Ocean Spray Cranberries

• Drive End‑to‑End Operational Excellence • Own and optimize end‑to‑end processes across business units, enabling robust operational support for the long-range plan. • Identify opportunities to simplify, standardize, and improve how work gets done, balancing global consistency with local market needs. • Lead continuous improvement initiatives that enhance speed, clarity, and effectiveness for business teams. • Support Network Optimization efforts across the I&I organization aligned with long-range plan priorities • Provide oversight of key international operations disciplines, including pipeline management and co-packer/co-manufacturer performance tracking • Partner with regional operations managers to ensure processes and partner capabilities enable commercial priorities and growth strategies. • Support commercial leads on sales operations facilitating smooth execution of strategic priorities. • Act as a central connector across markets to share best practices and drive alignment. • Enable Strategy Execution • Translate international commercial strategy into clear operational plans, milestones, and success metrics. • Support annual planning, long‑range planning, and key transformation initiatives impacting international operations. • Leverage analytics to drive visibility, efficiency and fact-based decision making across I&I. • Deliver Governance & Performance Tracking Frameworks • Define and monitor key operational KPIs to provide visibility into performance, risks, and opportunities. • Establish governance forums and operating rhythms (e.g., business reviews, performance updates) to drive operational accountability. • Lead Through Influence • Collaborate cross‑functionally with Sales, Finance, IT, Supply Chain, and other enabling teams across geographies. • Influence senior stakeholders and lead change without direct authority. • Support change management for new processes, tools, and ways of working.

• Own delivery of enterprise platforms and core business applications from build through release and stabilization • Execute solution delivery in alignment with approved enterprise architecture standards and patterns • Ensure delivery teams and vendors adhere to established development, quality, and security standards • Accountable for platform reliability, availability, and business continuity outcomes • Accountable for day‑to‑day operational stability, performance, and supportability of enterprise platforms • Own change management processes for applications and integrations • Ensure SLAs, operational KPIs, and compliance requirements are consistently met • Develop and execute platform upgrade, patching, and lifecycle management strategies • Establish and govern application and platform monitoring standards • Enable and supervise cloud services supporting enterprise applications • Lead and manage hands‑on technical roles, including Systems Integration Architect & SAP Basis • Ensure integrations are reliable, observable, and supportable in production • Drive root‑cause analysis and remediation of platform and integration issues • Partner with Enterprise Architecture to surface architectural gaps, risks, and technical debt • Ensure knowledge transfer, documentation, and operational readiness across platforms • Govern Application Managed Service (AMS) providers and system integrators • Establish and manage performance metrics for vendors and service partners • Ensure vendor delivery models align to operational and business needs • Drive continuous improvement in service quality, cost efficiency, and responsiveness

• Collaborate with business stakeholders, product owners, SAP development team, data governance, and subject matter experts to gather requirements, design and deliver implementations and enhancements within SAP PP and IM/EWM • Work with the business and product partners from cross-functional initiatives to support the business processes related to Supply Chain and identify opportunities for productivity, efficiency, and growth enabled by tech solutions • Accountable for maintaining integrations within SAP PP & IM/EWM module s , supporting ecosystems and overseeing batch schedules working with 3rd party offshore support teams and/or Vendor support teams • Document and diagram existing system and business processes and analyze for more efficient methods • Translate functional business requirements into technical requirements working within an agile team • Collaborate within an agile team to perform cost-benefit and return on investment analyses for proposed enhancements and projects to aid management in making implementation decisions • Coordinate and perform use case tests, end-user reviews and post-implementation support • Deliver orientation and training to end users for new capabilities, enhancements and projects including writing documentation • Provide production support and research application incidents working with developers, end-users, and the Application support team • Assist in prioritizing break/fix and enhancement requests with product managers, business leads, and Application support team to ensure delivery of prioritized requests in a timely manner

