Pacific Life logo

Pacific Life

Remote Jobs

Headquartered in Newport Beach, California, Pacific Life provides life insurance, annuities, mutual funds, and other products to protect families and individual

44 open rolesLatest: May 17, 2026, 12:28 AM UTCCompany Site
Post Date
Minimum Salary
Experience

44 Jobs

Pacific Life logo

Senior Actuary

Pacific Life

Headquartered in Newport Beach, California, Pacific Life provides life insurance, annuities, mutual funds, and other products to protect families and individual

Actuary9 days ago

Senior Actuary (FSA) - Enterprise Finance & Actuarial Projects Location: Newport Beach, CA, Omaha, NE, or Charlotte, NC Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Senior Actuary to join our Enterprise projects team. This role is on-site 4 days per week and work from home 1 day per week in Newport Beach, CA, Omaha, NE, or Charlotte, NC. If you are not currently located near one of our offices, we offer comprehensive relocation assistance. As Senior Actuary, you’ll play a key role in Pacific Life’s growth and long-term success by primarily executing critical enterprise-wide projects. This role will be within Enterprise Actuarial Projects team but will have the opportunity to support a variety of actuarial projects that may involve collaborating with teams across the enterprise. How you’ll help move us forward: - Leading and managing complex actuarial projects, ensuring timely and accurate completion. - Providing support across enterprise actuarial transformation efforts leading to efficiencies. - Driving consistent enterprise-level implementation of new actuarial reporting requirements and methodologies under external or internal reporting bases. - Support implementing model development projects, conversions and large-scale changes. - Ensuring appropriate stakeholder management through presentations to senior management, summarizing findings and providing actionable recommendations. - Communicating complex actuarial concepts and results to non-actuarial stakeholders in an understandable manner. - Implementing required new regulatory changes involving actuarial responsibilities. - Supporting the execution of large reinsurance transactions. - Providing resource backfill support across Enterprise Actuarial. - Training and mentoring junior actuarial staff, fostering their professional development and ensuring high-quality work. The experience you bring: - 6+ years actuarial experience, 4-year degree or equivalent experience, - FSA designation - Working knowledge of various reporting frameworks including regulatory and management reporting; economic value / economic capital, risk-neutral and real-world liabilities, best estimate, and padded assumption setting, etc. - Experience in understanding and optimizing various work processes. - Demonstrable ability to plan and prioritize time and deliver to deadlines. - Knowledge of model development platforms and data processes - Familiarity with synthesizing messaging via visual software including PowerPoint, Tableau/PowerBI, etc. What makes you stand out: - Ability to work in a fast-paced, dynamic environment with high degrees of ambiguity arising from a period of significant change. - Strong communication (both written and verbal) and interpersonal skills, demonstrating ability to build effective relationships and collaborate. - Understanding of change management and its importance in delivering successful transformation. - Highly organized and delivery focused. - Self-starter, solution-based thinker. You can be who you are. People come first here. We’re committed to a diverse, equitable and inclusive workforce. Learn more about how we create a welcoming work environment through Diversity, Equity, and Inclusion at www.pacificlife.com. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife. Base Pay Range: The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. $167,670.00 - $204,930.00 Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered. - Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents - Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off - Paid Parental Leave as well as an Adoption Assistance Program - Competitive 401k savings plan with company match and an additional contribution regardless of participation You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.

California + 2 moreAll locations: California | Nebraska | North Carolina
$167.7K - $204.9K / year
Pacific Life logo

Workforce Benefits Sales Consultant – Broker Distribution

Pacific Life

Headquartered in Newport Beach, California, Pacific Life provides life insurance, annuities, mutual funds, and other products to protect families and individual

