SPECTRIO LLC

Role Description The Senior Account Executive will focus on increasing company revenue by identifying profitable business opportunities and developing long-term business growth strategies. The Senior Account Executive will attend meetings with clients and advisors, notify partners of key business developments, and be responsible for meeting their quota monthly. The objective is to identify and close new revenue opportunities. - Source and close new business per month as quota - Source and schedule end-user opportunities through ongoing business development strategies per month as quota - Maintain a significant amount of opportunities within Salesforce of prospective clients per month as quota - Manage existing customer accounts by ensuring that existing customers remain satisfied with company products and services - Source and schedule end-user opportunities through Spectrio partners per month as quota - Maintain a high level of activity within prospect accounts and prospective deals within Salesforce, holding online and in-person demos - Maintain a high level of activity within partner sales organizations, holding account mapping, training, and demo days both on-site and virtually - Attend industry trade shows and partner events - Work alongside Business Development Representatives and Account Executives and Account Managers to facilitate opportunity handoff smoothly and efficiently - Work alongside product solutions experts to identify and present the best solutions for prospective clients - Utilize sales engagement tools to identify key stakeholders across prospect organizations - Provide detailed feedback to immediate management as well as Channel leaders - General knowledge of Spectrio partner accounts based on industry expertise - Build and document knowledge about the client’s business and technical setups - Collect and analyze data to learn more about consumer behavior - Achieve high demo targets and KPIs while motivating team members to do the same - Maintain a high level of Spectrio Digital Signage product and service knowledge - Evaluate client needs and communicate value propositions to partners and prospective clients - Show preparedness in Daily Team Meetings and Weekly Manager 1:1s - Perform other duties as assigned Qualifications - Bachelor’s degree in sales, communications, or a related field is preferred - Experience in sales (4-7 years) - Proven business development, sales, or marketing experience - Must have the ability to be persuasive with strong business acumen - Experience in negotiating sound business deals as well as problem-solving skills - Excellent analytical, problem-solving, and decision-making skills - Exceptional verbal and written communication skills - Adaptability and strong problem-solving skills - Excellent active listening skills - Ability to build rapport and collaborate with others within the company and externally - Understanding of consumer behavior and industry trends - Extensive, accurate product knowledge - Consultative sales approach - Travel comprising 50% of the role is essential, primarily involving visits to domestic clients as needed Benefits - Work From Home - Remote Culture - Vacation/Personal Time: Prorated PTO that accrues per pay period after 30 days of employment - Paid Sick Leave: All employees accrue up to 40 hours (5 days) of sick time per year - Company Paid Holidays: 10 observed holidays per year - Medical Insurance: Three plan options (Low HSA, Mid, and High Plans) - Dental Insurance: High and Low PPO plan options - Vision Insurance - Basic Life Insurance: $50,000 policy, 100% employer-paid - Short-Term Disability: 100% employer-paid; covers 60% of weekly salary for up to 26 weeks - Voluntary Benefits: Optional purchase of Voluntary Life/AD&D, Long-Term Disability, Accident, Critical Illness, and Hospital Indemnity - Pet Benefits Plan - Employee Assistance Program (EAP): Confidential 24/7 support

Description As a leading provider of comprehensive digital signage solutions, Spectrio empowers clients to transform their business locations into modern, dynamic destinations for customers and employees. Headquartered in Tampa, Florida, and serving more than 150,000 global client locations across industries including automotive, healthcare, and financial services, Spectrio consistently ranks among the fastest-growing and largest companies in the Tampa Bay area. As part of the Tampa Bay Business Journal’s “Fast 50” and “Tampa Bay 200,” as well as being honored 11 times on the Inc. 5000. Spectrio’s digital signage software has received praise for its features and ease of use by reviewers on Capterra and G2, as well as winning multiple awards for creative content, technology, and innovation! For more information, visit www.Spectrio.com. This position is open to external candidates in Florida, North Carolina, or Texas and offers the flexibility of remote work. Internal candidates are also encouraged to apply. Primary Objective: The Senior Account Manager is responsible for cultivating and strengthening relationships with key clients, acting as a trusted advisor to drive client satisfaction, account growth, and long-term success. This role focuses on strategic account planning, revenue generation, and overseeing high-level service delivery to ensure the fulfillment of client needs. The Senior Account Manager will also collaborate closely with internal teams to develop tailored solutions that align with client objectives and maximize value. Responsibilities include: - Client Relationship Management: - Develop and nurture strong, long-term relationships with senior-level stakeholders across key accounts. - Serve as one of the primary points of contact and strategic advisor, proactively addressing client needs, challenges, and goals. - Foster a deep understanding of client business objectives to anticipate needs and deliver solutions that drive success. - Conduct regular business reviews and performance assessments to ensure satisfaction and continuous improvement. - Strategic Account Growth: - Identify and capitalize on opportunities for upselling, cross-selling, and expanding client portfolios with additional services