Staples Retail

Role Description This is a remote position with a regional focus. This position supports customers in Los Angeles, CA and surrounding areas. While the role primarily supports working from home, the individual performing this role would live within or adjacent to this region. As a B2B Sales Consultant, you’ll play a critical role in driving new business growth by prospecting, engaging, and winning small to medium-sized customers within your territory. This is a high-velocity, results-driven sales role where you’ll leverage digital tools, strong selling skills, and a customer-first approach to build lasting relationships and deliver tailored solutions. If you’re motivated by achieving goals, thrive in a fast-paced environment, and want to grow your career in sales, this is an exciting opportunity to make an impact while building a strong foundation for long-term success. - Prospect and win new small-to-medium business customers within a defined territory - Build and manage a robust pipeline through proactive outreach using phone, video, face-to-face meetings, and digital tools - Set and conduct appointments with key decision-makers to uncover business needs and position solutions - Apply consultative selling techniques to identify opportunities and recommend customized product and service solutions - Effectively communicate Staples’ value proposition across product categories and services - Utilize CRM and sales tools (e.g., SFDC, Tenfold, prioritized call lists) to optimize productivity and track activity - Collaborate with internal partners, including customer support and category specialists, to close deals and ensure successful onboarding - Onboard and ramp newly won accounts to drive adoption, retention, and long-term growth - Analyze customer industries and buying processes to deliver insights and tailored solutions - Continuously refine your sales approach based on feedback and market trends Qualifications - Strong drive to win and consistently exceed sales goals - Resilience and ability to turn rejection into learning opportunities - Proven business development experience with a track record of success - Excellent presentation and communication skills, both virtual and in person - Expertise in consultative and solution-based selling, negotiation, and client management - Strong business and financial acumen with the ability to understand customer needs - Ability to collaborate effectively with cross-functional teams - Analytical mindset to assess trends and develop customized solutions - Self-starter who can work independently with minimal supervision - Highly organized with strong time management skills in a fast-paced environment Requirements - 1–3 years of successful sales experience or prior success as a Staples B2B Sales Associate - Demonstrated ability to prospect, develop, and close sales opportunities - Experience working in a goal-oriented or competitive sales environment - Strong organizational and time management skills - Proficiency in Microsoft Office (PowerPoint, Excel, Outlook) - Ability to be coached and apply feedback to improve performance - Professional communication skills and customer-facing presence Benefits - Inclusive culture with associate-led Business Resource Groups - Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) - 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) - Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

Role Description Our talented finance team partners with every area of the business to drive results and provide financial expertise. We are passionate about analyzing and interpreting information to assess performance and provide guidance. Our team serves as a true partner and advisor to all our business leaders; working with them to accelerate the company’s profitability and growth. What you’ll be doing: - Collect cash for open Accounts Receivable. - Follow up on a regular basis with the customer until a payment resolution is received. - Escalate to the Team Lead if/when problems or concerns arise. - Ability to research Accounts Receivable issues and reconcile payment remittances. - Minimize bad debt write-offs and maximize cash receipts while being sensitive to internal and external customers. - Adhere to collection strategies and completion of tasks to include and not limited to on account cash, escalations, credit review, etc. within expected SLA. - Promptly resolve billing and Accounts Receivable issues while identifying potential opportunities for process improvement. - Independently perform root cause analysis on customer issues. - Independently work with customer to negotiate significantly past due balances via payment plan or settlement process. - Independently communicate with customer’s Accounts Payable Supervisors, Managers and Directors. Qualifications - 2+ years experience in B2B Credit and Collections or Associates or Bachelors Degree. - Associates or Bachelors Degree in Business Management or Finance (Preferred). - Use of Collection Software (Webcollect, Getpaid etc.) (Preferred). - Understanding of Accounting Principles (Preferred). - Understanding of Credit Management processes (Preferred). - Proficiency in Microsoft suite and O365 (Preferred). - Familiarity with different methods of billing and invoicing customers (Preferred). Requirements - Actively work to understand customer ordering platforms and how billing is integrated into that platform. - Plan and organize work so Service Level Agreements, Goals and Objectives are realized. - Effectively communicate with external Staples customers regarding past due invoices. - Need to approach customers with a customer service type approach. - Promote strong collaborative relationships between the Collections teams and all other internal teams, especially Sales and Customer Service. - Relationship building with Staples customers. - Large ERP Experience (Oracle, SAP etc.). - Good analytical skills. - Ability to assess a problem and promptly resolve or escalate accordingly. - Basic to Intermediate skills in Excel. - Excellent written and verbal skills. - Time management and organizational skills. - Ability to coordinate with other internal departments. Benefits - Inclusive culture with associate-led Business Resource Groups. - Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). - Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits. Company Description Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Staples is business to business. You’re what binds us together. Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We’re constantly discovering new ways to reach our goals, taking time to develop our skills, and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales. Hunts within defined territory to prospect and win net new small & medium business customers. B2Bs are also responsible to ramp and onboard net new won accounts to further expanding our customer base. It is a high velocity sales position that leverages a prioritized call list to drive prospect engagement remotely by phone, video, face to face, and utilizing digital tools. What you’ll be doing: - Exhibit effective appointment setting skills and set the required number of appointments each week with the correct decision makers. - Effective Selling Skills: Utilizing professional selling skills, discover prospects incremental and programmatic needs, effectively communicates Staples value propositions, capabilities, products and assortments including all categories. Capable of overcoming objections and closing the sale. - Utilize prescribed selling tools to prioritize activities and drive efficiency, as well as to document customer engagement and information (ex: Priority List, Tenfold, SFDC). - Internal Partnerships: Effectively work with customer support/set up teams and category specialists to progress deals forward to closed won. - Implements and ramps wins driving compliance to new account/program.. - Expertise of prospect industry buying process’ and ability to support product selection and standardization. What you bring to the table: - Highly driven and goal-oriented with a strong work ethic, self-discipline, and aversion to complacency. - Proven success in business development and competitive, goal-driven environments. - Resilient mindset with the ability to turn rejection into learning and actionable next steps. - Skilled in consultative, solution-based, and insight selling, as well as negotiation and advanced client relationship management. - Experienced in developing and delivering compelling presentations both virtually and in person. - Strong collaboration skills with cross-functional teams, including product category sales. - Solid business, financial, operational, and technological acumen. - Strategic thinker with the ability to analyze industry trends and craft tailored, value-driven solutions. - Self-motivated and capable of working independently with minimal supervision. - Coachable with a proven ability to incorporate feedback effectively. - Excellent organizational and time management skills. - Proficient in Microsoft PowerPoint, Excel, and Outlook. - Professional in appearance and demeanor. What’s needed – Basic Qualifications: - Bachelor’s Degree or equivalent work experience. - 1-3 years of successful sales experience or success as a Staples B2B Sales Associate. What’s needed – Preferred Qualifications: - Experience with Customer Relationship Management (CRM) tools - Industry knowledge is a plus The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Staples is business to business. You’re what binds us together.  Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We’re constantly discovering new ways to reach our goals, taking time to develop our skills, and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales The Account Specialist Team is a dynamic group focused on driving exceptional customer satisfaction and profitable print sales growth within Staples’ contract-based print services. Dedicated to providing seamless support for all customer accounts to include small, large, and complex, the team is responsible for managing both programmatic and transactional print business. Working closely across departments—including Sales, Implementations, and Sourcing - our team is committed to maintaining high service standards while delivering precise, timely, and customer-focused solutions. This position is dedicated to grow profitable print sales in contract through direct support for internal and external print customers and works to ensure the highest levels of customer satisfaction for programmatic and transactional print business. This role requires collaboration cross-functionally with sales, Implementations, Sourcing, Print Support, Suppliers, and other internal teams. It works in a fast environment coordinating multiple customer inquiries, responding to customers promptly with accurate information and collecting and consolidating various reports to manage customer accounts. In addition, the Account Specialist is accountable for identifying program improvements, both driving sales and operational efficiencies, presenting those improvements to sales leadership and providing training as needed What you’ll be doing: - Manage transactional and programmatic custom orders, projects and warehouse replenishment (specialty accounts) - Proficiently manage support queues as well as a pipeline of opportunities from transactional and programmatic requests and convert them into print sales and provide high levels of customer satisfaction - Provide primary customer and sales support through a variety of contact methods for all print customers to help drive sales and retention - Professionally