Pacific Life

Title: Senior Actuary (FSA) - Life Pricing Location: Newport Beach CA-700 Omaha NE-6750 Charlotte-128 Full time job requisition id R17239 Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Senior Actuary to join our Life Insurance Pricing team. This role is on-site 4 days per week and work from home 1 day per week in Newport Beach, CA, Omaha, NE, or Charlotte, NC. If you are not currently located near one of our offices, we offer comprehensive relocation assistance. This role is hybrid. We believe in empowering our employees to get work done both in and out of the office. As a Senior Actuary in Life Pricing you’ll move Pacific Life, and your career, forward by playing a key role in important initiatives for our life insurance business. You will work closely and collaboratively with numerous areas including Pricing and Product Development, Risk Management, Modeling and Sales within the Consumer Market Division and across the enterprise. You will fill a new role that sits on a team of 20 people in the Consumers Market division. Your colleagues will include actuaries and analysts who have a wide range of expertise. The Life Pricing team works in a fast paced and evolving market space, and we value professional judgment, nimble learning, and technical expertise. How you’ll help move us forward: - Lead and execute end-to-end actuarial initiatives, clearly communicating results to stakeholders and senior leadership. - Drive pricing strategy through market research, assumption setting, and collaboration with ALM, investment, and reinsurance teams. - Own and maintain pricing models, ensuring documentation and alignment with regulatory and risk management developments. - Provide expert-level analysis and insights, including high-level summaries and real-time metrics for leadership. - Identify and solve complex, ambiguous problems using sound judgment and first-principles thinking. - Mentor junior staff, provide technical guidance, and foster a positive, inclusive team culture. - Monitor industry trends and propose strategic responses, including policy changes and innovation opportunities. - Explore and apply emerging technologies to enhance product development and competitive positioning. The experience you bring: - Bachelor’s degree in Actuarial Science, Mathematics, Computer Science, Data Science, or other related fields - FSA designation required - Ability to work independently and collaboratively as part of a team, and to manage long-term projects. - Strong technical skills in actuarial modeling software and/or the ability to quickly learn new technology platforms - Detail-oriented with excellent organizational and interpersonal skills - Excellent analytical, problem-solving, and decision-making skills - Ability to understand the big picture and mobilize initiatives in ambiguous situations - Proficiency in Microsoft Excel What makes you stand out: - 6+ years’ actuarial experience - Experience with life insurance products and features - Experience with actuarial modeling software (Prophet, GGY Axis, MG-ALFA, etc.) - Knowledge of relevant regulation, including Illustration Model Regulation, Actuarial Guideline 49 (AG 49), and Standard Nonforfeiture Law - Ability to drive discussion with senior leadership - Experienced in the development of life insurance products and a self-starter with a strong technical background Base Salary Ranges per Location: - Charlotte, NC: $152,370 - $186,230 - Newport Beach, CA: $167,670 - $204,930 - Omaha, NE: $144,810 - $176,990 LI-MT1 #LI-Hybrid Base Pay Range: The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. $167,670.00 - $204,930.00 Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered. - Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents - Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off - Paid Parental Leave as well as an Adoption Assistance Program - Competitive 401k savings plan with company match and an additional contribution regardless of participation You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.

Role Description We’re actively seeking a talented UX Designer to join our UX team. This is a new role that joins three other designers in the marketing department within the Consumer Markets Division at Pacific Life. In this role, you’ll support the design and optimization of digital marketing experiences for life insurance and annuity products. You’ll work across UX disciplines including design, content, and research to help create clear, compliant, and user-friendly experiences for financial professionals. Applications will not be considered without a portfolio. How you'll help move us forward: - Support the creation of wireframes, user flows, and prototypes for marketing webpages, campaigns, and digital tools - Apply design system standards to our component library and contribute to consistent, scalable user experiences - Structure and organize content to improve usability, clarity, and discoverability for B2B audiences - Conduct user research activities such as stakeholder interviews, usability testing, and competitive analysis - Collaborate with marketing strategy, analytics, compliance, and development teams to deliver integrated solutions - Support campaign and product launch efforts by aligning UX deliverables to business goals and timelines - Ensure accuracy, consistency, and adherence to compliance and approval requirements across web properties Qualifications - 2-3 years of professional experience in a user experience role such as content design, content strategy, or a related discipline. - Demonstrated experience creating content for digital products - Strong communication and collaboration skills, with the ability to present to diverse audiences across all levels of the organization - Experience supporting or conducting user research and applying insights to design decisions - Proficiency in design and prototyping tools such as Figma - Familiarity with research and analytics tools Requirements - Experience in B2B environments, ideally within financial services - Ability to work in a fast-paced environment with competing priorities - Experience working in regulated industries such as financial services, insurance, healthcare, etc Benefits - Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents - Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off - Paid Parental Leave as well as an Adoption Assistance Program - Competitive 401k savings plan with company match and an additional contribution regardless of participation