or products. - Create and execute strategic account plans to drive revenue growth, hit financial targets, and ensure account expansion. - Monitor competitive landscape and industry trends to recommend strategies that keep clients ahead of the curve. - High-Level Service Delivery:: - Oversee the seamless execution of client deliverables by coordinating with cross-functional teams, including sales, marketing, and product development. - Ensure timely and successful delivery of solutions that align with client goals and exceed expectations. - Track and manage key project timelines, budgets, and outcomes to ensure that projects stay on course. - Act as a problem solver, addressing and resolving any service or delivery issues swiftly and effectively. - Client Support & Solutions: - Provide proactive communication, keeping clients informed of updates, new products, and service enhancements. - Develop customized solutions and present new initiatives to help clients achieve their business goals. - Conduct regular check-ins and status meetings, addressing any concerns and ensuring ongoing client satisfaction. - Data-Driven Reporting and Analysis: - Analyze client performance metrics to identify trends, opportunities, and areas for improvement. - Prepare and present detailed reports on account status, revenue growth, and performance to both clients and internal stakeholders. - Offer data-driven recommendations to optimize client outcomes and continuously improve service delivery. Requirements - Bachelor’s degree in Business Administration, Marketing, or a related field - 5+ years of experience in account management, with a track record of managing high-value or enterprise-level clients - Proven ability to drive revenue growth through upselling, cross-selling, and account expansion - Experience managing complex, multi-stakeholder client relationships - Strong interpersonal and communication skills, with the ability to influence and negotiate with senior-level stakeholders - Ability to manage multiple client accounts and priorities in a fast-paced environment - Bachelor’s degree in Business Administration, Marketing, or a related field - Experience working across multiple industries or verticals - Experience developing and executing strategic account plans - Proficiency in Salesforce and Google Workspace - Strong analytical skills and attention to detail - Excellent organizational and time-management abilities Key Competencies - Builds trusted client relationships by understanding business goals and delivering meaningful value - Identifies opportunities to expand accounts and contribute to overall revenue growth - Navigates complex client challenges and delivers thoughtful, strategic solutions - Collaborates effectively with internal teams to ensure a seamless client experience - Consistently meets or exceeds revenue and retention targets This position is open to external candidates in Florida, North Carolina, or Texas and offers the flexibility of remote work. Internal candidates are also encouraged to apply. Spectrio offers a wide range of benefits for our team members, including Medical, Dental, Vision, Paid Parental Leave, 401k, HSA, FSA, Dependent Care FSA, Short and Long Term Disability, Life Insurance, EAP, Paid Time Off, Paid Sick Time, Paid Holidays, and Education Reimbursement. Spectrio is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, creed, marital status, pregnancy, disability, national origin, sexual orientation, gender identity, veteran status, or any other protected category.

Description As a leading provider of comprehensive digital signage solutions, Spectrio empowers clients to transform their business locations into modern, dynamic destinations for customers and employees. Headquartered in Tampa, Florida, and serving more than 150,000 global client locations across industries including automotive, healthcare, and financial services, Spectrio consistently ranks among the fastest-growing and largest companies in the Tampa Bay area. As part of the Tampa Bay Business Journal’s “Fast 50” and “Tampa Bay 200,” as well as being honored 11 times on the Inc. 5000. Spectrio’s digital signage software has received praise for its features and ease of use by reviewers on Capterra and G2, as well as winning multiple awards for creative content, technology, and innovation! For more information, visit www.Spectrio.com. This position is open to external candidates in Florida, North Carolina, or Texas and offers the flexibility of remote work. Internal candidates are also encouraged to apply. Primary Objective: The Customer Success Trainer at Spectrio is instrumental in the customer experience. Whether it is training a new customer, educating existing customers, or working with other departments, the Customer Success Trainer is the customer’s guide to effectively learning and implementing Spectrio services, communication, and processes. Responsibilities include: - Facilitate group and one-on-one training sessions, including client retrainings, for small to mid-sized accounts across 1-3 core platforms. - Present complex technical information to customers in a clear, non-technical manner. - Support internal staff training on platform usage and updates. - Manage client rollouts and coordinate successful platform installations. - Read, fulfill, and troubleshoot sales orders, escalating issues to ensure smooth processing. - Execute client communication for the onboarding lifecycle (Welcome, Reminder, Follow-Up, and Transition emails). - Serve as a primary contact for the Onboarding Team, responding to internal and external inquiries via phone and email. - Provide technical and project support to assist clients with inquiries. - Demonstrate strong comprehension and application of technical information to resolve issues. - Identify and manage escalations, collaborating with the appropriate agent or manager to achieve a final resolution. - Assist with general onboarding needs and escalate issues proactively to support client retention. - Demonstrate basic problem-solving skills to address day-to-day challenges. - Keep the supervisor updated on the status of all ongoing projects and