intake, analyze and resolve issues through execution of corrective action and/or coordination of cross functional communication and take proactive measures to prevent recurrence - Plan and prioritize a high volume of tasks to meet customer-driven deadlines - Customer obsessed with the ability to quickly understand business requirements and act promptly with strong decision-making skills to provide an exceptional customer experience - Provide timely communication and follow-up to external and internal customers throughout the various stages of an order lifecycle (quotation, proofing, production, fulfillment, and delivery) - Accurately collect and communicate custom print order specifications for transactional and programmatic sourcing opportunities, work to secure order commitments from customers, and maintain accurate detailed records. - Collaboration and planning with the team, the Sales organization, and customers to ensure programs are managed effectively in order to enable retention and growth opportunities - Leverage analysis of various reports, extract opportunities specific to your support group and geography, present recommendations to Print Sales team for changes to grow sales and improve operational efficiencies of accounts - Maintain high level of understanding of all print database and systems knowledge required to support our customer and provide product and solution based recommendations - Maintain customer-branded website and facilitate requests for new program item adds and changes - Organize and maintain up-to-date files, reports and records to capture critical business intelligence - Drive retention and sales through customer interaction and professionalism - Maintain effective follow-through in-line with standard operating procedures throughout the process - Identify opportunities for process improvements, assisting in the development of effective strategies to implement them - Attain Key Performance indicators, including win rate, customer engagement, SLA’s and adhere to all process guidelines. - Assess when to engage with vendors/suppliers to advocate for the best interests of the company and our customers, making informed decisions on when additional support may be needed and communicating issues to team managers What you bring to the table: - Decision-Making: Evaluate and adjust sales margins within established guidelines to secure wins and drive increased sales and print orders. - Situational Judgment: Make independent decisions based on specific situations to resolve issues or prevent escalations related to print orders. - Supplier Relations: Assess when to engage with vendors to advocate for the best interests of the company and our customers, making informed decisions on pushback as needed. - Account Management: Analyze individual Enterprise/MidMarket account orders and make decisions geared towards improving processes, enhancing sales, and retaining customers. - Credit and Rebill Decisions: Assess and decide on small and large dollar credits and rebills within established guidelines, communicating the rationale behind these decisions to the Team Manager. - Customer Service Excellence: Work independently to service all print customers, empowered to take necessary actions to ensure optimal customer satisfaction. - Special Projects: Collaborate with customers on special accounts/projects, making decisions that support the implementation of process from a transactional and programmatic standpoint for print products. - Negotiation Skills: Negotiate sales margins independently with customers, ensuring that both client needs and business objectives are met. - Order Classification: Determine whether a print item should be processed as a transactional order or converted to a programmatic SKU based on annual usage. - Strong relationship building and interpersonal skills - Professional and effective telephone and written communication skills - Competency in MS Office suite and PC Skills - Flexible team player with ability to handle multiple tasks simultaneously, functioning in a fast-paced environment under regular time pressures - Ability to build relationships and tailor communication to a variety of customers and stakeholders - Basic mathematical aptitude What’s needed- Basic Qualifications: - High School diploma or equivalent - 2+ Years Relevant Print/digital copy experience (customer service, sales, project management) What’s needed- Preferred Qualifications: - Bachelor’s Degree in Business Administration or related field - Strong Customer Service/ Print Background - Strong computer and web skills with an ability to learn new systems and tools quickly - Capable of working efficiently in team and independent situations - Ability to consistently communicate effectively with customer, suppliers, and associates We Offer: - Inclusive culture with associate-led Business Resource Groups. - Flexible PTO (112 hours and Holiday Schedule (7 observed paid holidays). - Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits. ** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Role Description Hunts within defined territory to prospect and win net new small & medium business customers. B2Bs are also responsible to ramp and onboard net new won accounts to further expanding our customer base. It is a high velocity sales position that leverages a prioritized call list to drive prospect engagement remotely by phone, video, face to face, and utilizing digital tools. - Exhibit effective appointment setting skills and set the required number of appointments each week with the correct decision makers. - Effective Selling Skills: Utilizing professional selling skills, discover prospects incremental and programmatic needs, effectively communicates Staples value propositions, capabilities, products and assortments including all categories. Capable of