Role Description Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. That’s why we’re actively seeking a talented Field Wholesaler to join Pacific Life's Consumer Markets Division (CMD) to cover the Utah territory. The Consumer Markets Division leverages its strengths in product development, technology, service, and risk management to create retirement solutions for individuals, families, and businesses. With the guidance of financial professionals, customers have access to an array of annuities and mutual funds designed to help grow assets and to provide retirement income for financial independence. As a Field Wholesaler you'll sell mutual funds, fixed and variable annuities within all channels (wirehouses, independent, and banks) within the territory. You will fill an existing role that sits on a team of 16 external wholesalers (West Division). Your colleagues will include both Internal and Field Wholesaling professionals. You'll develop and maintain ongoing relationships with financial professionals and key broker/dealers within the region by making face-to-face and virtual sales visits as well as telephone calls. You'll also introduce new products through established and new broker/dealers. Finally, you'll attend and speak at national, regional, and office broker/dealer sales meetings. How you'll help move us forward: - Engage with Financial Professionals from 3 major distribution channels, including Independent Planners, Banks and Wirehouse firms - Represent CMD's 3 core lines of business (Variable Annuities, Fixed Annuities and Mutual Funds) - Work as part of a team, in partnership with an Internal Wholesaler, other Field Wholesalers and Sales Management - Efficiently leverage wide array of business tools and resources Qualifications - Bachelor's Degree - 5 or more years direct sales/marketing experience wholesaling variable and/or fixed annuities or mutual funds to wirehouses, banks, and broker/dealer community - Working knowledge of the Salesforce platform and other customary business software such as Outlook - Strong presentation skills, the ability to work independently and a track record of success - Outgoing, adaptive, goals-based individual with exceptional interpersonal communication skills - Series 6 or 7, 63, and Variable Contracts licenses required Requirements - Compensation for this role includes a base salary of $80,000, with commission and other incentive pay in addition to the base salary. - Base Pay Range: The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. Benefits - Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. - Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents - Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off - Paid Parental Leave as well as an Adoption Assistance Program - Competitive 401k savings plan with company match and an additional contribution regardless of participation Company Description We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.

• Complete wing-to-wing underwriting decision: Starting with review of upfront underwriting data and tools • Handle additional underwriting requirements by determining value, ordering, and reviewing to perform risk selection • Finalizing cases • Data enter medical history and use system workbenches to process and decision cases • Demonstrate dependability, organization, and sound judgment by adhering to schedules and meeting all productivity, quality, and performance standards.

• Starting with review of upfront underwriting data and tools • Handle additional underwriting requirements by determining value, ordering, and reviewing to perform risk selection • Finalizing cases • Data enter medical history and use system workbenches to process and decision cases • Demonstrate dependability, organization, and sound judgment by adhering to schedules and meeting all productivity, quality, and performance standards.

• Complete wing-to-wing underwriting decisions, starting with review of upfront underwriting data and tools • Staff coaching and development of Underwriting Consultants and Senior Consultants • Handle additional underwriting requirements by determining value, ordering, and reviewing to perform risk selection • Finalizing cases and performing second-sign duties as needed • Demonstrate dependability, organization, and sound judgment by adhering to schedules and meeting all productivity, quality, and performance standards.

