point.me

Role Description We are hiring our founding Business Development Lead for Financial Institutions: the first dedicated seller carrying Gateway demand. You will own the FI pipeline end to end and build the sales motion from scratch. There is no SDR team, no inbound engine, and no established brand to lean on. There is a real product, live partners, and a large untapped market. What You Will Do - Drive business development - Prospect, qualify, pitch, negotiate, and close partnerships with banks, fintechs, and card issuers, self-sourcing the majority of your pipeline through outbound, your network, events, and creative wedges. - Identify, evaluate, and close anchor partners. - Structure partnerships that align incentives and scale. - Turn early deals into durable, repeatable GTM motions. - Stand up the operating model - Build the sales motion from scratch: ICP, target account list, outbound playbook, pitch narratives, pricing, and CRM discipline. - Lead pilots, learn fast, and formalize what works. - Eliminate manual work and one-off processes as early as possible, and run your pipeline with analytical rigor: honest forecasting, stage discipline, and clear weekly reads to leadership. - Scale through systems and AI - Partner with Product, Data, and Engineering to automate workflows and integrations. - Use AI to scale judgment, consistency, and throughput across your pipeline. - Translate real-world execution into productized, platform-level capabilities. - Be the connector - Serve as the connective tissue between external partners and internal teams, multi-threading complex accounts across product, loyalty, payments, procurement, legal, infosec, and compliance, and mapping every budget center. - Co-sell with ecosystem partners and coordinate with our LP-facing partnership executive so supply and demand narratives reinforce each other. - Translate FI-specific needs into scalable platform features, and feed market learnings back into point.me's core GTM and product strategy. Qualifications - You were a first or very early salesperson at an early-stage company, or you launched a new vertical or product within a more established one, and personally closed complex enterprise deals. - You sourced most of your own pipeline and can prove it. You built the artifacts (decks, target lists, pricing, contract structures) yourself. - You have sold a nice-to-have: a product the buyer did not strictly need, where you had to create urgency and find budget. - You have sold something complex that required educating the buyer. - You know enterprise fundamentals cold: multi-threading, account mapping, and budget-center navigation are second nature. - You are on a steep trajectory: you started earlier or smaller and earned your way up fast. - You are energized, not drained, by ambiguity and the absence of structure, and you want the founding closer seat for its own sake. - Nice to have: Experience selling fintech infrastructure (API, embedded finance, loyalty tech, payments) into banks. Loyalty or travel knowledge is a plus but not a substitute for early-stage selling experience. Compensation - Competitive base plus OTE with meaningful upside tied to partnership outcomes. - Structure will evolve as we refine the model (logos signed, depth of integration, then revenue). - Fully distributed, US hours. - We are happy to discuss specifics early.

Role Description We are building a tiered servicing model from scratch. The work spans self-serve content, BPO training material creation, onboarding and enablement, and escalation design into our internal team. The timeline is tight and we need someone with support BPO implementation experience to help us move quickly. This role exists to bring additional execution capacity and strategic input to BPO implementation. Our CX Director will lead the workstream. You execute alongside them and bring direct, hands-on BPO launch experience to the engagement. The role is fractional because the upfront build is significant and time-constrained. Possibility for extension or full-time conversion beyond October. What You'll Do - Build step-by-step process guides, develop and deliver agent training, and map escalation pathways with the BPO team. - Design and deliver training for a client’s customer support team so they can handle account-level issues and escalate correctly. - Define how a traveler issue moves from the customer to the BPO to our internal team, including trigger criteria, handoff protocols, SLAs, and after-hours coverage. - Build or oversee self-serve content inside the customer portal covering account-level and travel-specific topics. - Identify failure scenarios before go-live and QA the process guide and BPO response against them, including flight disruptions, refund edge cases, and system outages. - Own the pre-launch checklist and confirm readiness across Tiers 1 through 4, including BPO staffing, contact channels, and internal on-call rotation. - Document the full implementation as we go so it becomes repeatable for future accounts. - Establish ticket lifecycle flows in HubSpot and ensure the BPO team is trained on our internal tooling alongside the operational SOPs. Qualifications - Has owned implementation for a support BPO end-to-end before, including building the process guide, running the training, and signing off on go-live. - Has designed and delivered agent training for a new product or channel launch, including assessments or readiness checks before go-live. - Has built SOP and escalation frameworks from scratch, not just maintained existing ones. - Can operate with autonomy on a tight deadline, identifying what is on the critical path, communicating a clear plan, and not waiting for perfect conditions. Nice to Have - Background in travel (OTA, airline, TMC, hotel chain, or travel startup) where support is real-time and high-stakes.

