Realtor.com

• Serve as Realtor.com’s Senior Field Team representative with national, state, and local Realtor® associations, MLSs, and related organizations. • Foster and maintain trusted relationships across a broad spectrum of brokers, agents, association executives, and MLS leaders. • Translate partnerships into business outcomes that drive MLS retention, data coverage, and Realtor.com product adoption. • Actively engage stakeholders on a regular basis • Oversee acquisition (and where appropriate lead negotiation), licensing, and integration of MLS data to ensure accuracy, timeliness, and compliance. • Drive proactive outreach to MLSs, brokers, and industry partners to acquire listing agreements and drive adoption of tools like Realtor.com+. • Partner with internal Product, Communications, Marketing, and Legal teams to align industry messaging and needs with Realtor.com’s business strategy and technology roadmap. • Represent Realtor.com at major real estate conferences and events (e.g., Inman, NAR, CMLS, Thrive). • Directly lead the Industry Relations Field team, including: • MLS engagement and operations. • Field Team communications and events strategy. • Integrate these functions into a cohesive strategy that elevates Realtor.com’s industry/MLS partner relationships through visibility, credibility, and partner satisfaction. • Appropriately manage the Field team, ensuring the quality of the team is maintained at or above acceptable standards, provide coaching, onboarding, resources, and leadership development for the Field Team to ensure the team’s long-term effectiveness. • Manage administrative tasks, travel approvals, expense reports, staying within approved sponsorship and related budgets, and all performance review processes. • The Employee must be able to work independently from a remote location and provide the necessary office space, phone, and internet connections.

Title: Senior Account Manager, Broker Success Location: United States Job Description: Category: Sales and Revenue Job ID: 3025 Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. Senior Account Manager, Broker Success at Realtor.com® Are you an expert at relationship building and managing high-value accounts? Are you eager to develop impactful relationships, while securing and retaining revenue? If you want to pursue your professional goals as you help grow an innovative real estate tech company, this work is for you. Join us as our newest Senior Account Manager, Broker Success and help change the world of real estate, one home at a time. The Senior Account Manager, Broker Success manages a book of business comprising Realtor.com’s strategic, high-value account relationships. The Senior Account Manager builds long-lasting, mutually-beneficial relationships with their accounts with the goal of helping secure and retain revenue. This is done through developing impactful relationships, working with customers on product knowledge, and effective account management. Senior Account Managers serve as a dedicated consultant, problem-solver, and relationship manager with account stakeholders. You will collaborate with multiple departments and divisions to ensure customer concerns, inquiries, and expectations are communicated and resolved. As a Senior Account Manager, you will serve as a leader and escalation point for the Broker Success department and other Account Managers. You will assist with the coaching and development of staff, and you will contribute to the overall success of the department. Top Reasons to Apply: - Act as a Dedicated Strategic Consultant: Take ownership of a premier book of business, serving as the primary relationship manager, data-driven consultant, and trusted problem-solver for Realtor.com’s highest-value broker accounts. - Mentor and Lead Within the Team: Step into a recognized leadership role where you will actively coach, train, and develop other Account Managers, while serving as a critical escalation point for the Broker Success department. - Drive Data-Backed Customer Success: Use advanced reporting, analytics, and enterprise systems (like Salesforce) to deliver structured insights that maximize product performance, boost agent engagement, and secure revenue retention. What You’ll Do: - Proactively communicate with and manage assigned accounts to encourage their continued engagement with Realtor.com’s products and services. - Develop and sustain strong account relationships through consistent