RHI Magnesita

Role Description As Head of Enterprise AI & Intelligent Automation, you will report directly to the SVP, Head of Global Business Services, and serve as the executive owner of the AI agenda across Global Business Services and end-to-end business processes. This is a highly visible leadership role with regular exposure to the Executive Team, where you will influence strategic decisions, shape the AI roadmap, and drive enterprise-wide adoption of Artificial Intelligence and Intelligent Automation. - Identify where AI can create the greatest business value. - Define the implementation roadmap. - Challenge existing ways of working. - Ensure successful execution and adoption across the organization. - Transform and digitalize global operations across: - Lead-to-Cash (L2C) - Plan-to-Make (P2M) - Record-to-Report (R2R) - Procure-to-Pay (P2P) - Hire-to-Retire (H2R) - Work in close partnership with Business Leaders, IT, Global Process Owners (GPOs), Regional GBS Business Partners, Shared Services teams, and strategic external partners. - Lead enterprise AI transformation, identifying business opportunities, selecting the right technologies and partners in cooperation with IT. - Ensure AI delivers sustainable business impact through measurable adoption metrics. - Some international travel will be required. Qualifications - Bachelor’s or master’s degree in business administration, Finance, Engineering, Information Systems, Computer Science or another relevant field. - Extensive international leadership experience in AI, Intelligent Automation, Digital Transformation, Global Business Services or Shared Services within complex multinational organizations. - Proven experience leading enterprise AI transformation initiatives from strategy through successful implementation and measurable business outcomes. - Hands-on experience delivering AI and GenAI solutions in business environments. - Strong understanding of: - Generative AI and enterprise AI applications - AI Agents and intelligent assistants - Intelligent Automation (RPA, workflow and process automation) - Process Mining and Process Intelligence - Data, analytics and AI governance - Demonstrated ability to identify AI opportunities, develop business cases and prioritize investments based on business value. - Strong commercial mindset with experience managing technology vendors, consulting partners and software providers. - Experience working across multiple business functions such as Finance, HR, Procurement, Supply Chain or Shared Services. - Excellent stakeholder management skills with the ability to influence senior executives across Business and IT. - Experience presenting to executive leadership and operating confidently in a highly visible, strategic environment. - Strong leadership capabilities with the ability to drive change across global, cross-functional organizations. - Excellent communication, negotiation and influencing skills. - Languages: English – fluent. Requirements - Define, own and continuously evolve the Enterprise AI and Intelligent Automation strategy aligned with RHI Magnesita's business priorities. - Build and maintain a portfolio and roadmap of AI, GenAI and Intelligent Automation initiatives across all end-to-end business processes. - Act as the single point of accountability for AI strategy, prioritization, implementation and business value realization within GBS and end-to-end processes. - Identify high-value AI opportunities and translate business challenges into scalable, practical AI solutions. - Lead AI initiatives from ideation and business case development through implementation, adoption and continuous optimization. - Partner closely with Business, IT, Global Process Owners, Regional GBS organizations and Shared Services teams to embed AI into day-to-day operations. - Evaluate emerging AI technologies, market trends, vendors and strategic partners. - Challenge proposed solutions and ensure technology decisions are driven by business value, scalability and long-term sustainability. - Establish governance, prioritization frameworks and operating models for AI initiatives in alignment with enterprise standards and IT governance. - Orchestrate delivery across internal teams and strategic partners (e.g. Capgemini and other technology providers). - Define KPIs and value realization metrics to measure the impact of AI initiatives. - Ensure responsible, secure and compliant use of AI technologies in accordance with corporate policies and applicable regulations. - Build AI awareness and capabilities across the organization while fostering a culture of innovation and continuous improvement. - Prepare and present AI strategies, investment proposals and transformation to senior leadership and the Executive Team. Benefits - Competitive salary package that reflects your qualifications and experience and aligns with current market values. - Flexible, trust-based working hours, and possibility of 100% remote work. - RHIM Academy for your ongoing learning & development, including full LinkedIn Learning catalogue. - In addition to local benefits for Poland, many global benefits are also offered.

