Procom

Role Description We are seeking a Technical Business Analyst to support multiple projects across our Wealth Advisory and Funds domains throughout the entire project lifecycle. In this role, you will bridge the gap between business strategy and technical execution, translating abstract business needs into granular technical requirements, user stories, and system documentation. Responsibilities - Partner with business stakeholders and the Solution Architect to translate business requirements into detailed functional and technical specifications. - Document API inputs/outputs, map data conversions, and map complex data points for source-to-destination systems. - Proactively trace, document, and analyze end-to-end data flows across disparate systems to identify integration gaps. - Write SQL queries and data validation scripts to analyze procedures and verify data integrity. - Create clear, actionable Jira stories and tasks for technical teams. - Author technical documentation, including new/updated runbooks and release support documentation. - Formulate testing matrices and support User Acceptance Testing (UAT). Mandatory Skills - Proven ability to synthesize business workflows into technical specs. - Strong proficiency in SQL Server for data analysis and validation. - Experience working across legacy on-premise systems and cloud-native SaaS platforms. - Thorough knowledge of modern SDLC methodologies (Agile/Scrum). - Exceptional communication, collaboration, and stakeholder management skills. - Data & API Mapping expertise. - Technical Requirement Creation. Nice-to-Have Skills - Familiarity with wealth management and portfolio modeling systems. - Conceptual knowledge of software development languages and platforms. - Advanced comprehension of the Canadian wealth and asset management landscape. - Familiarity with FIX Protocol for trade execution pipelines. - Knowledge of secure file transfer mechanisms (SFTP). Assignment Length This is a 6-month contract position with the possibility of extension. Start Date ASAP. Assignment Location Remote, anywhere in Canada working Mountain Time business hours.

Role Description Seeking a Data Classification Specialist with expertise in Microsoft Purview to enhance enterprise data governance and compliance efforts. The role involves the development and implementation of data classification frameworks to ensure alignment with organizational policies and regulatory standards. Responsibilities - Establish and document data classification framework - Configure and manage Microsoft Purview classification policies - Discover, inventory, and classify data across Microsoft 365 and Azure data sources - Develop and maintain data classification taxonomy - Implement and tune Sensitive Information Types and trainable classifiers - Apply and validate sensitivity labels and DLP policies - Monitor classification effectiveness and produce compliance reports - Collaborate with IT Corporate Security, Data Governance teams, and business stakeholders - Support audit and compliance efforts Qualifications - Five years' experience in designing and implementing software solutions - 3+ years experience in data governance, data security, or information management - 3+ years hands-on experience with Microsoft Purview - Strong understanding of data classification frameworks and sensitive data types - Experience implementing sensitivity labels and DLP policies - Familiarity with Microsoft 365 and Azure environments - Ability to analyze and interpret classification results Nice-to-Have Skills - Experience with Purview Unified Catalog - Microsoft SC-401 Certification - Knowledge of regulatory frameworks (FOIP, POPA) - Experience with PowerShell or scripting for automation - Background in enterprise data environments Assignment Length This is a contingent position for 12 months with the possibility of extension. Assignment Location Calgary, Alberta, Canada. This position is fully remote.

Role Description We are seeking a highly motivated and experienced Senior Business Analyst to join our team and play a key role in the evolution of digital onboarding and sales generation. The successful candidate will be responsible for leading the business analysis efforts for this project, including: - Gathering and documenting requirements - Performing gap analysis - Collaborating with stakeholders and project teams to ensure the successful delivery of the project Responsibilities - Lead the Business Analysis activities, including working with other BAs, Product, and UX partners for a technically complex solution to enable initial customer creation and easy ordering of banking products. - Gather and document business requirements from stakeholders through interviews, workshops, and surveys. - Analyze business requirements to identify pain points, inefficiencies, and opportunities for improvement. - Conduct gap analysis to assess the differences between the current state and the desired state of the system, highlighting areas for enhancement. - Work closely with technical teams (product managers, user experience, architect, developers, testers) to ensure accurate and efficient implementation of product features. - Develop use cases and user stories to capture the functional requirements of the system, ensuring that all user needs are met. - Actively participate in Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives. Qualifications - Strong understanding of business analysis principles, methodologies, and best practices. - Excellent written and verbal communication skills, with the ability to effectively convey complex technical concepts to both technical and non-technical audiences. - Ability to work independently and as part of a cross-functional team, managing multiple priorities and deadlines simultaneously. - Experience working with Agile development methodologies and the ability to adapt to changing project requirements. - High drive and accountability to manage multiple priorities in a complex project environment. - Experience documenting complex technical APIs, system integrations, and data flows. - Proficiency in requirements management and documentation tools (e.g., Jira and Confluence). Nice-to-Have Skills - Bachelor's degree in business administration, computer science, or a related field. - 5+ years of experience in business analysis, preferably in the banking industry with a Fintech. - Experience or understanding with SAP Account Origination. - Understanding of Product Management. - Experience in website and mobile application development. Assignment Length This is a one-year contract position with the possibility for extension. Start Date ASAP. Assignment Location Remote, anywhere in Canada working Mountain Time business hours.