onboarding, coaching, and communication. - Educate accounts on product configurations and best practices to increase product performance, agent engagement, and revenue. - Provide support and guidance to account stakeholders with structured data and reporting to support recommendations for products during renewals and new orders. - Execute effectively towards company initiatives set by leadership and corporate OKRs. - Use data to determine daily priorities and key accounts requiring engagement. - Maintain enterprise systems (i.e. Salesforce, Focus Fire) with accurate contact data, communication logs, and account activity. - Maintain updated knowledge of new company products and services. - Resolve challenging client inquiries, issues, and escalations, using cross-functional teams as needed and preventing additional issues by improving processes. - Identify, troubleshoot and escalate bugs within multiple platforms, including SalesForce, Broker/Office/Agent Dashboards and Focus Fire. - Work on Special Projects as assigned. - Coach, develop, and train other Account Managers. - Serve as a leader and escalation point within Broker Success. What You’ll Bring: - Bachelor’s Degree or equivalent experience. - 5+ years experience managing enterprise-level relationships for a high-growth company. Real estate experience is a plus.. - Excellent verbal and written communication skills. - Proficiency with Microsoft Office and G Suite, with intermediate knowledge of Excel and Sheets. - Friendly and positive personality; able to effectively engage a variety of audiences at all levels of a business. - A focus on relationships, able to gain trust through communication, expectation setting and completion of planned deliverables. - Strong influencer and people leader. - Comfortable presenting to audiences and running customer meetings. How We Work: We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. This is a U.S.-based, remote role. At Realtor, we recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect in the listed location. We tailor our offers based on the selected candidate’s experience, industry knowledge, technical and communication skills, location and other factors that may prove relevant during the interview process. All ranges are location based, ranges for positions in other locations may vary based on the local market. The annual OTE for this position is $95,000 – $110,000 USD. How We Reward You: Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to: - Inclusive and Competitive medical, Rx, dental, and vision coverage - Family forming benefits - 13 Paid Holidays - Flexible Time Off - 8 hours of paid Volunteer Time off - Immediate eligibility into Company 401(k) plan with 3.5% company match - Tuition Reimbursement program for degreed and non-degreed programs - 1:1 personalized Financial Planning Sessions - Student Debt Retirement Savings Match program - Free snacks and refreshments in each office location Do the best work of your life at Realtor.com® Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow. Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

• Build and lead deep strategic relationships with a portfolio of ~25 highest-value strategic accounts, establishing Realtor.com as a core business partner. • Provide a personalized experience for your customers, learning their business operations and systems in order to provide them with custom consultation, data, and best practices for their Realtor.com products and services. • Engage with customers on a personal level, celebrating not only their business milestones, but also their personal ones (e.g. birthdays, holidays). • Retain and grow revenue with your customers by managing their post-sale experience. This includes product implementation, training, ongoing support, escalations, retention, and renewals. • Travel for conferences, events, and customer engagement (~10% of your time). • Execute effectively towards company initiatives set by leadership and corporate OKRs. • Develop a thorough understanding of all key Realtor.com business processes and products, recommending and implementing enhancements that will drive revenue with and improve the experience of high-value customers. • Communicate effectively with individuals across all levels of the company, including Sales, Product, Marketing, Technology, Operations, and Finance. • Have comprehensive business knowledge and technical skill on Salesforce, Focus Fire, and other enterprise systems.

