RQI Partners, LLC

• The Event Coordinator is accountable for coordination and logistics for various internal and external events and meetings for the organization, reporting into Strategic Communications. • This position works closely with Director, Strategic Communications and key internal stakeholders to implement events and meetings that align with strategic priorities and support the organization’s internal and external communications objectives. • Responsibilities include managing event registration plans, promotion, and venue logistics, coordinating staff and partner attendance, ensuring streamlined strategic execution, and tracking and reporting on outcomes and metrics (ROI). • The key focus of this position is to ensure that events and meetings are executed flawlessly, align with the company's objectives, and leave a lasting, positive impact on participants. • Comprehensive Event Management: Manage logistics for various internal and external company events, including professional organization conferences, company/team meetings and customer events. • Project Coordination: Manage entire calendar of events to ensure timely adherence to and execution of plans. • On-Site Event Coordination: Provide on-site management and event support, ensuring seamless operation and immediate resolution of logistical issues. • Venue Selection and Site Visits: Research, evaluate, and conduct site visits to select the most appropriate venues for various company events and meetings. • Contract Negotiation and Management: Negotiate and manage contracts with hotels, venues, and vendors. • Planning and Budget Management: Collaborate with internal teams to plan meeting requirements, and manage budgets, ensuring events align with organizational goals. • Communication and Coordination: Maintain clear and consistent communication with internal departments and program staff to meet all event planning deadlines. • Menu Planning and Event Specifications: Coordinate food and beverage requirements with venues to establish menus and meeting specifics, ensuring high-quality attendee experiences. • Documentation and Information Dissemination: Prepare and distribute documentation and relevant information to staff, venues, and vendors to effectively and efficiently communicate event needs. • Financial Management and Invoice Processing: Manage, verify, and reconcile invoices from hotels and vendors, ensuring accurate billing and timely payments.

• Develop and implement product marketing plans and campaigns based on value propositions and market research for assigned products, including supporting pricing recommendations. • Conduct ongoing research and analysis of market trends, customer needs, and competitive landscape to inform product positioning and marketing strategies. • Collaborate with Product Management and Development to support go-to-market strategies, product launches, and promotional activities for U.S. markets. • Track and report on the effectiveness of product marketing campaigns and launches using core metrics; provide recommendations for optimization. • Work closely with internal teams (sales, product management, research, development) and external partners to ensure alignment and successful execution of marketing initiatives. • Ensure brand consistency and compliance with RQI Partners’ standards and partner organizations’ guidelines. • Support efforts to increase customer retention, satisfaction, and overall perception of RQI Partners’ products.

• Create and update RQIP platforms documentation, knowledgebase, and training materials to meet the business needs. • Ensure accurate gathering and analysis of technical and product information from multiple sources. • Maintain up‑to‑date technical and non‑technical materials—including manuals, guides, training content, etc. • Facilitate effective collaboration with technical development and product teams to document issues. • Accurately document solutions and workarounds for both technical and business audiences. • Contribute to the creation and maintenance of organizational system guidelines and manuals. • Deliver training to internal and external users of customer‑facing systems to ensure effective system adoption and use. • Develop training materials such as videos, screen captures, written documents, and knowledge‑base articles. • Partner with subject matter experts and internal stakeholders to create high‑quality content when needed. • Serve as an expert or designated subject matter expert for assigned RQIP platforms, integrations, and business processes. • Translate complex technical information into clear, concise documentation and customer‑appropriate communications.

• The Event Coordinator is accountable for coordination and logistics for various internal and external events and meetings for the organization, reporting into Strategic Communications. • This position works closely with Director, Strategic Communications and key internal stakeholders to implement events and meetings that align with strategic priorities and support the organization’s internal and external communications objectives. • Responsibilities include, but are not limited to, managing event registration plans, promotion, and venue logistics, coordinating staff and partner attendance, ensuring streamlined strategic execution, and tracking and reporting on outcomes and metrics (ROI). • The key focus of this position is to ensure that events and meetings are executed flawlessly, align with the company's objectives, and leave a lasting, positive impact on participants. • Manage logistics for various internal and external company events, including professional organization conferences, company/team meetings and customer events. • Manage entire calendar of events to ensure timely adherence to and execution of plans. • Provide on-site management and event support, ensuring seamless operation and immediate resolution of logistical issues. • Research, evaluate, and conduct site visits to select the most appropriate venues for various company events and meetings. • Negotiate and manage contracts with hotels, venues, and vendors. • Collaborate with internal teams to plan meeting requirements, and manage budgets, ensuring events align with organizational goals. • Maintain clear and consistent communication with internal departments and program staff to meet all event planning deadlines. • Coordinate food and beverage requirements with venues to establish menus and meeting specifics, ensuring high-quality attendee experiences. • Manage, verify, and reconcile invoices from hotels and vendors, ensuring accurate billing and timely payments.

