Provider1st

Role Description As the Account Executive, you are a highly motivated self-starter who thrives in a high growth, fast-paced, collaborative environment. You are eager to learn, determined to adapt quickly, and comfortable with some ambiguity. You are responsible for developing and closing new businesses and expanding our footprint in the provider space by selling Release of Information Services within an assigned geographic territory or vertical. You are accountable for exceeding quarterly and annual quotas, prospecting, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams. This position is an individual contributor role reporting to the VP of Provider Solutions. - Execute a sales strategy to identify new business prospective partners that fit our Ideal Customer Profile. - Engage with Decision Makers through compelling conversations, demonstrate value of a partnership, and provide a pathway to mutual success for our clients. - Effectively manage time to achieve quarterly metrics to drive successful quota attainment. - Ability to execute on scaled email sequences and cold calling to generate pipeline. - Become a product expert and display sharp business acumen to lead conversations around our solutions and differentiation. - Build and manage a pipeline of healthcare organizations ranging from independent medical groups to Enterprise accounts. - Collaborate effectively and engage various pre/post sales internal resources to ensure customer satisfaction. - Ensure documentation is up to date and accurate in the company’s CRM (Hubspot). Qualifications - Min 5+ years as a top performer in a quota carrying role, in the healthcare provider space. - Strong communication skills which include phone presence, excellent writing skills and internal/external communication leaving a favorable impression. - Demonstrated ability to be coachable and eagerness to learn and grow. - Adaptable with a capacity to work in fast-paced and ambiguous environments. - Proficiency with CRM systems (preferably HubSpot) and sales engagement platforms. - Ability to work independently and as part of a team. - Grit, strong work ethic, coachable, confident, curious, self-aware and focused on self-development. Benefits - Performance and impact are our ultimate goals, so this role is a mix of base salary and bonus. - Opportunity to make a real impact on our business and our customers. - Collaborative, mission-driven culture with growth opportunities. - Remote-friendly workplace. - Medical/Dental/Vision/Life Insurance.

Role Description Provider1st is seeking a Director of Compliance to lead and scale the company’s compliance, privacy, and risk management programs in a high-growth healthcare services environment. This leader will ensure Provider1st continues to operate with the highest standards for HIPAA compliance, PHI protection, regulatory adherence, and customer trust as the business expands. The Director of Compliance will serve as the company’s internal subject matter expert for healthcare privacy, Release of Information (ROI) regulations, state-specific medical record requirements, and operational compliance across both U.S.-based and offshore teams. Key Responsibilities - Compliance Strategy & Program Leadership - Develop, maintain, and scale a comprehensive compliance program aligned with healthcare regulations, ROI industry standards, and Provider1st’s growth strategy. - Serve as the internal subject matter expert on HIPAA, HITECH, state-specific medical record laws, information blocking rules, and other regulations affecting medical record disclosure. - Create and maintain policies, procedures, controls, and governance processes that support a rapidly growing healthcare services business. - Partner with executive leadership, Operations, Customer Success, Sales, IT, and Legal to embed compliance into business processes and customer delivery. - Privacy & Regulatory Oversight - Oversee compliance with the HIPAA Privacy Rule, Security Rule, Breach Notification Rule, and related federal and state privacy requirements. - Ensure appropriate handling of medical record requests, subpoenas, authorizations, patient requests, continuity of care requests, and payer or third-party audit requests. - Monitor regulatory changes and translate requirements into practical operating guidance for internal teams. - Provide guidance on state-specific fee schedules, turnaround time requirements, and permissible disclosures. - Risk Management, Audits & Incident Response - Design and manage internal audit programs across ROI operations, quality assurance, access controls, documentation, and customer workflows. - Lead preparation for customer audits, security reviews, compliance questionnaires, and due diligence requests. - Maintain a risk register and work cross-functionally to identify, prioritize, and mitigate compliance and privacy risks. - Lead incident response processes, including investigation, root cause analysis, corrective action planning, and breach assessment support. - Training & Compliance Culture - Build and manage company-wide compliance training for U.S. and offshore team members, including HIPAA, PHI handling, information security, and role-specific ROI requirements. - Establish annual and new-hire compliance certification processes and ensure timely completion across all applicable employees. - Promote a compliance-first culture that supports speed, accountability, and operational excellence without creating unnecessary friction. - Customer & Partner Support - Act as the primary compliance contact for customers, prospects, and partners when privacy, security, or ROI regulatory questions arise. - Support Sales and Customer Success in responding to BAAs, compliance questionnaires, security assessments, and contractual compliance obligations. - Help strengthen Provider1st’s market positioning as a trusted, secure, and compliant partner for healthcare providers. - Data Security & Operational Controls - Partner with IT and Operations to ensure secure handling of PHI across systems, workflows, and remote access environments. - Oversee access control reviews, audit logs, encryption practices, documentation standards, and offshore security protocols. - Support readiness for security and compliance frameworks such as HITRUST, SOC 2, ISO 27001, or similar programs as applicable. Qualifications - 8+ years of experience in healthcare compliance, privacy, regulatory affairs, health information management, or related roles. - Deep working knowledge of HIPAA, HITECH, healthcare data privacy requirements, and medical record disclosure regulations. - Experience in Release of Information, Health Information Management, healthcare services, provider operations, or adjacent healthcare technology/services environments. - Proven ability to build or scale compliance programs, policies, controls, and training in a growing organization. - Experience managing audits, compliance reviews, risk assessments, corrective action plans, and incident response processes. - Strong executive communication skills with the ability to translate complex regulatory requirements into practical business guidance. Preferred - Experience working with ROI vendors, provider groups, MSOs, health systems, or ambulatory healthcare organizations. - Familiarity with EMR access workflows and systems such as Epic, Oracle Cerner, eClinicalWorks, Athena, or similar platforms. - Experience supporting HITRUST, SOC 2, ISO 27001, or similar certification readiness. - Healthcare compliance certifications such as CHC, CHPC, RHIA, RHIT, CIPP/US, or similar credentials. - Experience supporting distributed or offshore operations involving PHI handling. Core Competencies - High integrity and sound judgment in handling sensitive healthcare information. - Risk-based decision making and practical problem solving. - Strong process orientation with the ability to create scalable operating rhythms. - Excellent written and verbal communication skills. - Ability to operate in a fast-growing, entrepreneurial environment with evolving priorities. - Cross-functional leadership and ability to influence without direct authority. Benefits - Health, Dental, Vision Insurance - Paid time-off (PTO) - 401(k)

