PODS

• Lead the design process from ideation to implementation • Develop a long-term UX vision and an annual roadmap that aligns with business goals • Translate concepts into user flows, wireframes, interactive prototypes, and production-quality coded prototypes • Gather user feedback throughout the design process and iterate on designs accordingly • Champion user-centered design by planning and conducting user research using various methods • Collaborate effectively with cross-functional teams

• Lead the design process from ideation to implementation • Develop a long-term UX vision and an annual roadmap that aligns with business goals • Translate concepts into user flows, wireframes, interactive prototypes, and production-quality coded prototypes using Figma, Framer, Miro, and AI prototyping tools • Gather user feedback throughout the design process and iterate on designs accordingly • Build working, code-based prototypes using AI-assisted tools to validate interactions • Partner with engineering to ensure prototypes translate cleanly into production • Plan and conduct user research using various methods • Analyze research data to understand user needs, behaviors, and pain points • Collaborate effectively with cross-functional teams • Stay up-to-date with the latest UX trends, design tools, and emerging front-end technologies

• Act as a technical "anchor" for your team, taking ownership of the technical approach to feature development and being accountable for delivering on schedule. • Set the benchmark for the team by writing clean, maintainable, and highly performant code. • Own the production health of your team’s domain. Build and maintain Datadog dashboards and monitors to track SLOs/SLIs and ensure rapid incident response. • Partner closely with Product, UX, and cross-team stakeholders to shape/inform business requirements into technical design docs and actionable tickets. • Implement and manage A/B tests using Harness or Eppo, helping the team iterate quickly based on real-time customer data. • Provide consistent technical guidance to peers, helping them navigate complex integrations (e.g., Salesforce) and debugging sessions. • Develop end-to-end solutions across our stack (React, TypeScript, Kotlin, Spring Boot) with a focus on modularity and system resilience. • Lead the "path to production" for your team, owning infrastructure and ensuring CI/CD pipelines in Azure DevOps are efficient and deployments are seamless. • Manage the technical integration between web applications and core platforms like Salesforce CDP, Snowflake, and CMS’s. • Identify and resolve bottlenecks in the SDLC, contributing to better RFC processes and engineering documentation. • Proactively identify and fix performance bottlenecks in the browser or on the server to ensure a premium customer experience.