• Support the creation and execution of a strategy for Broker Distribution that helps meet new sales, retention, profitability and expense objectives. • Meet annual sales goals as established by the Sales Leadership. • Partner with Workforce Benefits Distribution resources to deliver the Workforce Benefits story to the broker community. • Continually work to strengthen, deepen, and grow broker relationships. • Execute appropriate number of broker meetings per week with assigned brokers. • Drive a pipeline of appropriate number of RFP’s per month. • Build and advance local broker relationships to drive sales and increase the Pacific Life brand in your market. • Demonstrate proficiency in the group products sold by Pacific Life. • Maintain strong connections with underwriting, product, pricing, regulatory compliance, and actuarial pricing teams to ensure alignment on critical deliverables with your broker relationships. • Utilize established and innovative approaches, tools and partners to enable efficient, deliberate and robust growth objectives. • Bring a customer-first mindset: prioritize customer and broker viewpoints in decision-making. • Participate in ongoing industry and community activities to stay attuned to industry trends. • Represent the company as needed with legislative platforms, industry events, community activities. • Perform other job-related duties or special projects as required.

Texas
$75K / year
Pacific Life logo

Workforce Benefits Sales Consultant - Broker Distribution

Pacific Life

Headquartered in Newport Beach, California, Pacific Life provides life insurance, annuities, mutual funds, and other products to protect families and individual

Role Description Pacific Life is seeking a skilled sales professional to support the growth of Broker Distribution within the Workforce Benefits organization. You will play an integral part in Pacific Life’s efforts to establish and grow a $1B revenue, profitable business in the Workforce Benefits market. This role is considered to be 100% remote, as travel is required, and our ideal candidate for this role will have the territory of Indiana and Kentucky. As Sales Representative, Broker Distribution you’ll play a key role in the startup and long-term success of this business by working with leaders in the Workforce Benefits division to meet established goals and objectives. Your focus will be on: - Building relationships - Developing and executing broker specific strategies - Driving growth toward sales goals within the Broker Distribution Channel You are responsible for bringing our business to the broker market and meeting annual metrics-based sales objectives. The role will align with other Workforce Benefits Distribution resources to educate the Broker and GA marketplace around Pacific Life’s Group Benefits value proposition and meet collective sales goals. You will report directly to Regional Sales Manager. How you'll help move us forward: - Support the creation and execution of a strategy for Broker Distribution that helps meet new sales, retention, profitability and expense objectives. - Meet annual sales goals as established by the RVP of Broker Distribution. - Partner with Workforce Benefits Distribution resources to deliver the Workforce Benefits story to the broker community. - Continually work to strengthen, deepen, and grow broker relationships. - Execute appropriate number of broker meetings per week with assigned brokers. - Drive a pipeline of appropriate number of RFP’s per month. - Build and advance local broker relationships to drive sales and increase the Pacific Life brand in your market. - Demonstrate proficiency in the group products sold by Pacific Life. - Maintain strong connections with underwriting, product, pricing, regulatory compliance, and actuarial pricing teams to ensure alignment on critical deliverables with your broker relationships. - Utilize established and innovative approaches, tools and partners to enable efficient, deliberate and robust growth objectives. - Bring a customer-first mindset: prioritize customer and broker viewpoints in decision-making. - Participate in ongoing industry and community activities to stay attuned to industry trends. Represent the company as needed with legislative platforms, industry events, community activities. - Perform other job-related duties or special projects as required. Qualifications - 5+ years’ experience in group benefits sales with an established presence in the broker marketplace - College degree with concentration in business management, finance, or risk management or equivalent work experience is required. - The inclination to seek and analyze data from a variety of sources to support decisions and to align others with the organization's overall strategy. - An entrepreneurial and creative approach to developing new, innovative ideas that will stretch the organization and push the boundaries within the industry. - Ability to seek opinions of others, process feedback and take smart risks. - A high degree of integrity and able to act in a transparent and consistent manner while always taking into account what is best for the organization. - Self-reflective and aware of his/her own limitations; leads by example and drives the organization's performance with an attitude of continuous improvement. - Mindset to enable breakthrough innovations and business models that create value for all stakeholders, continually challenging traditional approaches. Requirements - Strong performance orientation and drive for results - Strong analytical skills, with the ability to grasp complexities and perceive relationships among business and financial issues - Known for ability to respectfully and confidently collaborate and easily communicate with various stakeholders Benefits - Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. - Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents - Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off - Paid Parental Leave as well as an Adoption Assistance Program - Competitive 401k savings plan with company match and an additional contribution regardless of participation