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. Senior Account Manager, Broker Success at Realtor.com® Are you an expert at relationship building and managing high-value accounts? Are you eager to develop impactful relationships, while securing and retaining revenue? If you want to pursue your professional goals as you help grow an innovative real estate tech company, this work is for you. Join us as our newest Senior Account Manager, Broker Success and help change the world of real estate, one home at a time. The Senior Account Manager, Broker Success manages a book of business comprising Realtor.com’s strategic, high-value account relationships. The Senior Account Manager builds long-lasting, mutually-beneficial relationships with their accounts with the goal of helping secure and retain revenue. This is done through developing impactful relationships, working with customers on product knowledge, and effective account management. Senior Account Managers serve as a dedicated consultant, problem-solver, and relationship manager with account stakeholders. You will collaborate with multiple departments and divisions to ensure customer concerns, inquiries, and expectations are communicated and resolved. As a Senior Account Manager, you will serve as a leader and escalation point for the Broker Success department and other Account Managers. You will assist with the coaching and development of staff, and you will contribute to the overall success of the department. Top Reasons to Apply: - Act as a Dedicated Strategic Consultant: Take ownership of a premier book of business, serving as the primary relationship manager, data-driven consultant, and trusted problem-solver for Realtor.com’s highest-value broker accounts. - Mentor and Lead Within the Team: Step into a recognized leadership role where you will actively coach, train, and develop other Account Managers, while serving as a critical escalation point for the Broker Success department. - Drive Data-Backed Customer Success: Use advanced reporting, analytics, and enterprise systems (like Salesforce) to deliver structured insights that maximize product performance, boost agent engagement, and secure revenue retention. What You’ll Do: - Proactively communicate with and manage assigned accounts to encourage their continued engagement with Realtor.com’s products and services. - Develop and sustain strong account relationships through consistent onboarding, coaching, and communication. - Educate accounts on product configurations and best practices to increase product performance, agent engagement, and revenue. - Provide support and guidance to account stakeholders with structured data and reporting to support recommendations for products during renewals and new orders. - Execute effectively towards company initiatives set by leadership and corporate OKRs. - Use data to determine daily priorities and key accounts requiring engagement. - Maintain enterprise systems (i.e. Salesforce, Focus Fire) with accurate contact data, communication logs, and account activity. - Maintain updated knowledge of new company products and services. - Resolve challenging client inquiries, issues, and escalations, using cross-functional teams as needed and preventing additional issues by improving processes. - Identify, troubleshoot and escalate bugs within multiple platforms, including SalesForce, Broker/Office/Agent Dashboards and Focus Fire. - Work on Special Projects as assigned. - Coach, develop, and train other Account Managers. - Serve as a leader and escalation point within Broker Success. What You’ll Bring: - Bachelor’s Degree or equivalent experience. - 5+ years experience managing enterprise-level relationships for a high-growth company. Real estate experience is a plus.. - Excellent verbal and written communication skills. - Proficiency with Microsoft Office and G Suite, with intermediate knowledge of Excel and Sheets. - Friendly and positive personality; able to effectively engage a variety of audiences at all levels of a business. - A focus on relationships, able to gain trust through communication, expectation setting and completion of planned deliverables. - Strong influencer and people leader. - Comfortable presenting to audiences and running customer meetings. How We Work: We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. This is a U.S.-based, remote role. At Realtor, we recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect in the listed location. We tailor our offers based on the selected candidate's experience, industry knowledge, technical and communication skills, location and other factors that may prove relevant during the interview process. All ranges are location based, ranges for positions in other locations may vary based on the local market. The annual OTE for this position is $95,000 - $110,000 USD. How We Reward You: Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to: - Inclusive and Competitive medical, Rx, dental, and vision coverage - Family forming benefits - 13 Paid Holidays - Flexible Time Off - 8 hours of paid Volunteer Time off - Immediate eligibility into Company 401(k) plan with 3.5% company match - Tuition Reimbursement program for degreed and non-degreed programs - 1:1 personalized Financial Planning Sessions - Student Debt Retirement Savings Match program - Free snacks and refreshments in each office location Do the best work of your life at Realtor.com® Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow. Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. Lead Account Manager, Dedicated Success at Realtor.com® Are you a relationship building expert? Are you eager to manage your own book of high-value customer relationships and also serve as a lead for a team of Account Managers? If you want to pursue your professional goals as you help grow an innovative real estate tech company, this work is for you. Join us as our newest Lead Account Manager, Dedicated Success and help change the world of real estate, one home at a time. Top Reasons to Apply: - Own High-Value Impact: Manage and grow a high-stakes book of strategic, high-value accounts, taking full ownership of revenue retention, product implementation, and renewals for Realtor.com's most critical partnerships. - Step into True Leadership: Elevate your career by serving as a key leader within the Dedicated Success team - coaching account managers, tackling escalations, and working directly with the Manager to develop staff and streamline business operations. - Drive Cross-Functional Influence: Work at the intersection of business and tech, collaborating across all levels of the company - from Sales and Product to Marketing and Technology - while leveraging advanced systems like Salesforce to optimize the customer experience. What You’ll Do: - Build strong relationships with a book of customers, establishing Realtor.com as a friendly, trusted business partner. - Retain and grow revenue with your customers by managing their post-sale experience. This includes product implementation, training, ongoing support, escalations, retention, and renewals. - Assist the Manager, Dedicated Success with the coaching and development of the Dedicated Success team. - Educate and motivate the Dedicated Success team, working with them on quality, efficiency, product knowledge and account management skills. - Execute effectively towards company initiatives set by leadership and corporate OKRs. - Develop a thorough understanding of all key Realtor.com business processes and products, recommending and implementing enhancements that will drive revenue with and improve the experience of high-value customers. - Communicate effectively with individuals across all levels of the company, including Sales, Product, Marketing, Technology, Operations, and Finance. - Have comprehensive business knowledge and technical skill on Salesforce, Focus Fire, and other enterprise systems. What You’ll Bring: To be successful in this role, the Lead Account Manager, Dedicated Success must be a people person who feels comfortable managing the entire post-sale experience with customers, building strong relationships with internal and external stakeholders. You are a self-starter who excels at managing your own schedules and priorities. You will own the success of your book of business, focusing on revenue retention and growth. - Bachelor’s Degree and 8-10 years of related or relevant experience. - Minimum of 5 years of account management experience with key/major accounts. - Experience overseeing complex corporate projects through completion. - Experience as a team leader. - Excellent verbal and written communication skills. - Ability to work with PCs, Internet and Microsoft applications (Word, Excel, and Outlook). - Salesforce experience. - Knowledge of the real estate industry. How We Work: We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. This is a US-based, remote role. At Realtor, we recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect in the listed location. We tailor our offers based on the selected candidate's experience, industry knowledge, technical and communication skills, location and other factors that may prove relevant during the interview process. All ranges are location based, ranges for positions in other locations may vary based on the local market. The annual OTE for this position is $115,000 - $135,000 USD. How We Reward You: Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to: - Inclusive and Competitive medical, Rx, dental, and vision coverage - Family forming benefits - 13 Paid Holidays - Flexible Time Off - 8 hours of paid Volunteer Time off - Immediate eligibility into Company 401(k) plan with 3.5% company match - Tuition Reimbursement program for degreed and non-degreed programs - 1:1 personalized Financial Planning Sessions - Student Debt Retirement Savings Match program - Free snacks and refreshments in each office location Do the best work of your life at Realtor.com® Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow. Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