Role Description We are seeking two highly skilled Tibco Senior Developers to support enterprise integration initiatives. This role involves designing and developing integration solutions using Tibco tools and leading the end-to-end delivery of integration services. Responsibilities - Design, develop, and support integration solutions using Tibco (BW, EMS, and related tools). - Lead end-to-end delivery including analysis, design, development, testing, and deployment of integration services. - Collaborate with business and technical interested parties to gather requirements and translate them into scalable integration solutions. - Troubleshoot, monitor, and resolve issues across Tibco platforms to ensure high availability and performance. - Communicate effectively with cross-functional teams and provide clear status updates on deliverables. - Work independently to manage assigned projects, prioritize tasks, and meet deadlines. - Develop and maintain technical documentation, integration flows, and best practices to support operational excellence. Qualifications - Five years' experience within the last 5 years developing TIBCO integration solutions. - Experience developing, testing, and deploying batch and real-time integration interfaces & services in TIBCO BW 5.x or 6.x. - Development background in Service Oriented Architecture (SOA) & REST services. - Development experience in XML & JSON. - Development experience in Java. - Experience with Oracle or other relational databases. Requirements - Ability to manage multiple competing priorities and tight deadlines. - Strong customer service skills and communication skills. - Experience working in multi-tiered environments. - Utilization of Team Foundation Server (TFS) / GIT. - Experience with industry standard programming languages such as C#, ASP.NET, Visual Studio, JavaScript. Assignment Length This is a contingent position for 6 months, with the probability of extension not confirmed at this time. Assignment Location Calgary, Alberta, Canada. This position is fully remote.

Role Description On behalf of our Burnaby based client, Procom is seeking a Project Manager for a 12 month contract opportunity in BC. Remote candidates across BC will be considered. Must be able to travel for meetings to the office/site as required, once per quarter. The Project Manager is responsible for the successful completion of high risk and highly complex business process change or similar projects safely, with quality, within budget and on time by leading cross-functional, multi-disciplinary teams and applying project management principles. Qualifications - A minimum five (5) years of project management experience or equivalent. - Process improvement / redesign experience. - Working across multiple stakeholder groups. - Strong facilitation skills. - Business process mapping. - Documentation and SOP development. - Executive-level communication / presentations. - Driving action through influence. - Ability to create structure in ambiguous environments. Requirements - Must be able to travel for meetings to the office/site as required, once per quarter. Benefits - 12-month contract to start.

Role Description We are seeking an experienced Oracle Identity Management Engineer to support multiple programs and their contractors. The ideal candidate will provide technical guidance and best practices for secure Oracle environments, with a focus on Oracle Identity and Access Management technologies, DoD security standards, and Oracle Fusion Middleware. Responsibilities - Support multiple programs and contractor organizations utilizing Oracle technologies. - Provide technical expertise for Oracle Identity Management, Oracle Access Management, and Oracle Identity Governance. - Assist customers with Oracle architecture and solution design, configuration, implementation, and troubleshooting complex technical issues. - Collaborate with government personnel and contractor teams to maintain secure, reliable, and compliant Oracle environments. - Provide recommendations for Oracle architecture, security, and operational best practices. Qualifications - Strong experience with Oracle Identity Services Suite. - Expertise with Oracle Access Management, Oracle Identity Governance, and Oracle Identity Management. - Experience integrating Oracle Identity products with DoD Public Key Infrastructure (PKI). - Strong knowledge of DISA Security Technical Implementation Guides (STIGs) and DoD security compliance requirements. - Experience supporting Oracle solutions in both on-premises and Oracle Cloud Infrastructure (OCI). - Strong troubleshooting experience with Oracle architecture, installation, and configuration. Requirements - Oracle Fusion Middleware (FMW). - Experience supporting U.S. Department of Defense environments. - Experience working in highly secure enterprise environments. Assignment Length This is a contract position through February 27, 2027. Start Date ASAP. Assignment Location Remote