• Develop and implement product marketing plans and campaigns based on value propositions and market research for assigned products, including supporting pricing recommendations. • Conduct ongoing research and analysis of market trends, customer needs, and competitive landscape to inform product positioning and marketing strategies. • Collaborate with Product Management and Development to support go-to-market strategies, product launches, and promotional activities for U.S. markets. • Track and report on the effectiveness of product marketing campaigns and launches using core metrics; provide recommendations for optimization. • Work closely with internal teams (sales, product management, research, development) and external partners to ensure alignment and successful execution of marketing initiatives. • Ensure brand consistency and compliance with RQI Partners’ standards and partner organizations’ guidelines. • Support efforts to increase customer retention, satisfaction, and overall perception of RQI Partners’ products.

• Coordinate the launch and communication of new programs - This includes the go-to-market strategy, product positioning, launch execution, and coordination with the various distribution customers and various markets within the Americas region. • Drive market campaigns and activities for the existing portfolio – Generate and nurture leads to grow distributor business, in an effort to reach financial & subscriber goals for the Alliance Resuscitation portfolio. • Develop marketing collateral, content, and tools - For the promotion, sales, and support of the Alliance Resuscitation portfolio for the Digital Distribution Market. • Provide training and support - To Distributors and ensure readiness to successfully sell. • Develop & coordinate digital marketing – Develop and deliver activities such as social media, digital advertisement, and email campaigns. • Provide channel-specific support - For program, channel, and pricing. • Track and measure marketing channel performance - To ensure effectiveness and ROI. • Communication to Digital Distributors– Within the Americas region.

• Achieve the targets for new order value • Manage allocated accounts in a customer centric manner • Use a consultative approach to achieve financial goals • Drive RQI Portfolio adoption and successful implementation • Build long term meaningful relationships with designated customers • Ensure the overall health of customers • Act as ambassador for the RQIP mission of saving more lives • Ensure customers maximize the opportunities for helping save lives in using RQIP portfolio • Conduct research and align with marketing peers on strategic marketing initiatives

• Achieve targets for new order value. • Manage allocated accounts in a customer centric manner. • Share customer best practices in RQI program adoption. • Use a consultative approach to achieve financial goals. • Drive RQI Portfolio adoption through successful implementation. • Build long term relationships with designated customers. • Ensure overall customer health and retention of learners/subscriptions. • Act as ambassador for the RQIP mission of saving more lives and engaging customer leadership. • Ensure mastery of features, functionality, and value proposition. • Conduct research for deployment of strategic marketing initiatives.

• Order Value – Achieve the targets for new order value. • Customer Account Management - Manage allocated accounts in a customer centric manner. • Best Practices - Share customer best practices in RQI program adoption between customers. • Consultative Methodology – Use a consultative approach to achieve financial goals. • Implementation – Drive RQI Portfolio adoption through to, and including, successful implementation in order to drive the lifesaving mission. • Relationships – Build long term meaningful relationships with designated customers, with the goal of them seeing RQIP as a trusted embedded element of the hospital system. • Customer Health – Ensure the overall health of customers. • RQI Portfolio – Represent with high competence the complete RQI Portfolio in designated accounts. • Renewals & Expansions - Ensure that targets for expansions/renewals in designated accounts are met and ensure retention of learners/subscriptions. • Program & Mission – Act as ambassador for the “why” and “how” behind the RQIP mission of saving more lives. • Customer Success - Ensuring that customers in designated accounts maximize the opportunities for helping save lives in using RQIP portfolio. • Customer Champions – Build a network of champion customers for peer to peer referral resources. • Implementations – Undertaking successful implementations at customer sites and super users. • ABM Engagement - Conduct research and align with marketing peers on deployment of strategic marketing initiatives. • Program Adoption (Expansions) & Renewals - Ensuring customers maximize the adoption of the RQI Portfolio in the designated accounts and ensure assigned accounts renew their agreement. • Sales Goals - Achieving subscriber, subscription, and account revenue goals. • Sales management - Demonstrating effective and efficient sales management skills to ensure effective leadership in assigned customer accounts. • Key Strategic Relationships – Strategically build key relationships and foster trust with the senior management of hospitals and relevant program administration contacts. • Program Introductions – Supporting the introduction of new Programs and features to the Program Portfolio. • Return on Investment - Assisting designated accounts in understanding and reporting the value and cost savings of their RQI program.