OWL Services

• Collecting timesheet data • Entering data into administrative databases and software programs • Maintaining accurate records of payroll documentation and transactions • Responding to payroll-related inquiries and resolving concerns • Performing account balance and payroll reconciliations • Preparing financial reports for accounting and auditing purposes • Preparing periodic payroll reports for review by management

Role Description We are looking for a detail oriented and well organized Service Coordinator. The Service Coordinator is responsible for providing outstanding customer service to current and new customers, managing customer requests, maintaining and updating data, and response time compliance and dispatching technicians. This is an opportunity for a long-term position and to join a growing company. This position will be remote. Responsibilities: - Coordinating customer calls (program coordination/larger scope or volumes/scheduling/parts) - Tracking and set-up of technician training and certifications - Project management - Scheduling inspections - Customer set-up - Report monitoring for open calls - Creating on-call schedules - Database management - Data entry/manufacturer’s warranty tracking - Other duties as assigned Qualifications - Excellent customer service required - Previous dispatch & shipping and receiving experience is preferred - Typing speed and accuracy - IT proficiency required - High accuracy with data entry skills required - Experience in an administrative role required - Google applications experience preferred - Able to work in a high-paced environment Benefits - 10 Paid Holidays - Flexible Time Off - 401(k) Company Match - Health, Dental, and Vision Insurance - HSA and FSA - Disability & Occupational Accident Insurance - Company-Paid Life Insurance Policy - Employee Assistance Program (EAP) - World-class paid training program for you to learn the skills for long term career success. Company Description OWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S. With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a service platform that includes construction, compliance and testing, maintenance and repair, modernization and re-imaging, and EV charging solutions to keep businesses and people moving 24 hours a day, 7 days a week, 365 days a year. OWL Services’ companies have received numerous awards over the years for exemplary customer service. Most recently it was the recipient of EVgo’s Deployment Excellence Award in its first-ever class of awardees in the National EV Charging Recognition Program. Come join us! For more information visit OWLServices.com and follow us on LinkedIn.

• Performs a variety of fuel containment tests, equipment integrity tests, and leak-detection tests. • Conducts inspections of equipment and sites referring to regulations, policies and customer requirements. • Provides direction, coaching and training to specialists, laborers and sub-contractors. • Inspects, maintains and donns personal protective equipment. • Utilizes mobile devices to plan, track and document job data including vehicle maintenance and operation.

• Provide support to the Regional Environmental Manager • Interact with regulatory agencies • Monitor leak detection and compliance testing of underground storage tank systems • Monitor and control spending and coordinate emergency response for environmental issues • Coordinate all inspections to be conducted • Rectify deficiencies found in inspections conducted by OWL Services through Maintenance and Sales Representative to correct, where possible, prior to filing inspection report • Report failures, as required • Ensure all investigations of inventory control variances are documented and acted upon • Ensure compliance with state-specific fuel inventory reconciliation regulations • Verify and report leak detection for fueling systems and archive results for inspection access. • Work with Sales Representatives to ensure dealer compliance with regulations • Develop statistics regarding leak detection for review with managers and operations.