Plansee Group

Role Description Are you an engineer looking to take the first step from the shop floor into a customer-facing technical support position? As part of a strong existing field-based application sales team, this role will focus on technical and sales support to customers based in Ireland & Northern Ireland, working in close collaboration with the Technical Sales Engineer and Key Account Manager teams. For the right candidate with a solid foundation in CNC metal cutting, we can offer specialist product knowledge training to develop a successful career in cutting tools application sales. - Demand orientated technical advice and customer support. - Planning and implementation of regular customer visits and contact. - Successful identification of customer needs to sell and advise the right tools and solutions. - Work alongside the Technical Sales Engineer to develop and grow the defined business area. - Responsibility for the replenishment and management of Tool Service machines at designated customer sites. - Process optimisation of production at target customers on site. - Technical consulting for projects in cooperation with the Technical Sales Engineer and Projects Team. - The presentation of new tools and customer cutting trials in conjunction with the Sales and Projects Team. - Management of customer queries to a satisfactory conclusion. - Observation of the market and competitor trends in respect of product range and pricing. - Professional presentation of the Company and product portfolio. Qualifications - Successful completion of a recognised engineering apprenticeship, with a bias towards CNC machining. - Minimum 5 years post apprenticeship experience in CNC machining / metal cutting is essential. - Located in provinces Ulster, Leinster or Connaught. - A full driving licence – role involves frequent daily travel. - High levels of tenacity, drive and motivation. - Ability and confidence to work autonomously. - Excellent communication skills and a strong customer focus. - A flexibility to meet customer and business needs. - No previous sales experience is required. Benefits - Competitive basic salary of €64,464 per annum, plus commission/bonus structure. - Attractive employee benefits package. - Fully expensed Company vehicle. - Development opportunities, with extensive theoretical and practical product training provided. Company Description Our employees in 50 countries worldwide – all working with passion to enable high-tech applications with our strong metals: tungsten and molybdenum. Our CERATIZIT sales offices around the world connect customers with standard tools and tailored solutions, technical support, and industry expertise—ensuring close partnerships and fast, reliable service wherever our customers are located. Join a team that is highly motivated and brings together local expertise with the global knowledge and values of the Plansee Group.

What makes us strong? Our employees in 50 countries worldwide – all working with passion to enable high-tech applications with our strong metals: tungsten and molybdenum. Our CERATIZIT sales offices around the world connect customers with standard tools and tailored solutions, technical support, and industry expertise—ensuring close partnerships and fast, reliable service wherever our customers are located. Join a team that is highly motivated and brings together local expertise with the global knowledge and values of the Plansee Group. FUNZIONARIO TECNICO COMMERCIALE (M/F/D) EMILIA ROMAGNA CERATIZIT ITALIA RESPONSABILITÀ - Gestione clienti esistenti dal punto di vista tecnico-commerciale, con tutte le attività connesse all'asportazione truciolo - Acquisizione di nuovi clienti - Focus sul raggiungimento obiettivi di budget con i clienti della propria zona di competenza - Primo supporto tecnico ai clienti, analisi dei risultati e proposta di nuove soluzioni/applicazioni - Analisi di dati di mercato/potenziali e report sulle attività della concorrenza - Gestione delle visite clienti nella zona assegnata in totale autonomia, discussione delle offerte e relative trattative di vendita con i clienti in accordo con le direttive aziendali - Eventuale contributo e partecipazione a fiere di settore ed eventi informativi e/seminari tecnici con/presso clienti - Collaborazione con il team di vendita interno (Customer service) e le altre funzioni aziendali connesse al ruolo PROFILO RICHIESTO - Diploma Tecnico Industriale o simili e/o Laurea triennale in Ingegneria Meccanica e/o dei materiali - Ottima conoscenza del mercato italiano e comprovata esperienza di almeno tre anni nellevendite (settore metalli e/o metalmeccanico). Costituisce titolo preferenziale provenienza dal settore asportazione truciolo. - Spirito di iniziativa e capacità di problem solving - Ottime doti relazionali e comunicative - Ottima dimestichezza con il pacchetto MS Office - Buona conoscenza della lingua inglese CERATIZIT OFFRE - Un incarico interessante, versatile e stimolante con prospettive eccellenti in un contesto internazionale e dinamico - Trattamento economico interessante e correlato alle capacità ed esperienza - Auto aziendale - Formazione continua Valentina Palermo | Recruiting Team | valentina.palermo@plansee-group.com CERATIZIT Italia S.p.A.