United States + 9 moreAll locations: United States | United Kingdom | Canada | Germany | France | India | Brazil | Australia | Estonia | Japan
$75K / year
Pacific Life logo

AVP Actuary - Product Research and Development

Pacific Life

Headquartered in Newport Beach, California, Pacific Life provides life insurance, annuities, mutual funds, and other products to protect families and individual

Vice President28 days ago

Title: AVP Actuary - Product R&D Location: Newport Beach, CA; Omaha, NE; or Charlotte, NC time type: Full time job requisition id: R16882 Hybrid Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented AVP Actuary to join our Product R&D team in Newport Beach, CA; Omaha, NE; or Charlotte, NC. This role follows a hybrid schedule of four days in the office (on-site). If you are not currently located near one of our offices, we offer comprehensive relocation assistance. As an AVP Actuary you’ll move Pacific Life, and your career, forward by leading a team in the development of innovative, risk-efficient product solutions; owning the R&D strategy, feasibility work, risk analysis, and market research. You will fill an existing role with a team of six people in the Consumer Markets Division (CMD) that services retail life insurance and annuity clients. Your colleagues will include product development, finance and risk actuaries; as well as teams from distribution, customer experience, and strategy. How you’ll help move us forward: - Product R&D - Own and lead product R&D initiatives, which are critical to CMD achieving its growth and profitability targets, through innovative product offerings. - Develop R&D strategy, manage feasibility and prioritization with product and CMD strategy teams, align R&D initiatives with product roadmap execution - Take full responsibility for the impact and risks associated with new product features, ensuring they meet or exceed risk and profitability targets. - Oversee the development of risk management strategies, including investment, ALM, capital optimization, and hedging, for new product offerings. - Annuity market and strategic intelligence: - Manage annuity ideation pipeline, gathering and curating annuity product ideas from internal teams and industry sources, evaluating their feasibility and market potential, prioritizing them based on strategic importance, and securing prioritization buy-in from senior stakeholders. - Accountable for researching Pacific Life target markets to understand distribution and product needs, identify gaps in current offerings, R&D solutions to fill those gaps, and collaborate with product strategy and distribution teams to develop features to meet unmet needs. - Analyze key competitors’ product and distribution strategies, determine their go-to-market approach and differentiators, and evaluate designs that can capture market share from these competitors. - CMD new-business capital strategy: - Act as the primary liaison between CMD and the Enterprise Capital Solutions team, ensuring alignment on capital strategies for new business. Represent CMD new business in capital strategy decisions. - Propose reinsurance structures and participate in the decision-making process to develop solutions that optimize capital efficiency for CMD’s new business offerings. - Lead and coach R&D team: - Accountable for decision-making and resource allocation in Product R&D, balancing successful project delivery and talent development for a team of six professionals. - Thought leader in innovation for CMD, actively promote design thinking principles, and build cross-functional relationships to deliver competitive, market-leading solutions. The experience you bring: - FSA with at 10+ years in life insurance and annuity, primarily in product development and associated roles - Extensive experience with life insurance and annuity design, pricing, hedging, risk management, and reinsurance strategies strongly preferred - Demonstratable experience of leading a team, including leading, delegating, mentoring, and developing team members - Strong interpersonal skills, working effectively across various disciplines and functions within the organization. Quickly establishes and nurtures trust and confidence among internal stakeholders. Proven capability to lead, facilitate, and drive effective decisions cross-functionally - Excellent written and verbal communication skills, ability to manage relationships with stakeholders of varying seniority in Actuarial and non-Actuarial teams. - Strong analytical skills and a demonstrable ability to plan and prioritize workloads and deliver to deadlines. - Ability to be forward-looking and anticipate future needs, with proven track record of effectively delivering in a dynamic and fast-changing environment. Applies creative thinking to complex challenges, proactively offering ideas and solutions while anticipating potential obstacles Base salary range: $230,000 - $260,000 Base Pay Range: The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered. - Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents - Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off - Paid Parental Leave as well as an Adoption Assistance Program - Competitive 401k savings plan with company match and an additional contribution regardless of participation You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.