Role Description We are seeking an Annuity Platform Manager, Distribution Partner Integration to join our Distribution Partner Integration team. This role can be based in Newport Beach, CA; Omaha, NE; Charlotte, NC; or Remote. As Annuity Platform Manager, Distribution Partner Integration, you will lead a team responsible for enabling and supporting technology solutions across the annuity distribution and administration ecosystem. You will manage day-to-day team priorities, drive backlog execution, and ensure seamless integration with key annuity vendor platforms and partners. This role requires deep domain expertise across the annuity lifecycle, including product configuration, new business, in-force policy servicing, and distribution enablement. You will act as a key liaison between business stakeholders, IT teams, vendors, and distribution partners, ensuring delivery alignment, operational efficiency, and scalable solutions. A critical component of this role is leveraging advanced systems analysis practices alongside emerging AI tools to optimize workflows, improve productivity, and scale team output. How you’ll help move us forward: - Lead and manage a team of system analysts and developers, including work prioritization, backlog management, and delivery oversight. - Provide ongoing performance feedback, career development guidance, and succession planning to strengthen team capability and retention. - Motivate and align team members to achieve operational objectives while maintaining strong employee engagement and customer focus. - Serve as the primary point of coordination between IT, business stakeholders, and external vendors. - Drive integration efforts with annuity vendor platforms (e.g., policy administration systems, order entry platforms, DTCC, FireLight, etc.). - Support annuity product launches and enhancements, ensuring alignment across systems, processes, and distribution channels. - Identify and resolve system and process issues, proactively mitigating risks and dependencies. - Continuously evaluate and improve processes using LEAN, Agile, and AI-enabled solutions. - Communicate effectively with stakeholders regarding timelines, risks, and delivery status. - Provide thought leadership on industry trends, vendor capabilities, and distribution best practices. - Ensure high-quality system analysis deliverables, including requirements, functional specs, and testing strategies. Qualifications - 8+ years of experience in systems analysis, business systems, or technology delivery roles. - Proven experience leading teams and managing delivery in a fast-paced environment. - Building and leading high-performing teams through effective hiring, onboarding, coaching, and employee development. - Deep annuity industry expertise, including: - End-to-end annuity lifecycle (new business, underwriting, issuance, servicing). - Carrier operations and product structures (fixed, indexed, variable annuities). - Distribution models (broker-dealer, RIA, IMO, direct-to-consumer). - Integration with industry vendors and platforms. - Strong systems analysis skillset, including requirements elicitation, process modeling, functional design, and testing coordination. - Experience working with annuity vendor ecosystems, such as: - Policy administration platforms. - Order entry / eApp tools (e.g., FireLight). - Data and transaction hubs (e.g., DTCC). - CRM and distribution enablement tools. - Demonstrated experience with process improvement methodologies (Agile, Scrum, LEAN, etc.). Requirements - Hands-on experience implementing or integrating with leading annuity/insurance vendors and platforms. - Strong understanding of carrier, distributor, and partner integration models. - Experience leveraging AI and automation tools (e.g., intelligent workflow, copilots, process automation, AI-assisted analysis) to: - Improve productivity and decision-making. - Reduce manual effort and cycle times. - Scale day-to-day operational processes. - Ability to balance strategic thinking with hands-on execution. - Strong communication and stakeholder management skills across technical and business audience. Benefits - Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents. - Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off. - Paid Parental Leave as well as an Adoption Assistance Program. - Competitive 401k savings plan with company match and an additional contribution regardless of participation.

