Ripken Baseball

• Develop seasonal and event-specific co-branded merchandise assortments across apparel, headwear, accessories and novelty. • Manage product development, purchasing, pricing, and inventory across multiple venues, ecommerce, and special events. • Identify emerging trends, new brands, and product opportunities to continually evolve the merchandise offering. • Own the day-to-day administration and optimization of the Shopify storefront. • Build and maintain product listings, collections, promotions, landing pages, and site content. • Collaborate with Marketing and Retail Operations to support product launches, promotional campaigns, and seasonal initiatives. • Analyze sales performance, inventory levels, sell-through, margin, and customer demand to optimize buying decisions. • Monitor inventory health and recommend replenishment, transfers, markdowns, and exit strategies to maximize profitability. • Support new venue openings, retail initiatives, and special merchandising projects as the business continues to expand.

• Own the end-to-end customer journey • Identify key milestones for user engagement, optimize lifecycles, build effective segmentation, and lead automation. • Build, test, and deploy automated sequences and pulse campaigns to support customer engagement and drive long-term retention • Create templates, documentation, and self-service tools that empower teams to execute high-velocity campaigns independently • Collaborate with sales and customer success to refine lead-nurture strategies and sales handoff workflows. • Research and drive technology infrastructure decision-making creating scalable solutions across the business (email, CRM, SMS, etc.) • Stay ahead of industry trends in lifecycle marketing, AI-driven personalization, and new engagement channels • Ensure all communications comply with CAN-SPAM, CASL, and GDPR regulations, maintaining industry standards for deliverability and best practices.

• Outbound Sales & Relationship Building • Conduct proactive outreach to youth sports organizations, travel teams, coaches, and program leaders through phone calls, text messages, email, and video meetings • Build relationships with new and existing organizations to generate interest in Unrivaled Sports events and experiences • Represent the Unrivaled Sports brand with energy, professionalism, and a customer-first mindset • Help fuel registration growth for priority tournaments, marquee events, and standout experiences across Unrivaled Sports • Maintain accurate and organized records of outreach activity, prospect pipelines, lead sources, and conversion progress

• Act as day-to-day contact for current partners, onboarding and managing relationships • Manage activation schedule; calendaring, planning and executing activations working with key internal and external stakeholders • Liaise with the Unrivaled Sports network of venue and league operators to understand specific constraints and needs • Work with the Partnership Marketing team members to enhance current partnership activations, identify new revenue opportunities, and provide additional strategic value for partnerships • Maintain benchmarks and collect & report documentation of partnership activity, including content and data

• Assist in recording and reconciling daily Food & Beverage and Retail sales from multiple POS systems into the accounting platform (Sage), ensuring accuracy and timeliness • Track, compile, and organize revenue data from various sources to support reporting and financial analysis • Assist in identifying discrepancies and resolving data inconsistencies across systems and reports • Support the development, documentation, and implementation of standardized processes for revenue tracking and reporting • Participate in training initiatives and proactively recommend process improvements to enhance efficiency and data accuracy • Provide support to other areas of the Accounting and Finance team as needed, including ad hoc projects and assignments

• Execute the visual identity of Unrivaled Sports across all touchpoints • Create social-first creative assets for various platforms • Design effective and engaging print assets • Build design toolkits for tournaments and operations • Implement and expand design systems • Develop motion graphic elements for social media and video

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description All-Ripken is seeking a Social Media Coordinator to support the growth and engagement of our digital community across all social platforms. This hourly role will be responsible for managing daily social media activity, executing the content calendar, and ensuring consistent brand voice across platforms. The ideal candidate is organized, creative, and passionate about youth sports. In addition to managing day-to-day social media operations, this role may have opportunities to attend All-Ripken events to capture and publish real-time content, highlighting players, coaches, and the overall experience. Key Responsibilities - Social Media Management - Manage All-Ripken social media accounts across platforms including Instagram, Facebook, X (Twitter), TikTok, and YouTube. - Schedule, publish, and monitor posts according to the approved content calendar. - Ensure all content aligns with All-Ripken’s brand standards and messaging. - Monitor comments, messages, and engagement, escalating questions or issues as needed. - Content Execution - Work closely with All-Ripken leadership and the marketing team to execute the social media posting schedule. - Assist with caption writing, hashtag strategy, tagging, and platform-specific formatting. - Coordinate graphics, videos, and photography for posts and campaigns. - Identify opportunities for trending formats, reels, and short-form video content. - Content Tracking & Reporting - Track post-performance and engagement metrics. - Provide weekly updates on content performance and growth trends. - Assist with campaign recaps and reporting around major events and promotions. - Event Content Opportunities - Capture and publish live or near-live content during All-Ripken events when available. - Assist with player highlights, behind-the-scenes coverage, and community storytelling. - Support recap posts and post-event social coverage. Qualifications - 1–3 years of experience in social media management, digital marketing, or content creation. - Strong understanding of Instagram, TikTok, Facebook, X, and YouTube best practices. - Experience using social media scheduling tools (Hootsuite, Sprout, Later, etc.). - Strong writing and communication skills. - Ability to follow a structured posting calendar and meet deadlines. - Comfortable working in a fast-paced sports environment. - Passion for baseball, softball, youth sports, or sports media preferred. Requirements - Basic photo and video editing (Canva, Adobe, CapCut, etc.). - Experience covering live events or sports content. - Ability to identify engaging storytelling opportunities within youth sports communities. Working Conditions / Special Physical Requirements - Hourly position (estimated 10–20 hours per week, varies by season). - Potential additional hours during event coverage or peak tournament seasons. - Opportunities for on-site event work and content capture at select All-Ripken events.