Role Description The Governance Support Analyst will assist the Real Estate Services (RES) division in providing operational support to client's Facility Management (FM) and Critical Facilities (CF) teams. The role involves process governance, coordination of key initiatives, and acting as a chief point of contact for governance-related matters. Responsibilities - Lead regular key stakeholder meetings and forums of the FM and CF teams, reviewing and discussing key control reporting and action plans. - Manage and maintain ongoing FM/CF Governance initiatives, enhancements, and challenges. - Coordinate between stakeholder teams and other parties where necessary. - Oversee FM and CF control environments and ensure they are effective in both design and implementation. - Coordinate and oversee regional teams' implementation of key processes and guidelines such as Structural Due Diligence and Seismic Risk Assessment control processes. - Coordinate regional teams' implementation of Quality Building Operational Review (QBOR) monitoring process, including the facilitation of the monthly QBOR Governance meeting. - Provide analytics of FM and CF key systemic data (REALM and TechFace reports) on demand. - Provide advisory where needed, or coordinate between stakeholders and subject matter experts in case of any process or control-related questions. - Help control monitoring processes and collaborate with the FM or CF functional teams, the Risk & Control Team, or the F&C Business Execution teams during any Management Control Assessment (MCA) or audit-related queries. - Act as a subject matter expert for FM/CF Governance related tools and management workflows, including End-User Computing (EUC) and issue management related administrative tasks. Qualifications - Bachelor's/University degree or equivalent experience. - 3+ years Operations/Technology experience, preferably within a cross-cultural team environment. - Excellent communication skills. - Good analytical skills, confident working with large reports and databases. - Good IT background in areas such as MS Office. - Strong communication and organization skills. - Excellent follow-up skills, attention to detail, ability to multi-task, strong team-orientation, interpersonal skills, flexibility. Requirements - Qualification in engineering or real estate management. - Banking operations risk management experience. - Experience with End-User Computing (EUC). - Experience in issue management related administrative tasks. - Experience in process governance in real estate or similar industries. Assignment Length This is a 12-month contract position. Start Date ASAP. Assignment Location Mississauga, Ontario, Canada. This position is remote.

Role Description Au nom de notre client du secteur de l'assurance (IARD/P&C) et de la prévention de la fraude, Procom recherche un(e) Directeur(trice) adjoint(e) - Enquêtes en assurance (bilingue) pour un poste permanent. Ce poste est en télétravail, basé au Québec (région de Montréal). Le(la) Directeur(trice) adjoint(e) relèvera du(de la) Directeur(trice) - Enquêtes et Est du Canada et offrira un soutien complet à l'équipe d'enquêtes. Ce rôle exige d'anticiper les besoins, de faire preuve d'un jugement solide, de proposer des solutions, et de travailler avec un haut niveau de professionnalisme et de confidentialité, tout en contribuant à l'efficacité, à la productivité et à l'évolution de l'organisation. Qualifications - Bilinguisme français/anglais (oral et écrit) obligatoire. - 10+ ans d'expérience dans l'industrie de l'assurance IARD (P&C), en gestion des sinistres et/ou en enquêtes de fraude (ou expérience connexe en fraude/services financiers). - Capacité d'apprendre rapidement et de travailler de façon autonome sur plusieurs plateformes TI afin de repérer, sourcer et maintenir l'information. - Excellentes compétences en communication et en présentation; capacité de communiquer efficacement avec les membres, partenaires et la direction. - Excellentes aptitudes d'organisation; capacité à gérer des priorités et échéanciers concurrents. - Très haut niveau d'intégrité et d'éthique; attitude positive, motivée et orientée vers le service aux membres. - Compréhension de l'industrie de l'assurance, des enquêtes en matière de sinistres et du processus d'assurance de bout en bout. - Connaissance d'outils/données du domaine (p. ex., Carfax, Auto Plus, ISO) et de leur utilisation dans le cadre d'enquêtes liées notamment au vol d'automobiles. - Aisance en télétravail (mode entièrement à distance). Requirements - Expérience en analyse de fraude et en intelligence de données. Benefits - Il s'agit d'un poste permanent. - Date de début: Dès que possible. - Lieu de l'affectation: Montréal (Québec), télétravail (région de Montréal).