California + 2 moreAll locations: California | Nebraska | North Carolina
$230K - $260K / year
Pacific Life logo

Senior New Business Case Manager

Pacific Life

Headquartered in Newport Beach, California, Pacific Life provides life insurance, annuities, mutual funds, and other products to protect families and individual

Manager32 days ago

• Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. • Review, evaluate and process case work as directed by supervisor according to department procedures. • Analyzes case information and identifies appropriate action. • Provides and collects information ensuring systems are both updated and noted with the appropriate level of detail. • Meet or exceed productivity and quality metrics per department guidelines. • Case outreach and follow up activity are timely and professional. • Utilize necessary CMD resources and tools to determine regulatory, product and case design requirements. • Understands NB and UW terminology (labs, APSs, MVRs, etc.). • Become familiar with reasoning for requirements. • Establish relationships with underwriting, distribution partners and marketing partners by understanding their needs and communicating timely and effectively with them. • Communicates effectively with and/or creates correspondence for producers, field offices and external interested parties as applicable. • Sets proper expectations with producers/offices/FVPs. • Supports department needs as assigned. • Maintains positive and professional interactions with peers, trainers, internal customers, and leaders across all activities; Effectively collaborates to overcome challenges.

Nebraska
$2.6K - $3.2K / hour
Job Closed
Pacific Life logo

Sr. Project Manager II

Pacific Life

Headquartered in Newport Beach, California, Pacific Life provides life insurance, annuities, mutual funds, and other products to protect families and individual

Project Manager35 days ago

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Sr. Project Manager II - Release Train Engineer / Workstream Lead to join our Finance & Actuarial Projects PMO Team in Charlotte, NC. This role is a senior delivery leader responsible for orchestrating end-to-end execution across one or more complex Finance and Actuarial workstreams. This role ensures predictable, high-quality delivery by aligning multiple teams, managing cross-functional dependencies, and driving disciplined execution within Agile, hybrid, or scaled delivery models. Operating with broad autonomy, the RTE / Workstream Lead serves as the primary integrator between Finance, Actuarial, Technology, and Operations, balancing delivery flow, governance, and risk management. The role emphasizes systems thinking, servant leadership, and data-driven decision-making to enable business value realization in a regulated financial services environment. Key Responsibilities Workstream & Program Delivery Leadership - Own and manage end-to-end delivery for assigned Finance and Actuarial workstreams across multiple teams and initiatives. - Develop and maintain integrated workstream roadmaps, milestone plans, and dependency maps aligned to enterprise priorities. - Coordinate execution across multiple projects, Agile teams, and functional groups to ensure cohesive delivery outcomes. - Proactively identify delivery risks, capacity constraints, and trade-offs; drive timely decision-making to maintain delivery commitments. - Ensure workstream outcomes align to business value, regulatory requirements, and strategic objectives. Agile Release & Flow Management - Lead and facilitate key delivery cadences including PI Planning, quarterly planning, release planning, and cross-team synchronization. - Manage inter-team dependencies, sequencing, and integration points to optimize flow and reduce delivery friction. - Partner with Product Management, Product Owners, and Scrum Masters to ensure backlogs are aligned, prioritized, and delivery-ready. - Drive continuous improvement in delivery predictability, throughput, and quality using Agile and Lean metrics. Stakeholder & Cross-Functional Leadership - Act as the primary point of accountability for workstream-level delivery status, risks, and outcomes. - Partner closely with Finance, Actuarial, IT, Data, and Operations leaders to align priorities, resolve conflicts, and enable execution. - Facilitate effective decision-making across mid- to senior-level stakeholders, providing transparency into trade-offs and impacts. - Translate complex delivery data into clear, executive-ready communication. Planning, Governance & Risk Management - Lead integrated planning activities including capacity planning, demand intake, dependency coordination, and release forecasting. - Own workstream-level RAID management; proactively identify, assess, escalate, and mitigate risks and issues. - Ensure adherence to PMO, Agile, and enterprise governance standards while avoiding unnecessary process overhead. - Support audit, regulatory, and compliance needs by ensuring delivery artifacts and controls are maintained. Metrics, Reporting & Tools - Define, track, and report on key delivery metrics such as predictability, throughput, dependency health, and risk trends. - Produce executive-level dashboards and status reporting that clearly communicate progress, risks, and decisions needed. - Ensure accurate and disciplined use of delivery tools (e.g., Azure DevOps) for work items, backlogs, dependencies, and milestones. - Use data to identify systemic delivery issues and drive continuous improvement initiatives. The experience you bring: - 8–12+ years of experience leading complex initiatives across Finance, Actuarial, and Technology domains. - Demonstrated experience leading multi-team delivery efforts, programs, or large workstreams in Agile or hybrid environments. - Bachelor’s degree or equivalent professional experience. - Proven ability to manage complex dependencies, competing priorities, and senior stakeholder expectations. - Strong systems thinking, problem-solving, and facilitation skills with a focus on flow and value delivery. - Exceptional communication, negotiation, and executive presentation skills. - Hands-on experience with delivery and reporting tools such as Azure DevOps, Jira, Smartsheet, Excel, and PowerPoint. What makes you stand out: - Experience serving as a Release Train Engineer, Program Manager, or Workstream Lead in a scaled Agile environment (e.g., SAFe). - Familiarity with Finance and Actuarial platforms such as Prophet, Oracle Cloud EPM, or Snowflake. - Strong understanding of SDLC, data platforms, integrations, and enterprise financial systems. - SAFe certifications (RTE, SPC) or equivalent scaled Agile credentials. - PMP or equivalent project/program management certification. Base Pay Range: The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. $138,150.00 - $168,850.00 Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered. - Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents - Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off - Paid Parental Leave as well as an Adoption Assistance Program - Competitive 401k savings plan with company match and an additional contribution regardless of participation You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.

