Services for the Underserved

Role Description The Vocational Counselor provides vocational services and consultation as a member of a multi-disciplinary treatment team. - Familiar with Federal, State and Local laws and regulations as they apply to the community residence program and agency policies. - Provides vocational services and consultation as a member of a multi-disciplinary team; visits clients in their home and other settings as required. - Familiar with OMH regulations. - Responsible for integrating vocational goals and services. - Provides aid and assistance through all phases of the vocational service provision. - Performing routine clinical services as a member of the Team. - Responsible for charting client services. - Responsible for the vocational portion or all of creating the service plan. - Responsible for integrating vocational goals and services with the tasks of all the team members. - Responsible for ensuring revisions to the plan as the participants’ needs change. - Advocating on the rights and preferences of the participant whenever possible. - Responsible for creating a monthly spreadsheet with names of tenants and their employment status. - Follow-up quarterly with all employed tenants. - Assist with making monthly contact with tenants as needed. - Participate in bi-weekly meetings. - Participate in monthly supervision to address any work-related tasks or concerns. - Other duties as assigned. Qualifications - HS diploma or GED required. - Three years’ experience with homeless population. - Ability to work with a culturally diverse population. - Bachelor’s Degree in Human Services field preferred. - Familiarity with NYC public school system preferred. - Experience in residential setting, group work, tenant organization, case management, referral, and/or community outreach strongly preferred. Company Description S:US IS AN EQUAL OPPORTUNITY EMPLOYER. Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential, and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of service animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org.

Role Description As part of the SSVF team, this position serves as the primary initial S:US contact point for Veterans and their families. This position delivers outreach and supportive services to veteran families by providing engagement and ongoing support. Assists team members in the delivery of daily services, including providing positive modeling, peer counseling, support and encouragement to participants. Screens and assesses applicants applying for SUS Veterans Services and navigates applicants for program services through the intake process, documentation standards and necessary supports. - Provide outreach through the distribution of materials, informational/educational presentations and marketing to community members and possible participants. - Address crowds of varying sizes and offer program presentations. - Provide resource and referral services to community members and possible participants, particularly for U.S. Department of Veterans Affairs services and entitlements, public benefits, and housing resources. - Develop, assess and monitor strategic outreach plan and resources in conjunction with SSVF staff and other SSVF programs. - Interface with representatives from referring agencies and partnering service providers in order to facilitate the delivery of program services and a steady flow of referrals. - Assist program participants with accessing needed community services (housing, employment, medical, psychological, substance abuse, vocational, food, clothing, etc.) through the development of a referral network, referral and follow up. - Maintain a small caseload of SSVF participants in accordance with SSVF standards. - Assist with the development of Housing Stability Plans and follow-up re-certifications with participants. - Act as advocate for participants as appropriate; encourage and support self-advocacy. - Maintain a strong working relationship with colleagues and program managers. - Document all services in compliance with agency standards. - Work as a member of the social service team in the development of on-site and off-site socialization, educational, risk reduction and skill building activities with a view towards permanent housing stability. - Liaison to community-based services and groups including civic, social service, government, businesses, landlords and non-profit organizations. - Participate in ongoing individual supervision, team meetings, case conferences, division meetings and trainings. - Participate in SUS Veterans Service Fair(s) and other events. - Completion of other tasks as assigned by manager. Qualifications - High School Diploma or equivalent - Veteran of the U.S. Armed Forces a plus - Lived expertise in homelessness or human services a plus - Must have an ability to travel to outreach events and to engage Veterans in the field - Willingness to travel across various locations regularly including homeless shelters and VA locations (up to 80% of the time) - Ability to work outside of normal business hours a plus, including Veterans Day and occasional weekend hours Company Description S:US IS AN EQUAL OPPORTUNITY EMPLOYER. Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of service animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org.