Role Description We’re actively seeking a talented Sr. Life Claims Specialist to join the Workforce Benefits Division team, this position will be remote. - Serve as a subject matter expert on Life claim practices, consulting on best practices and contributing to the design and refinement of internal procedures, workflows, and system requirements. - Mentor and support onboarding of new team members; share expertise and foster knowledge growth within the team. - Proactively identify process gaps or opportunities and contribute to continuous improvement efforts and enterprise initiatives. - Manage a caseload of Group Life insurance claims that will include life, accelerated benefit, accidental death and dismemberment, and life waiver of premium claims from initial review through resolution. - Apply policy provisions to evaluate eligibility, validate beneficiary information, and gather all required documentation. - Analyze claim documentation such as beneficiary designations, autopsy, accident reports, medical, financial, and any other documentation to assess claim impact. - Make timely and accurate decisions by using critical thinking, adherence to policy provisions and sound problem-solving skills. - Accurately document decisions, rationale, and customer interactions. - Communicate clearly and empathetically with claimants, beneficiaries, employers, and internal stakeholders. - Collaborate across business functions to ensure a seamless and compliant claims experience. - Demonstrate agility in adapting to changing priorities, business needs, and regulatory requirements. - Maintain a high level of confidentiality, professionalism, and integrity in all claim-related activities. - Perform other duties as assigned. Qualifications - Bachelor’s degree or equivalent work experience preferred. - 5–7+ years of Life Insurance claims experience required, including adjudication of complex claims such as contestability reviews, exclusions, beneficiary disputes. - Demonstrated expertise in investigating, evaluating, and adjudicating life insurance claims from initial notice through claims decision in accordance with policy provisions and company guidelines. - Proven ability to interpret policy language, contractual provisions, and beneficiary designations, ensuring accurate, consistent, and defensible claim outcomes. - Possesses a strong knowledge of group life insurance policies, as well as knowledge of relevant regulatory and statutory requirements such as FMLA, ERISA, and HIPAA. - Strong working knowledge of state insurance regulations, ERISA (as applicable), and claims compliance standards, with the ability to apply regulatory requirements to complex claim scenarios. - Demonstrated ability to manage a full caseload independently, effectively prioritizing competing demands while meeting service, quality, and turnaround expectations. - Advanced analytical and critical thinking skills, including the ability to evaluate medical records, cause of death, financial documentation, and legal instruments (e.g., trusts, assignments, probate). - Strong communication skills with the ability to effectively engage with beneficiaries, funeral homes, attorneys, medical providers, and internal partners, delivering clear, timely, and compassionate communication throughout the claims process. - Demonstrated commitment to a customer-centric claims philosophy, with a strong focus on empathy, care, and respect, recognizing the sensitive nature of life claims and the impact on beneficiaries and families. - Demonstrated ability to navigate grief and emotionally complex situations with sensitivity and care, adapting communication style to meet individuals where they are and ensuring beneficiaries feel supported, respected, and treated with dignity. - Highly organized and detail-oriented, ensuring accurate benefit calculations, thorough documentation, and complete claim file management in support of audit readiness and defensibility. - Demonstrates ownership of outcomes, with a focus on timely, accurate, and customer-centered claim resolutions that build trust and confidence. Requirements - Ability to work independently while also serving as a subject matter expert and resource for less experienced team members, providing guidance and informal mentorship. - Ability to manage multiple priorities and adapt quickly in a fast-paced, evolving environment while maintaining quality and consistency. - Experience with claims administration systems and workflow tools; ability to quickly develop and maintain strong knowledge of Pacific Life’s Workforce Benefits platforms and processes. Benefits - Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents. - Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off. - Paid Parental Leave as well as an Adoption Assistance Program. - Competitive 401k savings plan with company match and an additional contribution regardless of participation.

• Manage a diverse and often complex caseload of LTD claims from initial intake through resolution, ensuring timely, fair, and accurate decisions using sound judgment and adherence to policy provisions. • Collaborate with clinical and vocational partners to develop effective RTW strategies and determine appropriate benefit eligibility and durations. • Serve as a subject matter expert on LTD claim practices, consulting on best practices and contributing to the design and refinement of internal procedures, workflows, and system requirements. • Leverage a deep understanding of disability contract provisions, exclusions, riders, waivers, and applicable regulatory and statutory requirements (e.g., FMLA, ERISA, HIPAA). • Ensure detailed and accurate documentation of all decisions and interactions, and communicate clearly with claimants, employers, and internal stakeholders. • Mentor and support onboarding of new team members; share expertise and foster knowledge growth within the team. • Collaborate cross-functionally with Compliance, Legal, Intake/Admin, Clinical and Vocational Services, and other business units to deliver a coordinated and compliant claims experience. • Proactively identify process gaps or opportunities and contribute to continuous improvement efforts and enterprise initiatives. • Demonstrate agility in adapting to changing priorities, business needs, and regulatory requirements. • Maintain a high level of confidentiality, professionalism, and integrity in all claim-related activities.

• Complete wing-to-wing underwriting decisions, starting with review of upfront underwriting data and tools • Staff coaching and development of Underwriting Consultants and Senior Consultants • Handle additional underwriting requirements by determining value, ordering, and reviewing to perform risk selection • Finalizing cases and performing second-sign duties as needed • Demonstrate dependability, organization, and sound judgment by adhering to schedules and meeting all productivity, quality, and performance standards.