Role Description As our team grows and campaigns scale, we’re hiring an Integrated Marketing Manager to keep us aligned, consistent, and moving fast across channels. This role is the connective tissue of the marketing organization - equal parts project manager, partner wrangler, content integrator, and brand steward. You’ll connect the dots across brand, product marketing, PR, content, growth, and creative to ensure campaigns are cohesive, well-briefed, and well executed. You’ll play a critical role in keeping calendars and launches on track, creative tightly aligned to strategy, our PR engine supported, and our brand consistent across every surface. If you’re highly organized, strategically minded, and thrive in cross-functional environments, this role is built for you. What You’ll Do - Integrated Campaign & GTM Execution - Support execution of brand and product go-to-market campaigns from brief through launch - Translate high-level strategy into clear campaign plans with defined timelines and deliverables - Align messaging and assets across social, lifecycle, paid, blog, partnerships, and earned media - Product Marketing Integration - Partner closely with Product feature launches and key product moments - Manage cross-channel execution plans based on point.me positioning and messaging frameworks - Ensure product narratives are consistent across lifecycle marketing, campaign creative and content - Coordinate launch timelines across Brand, Growth, PR, and Lifecycle - Help operationalize GTM plans so nothing slips between strategy and execution - Creative & Editorial Briefing - Write clear, strategic briefs for creative, lifecycle marketing, and design teams - Brief editorial writers with strong narrative direction and messaging guardrails - Coordinate campaign kickoffs and manage cross-functional feedback loops - Work with marketing leadership to ensure all creative and content ladders back to campaign objectives and brand standards - PR & Content Integration - Partner closely with PR and our Editor-in-Chief to align campaign timing with media outreach and pitches - Coordinate messaging frameworks, talking points, and supporting assets for PR moments - Ensure earned media efforts feel integrated — not bolted on - Marketing Calendar & Cross-Functional Alignment - Maintain the master marketing calendar - Create visibility across Product, Growth, Lifecycle, Creative, Partnerships, and PR - Flag risks early and bring structure to fast-moving initiatives - Brand Stewardship & Quality Control - Act as a brand steward across campaigns, partnerships, and external-facing content - Maintain campaign documentation and key messaging frameworks - Serve as a detail-oriented final pass before major launches Qualifications - 4–7+ years of experience in marketing, brand, product marketing, or integrated campaign roles - Experience managing cross-channel campaigns - Proven ability to brief creative and editorial teams clearly and effectively - Experience collaborating with PR teams on launches and media moments - Excellent project management and organizational skills - Clear communicator who is comfortable coordinating across multiple stakeholders - Strong instincts for brand, storytelling, and campaign pacing Requirements - You’re energized by keeping 10 things moving at once, not just finishing one big project - You notice when messaging feels off-brand before anyone asks you to - You’d rather over-communicate a risk than let it become a problem - Are the most organized person in the room - Care deeply about quality without getting stuck in perfection Reporting This role reports to the Head of Brand & Comms and works closely with Marketing, Growth, Product Marketing, Organic Social, Creative, and PR partners. Benefits - Competitive salaries - Ownership with meaningful equity - Fully-paid Medical, Dental, Vision, HRA for US employees - 100% distributed workforce, so you can contribute from anywhere - Open vacation policy - Paid family leave for all parents Equal Opportunity Employer At point.me, we value a diverse team. That's why we are committed to providing equal opportunity employment regardless of race, national or ethnic origin, color, religion, age, sex, sexual orientation, gender identity or expression, marital status, veteran status, disability, or any other protected class. We encourage you to apply and to let us know if you require accommodation during the recruitment process.