• Maximize sales and market share of refractory products and services for steel customers. • Develop and maintain multi-level relationships across customer organizations. • Identify opportunities to increase revenue through material, service offerings, and margin optimization. • Build strong supplier–end-user relationships to ensure long-term partnerships. • Monitor and respond to political, economic, competitive, and production trends affecting the steel industry. • Achieve customer-specific targets, including sales volume, turnover, inventory days-on-hand (DOH), and margin. • Maintain CRM records, including customer contacts, call reports, opportunities, market share, and competitor activity. • Submit reports detailing customer production, competitor movements, new projects, and market insights as needed. • Provide strategic updates on product performance, application innovations, and service enhancements. • Deliver accurate rolling forecasts for material and service needs to optimize inventory and supply chain efficiency. • Oversee demand cycles, including supplier selection, negotiations, purchasing, logistics, outage schedules, and performance tracking. • Negotiate favorable payment terms and ensure timely collections. • Coordinate daily schedules of sales activities and service personnel. • Collaborate with Technical Marketing to propose and execute trials of new materials and optimize application concepts. • Support customer refractory installation and application troubleshooting. • Travel within the designated territory and represent RHI Magnesita at trade shows, industry events, and customer meetings.

Role Description RHI Magnesita is seeking a results-driven Sales Manager to lead and grow business within the Cement and Lime segments across the Southeastern United States. This role is responsible for driving revenue growth, strengthening strategic customer relationships, and delivering technical sales solutions that align with customer operational needs and performance objectives. The ideal candidate combines strong commercial acumen with technical understanding of refractory products and high-temperature industrial processes, particularly within cement and lime production environments. Key Responsibilities - Customer Management & Growth - Develop and execute strategic sales plans for Cement and Lime accounts across the Southeast region. - Build and maintain strong relationships with plant managers, procurement teams, and technical stakeholders. - Identify growth opportunities, including cross-selling and upselling refractory products, systems, and services. - Sales Execution - Deliver revenue targets and profitability goals aligned with regional and global objectives. - Manage the full sales cycle, including forecasting, pricing, contract negotiation, and order execution. - Monitor market trends, competitive activity, and customer needs to refine sales strategies. - Technical Sales & Solutions - Collaborate with technical and engineering teams to deliver customized refractory solutions. - Provide technical support and product recommendations to improve customer performance and cost-efficiency. - Participate in site visits, shutdown planning, and installation oversight as needed. - Market Development - Expand RHI Magnesita’s presence within the regional Cement and Lime industries. - Prospect and develop new business opportunities and strategic partnerships. - Represent the company at industry events, conferences, and customer engagements. - Internal Collaboration - Work cross-functionally with operations, supply chain, and R&D teams to ensure customer satisfaction. - Maintain accurate CRM data, sales forecasts, and reporting. - Contribute to regional business planning and strategy development. Qualifications - Bachelor’s degree in Engineering, Business, or a related field (or equivalent experience). - 3-5 years of sales experience in industrial B2B environments, preferably in: - Refractories, Cement, Lime, Steel, or heavy process industries. - Strong understanding of Cement and/or Lime production processes is highly preferred. - Proven track record of meeting or exceeding sales targets. - Excellent communication, negotiation, and relationship-building skills. - Ability to travel extensively within the Southeast U.S. (approximately 50–70%). - Proficiency with CRM systems and Microsoft Office tools. Company Description As the global leader in refractories, RHI Magnesita supplies advanced products, technologies, and services essential for high-temperature industrial processes in sectors such as steel, cement, and glass. With around 20,000 employees and production sites across the globe, we are committed to innovation, sustainability, and market leadership. By supporting our customers’ transition to greener solutions and reducing emissions across our value chain, we are shaping tomorrow’s world.