overcoming objections and closing the sale. - Utilize prescribed selling tools to prioritize activities and drive efficiency, as well as to document customer engagement and information (ex: Priority List, Tenfold, SFDC). - Internal Partnerships: Effectively work with customer support/set up teams and category specialists to progress deals forward to closed won. - Implements and ramps wins driving compliance to new account/program. - Expertise of prospect industry buying process’ and ability to support product selection and standardization. Qualifications - Highly driven and goal-oriented with a strong work ethic, self-discipline, and aversion to complacency. - Proven success in business development and competitive, goal-driven environments. - Resilient mindset with the ability to turn rejection into learning and actionable next steps. - Skilled in consultative, solution-based, and insight selling, as well as negotiation and advanced client relationship management. - Experienced in developing and delivering compelling presentations both virtually and in person. - Strong collaboration skills with cross-functional teams, including product category sales. - Solid business, financial, operational, and technological acumen. - Strategic thinker with the ability to analyze industry trends and craft tailored, value-driven solutions. - Self-motivated and capable of working independently with minimal supervision. - Coachable with a proven ability to incorporate feedback effectively. - Excellent organizational and time management skills. - Proficient in Microsoft PowerPoint, Excel, and Outlook. - Professional in appearance and demeanor. Requirements - Bachelor’s Degree or equivalent work experience. - 1-3 years of successful sales experience or success as a Staples B2B Sales Associate. Preferred Qualifications - Experience with Customer Relationship Management (CRM) tools. - Industry knowledge is a plus. Benefits The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. Equal Opportunity Employer It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Role Description The Account Specialist Team is a dynamic group focused on driving exceptional customer satisfaction and profitable print sales growth within Staples’ contract-based print services. This position is dedicated to grow profitable print sales in contract through direct support for internal and external print customers and works to ensure the highest levels of customer satisfaction for programmatic and transactional print business. - Manage transactional and programmatic custom orders, projects, and warehouse replenishment (specialty accounts). - Proficiently manage support queues and convert transactional and programmatic requests into print sales. - Provide primary customer and sales support through various contact methods for all print customers. - Professionally intake, analyze, and resolve issues through corrective action and cross-functional communication. - Plan and prioritize a high volume of tasks to meet customer-driven deadlines. - Provide timely communication and follow-up throughout the order lifecycle (quotation, proofing, production, fulfillment, and delivery). - Accurately collect and communicate custom print order specifications and maintain detailed records. - Collaborate with the team, Sales organization, and customers to manage programs effectively. - Leverage analysis of reports to present recommendations for sales growth and operational efficiencies. - Maintain high level of understanding of all print database and systems knowledge. - Organize and maintain up-to-date files, reports, and records. - Drive retention and sales through customer interaction and professionalism. - Identify opportunities for process improvements and assist in developing effective strategies. - Attain Key Performance indicators, including win rate, customer engagement, and SLA adherence. - Assess when to engage with vendors/suppliers to advocate for the best interests of the company and customers. Qualifications - Decision-Making: Evaluate and adjust sales margins within established guidelines. - Situational Judgment: Make independent decisions to resolve issues or prevent escalations. - Supplier Relations: Assess when to engage with vendors to advocate for company and customer interests. - Account Management: Analyze account orders to improve processes and enhance sales. - Credit and Rebill Decisions: Assess and decide on credits and rebills within established guidelines. - Customer Service Excellence: Work independently to service all print customers. - Special Projects: Collaborate on special accounts/projects to support implementation processes. - Negotiation Skills: Negotiate sales margins independently with customers. - Order Classification: Determine processing of print items as transactional or programmatic. - Strong relationship building and interpersonal skills. - Professional and effective telephone and written communication skills. - Competency in MS Office suite and PC Skills. - Flexible team player with the ability to handle multiple tasks simultaneously. - Basic mathematical aptitude. Requirements - High School diploma or equivalent. - 2+ Years Relevant Print/digital copy experience (customer service, sales, project management). Preferred Qualifications - Bachelor’s Degree in Business Administration or related field. - Strong Customer Service/ Print Background. - Strong computer and web skills with an ability to learn new systems quickly. - Capable of working efficiently in team and independent situations. - Ability to consistently communicate effectively with customers, suppliers, and associates. Benefits - Inclusive culture with associate-led Business Resource Groups. - Flexible PTO (112 hours) and Holiday Schedule (7 observed paid holidays). - Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits.

