PPM Works, Inc.

• Lead end-to-end delivery for client and internal engagements, from charter through closeout • Develop and maintain comprehensive project plans, schedules, and budgets using MS Project, Smartsheet, and OnePlan • Define project scope, objectives, deliverables, and success criteria in collaboration with stakeholders • Apply hybrid methodology, blending waterfall structure with agile flexibility based on project context • Serve as the primary point of contact for clients, managing expectations and building long-term trust • Facilitate regular status meetings, executive briefings, and steering committee updates • Identify, escalate, and resolve risks, issues, and dependencies proactively • Produce clear, concise project status reports and executive-level communications • Lead cross-functional project teams of varying sizes in a fully remote environment • Partner with resource managers to staff projects and manage capacity across concurrent engagements • Mentor junior PMs and contribute to continuous improvement of ppmworks delivery standards • Maintain project data integrity and reporting within OnePlan and other PPM platforms • Track and manage project financials including budget forecasting, actuals, and variance reporting • Conduct lessons learned sessions and contribute findings to the ppmworks knowledge base

• Marketing: Video editing and upload • Digital Marketing: Maintain WordPress site and update/create pages when necessary • Maintain YouTube site • Manage Microsoft partner relationship • Sales: Prospect, educate, qualify, and develop Target Accounts and inbound leads to create sales-ready meetings and opportunities • Achieve sales quota • Develop and deliver customized sales presentations and product demonstrations, by phone and via online demo

• Partners with Director of Sales and Business Development to qualify and close new business on Microsoft Project and Portfolio Management solutions. • Provides specific industry or product expertise to facilitate the closing of deals within sales representatives territory. • Interacts with sales team to architect the solution, and develop and execute solution strategies for market. • Manages solution opportunities to obtain appropriate and necessary resources for all qualified opportunities. • Leads teams in the sales process for establishing market visibility and deal visibility. • Presents/demonstrates solution to high level clients and industry conference attendees. • May provide training to field sales on industry/solutions. • Builds and maintains a network and up to date specific industry or product knowledge.

• Execute comprehensive marketing plans that align with the company's business goals and objectives. • Conduct market research and analyze data to identify market trends, customer needs, and competitive landscape. • Develop and manage digital marketing campaigns across various channels, including email, social media, and search engines. • Create content for marketing collateral, website, and social media platforms that aligns with the company's brand messaging and tone. • Work with the sales team to develop lead generation campaigns that support revenue growth. • Track ROI to ensure marketing initiatives are effective. • Maintain the company website and add or edit pages as needed.

• Prospecting and proactively recruiting new qualified clients • Prospect, educate, qualify, and develop Target Accounts and inbound leads to create sales-ready meetings and opportunities • Source new sales opportunities through outbound cold calls and emails • Achieve assigned sales quota • Develop and deliver customized sales presentations and products demonstrations, by phone and via online demo • Manage inbound leads, qualification and meeting management

• Monitor the Zendesk ticket queue throughout assigned hours (8:00 AM - 4:00 PM ET) to ensure prompt acknowledgment and response to all incoming requests. • Provide timely, accurate, and professional responses to support tickets. • Troubleshoot and resolve functional and technical issues, escalating when appropriate. • Conduct root cause analysis and implement solutions to prevent recurring issues. • Develop deep functional knowledge of OnePlan to effectively support end users. • Test new release updates and system enhancements; document findings and report defects or improvement opportunities. • Collaborate with internal teams to address complex issues and support system improvements. • Maintain accurate documentation of issues, resolutions, and support procedures. • Contribute to knowledge base articles and user documentation as needed.