Title: B2B Inside Sales Representative Location: Scottsdale, AZ, United States Job Description: Category: Sales and Revenue Job ID: 2789 Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. Office Address: 5601 N Pima Rd. Scottsdale, AZ 85250 Realtor.com is currently looking for a talented individual to join our team in the role of Digital Sales Consultant Associate, which is a unique and exciting inside sales role. As a member of this team, you will be required to make a high volume of outbound calls to sell our lead generation product called Connections Plus. Our solution provides real estate agents and brokers with real time buyer leads. We’re interested in people who are hungry sales professionals with a desire to close sales for our realtor.com division which is the industry leader in both content and traffic. What we Offer: We offer a competitive salary, which consists of a $55,000 base + uncapped commissions for an On Target Earnings of $120,000. Top performers make over $200,000! The average sales representative that completes their 3rd month earns ~$85k annualized in their 2nd and 3rd months so there is legitimate earning potential right out the gates if you hit the ground running! We also offer a robust and industry-competitive benefit package starting on day one such as Medical/Dental/Vision/401k. How We Work: We balance accelerated creativity and innovation on a foundation of in-person collaboration and flexibility, from inside and outside of our office walls. For most roles, our employees work three days of their choice in our offices and the remaining two days from home. To be considered for this role, you must reside within a commutable distance to our Scottsdale, AZ office. This is a hybrid role (3 days of your choice in office, 2 days remote) with a set schedule of Monday through Friday from 7:30am to 4:30pm MST. What you’ll do: - Generate new business sales to real estate agents and brokers through high volume outbound cold calling (100+ per day) - Sell our lead generation product called Connections plus which provides real time buyer leads to real estate agents and brokers along with selling other seller, marketing, and branding solutions. - Utilize a script to speak to key product features, overcome objections, and the ROI prospects stand to make - Consistently achieve performance goals and key KPI’s– including productivity (call and talk time) and compliance requirements - Must thrive working in a fast-paced environment where collaborative competition and performance is rewarded What you’ll bring: - 3+ years’ experience and proven success in tele-sales (cold calling preferred) - Demonstrated success in achieving and exceeding sales goals through new customer acquisition and a high level of urgency with outbound prospect follow up - Excellent verbal and written communications skills. - Experience with Salesforce CRM or other CRM platforms, with strong computer skills and the ability to manage multiple platforms simultaneously. - Exudes confidence on the phone and is unafraid to ask questions, offer suggestions and solutions while anticipating their customers’ needs - Must have the ability to maintain a positive and ‘solution minded’ mindset when faced with challenges, obstacles, and objections from prospective customers. How we Reward you: Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to: - Inclusive and Competitive medical, Rx, dental, and vision coverage - Family forming benefits - 13 Paid Holidays - Flexible Time Off - 8 hours of paid Volunteer Time off - Immediate eligibility into Company 401(k) plan with 3.5% company match - Tuition Reimbursement program for degreed and non-degreed programs - 1:1 personalized Financial Planning Sessions - Student Debt Retirement Savings Match program - Free snacks and refreshments in each office location Working Conditions: Position requires prolonged standing or sitting and repetitive hand and wrist motion. Operates phones, computers, and other office equipment. Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow. Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

• Manage a portfolio of many of Realtor.com’s largest subscription customers to achieve monthly sales goals. • Maintain existing relationships and generate revenue by upselling new and existing products to RDC customers. • Generate and continuously identify new enterprise-level relationships by selling emergent products and solutions to prospective customers. • Collaborate with Sales Ops and Sales Leadership to develop customer profiles and sales strategies. • Serve as the main point of contact and solutions expert for strategic customers with complex and developing needs. • Own the renewal process for customers in the Strategic Accounts Manager’s book of business. • Drives alignment/consistency/cohesiveness to achieve department & company goals. • Grows and leads an innovative, creative and fun environment where employees strive to deliver world-class customer experiences. • Effectively guide and lead the workforce by establishing goals, directing their work, providing insights and developing their skills. • Responsible for the achievement of overall goals with a focus on KPIs and metrics including dials, utilization, successful activities, and closes while continuously improving the quality of services provided to our Enterprise Clients. • Partner and communicate with other departments to identify areas of opportunity, improve use of technology and develop solutions to improve efficiency, quality, culture and overall performance. • Works with leadership teams to develop and optimize strategies in an ever-changing environment. • Business Travel expected 50% or more of the time. Travel will be required in this role, to meet face to face with some of the top Enterprise Companies either at their offices or at Trade Shows.