United States
$138K - $168K / year
Pacific Life logo

Employer Service Center Specialist

Pacific Life

Headquartered in Newport Beach, California, Pacific Life provides life insurance, annuities, mutual funds, and other products to protect families and individual

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking several talented Employer Service Center Specialists to join our team. Targeted class start date is early June 2026.This role can be fully remote. As an Employer Service Specialist, you’ll play a key role in building and providing a first-class empathetic and frictionless service experience in the Workforce Benefits division. Within the Workforce Benefits Division, we are striving to build an industry-leading customer experience through a unique, standardized product mix and focusing on digital-first solutions. That said, we recognize the importance of customer service and human-to-human interaction and are working to strive the right balance of technology when helpful but human interaction when necessary. For that reason, we understand just how important the Employer Service Specialist role is at helping us achieve our overall customer experience objectives. How you'll help move us forward: - Serves as a subject matter expert on employee-level processes within Workforce Benefits Customer Service, including a strong working knowledge of applicable workflows, products and processes. - Services and resolves inbound phone, chat and email inquiries from employees, employers and brokers, including employee-level escalations from peers, regarding Pacific Life Workforce Benefits across multiple product lines, to include Life, Dental, Vision, Disability, Supplemental Health, and Leave. - Provides education to clients on Pacific Life processes, including education on digital tools to drive self-service and digital adoption. - Ability to gather information to complete claim intake, as well as understand and articulate the status of a claim – including any outstanding requirements, next steps in processing, etc. - Provides education to employers and brokers on Pacific Life processes, including education on digital tools to drive self-service and digital adoption. - Acts as secondary line of support for peers seeking assistance with employee-level inquiries. - Ability to identify trends and suggest process improvements to deliver an improved level of customer experience. - Acts as a liaison between customer and other areas within Pacific Life to drive resolution to customer issues and drive customer satisfaction. - Helps onboard new team members and mentor them through the learning journey. Ability to coach and mentor new and existing team members as required. - Participates and contributes to team meetings or special tasks and assignments and brings innovative ideas and a continuous improvement mindset to the department. - Consistently supports and promotes change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility. - Willingness to step-in to assist other areas of the business with Employee Services initiatives such as, training, QA or surge, with a positive, “One Pacific Life” mindset. - Fosters strong partnerships and collaborates with key internal areas, such as Compliance/Legal, Support Services, Intake/Admin, etc. - Comfortable using chat and/or video communication via Microsoft Teams throughout the day to communicate with teammates, leadership and on occasion, external customers. - Job performance must meet department standards for work prioritization, productivity, quality and timeliness. - Identifies, understands and ensures that actions, behaviors and decisions are consistent with the department, division and Pacific Life Mission & Vision. - Completes other duties as assigned with a positive, “One Pacific Life” mindset. The experience you bring: - Strong communication skills – both written and verbal – including the ability to anticipate and address next questions/root cause. - Demonstrates an empathetic and customer centric mindset with a prove problem-solving skillset. - Ability to communicate effectively in a customer-centric and professional demeanor. - Willingness to accept coaching and provide feedback to peers, teammates, and leaders. - Ability to thrive in a flexible, but metrics-based environment. - Comfortable operating in a start-up environment where processes and procedures are still being developed. - Demonstrated ability to use sound judgement and discretion regarding confidential information. What makes you stand out: - College degree or equivalent work experience preferred - Insurance industry background, which includes group benefits experience, preferred. - Familiarity with Microsoft applications such as, Teams, Outlook, Word and Excel. - Availability to work between 5:00 am and 5:00 pm PST, Monday through Friday, with flexibility to cover non-standard shifts as needed, given advance notice Base Pay Range: The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. $25.10 - $30.66 Base Pay Range: The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered. - Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents - Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off - Paid Parental Leave as well as an Adoption Assistance Program - Competitive 401k savings plan with company match and an additional contribution regardless of participation You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.

