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• Ensure every sports player knows GoodRec • Sell programming to players • Proactive follow-ups with interested players • Seamless transition from interest to action

• Identify New Partners: Research and reach out to sports facilities and organizers who could be a good fit for GoodRec. • Support Regional Managers: Work closely with Regional Managers by qualifying leads and helping build a consistent pipeline for their markets. • Outbound Outreach: Connect with potential partners through calls, emails, and social outreach to book introductory meetings. • Market Research: Help identify growth opportunities in specific regions by gathering insights on local sports communities. • CRM Updates: Keep accurate and up-to-date records of outreach and lead activity to support smooth handoffs across the team.

• Proactively engage with players before and after their games to provide support • Continuously monitor and improve the overall player experience • Investigate and identify potential issues, innovating solutions to address them promptly • Analyze player ratings and take reactive and proactive actions to enhance positive reviews • Deliver high-quality customer support to address any questions, concerns, or issues

• Lead and oversee the full cycle of operations in your assigned US market, ensuring efficiency and profitability. • Drive at least 25% growth in market profitability, tracking KPIs, and ensuring goals are consistently met. • Collaborate with cross-functional teams (BD, Operations, Finance) to ensure the market runs smoothly and sustainably. • Use data and analysis to forecast demand, optimize schedules, and identify opportunities for growth. • Ensure game schedules are properly created, updated, and aligned in the app. • Minimize errors in operational processes by implementing checks, monitoring performance, and refining workflows. • Manage invoicing and payments to guarantee accuracy, timeliness, and transparency.