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. National Sales Manager - Enterprise at Realtor.com® Are you an expert at building and maintaining relationships with large scale clients? Are you ready to lead the vision and strategy for developing best-in-class sales and service experience for Realtor.com’s enterprise level clients all while managing prospective teams? The Regional Manager has a strong understanding of the real estate industry and marketing strategies employed by top brokers and agents. They are also expected to identify improvement opportunities in our processes, reporting, metrics, products, and sales scripting - all in an effort to grow and scale our teams, with an emphasis on revenue results from our new, upsell, and renewal sales. If you want to pursue your professional goals as you help grow an innovative real estate tech company, this work is for you. Join us as our newest National Sales Manager and help change the world of real estate, one home at a time. Top Reasons to Apply: - Partner with Sales and cross-functional leadership to bridge the gap between high-level strategy and tactical execution. - Manage and scale Realtor.com’s largest subscription portfolios, driving revenue through strategic renewals and emergent product upsells. - Lead and develop an innovative sales workforce, aligning KPIs and employee engagement to deliver world-class client experiences. What You’ll Do: - Manage a portfolio of many of Realtor.com’s largest subscription customers to achieve monthly sales goals. - Maintain existing relationships and generate revenue by upselling new and existing products to RDC customers. - Generate and continuously identify new enterprise-level relationships by selling emergent products and solutions to prospective customers. - Collaborate with Sales Ops and Sales Leadership to develop customer profiles and sales strategies. - Serve as the main point of contact and solutions expert for strategic customers with complex and developing needs. - Own the renewal process for customers in the Strategic Accounts Manager’s book of business. - Drives alignment/consistency/cohesiveness to achieve department & company goals. - Grows and leads an innovative, creative and fun environment where employees strive to deliver world-class customer experiences. - Effectively guide and lead the workforce by establishing goals, directing their work, providing insights and developing their skills. - Responsible for the achievement of overall goals with a focus on KPIs and metrics including dials, utilization, successful activities, and closes while continuously improving the quality of services provided to our Enterprise Clients. - Partner and communicate with other departments to identify areas of opportunity, improve use of technology and develop solutions to improve efficiency, quality, culture and overall performance. - Works with leadership teams to develop and optimize strategies in an ever-changing environment. - Business Travel expected 50% or more of the time. Travel will be required in this role, to meet face to face with some of the top Enterprise Companies either at their offices or at Trade Shows. What You’ll Bring: - Minimum of 5 years relevant experience in a high performance sales environment. - Bachelor’s Degree or equivalent experience. - Experience successfully performing in a remote/virtual environment. - Experience tracking, measuring and being accountable to defined KPI's. - Ability to work effectively, both independently and in a team environment. - Ability to work and influence decisions functionally and within Sr. leadership. - Ability to exercise independent judgment and discretion in performing duties. - Ability to be a self-starter and utilize proactive approach to achieve results. - Superior time management and prioritization in an atmosphere of multiple, shifting priorities and deadline pressures. - Excellent problem solving and troubleshooting skills. - Flexible schedule and strong sense of urgency. - Exceptional communication skills, both verbal and written. - Knowledge of, and or previous experience with Microsoft office, & Gsuite (Gmail, google calendar, docs etc.) How We Work: We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. This is a remote role with travel required 50% or more of the time. At Realtor, we recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect in the listed location. We tailor our offers based on the selected candidate's experience, industry knowledge, technical and communication skills, location and other factors that may prove relevant during the interview process. All ranges are location based, ranges for positions in other locations may vary based on the local market. The annual OTE for this position is $185,000 - $200,000 USD. How We Reward You: Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to: - Inclusive and Competitive medical, Rx, dental, and vision coverage - Family forming benefits - 13 Paid Holidays - Flexible Time Off - 8 hours of paid Volunteer Time off - Immediate eligibility into Company 401(k) plan with 3.5% company match - Tuition Reimbursement program for degreed and non-degreed programs - 1:1 personalized Financial Planning Sessions - Student Debt Retirement Savings Match program - Free snacks and refreshments in each office location Do the best work of your life at Realtor.com® Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow. Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