Staples is business to business. You’re what binds us together. Hunts within defined territory to prospect and win net new small to medium business customers. B2Bs are also responsible to ramp and onboard net new won accounts to further expanding our customer base. It is a high velocity sales position that leverages a prioritized call list to drive prospect engagement remotely by phone, video, face to face, and utilizing digital tools. What you’ll be doing: - Exhibit effective appointment setting skills and set the required number of appointments each week with the correct decision makers. - Effective Selling Skills - Utilizing professional selling skills - Discover prospects incremental and programmatic needs - Effectively communicates Staples value propositions, capabilities, products and assortments including all categories - Capable of overcoming objections and closing the sale. - Utilize prescribed selling tools to prioritize activities and drive efficiency, as well as to document customer engagement and information (ex: Priority List, Tenfold, SFDC). - Internal Partnerships: Effectively work with customer support/set up teams and category specialists to progress deals forward to closed won - Implements and ramps wins driving compliance to new account/program - Expertise of prospect industry buying process’ and ability to support product selection and standardization - Create sticky accounts which will continue to purchase from Staples - Integrates feedback from prospects into their sales approach - New customer assortment and pricing - Internal Teaming: Individual will need to communicate and work closely with Category Specialists, and Support teams - Customer Communications: Individual is responsible to communicate with prospects daily in person and face to face in a professional manner What you bring to the table: - Strong drive and a desire to win - Strong aversion to complacency - Proven ability to view rejection as a learning opportunity and double down on next best actions - Experience and proven track record of business development - Strong ability to develop and deliver presentations virtually and in person - Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills - Ability to work with product category sales team members - Strong business, financial, operations and technology acumen - Ability to analyze business and industry trends to create tailored solutions for prospects based upon Staples value proposition - Ability to function independently with minimal daily supervision - Ability and motivation to find, develop, and close sales - Demonstrated work ethic, self-disciplined - Ability to succeed in a competitive selling or goal-oriented environment - Ability to be coached and to incorporate feedback - Professional appearance and demeanor - Strong organization and time management skills What’s needed- Basic Qualifications: - 1-3 years of successful sales experience or success as a Staples B2B Sales Associate - 3+ years experience in PowerPoint, Excel, and Outlook What’s needed- Preferred Qualifications: - Bachelor’s Degree - Knowledge of Customer Relationship Management tool (CRM) - Industry knowledge, a plus We Offer: - Inclusive culture with associate-led Business Resource Groups - Flexible PTO (22 days) and Holiday Schedule - Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! Work Location: This is a remote position with a regional focus. This position supports customers in Washington, DC and Richmond, VA. While the role primarily supports working from home, the individual performing this role would live within or adjacent to this region. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Hunts within defined territory to prospect and win net new small to medium business customers. B2Bs are also responsible to ramp and onboard net new won accounts to further expanding our customer base. It is a high velocity sales position that leverages a prioritized call list to drive prospect engagement remotely by phone, video, face to face, and utilizing digital tools. - Exhibit effective appointment setting skills and set the required number of appointments each week with the correct decision makers. - Utilizing professional selling skills. - Discover prospects incremental and programmatic needs. - Effectively communicates Staples value propositions, capabilities, products and assortments including all categories. - Capable of overcoming objections and closing the sale. - Utilize prescribed selling tools to prioritize activities and drive efficiency, as well as to document customer engagement and information (ex: Priority List, Tenfold, SFDC). - Effectively work with customer support/set up teams and category specialists to progress deals forward to closed won. - Implements and ramps wins driving compliance to new account/program. - Expertise of prospect industry buying process and ability to support product selection and standardization. - Create sticky accounts which will continue to