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We’re looking for a Head of Engineering to lead the engineering team across our consumer, platform, and analytics engineering teams. You’ll set the pace for building products that delight our customers while driving business impact. You’ll be the go-to partner for cross-functional stakeholders looking to access the engineering function. What You'll Do - People Leadership: Lead, coach, and manage a team of engineers, driving growth, accountability, and high performance. - Engineering Management: Own delivery for engineering, ensuring product requirements translate into scalable, maintainable, and high-quality solutions. - Stakeholder Collaboration: Serve as the primary engineering point of contact for product stakeholders, ensuring alignment between technical feasibility and business goals. - Execution & Delivery: Drive a delivery process that ships customer value week over week with high velocity and quality. - Technical Guidance: Set and reinforce best practices, establish strong technical standards, and raise the bar for collaborative excellence across the team. Qualifications - Strong track record of building, leading, and managing teams of high performing engineers. - Technical proficiency across modern web application development, backend system architecture, and cloud infrastructure. - Ability to engage meaningfully in technical discussions and translate business needs into clear and effective engineering strategy. - Strong collaborator and communicator across technical and non-technical stakeholders. - Strong interest in understanding customers and problem space, with a passion for creating a game-changing product. Benefits - Competitive salaries - Ownership with meaningful equity - Fully-paid Medical, Dental, Vision, HRA for US employees - 100% distributed workforce, so you can contribute from anywhere - Open vacation policy - Paid family leave for all parents Salary Range The anticipated salary range for this role's listed level is $225,000-$285,000. Level and salary ranges are determined through interviews and a review of experience, knowledge, skills, abilities of the applicant, in alignment with market data. Equal Opportunity Employer At point.me, we value a diverse team. That's why we are committed to providing equal opportunity employment regardless of race, national or ethnic origin, color, religion, age, sex, sexual orientation, gender identity or expression, marital status, veteran status, disability, or any other protected class. We encourage you to apply and to let us know if you require accommodation during the recruitment process.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are hiring a VP of Finance to be a strategic partner to the executive team and a thought leader across the company. This is not a back-office accounting role. You will own the financial narrative of the business and help shape how we scale. Reporting directly to the COO, you will be responsible for building the finance function end-to-end—spanning strategic finance, FP&A, accounting oversight, cash management, and board/investor support—while operating with a high degree of autonomy and judgment. This role is ideal for someone who wants to help run the company, not just report on it. What You'll Do - Be a Strategic Thought Partner - Act as a trusted advisor to the COO, CEO, and leadership team on key business decisions, tradeoffs, and investments - Translate strategy into financial reality: what to prioritize, what to defer, and why - Develop a deep understanding of the unit economics, growth levers, and constraints of the business - Own Financial Planning & Decision Support - Lead annual planning, quarterly re-forecasting, and long-range financial modeling - Build and maintain models that connect revenue growth, hiring plans, product investments, and cash runway - Create clear, decision-oriented dashboards and narratives for executives and the board - Build and Scale the Finance Function - Own the finance operating model: what stays in-house vs. outsourced, now and over time - Manage and develop the existing finance resources (fractional controller, part-time bookkeeper, and FTE finance team member) - Continuously improve financial processes, controls, and systems without adding unnecessary bureaucracy - Own the Financial Story Externally - Partner with leadership on board materials, investor updates, and fundraising readiness - Ensure financial reporting is accurate, timely, and credible as the company scales - Be the point person for auditors, tax advisors, and other external partners - Steward the Business - Manage cash flow, runway, and risk with discipline and foresight - Ensure compliance with relevant financial and regulatory requirements - Bring a proactive, problem-solving mindset to ambiguous or fast-changing situations What Success Looks Like (12–18 Months In) - Leadership uses finance as a decision engine, not a reporting function - The company has clear visibility into unit economics, burn, and growth tradeoffs - Board and investor conversations are grounded, credible, and forward-looking - Finance operations scale smoothly with growth, without drama or heroics - You are viewed internally as a business leader, not a service provider Qualifications - Investment banking and private equity experience strongly