Title: Senior Consumer Experience Representative Location: Scottsdale, AZ Work Type: Hybrid Job Description: Recognized as the No. 1 site trusted by real estate professionals, Realtor.com has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. Location: Scottsdale, AZ (Hybrid Remote/In-Office 3 days per week) Are you ready to set the standard for quality, speed, and professionalism? Do you possess a hybrid of customer service and sales effectiveness skills that drive outcomes? Are you a self-starter who is ready to help the consumers of Realtor.com through the early stages of the home buying or selling process? If you want to pursue your professional goals as you help grow an innovative real estate tech company, this job is for you. Join us as our newest Senior Consumer Experience Representative and help change the world of real estate, one home at a time. Top Reasons to Apply: - Opportunity to work in a high-expectation, high-performance environment managing our highest-value premium customers. - Be instrumental in shaping the premium, "white-glove" customer journey at a leading real estate platform company. - Competitive compensation package with performance-based incentives - A safe, inclusive, and fun culture with excellent training and support for development What you'll do: - Represent Realtor.com in a professional manner across inbound and outbound phone, email, and text message communication - Make 300+ outbound and inbound warm dials daily to identify clients' real estate transaction needs and respond by providing superior, white-glove service and resolution - Conduct thorough, efficient discovery to determine consumer goals, budget, timeline, financing, and preferences to make successful connections with premium real estate professionals - Work in a collaborative team atmosphere and independently - Ability to determine the needs of our clients through effective problem-solving, listening, and questioning skills - Make successful connections between consumers and real estate professionals to move the business forward, increase operational efficiency, and break records - Scheduling flexibility is required as some shifts require late evening or weekend hours - Read and speak English fluently, an additional language is a bonus but not essential (Spanish) What You'll Bring: - 2+ years' experience in a phone-based call center role or equivalent high-volume, metrics-driven environment; experience in real estate, mortgage, insurance, or SaaS onboarding strongly preferred. - Welcome a challenge, and a competitive spirit that drives you to win in performance metrics. - Exceptional verbal communication skills with the ability to overcome objections with exceptional conflict resolution to generate a positive consumer experience while maintaining professionalism with a focus on empathy. - Proven resilience and grit in high-volume environments; you see "no" as a puzzle to solve rather than a personal rejection. - Tech-savvy and technology adept with experience using multiple systems, including soft phone, CRM, and dynamic scripting tools. - Service-oriented and consumer-obsessed mindset: you take pride in doing right by the consumer and our clients. - Metrics-driven operator: you understand and actively manage your performance and set your own goals. - Thrive in an open, transparent environment, where feedback and coaching are seen as gifts. - Always on time and only missing work when pre-planned with your manager. Attendance is important to us. - Come to win every day with a great attitude with a focus on team collaboration and contributing to a fun, inclusive, and high-performance culture. The employee must be able to perform the following essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The employer retains the right to change or assign other duties to this position. - Context-Based Decision-Making: Ability to learn new tasks, remember processes and work requirements, maintain focus, complete tasks independently, make timely decisions in the context of a workflow, and within the required speed or productivity quotas. Ability to integrate information for decision making, problem-solving, and comprehension. Ability to apply established protocols in a timely manner. Ability to identify and appropriately address common issues raised by customers and colleagues. - Operate/Use Equipment: Ability to operate and be near a computer and use necessary equipment ( i.e ., headset, mouse, keyboard and other office systems or machinery) throughout the entire workday. - Communication: Ability to communicate and exchange accurate information and ideas in proficient English so others will understand. Ability to assist callers effectively, flexibly and adaptively. - Collaboration: Ability to consistently and effectively interact with others face-to-face, by phone or video, and through systems and written communications. How we work: We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. How We Reward You: - $22/hour starting pay with commission for $65,000 total target annual pay based on performance - Working with a highly-motivated team with a proven track record of success that also has a lot of FUN! - A competitive work environment with great culture, rewards, recognition, and fun events - Inclusive and competitive Medical, Vision, Dental, Disability, and Life Insurance plus Flexible and Dependent Care Spending Accounts - Investment in growing your career and providing you the opportunity to have an immediate and massive impact on a growing company with a revolutionary business model - Family forming benefits - 13 annual paid company holidays - Competitive Paid Time Off (PTO) - 8 hours of paid Volunteer Time off annually - Immediate eligibility into Company 401(k) plan with company match - Tuition Reimbursement program for degreed and non-degreed programs - 1:1 personalized Financial Planning Sessions - Student Debt Retirement Savings Match program - Free snacks and refreshments in each office location Working Conditions: - Hybrid schedule with required in-office days per current company policy (2-3 days per week), subject to business needs. - Scheduling flexibility is required, as some shifts require late-evening or weekend hours to align with