Quench USA

Title: Social Media & Influencer Marketing Manager Location: King of Prussia, PA Department: Marketing – Marketing Strategist Job Description: About Culligan Quench Culligan Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. Culligan Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. About Culligan There’s nothing more fundamental to life on Earth than water. At Culligan, we believe transforming water can transform the world. That's why we offer expert water services and industry-leading solutions globally. Local Culligan teams deliver better drinking water to people at work, at home and on the go. With expertise across service, science and sustainability, Culligan turns water you can live with into water you can love. For more information visit www.culligan.com. Values: 5Cs Culligan as One Customers come first Commitment to Innovation Courage to do what's right Consistently deliver exceptional results Position Summary Culligan Quench is seeking a hybrid Social Media & Influencer Marketing Manager to elevate our digital presence, deepen customer engagement, and strengthen brand trust across all social platforms. In this role, you will own the end-to-end organic social and influencer strategy, shape our organic digital brand footprint, and translate business priorities into compelling platform-native storytelling that drives measurable pipeline impact. This role is critical in connecting organic social performance to broader digital ecosystem outcomes that include SEO authority, AI-driven discoverability, and demand generation with lead & RMR revenue targets. You will blend creativity with analytics and insights to optimize our social media channels and develop high-performing channel-first content and influencer partnerships. You will play a key role in influencing how organic social and content signals contribute to search rankings, AI model visibility, and content discoverability, ultimately driving qualified leads, supporting sales pipeline, and contributing to closed revenue and recurring monthly revenue (RMR) targets. This role is ideal for a digitally savvy marketer who thrives in fast-paced environments and understands how content, community, and data work together to drive business growth. *The in-office expectation for this role would be one day a week, twice a month at minimum - role would be base out of our Company Headquarters in King of Prussia, PA* Primary Responsibilities: Strategy & Channel Ownership - Develop and execute a comprehensive organic social media and influencer strategy for Culligan Quench channels, aligned with Culligan Global brand standards and business priorities, with a focus on driving qualified traffic, lead generation, and contribution to revenue and RMR targets - Act as lead Culligan Quench liaison with global social media and influencer marketing team to provide content needs, provide feedback and partner to execute relevant campaigns and influencer activations - Outline channel priorities and build specific strategies for key channels including Instagram, YouTube, LinkedIn, Reddit and Facebook optimizing content and cadence by platform behavior and discoverability signals that influence SEO and AI search ecosystems - Build and maintain an editorial process and content calendar grounded in core content pillars (water in the workplace, service model education, customer stories, technician voice, brand trust) that supports full-funnel demand generation Content Creation & Production - Create, publish, and optimize high quality organic content with a strong emphasis on short and longform video designed to increase engagement, search visibility, and conversion - Work with external agency and creative partners to produce social video and photo shoots, including in-office executive, technician, and brand content and customer testimonial profiles - Partner with Content Marketing and global Culligan Marketing CoE to repurpose influencer, blog, PR, and campaign content for maximum social reach and offsite SEO impact - Develop and scale UGC programs, including sourcing, curating, and amplifying customer and creator content to improve authenticity, engagement, and downstream conversion performance - Manage and ghostwrite executive leadership social profiles, crafting authentic content in each leader’s voice that reflects active business priorities and thought leadership, enhancing brand authority and search relevance - Train and enable internal teams and field employees to confidently represent the brand on social platforms Community Management & Service Engagement - Act as the primary community manager across social platforms and third-party review sites (Google Business Profiles, Trustpilot, BBB, Reddit, social comments) - Monitor, moderate, and respond to customer feedback, questions, and complaints to protect brand reputation and build trust, while identifying opportunities to convert engagement into leads - Develop escalation and response frameworks in partnership with CX, Legal, and PR for sensitive or high-risk issues - Own and scale the customer review program, including platform strategy, content amplification, and recurring internal training sessions - Manage the service lead and technician engagement program, working cross functionally to activate frontline teams as community participants and advocates, supporting lead generation and trust signals Analytics, Listening & Optimization - Analyze organic performance using Sprout Social, spreadsheets, and platform native analytics to drive data informed optimization, with a focus on engagement, traffic, lead conversion, and revenue contribution - Conduct social listening and sentiment analysis to surface customer insights, content opportunities, and reputational risks - Regularly test and refine content formats, hooks, and posting strategies to improve engagement, site traffic, and lead quality - Report insights back to Marketing, PR, SEO, and Product teams to inform broader initiatives, including search performance and pipeline growth Cross Functional Collaboration & PR Support - Collaborate with Growth/Performance Marketing to ensure organic and paid