S3 logo
S3

This is a Contract Opportunity with our company that MUST be worked on a W2 Only. No C2C eligibility for this position. Visa Sponsorship is Available!

Retirement Plan Administrator

Location

United States

Posted

5 days ago

Salary

$21 - $23 / hour

Seniority

Mid Level

No structured requirement data.

Job Description

Retirement Plan Administrator

S3

Role Description This role provides client service and administrative support for the operation and administration of our client's defined contribution retirement plans and related payroll services. - Handle inbound payroll calls for the client's retirement plan clients and provide resolution to payroll file complications and other service issues. - Provide service and administrative support to the client's largest and most complex defined contribution plan clients and respond to client requests for information. - Ensure high quality service delivery through accurate transaction processing, responsiveness to client needs, and strict adherence to company and client standards and compliance requirements. - Receive inbound payroll calls and assist clients by resolving payroll file complications and administrative or service problems. - Process transactions to complete plan valuations such as contributions, loans, withdrawals, and earnings allocations. - Perform and analyze tests required for defined contribution plans, including discrimination testing and plan design issues. - Request and interpret data, present results to clients, and make recovery recommendations. - Reconcile trust accounting and recordkeeping systems on a plan level through daily balancing, adjustment analysis, preparing reconciliation reports, and analysis by transaction type. - Coordinate omnibus fund purchases and sales with third-party fund companies. - Format and produce client reports, including valuation reports, participant statements, investment performance reports, and necessary tax and compliance forms. - Participate in client meetings and conference calls while maintaining trustee relationships. - Discuss plan design issues, trust reconciliation issues, payroll consultation, and other services with clients. - Work expected 8am–5pm Eastern Time hours and manage both inbound call volume (approximately 10–25 calls per day) and an outbound call queue. - Accurately log and document all client interactions and transactions in the appropriate systems. Qualifications - Call center or phone-based customer service experience required. - Retirement plan or defined contribution plan experience preferred. - Basic accounting knowledge required. - Experience providing service and administrative support to complex defined contribution plan clients preferred. - Strong customer service orientation with excellent interpersonal, written, and oral communication skills. - Proven analytical and problem-solving abilities with keen attention to detail. - Ability to prioritize and execute tasks in a high-pressure environment while managing call volumes and administrative workload. - Highly self-motivated and directed with strong organizational skills. - Experience working in a team-oriented, collaborative environment. - Ability to work effectively and maintain productivity in a remote environment.

Related Categories

Related Job Pages

More Administration Jobs

Chainguard logo

Business Applications Administrator, Salesforce

Chainguard

Making the software supply chain secure by default.

Administration5 days ago
Full TimeRemoteTeam 51-200Since 2021H1B Sponsor

• Partner with Salesforce Developers, RevOps, Analytics, Marketing Ops, Sales, Marketing, and IT to implement Salesforce solutions • Translate business requirements into clear, technically accurate user stories and functional designs • Contribute to technical solution discussions and design reviews • Implement configurations aligned to established architecture and best practices • Support testing, validation, and post-release activities • Perform day-to-day Salesforce administration and configuration • Build and maintain Flows, validation rules, custom objects, fields, record types, and automation • Manage users, roles, profiles, permission sets, and access controls • Create and maintain reports and dashboards for Sales and Marketing teams • Support data hygiene, imports/exports, and governance standards • Work in sandboxes and support deployments and releases • Serve as a first-line and technical escalation point for Sales and Marketing users • Troubleshoot Salesforce issues impacting active deals, pipeline reporting, and GTM workflows • Provide timely support and guidance to unblock users • Participate in office hours and user enablement sessions • Capture recurring issues and escalate or translate them into system improvements • Support existing integrations with marketing, analytics, and billing systems • Assist in diagnosing integration and data synchronization issues • Partner with developers during integration testing and issue resolution

United States
$111K - $130K / year
T2 - Take-Two Interactive Software logo

Analyst, Stock Plan Administration

T2 - Take-Two Interactive Software

T2 - Take-Two Interactive Software is a globally-known production company that has become a leader in marketing, developing, and publishing interactive entertai

Administration5 days ago

• Generate reports and dashboards for HR, Finance, and leadership teams • Contribute to the development and communication of stock plan guidelines, tools, and manager resources • Provide support in administering and processing equity transactions—including RSUs, PSUs, Non-Qualified Deferred Compensation and ESPP—using Fidelity NetBenefits • Support grant issuance, vesting events, ESPP enrollments and purchases, and participant communications • Maintain accurate and auditable equity records; reconcile data with HRIS, Compensation, Payroll, and Finance • Support in the coordination of tax withholding, payroll processing, and financial reporting for equity and ESPP events • Provide support to ensure compliance with internal controls, SEC regulations, SOX, and global reporting standards • Assist with Section 16 filings, insider trading windows, and equity-related audits

New York
$78.9K - $116.8K / year

Role Description Continuity Global Solutions is seeking a highly organized, detail-oriented, and proactive Project Administrator to support the Senior Vice President of Operations and assist with the coordination and administration of multiple international projects. This position will serve as a critical link between operations, finance, and project management teams. The ideal candidate possesses exceptional written and verbal communication skills, and thrives in a fast-paced environment requiring strong organizational abilities, attention to detail, and the ability to manage multiple priorities simultaneously. - Provide direct administrative support to the Senior Vice President of Operations. - Manage calendars, meetings, travel arrangements, and scheduling across multiple time zones. - Draft, proofread, and edit professional correspondence, documents, and operational reports. - Maintain confidential records and sensitive company information. - Assist in the planning, coordination, and execution of domestic and international projects. - Track project milestones, deliverables, staffing requirements, and deadlines. - Maintain project documentation, databases, and operational records. - Maintain staffing trackers, deployment schedules, and personnel records. - Coordinate candidate documentation and onboarding requirements. - Assist with project budget tracking and financial reporting. - Monitor project expenditures and compare actual costs against approved budgets. - Prepare budget summaries, expense reports, and financial tracking spreadsheets. - Coordinate with accounting and finance personnel regarding invoices, purchase orders, and project-related expenses. - Support forecasting and budget planning activities. - Prepare and track purchase requests, purchase orders, and vendor communications. - Coordinate equipment shipments and inventory tracking. - Maintain organized electronic and physical filing systems. - Perform additional duties and special projects as assigned. Qualifications - Bachelor’s degree in Business Administration, Project Management, Finance, or a related field preferred. - Minimum of 3 years of administrative, project coordination, operations, or related experience. - Exceptional written, verbal, and interpersonal communication skills. - Strong organizational and time-management abilities. - Proven ability to manage multiple projects and deadlines simultaneously. - Advanced proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook. - Experience maintaining spreadsheets, reports, and tracking systems. - Strong analytical and problem-solving skills. - High attention to detail and accuracy. - Ability to work independently with minimal supervision while also functioning effectively within a team environment. Requirements - Familiarity with international operations, government contracting, or security-related projects. - Experience supporting senior executives or operational leadership. - Experience with project budgeting, financial tracking, or cost reporting.

United States
Isentia logo

Broadcast Administrator

Isentia

Empowering clients to make great decisions.

Administration5 days ago
Full TimeRemoteTeam 501-1,000Since 1982H1B No Sponsor

• Oversee the administration, management, and quality control of broadcast media content • Collate, tag, and prepare media data for machine learning and AI models • Coordinate directly with Account Executives, Customer Experience Teams, Media Monitors, and Copyright Compliance teams across the APAC region • Stay ahead of industry trends by adapting to new technologies and contributing to process improvement projects • Actively communicate updates and address data quality and accuracy concerns raised by various regional stakeholders

Philippines