purchase from Staples. - Integrates feedback from prospects into their sales approach. - New customer assortment and pricing. - Communicate and work closely with Category Specialists and Support teams. - Communicate with prospects daily in person and face to face in a professional manner. Qualifications - Strong drive and a desire to win. - Strong aversion to complacency. - Proven ability to view rejection as a learning opportunity and double down on next best actions. - Experience and proven track record of business development. - Strong ability to develop and deliver presentations virtually and in person. - Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills. - Ability to work with product category sales team members. - Strong business, financial, operations and technology acumen. - Ability to analyze business and industry trends to create tailored solutions for prospects based upon Staples value proposition. - Ability to function independently with minimal daily supervision. - Ability and motivation to find, develop, and close sales. - Demonstrated work ethic, self-disciplined. - Ability to succeed in a competitive selling or goal-oriented environment. - Ability to be coached and to incorporate feedback. - Professional appearance and demeanor. - Strong organization and time management skills. Requirements - 1-3 years of successful sales experience or success as a Staples B2B Sales Associate. - 3+ years experience in PowerPoint, Excel, and Outlook. Preferred Qualifications - Bachelor’s Degree. - Knowledge of Customer Relationship Management tool (CRM). - Industry knowledge, a plus. Benefits - Inclusive culture with associate-led Business Resource Groups. - Flexible PTO (22 days) and Holiday Schedule. - Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! Work Location This is a remote position with a regional focus. This position supports customers in Washington, DC and Richmond, VA. While the role primarily supports working from home, the individual performing this role would live within or adjacent to this region. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Senior Director, OMS Integrations plays a strategic and results-driven leadership role, overseeing the development, integration, and continuous improvement of Order Management Systems (OMS) and orchestration platforms. This position is central to enhancing system performance, driving operational excellence, and cultivating a collaborative and innovative culture across the organization. - Define and execute a technology roadmap for OMS and supply chain system integrations. - Ensure platforms are scalable, resilient, and aligned with business growth. - Consolidate multiple OMS’s, reduce tech debt, & improve support. - Drive configuration over customization mindset. - Manage end to end cost with delivery outcomes. - Lead the architecture and governance of APIs, middleware, and event-driven systems across internal and external ecosystems. - Enable seamless orchestration of order lifecycle from capture to delivery. - Establish and lead a continuous improvement framework for system performance, user experience, and support operations. - Build a KPI & metrics dashboard & drive daily, weekly, monthly routines to leverage data as part of technical decision making. - Drive root cause analysis and resolution of system issues, ensuring proactive support and minimal disruption. - Collaborate with Supply Chain, SDS and Engineering, Product, and external vendors to deliver integrated solutions. - Act as a strategic partner to business leaders, translating needs into technology solutions. - Develop and manage capital and operational budgets for OMS platforms and initiatives. - Stay current with industry trends and emerging technologies to continually evolve OMS capabilities. Qualifications - Bachelor’s Degree in Computer Science, Engineering, Supply Chain or related field OR equivalent experience. - 12+ years of progressive responsible experience in supply chain systems or enterprise technology. - Proven expertise in OMS, system integration, and orchestration platforms. - Strong understanding of supply chain and warehouse operations and technologies (ERP, WMS, TMS, eCommerce). - Experience with modern integration tools (e.g., MuleSoft, Boomi, Kafka) and cloud platforms. - Demonstrated success in leading digital transformation and building high-performing teams. - Excellent communication, stakeholder management, and strategic thinking skills. Requirements - Familiarity with ERP, WMS, and TMS systems and how they interface with OMS. - Experience in building high-volume, high-availability transactional platforms. - Experience in retail, manufacturing, or logistics industries. - Familiarity with Agile, DevOps, and CI/CD practices. - Certifications in supply chain, cloud architecture, or enterprise integration. Benefits The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. Company Description Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.