critical issues. - Utilize required platforms (e.g., NetSuite, Monday, Google Drive) and other directed tools to perform duties. - Track work, cases, and time accurately in the appropriate platforms, and log daily time requirements. - Follow all established processes and procedures meticulously. - Commit to developing proficiency in one to three designated platforms. - Be open to cross-training opportunities and proactively seek to learn additional platforms. - Provide constructive feedback on existing training materials, processes, and KB articles, and assist in developing new content. - Actively seek to improve personal skills and accept direction/feedback from team members. - Perform any other ancillary duties as assigned. Requirements - Bachelor’s degree preferred - 2+ years of related experience with computers and providing customer service - Background in training, marketing or education preferred - Sound technical knowledge - Basic Windows computer-related skills are required - Proficiency in all Google Workspace applications, previous CRM (NetSuite, Salesforce, etc.), and ERP experience preferred - The ability to multitask effectively - The ability to work independently and as part of a team - Strong analytical and problem-solving skills - Ability to effectively prioritize and execute tasks and adapt to change - Ability to work under pressure with interruptions and challenging deadlines - Demonstrated aptitude and desire to learn new skills on the job - Analytical and problem-solving abilities - Strong customer-service orientation with the ability to be courteous and helpful - Excellent organizational and time management skills - Superior communication skills and strong attention to detail - Able to follow instructions and procedures, both verbal and written - Fast learner of new processes and software tools - Punctual, accountable, collaborative, and team-focused with a positive attitude - Ability to communicate and explain technical information, details and procedures, in simple, understandable terms to non- technical people - Must have the capacity to multitask, prioritize, and self-direct, with accuracy - while performing in a challenging environment - Ability to effectively manage customer and coworker relationships, promptly respond to queries, ensure promises are kept and manage expectations - Ability to remain positive and seek solutions during stressful situations This position is open to external candidates in Florida, North Carolina, or Texas and offers the flexibility of remote work. Internal candidates are also encouraged to apply. Spectrio offers a wide range of benefits for our team members, including Medical, Dental, Vision, Paid Parental Leave, 401k, HSA, FSA, Dependent Care FSA, Short and Long Term Disability, Life Insurance, EAP, Paid Time Off, Paid Sick Time, Paid Holidays, and Education Reimbursement. Spectrio is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, creed, marital status, pregnancy, disability, national origin, sexual orientation, gender identity, veteran status, or any other protected category.

Description *Position is based in the Denver, CO area. It is FLEX remote where you will work from home while traveling to Dealership locations in CO, NE, IA, ND, SD, WY, KS. As a leading provider of comprehensive digital signage solutions, Spectrio empowers clients to transform their business locations into modern, dynamic destinations for customers and employees. Headquartered in Tampa, Florida, and serving more than 150,000 global client locations across industries including automotive, healthcare, and financial services, Spectrio consistently ranks among the fastest-growing and largest companies in the Tampa Bay area. As part of the Tampa Bay Business Journal’s “Fast 50” and “Tampa Bay 200,” as well as being honored 11 times on the Inc. 5000. Spectrio’s digital signage software has received praise for its features and ease of use by reviewers on Capterra and G2, as well as winning multiple awards for creative content, technology, and innovation! For more information, visit www.Spectrio.com. Primary Objective: The Regional Sales Manager is passionate about the Spectrio products and mission while focused on growing business within the Automotive vertical. The Regional Sales Manager will focus on growth of new and existing Automotive customers. Responsibilities include: - Cultivate a new business pipeline via Cold Calling and Door Swings measurable on a 30, 60 and 90 timeline. - Call on the existing client base to sell additional Spectrio services. - Effectively demonstrate Spectrio and its products - Successfully close business with “A” level decision makers in Automotive or Advertising environments - Establish productive, professional relationships with key decision makers in assigned customer accounts - Regularly reach and exceed sales quotas - Follow up on meetings, proposals, adjustments to proposals, Signatures for agreements, gather detailed information, clear and concise Salesforce data entry - Successfully work in an independent capacity, but with a focus on teamwork with the account management members of their team. - Work in collaboration with Regional Account Managers to capitalize on upsell opportunities within the client base. - Meet, or exceed, Spectrio Sales Standard of Excellence (SOE) - Meet and/or exceed all designated key performance indicators on a monthly basis - Develop and plan proficient, effective and value-added client contact travel schedules - Adhere to all Spectrio branding and image guidelines, especially as it pertains to client collaboration - Other duties as assigned - Outstanding attitude and proven work ethic - Excellent verbal, written and body language communication skills with attentive listening - Excellent presentation skills (both written and oral) - Strong cold calling and closing skillset - Solid understanding of sales skills and techniques - Strong attention to detail with a client-centric focus - Efficient, structured time manager - Ability and willingness to travel within a multi-state region - Relevant work experience of 4 years with outside automotive Account Management, a plus Requirements - 5+ years’ sales experience, preferably in a similar industry. - Bachelor's Degree in Business Administration, Marketing, or other related fields preferred - Experience selling in the technology landscape working between both marketing and information technology teams. - A track record of hitting and exceeding goals. - Proficiency with Salesforce and NetSuite preferred. - Maintains high customer satisfaction ratings that meet company requirements. *Position is based in the Denver, CO area. It is FLEX remote where you will work from home while traveling to Dealership locations in CO, NE, IA, ND, SD, WY, KS. Spectrio offers a wide range of benefits for our team members, including Medical, Dental, Vision, Paid Parental Leave, 401k, HSA, FSA, Dependent Care FSA, Short and Long Term Disability, Life Insurance, EAP, Paid Time Off, Paid Sick Time, Paid Holidays, and Education Reimbursement. Spectrio is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, creed, marital status, pregnancy, disability, national origin, sexual orientation, gender identity, veteran status, or any other protected category.

Description As a leading provider of comprehensive digital signage solutions, Spectrio empowers clients to transform their business locations into modern, dynamic destinations for customers and employees. Headquartered in Tampa, Florida, and serving more than 150,000 global client locations across industries including automotive, healthcare, and financial services, Spectrio consistently ranks among the fastest-growing and largest companies in the Tampa Bay area. As part of the Tampa Bay Business Journal’s “Fast 50” and “Tampa Bay 200,” as well as being honored 11 times on the Inc. 5000. Spectrio’s digital signage software has received praise for its features and ease of use by reviewers on Capterra and G2, as well as winning multiple awards for creative content, technology, and innovation! For more information, visit www.Spectrio.com. This position is open to external candidates in Florida, North Carolina, or Texas and offers the flexibility of remote work. Internal candidates are also encouraged to apply. Primary Objective: The Senior Software Engineer is a full stack engineer who is passionate about the Spectrio products and mission while focused on managing complexity through thoughtful software design and on new technology initiatives. Responsibilities: - Design, develop, and maintain Android applications and services for device-based products, ensuring high performance, reliability, and scalability. - Build and optimize applications using Kotlin and/or Java, following modern Android development best practices and architecture patterns (MVVM, Clean Architecture). - Integrate applications with device hardware and peripherals (e.g., media players, sensors, networking components) to support seamless on-device experiences. - Collaborate with product, hardware, and backend teams to deliver end-to-end solutions across mobile, device, and cloud systems. - Own features from concept through deployment, including development, testing, release, and ongoing support in production environments. - Troubleshoot and resolve complex issues related to device performance, connectivity, and application stability in real-world environments. - Write clean, maintainable, and testable code, and participate in code reviews to uphold engineering quality and standards. - Implement and maintain CI/CD pipelines for Android builds, testing, and deployment. - Optimize application performance, memory usage, and battery efficiency for always-on or embedded device environments. - Mentor and support other engineers through technical guidance, code reviews, and knowledge sharing. - Contribute to technical documentation, including architecture decisions, system designs, and implementation details. - Experience with Android SDK, Android Studio, and Gradle build systems - Experience working with Android-based hardware or embedded systems (e.g., tablets, kiosks, IoT devices, media players, digital signage) - Familiarity with media playback, streaming technologies, or device management systems - Experience with remote device management, OTA updates, or MDM solutions - Knowledge of networking protocols and offline/edge computing scenarios Requirements - Bachelor's Degree in Computer Science or related field. - 5-7 years of professional experience coding and/or designing web applications/micro services utilizing modern development tools, frameworks, and best practices. - Experience in Web Development - Experience with AWS including EC2, ELB, RDS and S3 - Experience with any of the following: C#, Python, C/C++, Java, Javascript, Kotlin, and Go. - QA experience and a strong understanding of testing methodologies preferred. - Ability to write Test cases and Test Plans from Engineering documentation. - Able to support the Engineering team with triage, debugging, and validation of software issues. - Experience designing, programming, and implementing large information systems. - Ability to exercise discretion and independent judgment in the performance of duties - Ability to work independently and be proactive in task completion - Highly professional with the ability to deliver solid work on tight schedules - Excellent communication skills, both oral and written - Excellent organizational skills. - Analytical and detail-oriented with decisive judgment skills - Cloud hosting services, specifically Amazon AWS - Mobile development (Android, iPhone) a plus - Linux experience a plus This position is open to external candidates in Florida, North Carolina, or Texas and offers the flexibility of remote work. Internal candidates are also encouraged to apply. Spectrio offers a wide range of benefits for our team members, including Medical, Dental, Vision, Paid Parental Leave, 401k, HSA, FSA, Dependent Care FSA, Short and Long Term Disability, Life Insurance, EAP, Paid Time Off, Paid Sick Time, Paid Holidays, and Education Reimbursement. Spectrio is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, creed, marital status, pregnancy, disability, national origin, sexual orientation, gender identity, veteran status, or any other protected category.