What makes us strong? Our employees in 50 countries worldwide – all working with passion to enable high-tech applications with our strong metals: tungsten and molybdenum. Our CERATIZIT site in Charlotte is a key hub for customer service and distribution across North America—delivering high-performance cutting tools with speed, flexibility, and a strong customer focus. Join a highly motivated team in Charlotte, USA, where local expertise meets the global knowledge and values of the Plansee Group. Position type: Exempt As Territory Sales Manager you will grow CERATIZIT’s Industrial Wear Parts and Wood & Stone working business across North America. You will manage and expand an existing customer base while developing new accounts through consultative, solution-oriented selling. This is a high-visibility, field-based role with significant travel and the autonomy to run your territory like a business. It’s an excellent opportunity to build enterprise selling and stakeholder-management skills—owning customers end-to-end while learning to drive cross-functional execution in a global organization. Success requires comfort working remotely in the US while influencing a global, matrix organization—driving timely quotations, realistic lead times, and clear follow-up with production, customer service, and segment management teams in Europe/Asia to deliver on customer commitments. TERRITORY LOCATION: EASTERN US RESPONSIBILITIES/DUTIES: - Build new business in your territory by identifying and developing opportunities, proactively prospecting, and partnering with the Regional Sales Director on account strategy. - Act as a trusted technical and commercial resource for customers across the Hard Material Solutions portfolio (Wood & Stone working and Industrial Wear Parts). - Manage commercial risk by flagging customer financial issues early, partnering with customer service, and supporting credit control follow-up as needed. - Support strategic projects by coordinating input from the North American sales team and presenting recommendations to the Regional Sales Director. - Maintain forecasting for your territory which includes building quarterly/annual budgets, review forecasts regularly, and maintain an up-to-date pipeline with clear close plans. EDUCATION AND/OR EXPERIENCE REQUIRED: - Proven skills in sales and new business development. Bachelor’s degree in business is preferred, or 3 years of experience in industrial wear parts. - Strong mechanical aptitude. Prior experience in the carbide industry is highly preferred. - Proven ability to conduct training, and good presentation skills to both large and small groups - Ability to work independently from a home office - Ability to travel in the assigned territory - Computer literacy with Microsoft Office and CRM systems (SIP) - Good communication skills TRAVEL REQUIREMENTS: 50% to 60% travel both nationally and abroad / overnight stays required Equal Employment Opportunity We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. Recruitment Team | career.usa@ceratizit.com CERATIZIT USA LLC

What makes us strong? Our employees in 50 countries worldwide – all working with passion to enable high-tech applications with our strong metals: tungsten and molybdenum. Our CERATIZIT site in Charlotte is a key hub for customer service and distribution across North America—delivering high-performance cutting tools with speed, flexibility, and a strong customer focus. Join a highly motivated team in Charlotte, USA, where local expertise meets the global knowledge and values of the Plansee Group. Position type: Exempt TERRITORY: WISCONSIN/MINNESOTA The Sales Engineer role is to present and sell our extensive line of superior, high quality cutting tools that include engineered tools – application specific (specials), precision drilling, bore machining, reaming, threading and milling solutions. Success in this role requires sales expertise through end user (direct customers), integrator and other channel partners in a defined geographic territory. The role requires engaging customers in target market segments such as automotive, aerospace, communication, chemical, energy, general manufacturing, and medical industries. The Sales Engineer role requires a strong consultative sales approach and ability to accomplish new business development as a key function. The role also requires strong technical aptitude and interest in a manufacturing-focused, solution-oriented sales environment to qualify develop and secure new business opportunities with end user customers, integrators and channel partners to achieve or exceed territory growth goals. This role may