Role Description As a Global Process Expert, you will drive excellence, standardization, and continuous improvement across the Lead-to-Cash process globally. In this role, you will be responsible for designing, optimizing, and governing end-to-end processes from lead generation through order fulfillment and invoicing. You will work closely with Sales, Customer Service, Finance, IT, and Digital Transformation teams to implement new tools, automate processes, and leverage AI technologies to improve efficiency, compliance, and customer experience. You will define and maintain global policies, act on audit findings, and drive change from existing to new ways of working. Additionally, you will lead improvement initiatives aligned with business priorities, monitor process performance through key metrics, and foster cross-functional collaboration to ensure seamless integration across the organization. Lastly, you will support the Global Process Owner in continuously enhancing process strategy and performance targets, assist project teams in transitioning activities to shared service centers in line with global models, and conduct workforce analysis including full-time equivalent sizing and gap identification. Travel in this position would be expected once per quarter. Your Tasks - Designing and implementing an optimized operating model - Identifying and analysing stakeholder requirements from both business and Shared Service Centre side - Analyzing existing workflows and identifying opportunities for automation and standardization - Developing, documenting, implementing and improving processes (activities, variants, roles, controls, change management) - Defining E2E process KPI and process adoption metrics - Supporting the rollout of new business applications and process management tools Qualifications - Bachelor’s or master’s degree in accounting, business administration, finance or any other field of similar relevance - Several years of international expertise in global companies, related to E2E L2C processes and operations - In-depth knowledge of end-to-end AR processes, best practices and improvement enablers in Quote to Order processes - Experience with shared service model and transformation - Knowledge of process management methodologies (e.g. Lean, Six Sigma) - Experience with process model/data mining tool SAP Signavio, ERP: SAP ECC, SAP S/4 and CRM tool like MS Dynamic or other - Understanding of AI, machine learning, and generative AI applications in business environments - Languages: English – fluent Nice to Have - Experience with any CPQ tool and SAP S/4 roll out or other AR software’s implementation is beneficial Benefits - Competitive salary package that reflects your qualifications and experience and aligns with current market values - Flexible, trust-based working hours - Possibility of 100% remote work - RHIM Academy for your ongoing learning & development, including full LinkedIn Learning catalogue - In addition to local benefits for Poland, many global benefits are also offered Company Description As the global leader in refractories, we supply advanced products, technologies and services essential for high-temperature industrial processes in sectors such as steel, cement, and glass. With around 20,000 employees and production sites across the globe, we are committed to fostering innovation, sustainability, and market leadership. By leading the industry in reducing emissions and supporting our customers' transitions to greener solutions, we are shaping tomorrow’s world.

• Receive and synthesize data about customer business and technical requirements and address them with technical architecture(s) • Understand Customer Technical Environment and map architecture and digital transformation solutions to customer business outcomes • Provide guidance and support with technical expertise to teams in building cloud infrastructure and developing features for Cloud Solutions • Keep up with best practices, software development trends, and innovations

Role Description At RHI Magnesita, this role sits at the center of our supply chain operations, ensuring accurate inventory control and seamless warehouse execution across our external network. We strongly value internal talent for this opportunity—someone who already understands our business, materials, systems, and ways of working—because that knowledge enables immediate impact and faster decision-making in a highly operational environment. As a Warehousing & Inventory Specialist, you will leverage your understanding of our processes and partnerships to drive efficiency across resale receiving, repackaging, and recycling workflows. Your familiarity with our systems (including SAP/S4 and TANGRO), materials, and cross-functional dynamics will help strengthen inventory accuracy, reduce discrepancies, and improve coordination with 3PL partners and commercial teams. This role is ideal for an internal candidate looking to broaden their exposure across supply chain and commercial operations, take on greater ownership, and play a key role in connecting warehouse execution with broader business performance. Your contributions will directly impact cost control, service levels, and operational excellence across the region. Qualifications - 3–5 years of experience in supply chain, warehousing, or inventory management - Strong SAP / S4 HANA proficiency and advanced MS Office skills - Hands-on, results-driven mindset with strong problem-solving capabilities - Ability to make quick, informed decisions in operational environments - Excellent communication and collaboration skills across teams and partners - Bilingual capabilities are a plus Requirements - Lead and manage resale receiving activities and associated TANGRO workflows across third-party warehouses - Partner with Commercial Management and 3PL providers to ensure accurate inventory control, timely deliveries, and resolution of discrepancies - Investigate and resolve inventory variances, supporting daily operations as well as mid-year and annual physical counts - Drive inventory accuracy through adjustments, audits, and process improvements - Coordinate repackaging, recycling, and disposal activities to minimize waste and avoid excess storage costs - Maintain and troubleshoot TANGRO invoicing to ensure accuracy and transparency - Support S4/HANA and digital initiatives, including onboarding and training for warehouse partners Benefits - High Visibility & Impact: Directly influence inventory accuracy, operational efficiency, and cost control across the region - Cross-Functional Exposure: Collaborate with supply chain, procurement, commercial teams, and external logistics partners globally - Continuous Improvement Focus: Opportunity to drive process enhancements and implement best practices in warehousing and inventory management - Global Reach: Engage with international teams and travel (~30%) to support operations and build relationships across the network - Autonomy & Ownership: Make real-time decisions that impact business performance in a dynamic, fast-paced environment Work Environment - Remote role based in the United States (York, PA area preferred) - Approximately 30% travel (domestic and international)