About Us: At Provider1st, we simplify the Release of Information (ROI) process for healthcare providers. By offering compliant, efficient, and patient first ROI services, we help healthcare organizations focus on what matters most—caring for patients. We're a fast-growing company committed to exceptional service, innovative technology, and building lasting relationships with our clients. About Provider1st Video Position Summary: Provider1st is where your Sales Development career can accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. Provider1st is growing and looking for passionate, talented individuals to join our Sales Development team!   We are looking for motivated SDRs to kickstart new business by prospecting, researching, and connecting with healthcare providers. In this role, you’ll help open doors, set meetings with decision-makers, and build the pipeline that fuels our growing sales team’s success.   The SDR role is designed for someone eager to grow their career within the healthcare segment, work closely with top performing Account Executives, and help expand Provider1st’s reach across the healthcare marketplace.  About Business Development Representative Video About the role: - Provider1st is looking for a self-starter BDR with a demonstrated track record of top performance, ability to receive and incorporate feedback, and excitement to grow a career in the healthcare space.  - This foundational position will report to the Manager of Business Development and will be responsible for prospecting, identifying, and qualifying sales opportunities for the Provider1st Sales team.  - This role is extremely important within the sales organization at Provider1st and will help lay the foundation of our success.  - In this role, you are responsible for generating pipeline for the sales team.  - Our Sales Development Representatives are specialists in researching prospects, discovering pain points, getting access to and setting meetings with decision makers.  - This role allows our Field Sales Team to focus on conducting meetings with prospects and increasing the overall productivity of our sales organization.  You will: - Identify and engage senior-level executives within the healthcare market, building a robust sales pipeline for our Account Executives.  - Generate new business opportunities by prospecting, researching, and outbounding into identified accounts and warm leads across various segments of healthcare provider groups.  - Research, develop, and execute a strategic outbound sales plan by mapping out targeted accounts and driving opportunities.  - Educate prospective leads on the full suite of Provider1st solutions, focusing on how our products solve real pain points within in their management and release of healthcare information.  - Help prospects understand the business impact Provider1st can deliver, ensuring your conversations are rooted in their needs and challenges.  - Establish strong, trusting relationships with both internal team members and external stakeholders, building confidence in the value Provider1st brings.  - Conduct high level qualification conversations with decision makers.  - Effectively communicate the value of Provider1st and our products to potential customers.  - Align and collaborate with stakeholders across sales, product, and marketing.  - Achieve or exceed monthly and quarterly quotas of qualified opportunities.  - Ensure all interactions and engagements are logged and tracked in the CRM system  - Identify creative approaches to engage and build trust with prospects  - 100% responsible for generating targeted prospect list, messaging and research  - Ability to forecast your business, pipeline and targets backed by data