require some Key Account Management responsibilities per the National Sales Manager direction. Duties and Responsibilities: - Perform independently and professionally represent CERATIZIT in a regional geographic territory to establish and develop distributor channel partners and end user customer relationships for growth in the marketplace (50% to 60% travel / overnight stays required). - Target, prospect, qualify, and secure new end user customer accounts for pipeline development and territory growth. - Manage, retain, and saturate current end user customers and channel partner accounts through application recommendations, emphasizing product performance, demonstrating value-added features, and cost benefits, product demonstrations and promoting “KEY PRODUCTS” to develop opportunities for new business and increased product sales. - Partner with Integrated Suppliers to develop strategies to grow the business. Support, train, and update “in plant” integrated suppliers on CERATIZIT products and applications and how they fit with the products of the end user. - Obtain required specifications and blueprints from end user customers and collaborate with CERATIZIT engineering and internal departments for generation of accurate, precise, and timely quotations and problem resolution to support customer requirements. - Using project management skills; work with end user to support part run-off operations including but not limited to: logistical support, technical support and troubleshooting, quality management , and error proofing - Document, track, and follow up on all proposed solutions, tool testing, and costs analysis to support new business development and customer retention. - Conduct training for machine operators, tool pre-setters, engineering and management on functionality of CERATIZIT products. - Develop sales and business plans and set goals through researching, analyzing, and interpreting records of present and past sales trends and costs, estimated and realized revenue, administrative commitments, and obligations incurred for management. Collaborate with channel partner leadership and sales teams to grow CERATIZIT sales in the marketplace. - Achieve defined sales goals and quota via an established sales process and plan. - Investigate product or service warranty claims to ensure resolution within organizational policies. - Complete and maintain required sales and expense reports, calendar appointments, data within the customer retention management software "CRM" and business and distributor planners. EDUCATION AND/OR EXPERIENCE REQUIRED: - Bachelor’s Degree (BSME) or equivalent experience required - Minimum of 5 years of experience with a large manufacturing facility - 5-10 years successful regional or territory sales experience in a consultative-based sales role in a manufacturing or distributor-focused sales environment. Relevant sales experience in the metal cutting industry or environment (IE: machining applications, milling, drilling, turning, boring, reaming~ etc.) is a plus. - Ability to make product recommendations based on customer feedback and quality constratints - Familiar with functional cutting tool design as it relates to: Reaming, Holemaking, Threading, and Milling - Ability to calculate speeds and feeds for: Boring, Holemaking, Threading, and Milling - Ability to troubleshoot and identify cutting tool problems, investigate the root cause, propose corrective action and make recommendations for solutions - Strong technical aptitude and interest in technical products, specifications or applications is a must - Experience working independently from a home or virtual office environment. - Strong skills in qualifying, developing and securing new business in both a direct and channel based sales environment - Knowledge, skills and experience in an end user or distribution channel sales environment with strong ability to develop customer rapport and relationships for success. - Strong verbal and written communication skills. - Proficient in use of technology, computers and software (Excel, Word, Microsoft Office, PowerPoint, CRM Software, etc.). - Quality systems experience in CPK (process capability), PPK (process performance), and PPAP (production part approval process). - Strong mathematical skills and experience with statistical inference, frequency distribution, trigonometry calculus, algebra, and validity. TRAVEL REQUIREMENTS: 50% to 60% travel / overnight stays required – a valid Driver’s License is required Equal Employment Opportunity We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. Recruitment Team | career.usa@ceratizit.com CERATIZIT USA LLC