Role Description The ServiceNow Business Process Consultant - HAM will be responsible for designing, configuring, and deploying ServiceNow ITOM modules to maintain a healthy CMDB. The role involves providing technical expertise for integrations, developing technical solutions, and ensuring proactive communication with clients and internal staff. Responsibilities - Design, configure, and deploy ServiceNow ITOM modules leveraging industry best practices - Provide technical and thought leadership in system integration and application development - Contribute to the technical direction and recommend solutions using ServiceNow best practices - Prepare and maintain technical specifications, system documentation, and end-user manuals - Troubleshoot production and test issues, perform root cause analysis, and recommend corrective actions - Maintain instance integrity and security based on ServiceNow best practices - Provide functional expertise as the Subject Matter Expert (SME) for application suites Qualifications - Bachelor's degree in an IT-related discipline or minimum 5 years of equivalent/relevant job experience - Experience with JavaScript, PowerShell, Bash, REST, SOAP, XML, and JSON - Infrastructure knowledge related to operating systems and networking concepts - Strong analytical and problem-solving skills - Understanding of Discovery scheduling and potential network impacts - Excellent verbal and written communication skills - Ability to work as a trusted contributor in a team environment Requirements - Preferred certifications: ServiceNow CIS-Discovery, CIS-Data Foundations - Experience with implementing Discovery and relaying best practices - Configuration Item blueprint experience for CMDB health dashboard configuration - Understanding of the Identification and Reconciliation engine (IRE) - Understanding of platform security and integration best practices Assignment Length This is a 6 month part time contract (20 hours/week). Start Date ASAP Assignment Location Remote position based in Toronto, Ontario, Canada.

Role Description On behalf of our telecommunications client, Procom is searching for a Full-Stack Software Engineer for a permanent role. This position is a remote position with preference for candidates located in Toronto or Montreal. Our client is building the future of wireless communication with the goal of creating one unified network open to any person and device worldwide. The Full-Stack Software Engineer will contribute to developing innovative systems that scale, helping to connect millions of devices to wireless networks. Responsibilities - Work on developing and deploying exciting new features - Advise on technologies and present solutions to the team - Take on legacy architecture and digital transformation projects - Expand on our Node services suite of applications - Document any new and undocumented processes and workflows - Work in a start-up environment with lots to do and lots of hats to wear - Assist in building tools to ensure a high-quality end-user product - Help us scale to tens of millions of customers & connected devices Qualifications - Strong full-stack engineer comfortable owning a feature from Postgres schema through WebSocket protocol to the React component - Deep Node.js + TypeScript experience - Strong React, especially with modern hooks-era React - Experience with relational data modeling and SQL (Postgres preferred) - Comfort with real-time systems - WebSockets, pub/sub, presence, reconnection, backpressure - Experience with queues and async fan-out (SQS, RabbitMQ, Kafka, Redis Streams) - Working knowledge of AWS and containerized deployments (EKS / Kubernetes, or equivalent) Nice-to-Have Skills - Experience with React Native beyond the JS surface - Experience designing or operating systems with CPNI / HIPAA / PCI / SOC 2 compliance constraints - Experience with SSO / OIDC and JWT-based session models - Experience operating WebSocket fleets at scale - Familiarity with Nx, pnpm workspaces, or comparable monorepo tooling Assignment Length This is a permanent position. Start Date ASAP. Assignment Location Remote position with preference for candidates in Toronto, Ontario, Canada, or Montreal, Quebec, Canada.