social strategies are aligned to maximize demand generation and revenue impact - Partner with Culligan PR to amplify announcements and campaigns via PRweb and social first storytelling Skills: - Platform Expertise: Deep knowledge of major social platforms (LinkedIn, Meta, YouTube, Reddit, X, Pinterest), including algorithms, content formats, and audience behaviors - Content Creation: Strong ability to create engaging multimedia content (video, reels, short-form, graphics, copywriting) optimized for each platform and for discoverability across search and AI-driven channels. Proficiency in Canva and CapCut required. - Influencer Marketing: Experience liasing directly with influencers and creators on behalf of a brand, managing contracts and content review process, and briefing agencies and cross-functional teams - Community Management: Experience managing online communities, responding to customer interactions, and turning engagement into qualified leads and brand advocacy - Social Analytics & Tools: Proficiency with tools including Sprout Social, Hootsuite, and native analytics; ability to connect social performance to website traffic, lead generation, and revenue outcomes - Social Listening & Sentiment Analysis: Skilled at identifying trends, risks, and opportunities through monitoring tools and community feedback - SEO & AI Discoverability: Strong understanding of how organic social signals (engagement, shares, backlinks, brand mentions) influence SEO performance and emerging AI search models, contributing to increased visibility and demand generation - Editorial & Storytelling Skills: Exceptional writing and storytelling ability, including executive voice development and brand tone consistency - Influencer, UGC & Advocacy Programs: Experience managing influencer campaigns, UGC creators/agencies, employee advocacy initiatives, and brand ambassador programs - Revenue & Funnel Acumen: Understanding of how social media contributes to full-funnel marketing, including awareness, consideration, lead generation, and closed revenue/RMR impact - Project & Stakeholder Management: Ability to manage multiple campaigns, coordinate cross-functional teams, and meet deadlines in a fast-paced environmeny Qualifications: - Bachelor’s degree in Marketing, Communications, Digital Media, or a Social Media related field - 4–7+ years of experience in social media management or community management roles - Proven track record of building and growing social media audiences and engagement across multiple platforms, with demonstrated impact on lead generation and pipeline growth - Hands-on experience creating and executing content strategies, including video-first and short-form content - Demonstrated experience launching and managing UGC programs or working with UGC/creator agencies to scale authentic content production - Experience leveraging social media to support SEO performance, digital discoverability, and emerging AI-driven search environments - Experience managing brand reputation and customer interactions across social and review platforms - Demonstrated ability to analyze performance metrics and optimize campaigns based on data insights, including traffic, leads, and conversion rates - Experience collaborating with cross-functional teams including PR, Customer Experience, Performance Marketing, and SEO - Strong understanding of how marketing efforts contribute to revenue outcomes, including lead generation, sales pipeline, and recurring monthly revenue (RMR) targets - Strong organizational skills with the ability to manage multiple priorities and campaigns simultaneously What We Offer - Medical, Dental, Vision which start day one - 401(k) match of 50% up to 6% - Life insurance - Disability - Unlimited Paid Time Away - Parental leave - Additional voluntary benefits - Career progression opportunities - Coaching and professional development $90,000 - $100,000 a year Eligible for annual bonus of 5% Quench offers salary, commission, benefits, and incentive awards. We are proud to be an Equal Opportunity Employer. Quench provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to sex, sexual orientation, race, color, religion, gender, national origin, ethnicity, age, disability, marital or family status, pregnancy, military status, veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, benefits, training, social and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis. Applicants Beware of fake job offers falsely claiming affiliation with our company. • We never request banking details or other personally identifiable information during interviews. • Our recruiters will never ask prospective employees for payment to apply for a position or as a condition of employment. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Title: Key Account Executive Location: Remote - US / King of Prussia, PA / Grapevine, TX Department: Sales – Key Accounts Job Description: About Culligan Quench Culligan Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. Culligan Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit https://quench.culligan.com/ About Culligan There’s nothing more fundamental to life on Earth than water. At Culligan, we believe transforming water can transform the world. That's why we offer expert water services and industry-leading solutions globally. Local Culligan teams deliver better drinking water to people at work, at home and on the go. With expertise across service, science and sustainability, Culligan turns water you can live with into water you can love. For more information visit www.culligan.com. Values: 5Cs Culligan as One Customers come first Commitment to Innovation Courage to do what's right Consistently deliver exceptional results Position Summary We are looking for a driven, entrepreneurial-minded individual specifically focused on growing our strategic accounts. The Key Account Executive position will prospect to existing customers with the highest potential for growth. The Key Account Executive will create strategies to identify and close new revenue opportunities within their designated book of accounts in our existing customer base. This team