United States
$25 - $31 / hour
Pacific Life logo

Senior Accountant I

Pacific Life

Headquartered in Newport Beach, California, Pacific Life provides life insurance, annuities, mutual funds, and other products to protect families and individual

Accountant38 days ago

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.​ Performs bank reconciliation activities, including the preparation, maintenance, and reconciliation of bank accounts and related general ledger accounts. Responsible for reconciling cash activity between bank statements and the general ledger, identifying, researching, and resolving reconciling items such as timing differences, errors, and unusual transactions. Prepares, records, analyzes, and reports accounting transactions, ensuring the integrity of cash and bank-related accounting records for completeness, accuracy, and compliance with established accounting policies, procedures, and internal controls. Supports the execution and ongoing enhancement of reconciliation processes, controls, and standard operating procedures. Partners with Accounting, Finance, Operations, Treasury, and Technology teams to investigate discrepancies, ensure timely resolution of reconciling items, and meet expectations under established Service Level Agreements. Assists with period-end close activities, including balance sheet substantiation, reporting, and audit support. Maintains accurate records of cash balances and reconciling items while contributing to process improvements, system enhancements, and operational efficiencies. Acts as a subject matter resource within the team and may support projects or initiatives impacting reconciliation processes. How you’ll help us move forward: Performs Complex Reconciliations and Issue Resolution (50%) - Prepares and reviews complex bank, suspense, and system-to-general ledger reconciliations. - Identifies, investigates, and resolves reconciling items, including timing differences, errors, and unusual transactions. - Ensures reconciliation deliverables meet established timelines, quality standards, and Service Level Agreements. Analysis and Process Improvement (30%) - Analyzes reconciliation results and trends to identify root causes of discrepancies and recommends solutions. - Applies best practices and functional expertise to improve processes, enhance efficiency, and strengthen controls. - Partners with stakeholders to implement process improvements and resolve upstream or downstream issues impacting reconciliations. Controls, Documentation, and Collaboration (10%) - Supports the maintenance of internal controls (including ICFR) over reconciliation processes. - Creates and maintains and documentation of procedures, controls, and standard operating practices. - Collaborates with business partners across Accounting, Operations, Treasury, and Technology to ensure alignment and data integrity. Leadership and Project Support (10%) - Acts as a resource for team members by providing guidance on complex reconciliation issues and best practices. - May lead functional initiatives or support projects related to system implementations, process enhancements, or testing activities (e.g., UAT). - Contributes to knowledge sharing and team development. The experience you bring: - BA/BS degree in Accounting, Finance, or related field (or equivalent experience) - 5+ years of accounting, finance, or operations experience, with strong focus on bank reconciliation or cash accounting - In-depth knowledge of reconciliation processes, general ledger systems, and financial controls - Strong analytical and problem-solving skills with ability to resolve complex issues - Ability to work independently, manage multiple priorities, and meet deadlines in a dynamic environment - Strong communication skills, with ability to collaborate effectively across teams and functions - Experience supporting process improvements, system implementations, or transformation initiatives preferred You can be who you are. We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife #LI-TM1 Base Pay Range: The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. $113,490.00 - $138,710.00 Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered. - Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents - Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off - Paid Parental Leave as well as an Adoption Assistance Program - Competitive 401k savings plan with company match and an additional contribution regardless of participation You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.