Description As a leading provider of comprehensive digital signage solutions, Spectrio empowers clients to transform their business locations into modern, dynamic destinations for customers and employees. Headquartered in Tampa, Florida, and serving more than 150,000 global client locations across industries including automotive, healthcare, and financial services, Spectrio consistently ranks among the fastest-growing and largest companies in the Tampa Bay area. As part of the Tampa Bay Business Journal’s “Fast 50” and “Tampa Bay 200,” as well as being honored 11 times on the Inc. 5000. Spectrio’s digital signage software has received praise for its features and ease of use by reviewers on Capterra and G2, as well as winning multiple awards for creative content, technology, and innovation! For more information, visit www.Spectrio.com. This position is open to external candidates in Florida, North Carolina, or Texas and offers the flexibility of remote work. Internal candidates are also encouraged to apply. Primary Objective: The Associate Account Manager is responsible for managing a high-volume portfolio of Tier 4 client accounts, focused on retention, responsiveness, and overall customer experience. This role owns day-to-day client relationships, ensures timely issue resolution, and identifies opportunities to maintain and grow accounts where appropriate. This is a fast-paced role requiring strong time management, prioritization, and the ability to effectively manage multiple client interactions daily. Responsibilities include: Client Relationship Management: - Serve as the primary point of contact for a high-volume book of Tier 4 client accounts - Build and maintain strong client relationships through customer empathy and relationship management, active communication, and consistent follow-up - Proactively engage clients to understand needs, address concerns, and ensure high levels of customer satisfaction (CSAT/NPS) - Manage a large number of client interactions daily while maintaining quality and responsiveness Account Retention & Growth: - Drive account retention by quickly addressing issues, reducing churn, and improving overall account health - Identify and act on upsell and cross-sell opportunities using negotiation and objection handling skills - Use data-driven decision making and account insights to prioritize efforts and improve performance Client Support: - Respond to client inquiries and resolve issues efficiently, ensuring a strong time to resolve escalations - Handle challenging conversations and work to turn around at-risk accounts - Escalate complex or high-impact issues when needed Service Coordination: - Collaborate cross-functionally with internal teams (support, product, billing, etc.) to resolve client needs - Ensure requests and issues are tracked and completed in a timely manner - Maintain clear communication with clients throughout the resolution process Reporting & Account Management: - Maintain accurate and up-to-date records in CRM systems - Track and manage key account metrics including gross and net retention rate - Utilize data to prioritize workload and improve account outcomes Requirements - Bachelor’s degree preferred; equivalent practical experience will be considered - 2–5+ years in customer success, account management, or retention-focused roles - Strong communication, negotiation, and problem-solving skills - Ability to handle difficult conversations and turn around challenging situations - Experience working with CRM tools (e.g., Salesforce, Zendesk, etc.) - Analytical mindset with the ability to interpret customer data and trends This position is open to external candidates in Florida, North Carolina, or Texas and offers the flexibility of remote work. Internal candidates are also encouraged to apply. Spectrio offers a wide range of benefits for our team members, including Medical, Dental, Vision, Paid Parental Leave, 401k, HSA, FSA, Dependent Care FSA, Short and Long Term Disability, Life Insurance, EAP, Paid Time Off, Paid Sick Time, Paid Holidays, and Education Reimbursement. Spectrio is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, creed, marital status, pregnancy, disability, national origin, sexual orientation, gender identity, veteran status, or any other protected category.