Role Description The Senior Service Coordinator leads a team of case management-level staff within the SSVF program. They also maintain a robust caseload of housing-needy, higher-barrier program participants. This staff member assists with the management of the SSVF program, helping to ensure quality service delivery that adheres to a Housing First model and established best practices in Rapid Re-housing and homeless prevention services for veterans on Long Island. Essential Duties & Responsibilities - Manage a caseload of SSVF program participants, including those with high barriers to housing stability. - Engage program participants by maintaining regular contact to monitor and track progress and response to services, including home visits and field work. - Conduct comprehensive assessments of veterans/veteran families’ needs. - Directly supervise up to four SSVF Service Coordinators/field staff. - Provide short-term intensive case management to veteran families to achieve their housing stability goals. - Link each program participant with appropriate community resources to support their housing stability. - Assist senior program management in identifying the training needs of junior SSVF staff. - Reinforce the use of best practices for the delivery of core support services to Veteran participants. - Develop and implement individualized housing stability plans with veterans/veteran families to address identified housing barriers for Homelessness Prevention and Rapid Rehousing services. - Monitor and evaluate veteran participants’ progress and adjust housing plan and/or service delivery as necessary. - Provide regular supervision for SSVF direct reports, including support and guidance for workplace performance and behavior, troubleshooting and reducing barriers to services. - Complete all necessary documentation to ensure compliance with funding requirements, and agency quality assurance standards. - Perform comprehensive assessments of participants according to SSVF and agency standards. - Assist program participants in identifying and accessing healthcare, employment/income support and other supportive services as needed, including Department of Veterans Affairs’ services and benefits. - Advocate for veterans/veteran families at service providers and agencies in the community. - Support SSVF staff needs to address barriers on their caseloads. - Coordinate Rapid Rehousing and Homelessness Prevention services with program participants and the social service team. - Assist veteran families with housing search and placement. - Lead regular quality reviews of SSVF cases and conduct housing plan and chart audits with junior staff and SSVF management. - Prepare reports on SSVF service coordination team services and outcomes. - Coordinate and review the provision of Temporary Financial Assistance. - Cultivate positive relationships with relevant funding and monitoring entities, faith-based organizations, social service providers, and other community partners. - Participate in appropriate community collaborations and activities. - Initiate and complete case enrollment and closure when appropriate. - Run staff meetings and participate in SSVF and Veterans Services team meetings. - Be available for after-hours crisis response when needed. - Respond to stakeholder and participant needs promptly, accurately and with courtesy and respect. Model appropriate behavior. Represent the organization in a positive and appropriate manner to outside resources. - Assist in staff training and program development exercises and planning functions. - Maintain the highest levels of confidentiality for clients and staff, restricting information to those who need to know only. - Cultivate a network of willing local landlords and service partners to maintain and expand S:US’ outreach network over time. - Lead appropriate community collaborations and activities. - Respond to stakeholder and veteran needs promptly, accurately and with courtesy and respect. Model appropriate behavior. Represent the organization in a positive and appropriate manner. - Conduct presentations and lead program meetings with participants and stakeholders. - Complete other duties as assigned by supervisor. Qualifications - Bachelor’s degree required. - Ability to complete fieldwork across the S:US service area is required. Company Description S:US IS AN EQUAL OPPORTUNITY EMPLOYER. Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of service animals.

Role Description The Quality Assurance Investigator is responsible for conducting investigations involving consumers/employees in the DD, BH, HS, TS, and VT Divisions based on incidents/special issues. - Conducts investigations involving consumer/employees in the DD, BH, HS, TS, and VT Divisions based on incidents/special issues. - Responsible for conducting interviews with all parties involved in the incident. - Completes written investigation reports as per established protocol. - Must be able to review and analyze various reports to be used in investigations. - Gathers and submits evidence. - May be called upon to participate in arbitration or court hearings based on investigations. - Responsible for reviewing external investigations. - Responsible for working in conjunction with the Incident Review Coordinator and the logging in and coordination of all investigations. - Responsible for participating in audit reviews in the various facilities. - Participate on the various incident review committees. - Conduct focus reviews at facilities based on corrective actions as per investigation recommendations. - Review all preliminary investigations and follow up on missing pertinent information. Qualifications - Bachelor’s Degree required, Master’s Degree preferred. - Minimum 1 year of experience as an investigator or a quality assurance staff member within a Human Services organization. - Demonstrated ability to be a self-starter and problem solver. - Highly organized and detail-oriented with demonstrated ability for managing multiple deadlines and anticipating needs. - Effective interpersonal and written communication skills; able to relate with diverse staff and work successfully in a team atmosphere; customer service focus in interactions with diverse client population. - Minimum 1 year of experience in intermediate levels of MS Word, Excel, Outlook. - Flexibility to work on special projects after regular office hours and on weekends throughout the boroughs. Company Description S:US IS AN EQUAL OPPORTUNITY EMPLOYER. Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential, and continuous quality improvement. - From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you. - All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. - S:US is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of service animals. - To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org.

Role Description S:US is seeking a Driver for their singles women shelter. This position is located at West 126 Street New York, NY 10027. The Driver will be responsible for transporting clients, staff, and items throughout the 5 boroughs, New Jersey, and other areas where housing may be acquired. You will be required to operate between 4 sites in Harlem and the Bronx. You will be called upon to engage and assist with program participants/individuals we serve. As a member of S:US, you are committed to acting with integrity, as demonstrated by treating people consistently, honestly, and fairly to help them achieve their own goals and the goals of the agency. Essential Duties & Responsibilities: - Operate agency vehicle as assigned, transport residents, supplies, food, items, etc., to and from sites. - Ensure that the vehicle is kept in proper working order. - Report any issues immediately to the Director for Vehicle and Agency Mechanic for timely repair. - Keep compliance with all vehicle and traffic laws as they pertain to safety, speed limits, passenger safety, etc. - Maintain accurate trip logs including destination, mileage before and after, departure and arrival times, and purpose of trip to be submitted daily to vehicle operation. - Maintain cleanliness of the interior and exterior of the vehicle. - Report concerns to supervisor to be addressed by management. - Exercise discretion in handling sensitive information as required by HIPAA and Agency guidelines. - Report, document, and submit incidents timely to DHS and S:US as required. - Handle internal and external communications from residents, vendors, and patrons. - Respond to consumer needs promptly, accurately, and with courtesy and respect. - Represent the organization in a positive and appropriate manner to outside resources. - Support the mission and values of S:US and draw attention to behavior that undermines group effectiveness or is inconsistent with core values. - Additional duties as assigned. Qualifications - High School Diploma or equivalent required. - Must possess NYS Driver’s License. - At least 1 year experience in driving for a company. - Effective written and oral communication skills. Requirements - Basic computer skills (e.g., MS Office suite and Windows). Benefits - Health and wellness resources. - Generous PTO. - Professional development. Company Description S:US is an equal opportunity employer. Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential, and continuous quality improvement. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information, including all other statuses protected by Federal, State, and Local laws. S:US is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of service animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org.