United States
$113K - $138K / year
Pacific Life logo

New Business Case Manager I

Pacific Life

Headquartered in Newport Beach, California, Pacific Life provides life insurance, annuities, mutual funds, and other products to protect families and individual

Manager39 days ago

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented New Business Case Manager I to join our team. This position will be remote. The New Business Case Manager Team is responsible for reviewing new business applications for completeness, accuracy, and regulatory compliance and resolving any problems with application. Reviews submission criteria to accept and approve clean applications and reviews basic underwriting requirements, as defined by age and amount requirement. Follows up for outstanding requirements, responds to inquiries from agents, financial institutions, other home office staff and clients, and makes courtesy calls to provide status updates. The department partners with Financial Professionals and their staff to resolve outstanding requirements that may impact the ability to submit and process applications. Through service excellence (quality and efficiency of processing, meeting service level commitments, and leading positive interactions with clients), these teams play an important role in impacting our clients’ choice to conduct their business through Pacific Life. How you’ll help move us forward: - Review, evaluate and process case work as directed by supervisor according to department procedures. - Analyzes case information and identifies appropriate action. - Provides and collects information ensuring systems are both updated and noted with the appropriate level of detail. - Meet or exceed productivity and quality metrics per department guidelines. - Case outreach and follow up activity are timely and professional. - Utilize necessary CMD resources and tools to determine regulatory, product and case design requirements. - Understands NB and UW terminology (labs, APSs, MVRs, etc.) - Become familiar with reasoning for requirements. - Establish relationships with underwriting, distribution partners and marketing partners by understanding their needs and communicating timely and effectively with them. - Communicates effectively with and/or creates correspondence for producers, field offices and external interested parties as applicable. - Sets proper expectations with producers/offices/FVPs. - Supports department needs as assigned. The experience you bring: - A strong desire to deliver a superior customer service experience. - Ability to work effectively in a team environment. - Experience working successfully with a variety of customers, preferably within the financial services industry. - Ability to complete assignments in a high-volume, fast-paced environment, balancing accuracy, speed, and thoroughness. - Clear verbal and written communication skills. Base Pay Range: The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. $20.68 - $25.28 Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered. - Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents - Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off - Paid Parental Leave as well as an Adoption Assistance Program - Competitive 401k savings plan with company match and an additional contribution regardless of participation You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.

United States
$21 - $25 / hour
Pacific Life logo

Associate Medical Director

Pacific Life

Headquartered in Newport Beach, California, Pacific Life provides life insurance, annuities, mutual funds, and other products to protect families and individual

Medical Director39 days ago

• Providing consultative services to staff underwriters • Providing critical input to risk selection and risk assessment for life insurance products • Review cases providing a medical appraisal of mortality and morbidity risk • Interprets medical information including EKG, X-ray and other diagnostic tests to evaluate and make Underwriting decisions • Ensures compliance with government regulations applicable to risk selection • Help support strategy and Transformation of the Underwriting discipline • Promote thought leadership and collaboration among the Medical Staff • Continuously review and seek out new industry information that directly or indirectly impacts Life Underwriting • Represent Pacific Life in industry committees • Informs and provides educational support to underwriting staff in individual and department communications • Consults and advises the Underwriting Leadership on business strategies and best practices • Collaborate on the development of future policies and practices • Evaluate and identify trends and training gaps • Identify areas of improvement underwriting guidelines and processes

Vermont
$176.0K - $215.1K / year
Job Closed

34more opportunities are still waiting for you.Log in now and take your next shot before someone else does.