preferred - Experienced in strategic finance, FP&A, or operating finance within a high-growth environment - A strategic thinker who is comfortable forming opinions and challenging assumptions - Fluent in financial modeling and business storytelling—not just spreadsheets - Comfortable operating in ambiguity and building structure where little exists - Collaborative, low-ego, and confident working with senior stakeholders - Excited to help build—not just inherit—a finance function (even though, genuinely, you aren’t starting from scratch) Benefits - Competitive salaries - Ownership with meaningful equity - Fully-paid Medical, Dental, Vision, for US employees - 100% distributed workforce, so you can contribute from anywhere - Flexible vacation policy - Paid family leave for all parents Equal Opportunity Employer At point.me, we value a diverse team. That's why we are committed to providing equal opportunity employment regardless of race, national or ethnic origin, color, religion, age, sex, sexual orientation, gender identity or expression, marital status, veteran status, disability, or any other protected class. We encourage you to apply and to let us know if you require accommodation during the recruitment process.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We’re looking for a Senior Manager of BizOps to join our BizOps and Analytics team. You’ll primarily work with our Commercial team to develop business cases, pitch decks, and strategies that will accelerate point.me’s B2B partnership motion with Financial Institutions, FinTechs, and Loyalty Programs. Additionally, you’ll play a key role in core company business operations – helping drive strategic planning, building and maintaining KPIs, and supporting regular business reviews with leadership. What You'll Do - Commercial Strategy & Enablement (70-80%) - Partner with Commercial leadership to build data-driven business cases and ROI modeling for Financial Institution, FinTech, and Loyalty Program partnerships. - Create polished pitch decks and narrative frameworks that clearly articulate point.me’s value proposition, product capabilities, and partnership opportunities. - Conduct TAM/SAM/SOM sizing, competitive analysis, and market segmentation to inform partner strategy. - Support deal strategy and structuring for commercial opportunities, including pricing frameworks and multi-product proposals. - Collaborate with Commercial, Product, Engineering, Data, and Finance to align partner needs with roadmap, analytics, and financial models. - Business Operations (20-30%) - Support company-wide strategic planning cycles (quarterly and annually) with analyses, scenario modeling, and structured recommendations. - Build, refine, and own key business metrics dashboards in partnership with Data & Finance. - Drive preparation for and assist with facilitation of recurring business reviews (Weekly Business Reviews, Executive Syncs, Board prep) and help elevate insights to leadership. - Evaluate strategic opportunities, operational bottlenecks, and business performance trends, then translate insights into actionable plans and proposals. - Assist with ad hoc special projects and cross-functional initiatives across the company. Qualifications - 5–7 years of experience in BizOps, strategy, management consulting, investment banking, or similar analytical/strategic roles. Prior startup experience strongly preferred. - Deep experience building business cases, financial models, and structured analyses, preferably for enterprise partnerships. - Highly skilled at cultivating strong cross-functional relationships across all levels, from junior employees to executives. - Exceptional deck-building and narrative development capabilities to transform insights into compelling, partner-facing materials. - Strong project management skills with a demonstrated ability to drive clarity, alignment, and execution to unstructured problems. - Experience working in Financial Services, FinTech, Travel, or Loyalty is a strong plus, but not required. Benefits - Competitive salaries - Ownership with meaningful equity - Fully-paid Medical, Dental, Vision for US employees - 100% distributed workforce, so you can contribute from anywhere - Open vacation policy - Paid family leave for all parents Company Description At point.me, we’re on a mission to increase the spending power for millions of people by turning loyalty points into travel wealth. We are committed to simplifying the loyalty points experience and increasing our customers' spending power by using our real-time search and booking engine, making it easy to book flights with points. Join us and be part of a fast-growing company where your work will make a real impact on the future of award booking. We offer competitive salaries, meaningful equity, comprehensive health coverage, and the opportunity to work fully remotely as part of a distributed team.