consumer demand and coverage expectations. - Position requires prolonged standing or sitting and repetitive hand and wrist motion. Operates phones, computers, copiers, and other office equipment. Do the best work of your life at Realtor.com Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you'll find your way home too. At Realtor.com, you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. Regional Manager of Enterprise Accounts - West Region at Realtor.com® Are you an expert at building and maintaining relationships with large scale clients? Are you ready to lead the vision and strategy for developing best-in-class sales and service experience for Realtor.com’s enterprise level clients all while managing prospective teams? The Regional Manager has a strong understanding of the real estate industry and marketing strategies employed by top brokers and agents. They are also expected to identify improvement opportunities in our processes, reporting, metrics, products, and sales scripting - all in an effort to grow and scale our teams, with an emphasis on revenue results from our new, upsell, and renewal sales. If you want to pursue your professional goals as you help grow an innovative real estate tech company, this work is for you. Join us as our newest Regional Manager and help change the world of real estate, one home at a time. Top Reasons to Apply: - Partner with Sales and cross-functional leadership to bridge the gap between high-level strategy and tactical execution. - Manage and scale Realtor.com’s largest subscription portfolios, driving revenue through strategic renewals and emergent product upsells. - Lead and develop an innovative sales workforce, aligning KPIs and employee engagement to deliver world-class client experiences. What You’ll Do: - Manage a portfolio of many of Realtor.com’s largest subscription customers to achieve monthly sales goals. - Maintain existing relationships and generate revenue by upselling new and existing products to RDC customers. - Generate and continuously identify new enterprise-level relationships by selling emergent products and solutions to prospective customers. - Collaborate with Sales Ops and Sales Leadership to develop customer profiles and sales strategies. - Serve as the main point of contact and solutions expert for strategic customers with complex and developing needs. - Own the renewal process for customers in the Strategic Accounts Manager’s book of business. - Drives alignment/consistency/cohesiveness to achieve department & company goals. - Grows and leads an innovative, creative and fun environment where employees strive to deliver world-class customer experiences. - Effectively guide and lead the workforce by establishing goals, directing their work, providing insights and developing their skills. - Responsible for the achievement of overall goals with a focus on KPIs and metrics including dials, utilization, successful activities, and closes while continuously improving the quality of services provided to our Enterprise Clients. - Partner and communicate with other departments to identify areas of opportunity, improve use of technology and develop solutions to improve efficiency, quality, culture and overall performance. - Works with leadership teams to develop and optimize strategies in an ever-changing environment. - Business Travel expected 50% or more of the time. Travel will be required in this role, to meet face to face with some of the top Enterprise Companies either at their offices or at Trade Shows. What You’ll Bring: - Minimum of 5 years relevant experience in a high performance sales environment. - Bachelor’s Degree or equivalent experience. - Experience successfully performing in a remote/virtual environment. - Experience tracking, measuring and being accountable to defined KPI's. - Ability to work effectively, both independently and in a team environment. - Ability to work and influence decisions functionally and within Sr. leadership. - Ability to exercise independent judgment and discretion in performing duties. - Ability to be a self-starter and utilize proactive approach to achieve results. - Superior time management and prioritization in an atmosphere of multiple, shifting priorities and deadline pressures. - Excellent problem solving and troubleshooting skills. - Flexible schedule and strong sense of urgency. - Exceptional communication skills, both verbal and written. - Knowledge of, and or previous experience with Microsoft office, & Gsuite (Gmail, google calendar, docs etc.) How We Work: We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. This is a remote role with travel required 50% or more of the time in your Western territory. At Realtor, we recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect in the listed location. We tailor our offers based on the selected candidate's experience, industry knowledge, technical and communication skills, location and other factors that may prove relevant during the interview process. All ranges are location based, ranges for positions in other locations may vary based on the local market. The annual OTE for this position is $185,000 - $200,000 USD. How We Reward You: Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to: - Inclusive and Competitive medical, Rx, dental, and vision coverage - Family forming benefits - 13 Paid Holidays - Flexible Time Off - 8 hours of paid Volunteer Time off - Immediate eligibility into Company 401(k) plan with 3.5% company match - Tuition Reimbursement program for degreed and non-degreed programs - 1:1 personalized Financial Planning Sessions - Student Debt Retirement Savings Match program - Free snacks and refreshments in each office location Do the best work of your life at Realtor.com® Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow. Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.