• Develop and implement strategic sales plans to achieve organizational sales targets and expand the customer base in the US East region. • Lead and manage the sales team by setting clear objectives, providing coaching, and monitoring performance metrics. • Collaborate closely with marketing, product development, and customer service teams to align efforts and maximize sales opportunities. • Analyze market trends and competitor activities to adapt sales approaches and identify innovative opportunities for growth. • Build and nurture long-term relationships with key clients and stakeholders to ensure ongoing business success and customer satisfaction. • Prepare and present comprehensive sales reports and forecasts to senior management, demonstrating insights and actionable recommendations.

• Serve as the primary HR contact for all Canadian business operations, providing comprehensive support across talent acquisition, employee relations, compliance, and day‑to‑day HR services. • Ensure that all HR practices align with Canadian employment legislation and support employees and leaders across Sales, Service, and corporate functions. • Lead full‑cycle recruitment for all Canadian roles, including sourcing, screening, interviewing, and selection. • Develop creative and effective recruitment strategies tailored to the Canadian talent market. • Oversee onboarding and orientation processes to ensure a seamless experience for new hires. • Act as the primary resource for employee relations matters across Canadian teams. • Partner with managers to assess team health, anticipate challenges, and implement proactive solutions. • Provide guidance on conflict resolution, performance management, and policy interpretation. • Build strong, collaborative relationships with employees and leaders at all levels. • Apply deep knowledge of Canadian employment law, provincial regulations, and HR best practices. • Interpret and administer HR policies, employee handbooks, and benefits programs within the Canadian context. • Ensure HR processes align with federal and provincial legislation, including Québec requirements where applicable.

• Lead full‑cycle recruitment for Canadian roles • Oversee onboarding processes for new hires • Act as primary resource for employee relations • Partner with managers for team health assessments • Administer HR policies and compliance with legislation

Role Description The Human Resources Business Partner (HRBP) serves as the primary HR contact for all Canadian business operations, providing comprehensive support across talent acquisition, employee relations, compliance, and day‑to‑day HR services. This role ensures that all HR practices align with Canadian employment legislation and supports employees and leaders across Sales, Service, and corporate functions. Fluency in French and English is required. Key Responsibilities - Talent Acquisition & Onboarding - Lead full‑cycle recruitment for all Canadian roles, including sourcing, screening, interviewing, and selection. - Develop creative and effective recruitment strategies tailored to the Canadian talent market. - Oversee onboarding and orientation processes to ensure a seamless experience for new hires. - Support local talent management initiatives and cultural engagement activities. - Employee Relations & HR Advisory - Act as the primary resource for employee relations matters across Canadian teams. - Partner with managers to assess team health, anticipate challenges, and implement proactive solutions. - Provide guidance on conflict resolution, performance management, and policy interpretation. - Build strong, collaborative relationships with employees and leaders at all levels. - Compliance & HR Policy Administration - Apply deep knowledge of Canadian employment law, provincial regulations, and HR best practices. - Interpret and administer HR policies, employee handbooks, and benefits programs within the Canadian context. - Ensure HR processes align with federal and provincial legislation, including Québec requirements where applicable. - Benefits, Leaves & Employee Support - Guide managers and employees through their responsibilities during leave periods, ensuring compliance and clear communication. - Maintain accurate documentation and ensure timely follow‑up on all employee inquiries. Qualifications - Bachelor’s degree in Human Resources, Business Administration, or related field. - HR certification (e.g., CHRP, CPHR, SHRM‑CP) considered an asset and may substitute for degree requirements. - Minimum 5 years of HR Business Partner experience, preferably supporting field‑based or distributed teams. - Demonstrated expertise in Canadian employment law and employee relations. Additional Skills & Qualifications - Fluency in French and English (written and spoken). - Strong proficiency with SAP, SuccessFactors an asset. - Exceptional interpersonal skills with the ability to communicate clearly, professionally, and with empathy. - High attention to detail and strong organizational skills. - Ability to work independently in a fast‑paced, remote environment while supporting multiple stakeholders across Canada.