will have the support of Marketing for lead generation and Customer Care to assist in effectively resolve any identified account issues, allowing the sole focus of the role to be increasing revenue within an assigned account base. Compensation: - Base salary: $40,000 - $45,000 (based on experience) - First Year On-target earnings: $90K - 110K + (uncapped commission) - $5,000/month ramp support for first 6 months Essential Functions - Meet or exceed specific quotas and sales metrics by identifying and closing new business opportunities within an assigned account base - Develop account strategies to uncover all potential opportunities in existing accounts - Understand customer needs and decision-making process to develop and close optimum business solutions - Employ Salesforce and communications platforms to capture, manage pipeline, and close business - Partner with the Field Sales and Customer Care teams to build strong relationships with customers - Maintain a broad knowledge of competitive markets and sales techniques - Build strong customer relationships with key decision-makers and influencers Qualifications - At least two years of demonstrated performance of exceeding sales quotas with recurring revenue-based services - Proven track record in driving incremental revenue and maintaining high level of outbound selling activities - Competitive, aggressive sales nature with a desire to succeed and win - Strong attention to detail, follow-up and ability to generate creative solutions to meet client needs - Strong communication skills (verbal and written) and prompt communication - Proficient in Salesforce and Microsoft Office Suite (Word, PowerPoint, Excel, and Outlook) - Familiarity with prospecting databases such as D&B, ZoomInfo, Apollo is a plus - Experience in B2B or food and beverage is a plus - Bachelor’s Degree required Role Highlights - Base salary plus uncapped monthly commissions - OTE: Year 1: $90k, Year 2: $100 - 110K - Remote What We Offer - Medical, Dental, Vision which start day one - 401(k) match of 50% up to 6% - Life insurance - Disability - Unlimited Paid Time Away - Parental leave - Additional voluntary benefits - Career progression opportunities - Coaching and professional development Quench offers competitive salary and benefits, and incentive awards. We are proud to be an Equal Opportunity Employer. Quench provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to sex, sexual orientation, race, color, religion, gender, national origin, ethnicity, age, disability, marital or family status, pregnancy, military status, veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, benefits, training, social and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis. Applicants Beware of fake job offers falsely claiming affiliation with our company.   •  We never request banking details or other personally identifiable information during interviews.   •  Our recruiters will never ask prospective employees for payment to apply for a position or as a condition of employment.   •  Official emails are from our domain. Our approved emails will come from @quenchwater.com. Verify offers through our official HR channels to safeguard your privacy and security. If you have any questions or suspicions regarding the authenticity of any job posting or communication allegedly by or on behalf of Quench, please contact us immediately at jobs@quenchwater.com. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Title: Marketing Brand & Campaign Manager Location: King of Prussia, PA Department: Marketing – Marketing Strategist Full-Time / Hybrid Job Description: About Culligan Quench Culligan Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. Culligan Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out of more than 90 locations across North America and Puerto Rico. About Culligan There’s nothing more fundamental to life on Earth than water. At Culligan, we believe transforming water can transform the world. That's why we offer expert water services and industry-leading solutions globally. Local Culligan teams deliver better drinking water to people at work, at home and on the go. With expertise across service, science and sustainability, Culligan turns water you can live with into water you can love. Values: 5Cs Culligan as One Customers come first Commitment to Innovation Courage to do what's right Consistently deliver exceptional results Job Overview Culligan Quench is looking for a Brand & Campaign Manager to lead the planning, execution, and delivery of brand governance and integrated advertising campaigns across multiple channels. In this role, you will manage end-to-end campaign development, partnering closely with paid media team to decide creative, media, and cross-functional marketing to bring Quench’s brand strategy to life at scale. This is a highly collaborative role that requires both strategic brand vision and operational excellence, with the ability to drive breakthrough campaigns that build awareness, relevance, and directly impact demand generation performance. The Brand & Campaign Manager will be part of the Quench Marketing team, as the B2B commercial business unit within the larger Culligan organization reporting to the SVP Marketing. This role will play an important role in defining and managing the Quench brand framework and governance. While working cross-functionally with Paid Media & Organic teams to operationalize the development and execution of both brand and product campaigns to drive awareness, engagement, and product preference. We need someone willing to innovate, test, execute, and find new ways to bring Quench’s leading products and services to new prospects and customers. Responsibilities: Brand Strategy & Governance - Assist in brand governance, frameworks, guidelines, messaging, brand design, elements for company and product brands across the portfolio. Collaborating with the Culligan CoE to uphold visual identity, messaging, and tone across all GTM initiatives. - Collaborate with Product Marketing to create full-funnel brand and product messaging frameworks that guide awareness, consideration, and conversion