Role Description Services for the Underserved (SUS) is looking for a passionate and knowledgeable Nutritionist to support their adult family shelter. In this role, you’ll partner with our Food Service Manager to help ensure menus meet Department of Health standards while also supporting the diverse dietary needs of our residents. Your expertise will play a key role in promoting health, wellness, and quality care within our community. This is a part-time consulting opportunity, ideal for someone seeking meaningful, flexible work: - Approx. 5–8 hours per week - Preferred schedule: Wednesdays, 9:00 AM – 5:00 PM - Flexibility available Qualifications - Baccalaureate degree in Nutrition or related field from an accredited college. - Active Registered Dietitian (R.D.) with the American Dietetic Association. - Minimum of two years of experience. Requirements - This position requires in-depth clinical nutrition knowledge and the ability to work independently and effectively within the care environment. Benefits - Health and wellness resources - Generous PTO - Professional development Company Description S:US IS AN EQUAL OPPORTUNITY EMPLOYER. Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of service animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description To provide clients with skills for independent living in a safe environment. - Provide habilitation services to each client as prescribed in that client’s service plans (CFA, Individual Service plan, Habilitation plan). - Assist each client, as needed, in skill development in areas such as activities of daily living, domestic living, recreation, socialization. - Ensure that each assigned client is well-groomed, including hairstyle, finger and toenail trimming, good oral and personal hygiene. - Ensure that each assigned client’s living area is clean and tidy. - Assist assigned clients, as needed, in selecting clothing by suggesting appropriate attire and color combinations. - Ensure assigned clients’ nutritional needs are met according to prescribed diet, and assist with feeding, as necessary. - Report immediately any observed/known deficiencies or own inability in providing habilitation services to clients, as well as all types of abuse, other facility problems, including physical plant/safety issues, to management. - Attend and participate in meetings, conferences and training sessions as assigned. - Carry out all policies and procedures of the agency issued by management in accordance with OPWDD or other funding agency guidelines. - With appropriate training and supervision, administer medication to clients as assigned and in compliance with management, medical and nursing policies, and procedures. - Serve as a positive role model for clients. - Ensure all interactions support the core values and mission of the agency. - Additional responsibilities as deemed necessary and/or appropriate by the Program Manager and/or designee. - Participate in meetings as assigned including supervisory and service planning meetings. - Assist in the organization and maintenance of common areas where indicated. - Participate in a 24/7 crisis response rotation, as indicated. - Adhere diligently to all life-safety policies and procedures. Qualifications - High School Diploma or approved equivalent required. - Effective written and oral communication skills. - One year’s experience providing direct services to developmentally disabled persons preferred. - AMAP certified, SCIP-R trained, CPR & First Aid Trained (Note: S:US will provide on-the-job training for such certifications). - Basic computer skills (e.g. MS Office suite and Windows). Requirements - Interprets relevant information to resolve problems. - Effectively balances considerations and alternatives to make sound decisions. - Handles unexpected situations by responding effectively to challenges and deadlines. - Copes adequately with stress on the job. - Provides timely, accurate and clear documentation according to established policies. - Applies time management skills to work effectively within given deadlines. - Organizes own time and prioritizes workload effectively. - Willingness to initiate new ideas and consistently look for better ways of doing things. - Demonstrates effective verbal, written and listening skills. - Works well as part of a team. - Can be relied upon to be available as needed; includes attendance and punctuality. - Responds to consumer needs promptly, accurately and with courtesy and respect. - Models appropriate behavior and represents the organization in a positive manner to outside resources. - Supports the missions and values of SUS and draws attention to behavior that undermines group effectiveness or is inconsistent with core values. - Maintains confidentiality of consumers and staff, restricting information to those who need to know. - Maintains positive enthusiasm toward job accountabilities and objectives. - Persists with extra effort and overcomes obstacles to get the job done. Benefits - Health and wellness resources. - Generous PTO. - Professional development. - More benefits available on the Benefits Page. Company Description S:US IS AN EQUAL OPPORTUNITY EMPLOYER. Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential, and continuous quality improvement. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information, including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of service animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org.