemental Nutrition Assistance Program (SNAP); Temporary Assistance for Needy Families (TANF); and the Women, Infants, and Children's (WIC) program. The BPI Field Investigator V is responsible for investigating referrals of fraud, waste, and abuse by HHS clients, conducting thorough research and evidence gathering activities, and determining whether the information collected represents a violation of program laws, rules, or regulations according to applicable evidentiary standards. The Field Investigator IV coordinates and conducts investigations according to laws, regulations, agency policies, and professional standards. The position reviews and analyzes records and reports from multiple agency, state, and federal databases; collaborates with both internal and external stakeholders to obtain verification and evidence; understands and applies relevant eligibility requirements; and calculates and establishes overpayment claims. The position obtains business records affidavits, submits subpoenas, and coordinates with law enforcement or other state and federal entities. Field Investigators are responsible for conducting investigative activities to collect evidence that satisfies either the "clear and convincing" standard for administrative fraud proceedings or the "beyond a reasonable doubt" standard for criminal fraud proceedings. This may include obtaining subject and witness statements, conducting interrogative interviews, identifying and locating involved parties, and possibly conducting surveillance. Field Investigators present evidence and testify at both HHS administrative hearings and criminal proceedings. The position prepares and presents training; reviews and/or develops investigative techniques; assists with development of policies and procedures for conducting investigations; recommends improvements, changes, or modifications to BPI processes to increase efficiency and effectiveness of division activities and promote program integrity; and performs other related duties as assigned. May assist the Electronic Benefits Trafficking (EBT) division in conducting covert benefits trafficking investigations. Works under limited supervision with considerable latitude for the use of initiative and independent judgment. Essential Job Functions 35% Research, collects evidence, reviews records, and examines potential criminally prosecutable allegations through multiple agency, state, and federal systems to determine program compliance and identify fraud. Interacts and exchanges information with various internal and external stakeholders; coordinates with law enforcement organizations and other state and federal agencies; conducts subject, witness, and collateral interviews regarding suspected violators to meet stringent evidentiary standards; completes other evidence-gathering techniques as necessary to substantiate fraud; and coordinates complex investigations. 30% Coordinates, evaluates, summarizes, and documents investigative findings. Prepares records, correspondence, and complex investigative reports. Examines, investigates, and analyzes the client's activities to ensure compliance with statutory standards and regulations. Reviews and researches the legal aspects of investigations and recommends action as appropriate. Provides information for subpoena drafting and serving. Prepares cases for presentation at hearing or in court. Testifies and presents evidence in formal hearings and court proceedings. 20% Calculates overpayments across multiple programs with differing and intricate requirements that vary depending upon the services and circumstances of a particular case. Establishes intentional program violation overpayment claims. Tracks adjudication and disposition actions, initiates restitution collection, and coordinates disqualifications, as applicable. 10% Maintains clear and thorough investigative documentation and implements well-organized electronic filing and documentation systems. Employs organizational techniques to manage a high volume of investigations at various stages simultaneously, including planning travel and coordinating field activities. Responds to inquiries, callbacks, and correspondence from principles and collaterals involved in an investigation, providing accurate and clear information and employing investigative interviewing techniques to obtain information relevant to the investigation. 5% Coordinates with BPI leadership to recommend and implement process improvements that increase efficiency and effectiveness of investigative activities and documentation. Adheres to confidentiality requirements and records retention schedules. May review samples of completed investigations to ensure the use of consistent and correct application of policy and promote quality. May monitor and report on investigative trends and statistics. May prepare and deliver training, assist with policy and procedure or job aid development and review, and provide input into and assist in testing automated system enhancements or fixes. Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. Knowledge, Skills, and Abilities - Knowledge of office management and HHS administrative procedures. - Knowledge of investigative principles, techniques, and procedures. - Knowledge of administrative hearing and court procedures, practices, and rules of evidence. - Knowledge of state and federal laws, regulations, and policies related to health and human services. - Knowledge of HHS social services programs and eligibility requirements. - Skill in communicating effectively both orally and in writing. - Skill in conducting investigative interviews and interrogations, both remotely and in person. - Skill in conducting legal research and analysis. - Skill in the use of computer/laptop equipment and applicable software applications. - Skill in performing sophisticated budget calculations and using mathematical formulas. - Skill in handling multiple competing priorities and meeting deadlines. - Skill in using Excel and other Office Suite software applications to analyze data and produce complex reports. - Ability to establish and maintain effective working relationships with others. - Ability to organize research and gather evidence. - Ability to interpret and apply laws and regulations. - Ability to plan, organize, and conduct multiple complex investigations simultaneously. - Ability to apply agency policies and guidelines and determine employee or recipient compliance. - Ability to compile, evaluate findings, and present information relevant to investigations. - Ability to use facts to prepare high-quality investigative reports for administrative hearings and criminal prosecution with strong attention to detail that clearly demonstrate how the evidence gathered proves that fraud occurred. - Ability to provide factual and convincing testimony in hearings or court proceedings. - Ability to develop training materials and instruct and train others. Registration or Licensure Requirements Current, Valid Driver's License Required Initial Selection Criteria Graduation from an accredited high school or GED. Graduation from an accredited four-year college or university with major coursework in business, public administration, criminal justice, or a field related to the assignment OR three years' experience conducting administrative or criminal investigations OR three years experience in conducting research and applying SNAP, TANF, and Medicaid policies, procedures, and regulations. Additional Information This position requires 70% travel. The OIG is responsible for preventing, detecting, auditing, inspecting, reviewing and investigating fraud, waste and abuse in the provision of HHS in Medicaid and other HHS programs. Potential employees of OIG are subject to criminal background checks in accordance with the HHS Human Resources policy. Selected applicants must complete a national fingerprint-based criminal background check through the Texas Department of Public Safety (TDPS) and Federal Bureau of Investigations (FBI) to determine if they have criminal history record information that constitutes a bar to employment. This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.