initiatives across all channels. - Drive always-on brand campaigns and product promotional campaigns, improving creative effectiveness and performance in partnership with media and demand generation teams. - Stay current on B2B water as a service ‘point of use water’ industry trends and emerging channels, identifying new opportunities to strengthen brand impact and campaign performance. Integrated Campaign Strategy & Planning - Collaborate with Paid Media & Organic teams to set the annual campaign calendar and strategies, defining objectives, target audiences, key messages, and success metrics aligned to business goals. - Lead end-to-end campaign execution, managing planning, asset development, approvals, refresh ads, and launch across digital, social, search, CTV, web, print, and experiential. Creative Leadership & Agency Management - Write and steward creative briefs, partnering with internal teams and agencies to develop high-quality creative that meets brand standards and performance objectives. - Drive always-on brand campaigns and product promotional campaigns, improving creative effectiveness and performance in partnership with media and demand generation teams. Digital Experience & Conversion Alignment - Optimize digital journey alignment, working with web and UX teams to ensure landing pages and product experiences support campaign messaging and conversion goals. Performance Measurement & Optimization - Manage the annual campaign calendar and strategies, defining objectives, target audiences, key messages, and success metrics aligned to business goals. - Responsible for campaign measurement KPIs and reporting, establishing UTM standards, tracking performance, and delivering actionable insights to improve ROI. Skills: - Proven experience with campaigns that span global markets. - Strong background in highly targeted B2B marketing tactics and media. - Hands-on knowledge of media channels including CTV, Paid Social, PMax, Reddit. - Familiar with marketing workflow tools (Monday.com, Figma, Jira, etc.) - Excellent communication, collaboration, and stakeholder management skills. - Experience working with creative agencies, media partners, and internal cross-functional teams. - Familiarity with campaign measurement methodologies and ability to interpret data into insights. - Proven experience with how to enable the consistency of brand content at scale and global campaigns. - Understanding of AI content generation tools (ChatGPT, Perplexity, Claude, etc.) and their capabilities to support a brand at scale. Requirements: - Bachelor’s degree in marketing, business administration, or a related marketing field - 5+ years of experience in brand management with campaign management - Proven track record of managing multi-channel brand campaigns, from concept to delivery. - Experience collaborating with both in-house and external agencies - Exceptional program management and operational skill with meticulous attention to detail. What We Offer - Competitive base salary - Tuition reimbursement - Medical, vision, and dental insurance, all of which begin day one of employment - Short- and long-term, supplemental, and company-paid life insurance - 401(k) retirement savings plan - Paid Time Away $90,000 - $130,000 a year Beware of fake job offers falsely claiming affiliation with our company. • We never request banking details or other personally identifiable information during interviews. • Our recruiters will never ask prospective employees for payment to apply for a position or as a condition of employment. We are proud to be an Equal Opportunity Employer. Quench provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to sex, sexual orientation, race, color, religion, gender, national origin, ethnicity, age, disability, marital or family status, pregnancy, military status, veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, benefits, training, social and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

About Culligan Quench Culligan Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year.  We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement.  Culligan Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan.  Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit https://quench.culligan.com/ About Culligan Founded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment products. These products include water softeners, drinking water systems, whole-house systems and solution for businesses. Culligan's network of franchise dealers is the largest in the world, with over 900 dealers in 90 countries. Many of Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises. For more information visit www.culligan.com. Values: 5Cs Culligan as One Customers come first Commitment to Innovation Courage to do what's right Consistently deliver exceptional results We are currently looking for an energetic, hardworking sales professional to perform the role of being a Regional Sales Manager, Hospitality leading a team of Remote Account Executives. Role requires excellent communication, organizational, coaching, staff development, performance management, time management, internal relationship building and problem-solving abilities. Responsibilities Responsible for achieving revenue quota for overall team quota. Drive self-generated, outbound business growth. Create a customer-oriented, high-performance sales culture through an appropriate combination of technology, teamwork and process. Oversee and actively manage sales activities and key performance metrics on a daily basis. Recruit, hire, evaluate, train and manage team in accordance to budget in support of exceeding revenue objectives. Develop and execute a vertical-focused sales plan, dependably delivering monthly revenue targets. Actively manage and drive funnel growth and provide reliable forecasts to senior management on a weekly basis. Direct implementation and execution of sales policies and practices in accordance with company guidelines. Collaborate with various internal departments to grow sales and maintain customer satisfaction. Maintain regular and reliable attendance. Requirements and Qualifications