• Serve as functional and solution expert for SAP Analytics Cloud for Planning (SAC-P) in support of holistic Financial Planning processes, leading all Product Management aspects of the SDLC, including requirement gathering, solution definition, build, testing, deployment, and ongoing support. • Drive process optimization and solution standardization by leveraging platform best practices, architectural standards, and industry frameworks • Own system integrations across enterprise platforms, including interfaces with ERP, SAC-P, Datasphere, third‑party applications, and external partners (e.g., APIs, EDI, BTP, and middleware solutions) • Coordinate and execute use case testing, end‑user validation activities, and post‑implementation support • Oversee production support activities and act as a point of escalation for critical incidents and high‑impact system issues within SAC-P and/or other Financial Planning applications • Collaborate with business stakeholders, product owners, development teams, data governance, and subject matter experts to prioritize and deliver system enhancements • Partner with cross‑functional teams to support end‑to‑end enterprise business processes and identify opportunities for productivity, efficiency, automation, and scalability enabled by technology • Build and maintain strong relationships with key business stakeholders across and end users through deep functional understanding and trusted partnership • Identify cost‑saving opportunities and drive innovation through process improvement, automation, and modernization initiatives within the Financial Planning domain • Define solution architecture requirements and ensure alignment with enterprise architecture principles and standards • Ensure solutions comply with security, risk, and regulatory requirements in alignment with Information Security and governance policies • Contribute to cost‑benefit analysis and business case development for proposed initiatives and enhancements • Provide leadership, coaching, and guidance to Business System Analysts and AMS team members to ensure effective collaboration and delivery

Role Description In this role, the Customer Operations Specialist supports the efficient execution of the order‑to‑cash cycle and ensures high quality service to customers and brokers. This role assists in managing customer relationships, interpreting customer requirements, resolving service issues, and supporting daily operational activities. The specialist collaborates with cross‑functional teams to maintain service levels, improve processes, and support business objectives. Additional responsibilities may include EDI monitoring, deductions coordination, transportation communication, and reporting. A Day in the Life... Customer Operations & Relationship Management - Resolve customer order exceptions related to pricing, credit, systems, inventory, and transportation, following established processes and escalation paths. - Monitor daily order flow and identify potential risks (pricing errors, shortages, delivery delays) and escalate issues appropriately. - Support accurate and timely order acknowledgment, allocation, fulfillment, and invoicing activities. - Maintain ongoing communication with customers, brokers, and internal teams regarding order status, inventory availability, and delivery timing. - Assist in managing customer requirements related to product specifications, units of measure, EDI setup, and routing guides. - Assist in managing customer requirements related to pricing and freight modes. Analytics & Performance Management - Analyze customer service and order data to identify trends, exceptions, and performance gaps. - Prepare daily, weekly, and monthly reports related to service performance, fill rates, OTIF, inventory status, and deductions. - Provide data and insights to support customer service reviews and internal performance discussions. Collaboration & Cross Functional Alignment - Participate in regular meetings with customers, brokers, and sales teams to review performance and resolve issues. - Work with Supply Planning and Sales Strategy & Commercialization to communicate inventory risks and support mitigation plans. - Coordinate with AR and Credit teams on deduction resolution, invoice discrepancies, and compliance requirements. - Support Sales Operations with new account setup and collaborate with Data Governance to maintain accurate Customer Master Data. - Assist Global Customer Operations in cross functional projects, including new product launches and innovation initiatives. Customer Compliance & Continuous Improvement - Identify opportunities for improved processes or reduced exceptions and recommend ideas for improvement. - Support retailer compliance programs, ensuring adherence to customer EDI requirements, routing guides, and service targets. - Participate in root cause analysis for service failures and help develop corrective actions. - Participate in system training, enhancements, and implementations (ERP & customer portals). Qualifications - Bachelor’s degree in a related field. - 0–2 years of experience in customer operations, supply chain, or related field. - Strong analytical and organizational skills. - Proficiency in MS Office; working knowledge of ERP systems (SAP or similar). - Attention to detail and ability to manage multiple priorities. - Effective communication skills. Requirements - Familiarity with customer compliance requirements and retail service metrics. - Basic understanding of EDI processes and order to cash workflows. Benefits - Complete insurance package on Day-1 that includes a plethora of health and wellness programs. - Health, Dental and Vision insurance. - Health savings account. - Flexible spending account. - Life and accident insurance. - Employee assistance program. - Telehealth services. - 1:1 health coaching. - Supportive benefits for all the stages of your life. - 401(k) with up to 6% Company matching; additional potential discretionary match at year-end. - Short-Term Incentive/Performance bonuses. - Flexible scheduling options. - Vacation pay, up to three weeks of time (pro-rated for your first year of employment). - Holiday pay for 12 holidays. - Career development and growth opportunities. - Tuition/Education assistance programs. - Access to LinkedIn Learning. - Scholarship programs for children of employees. - Parental leave. - Bright Horizons Family Solutions – Back-up care, tutoring, etc. - Adoption assistance. - Bereavement leave. - Up to $300 fitness reimbursement. - Up to $300 massage reimbursement. - Employee appreciation events. - Employee discounts. - Charitable giving.

• Drive process optimization and solution standardization by leveraging platform best practices, architectural standards, and industry frameworks • Own system integrations across enterprise platforms, including interfaces with ERP, third‑party applications, and external partners (e.g., APIs, EDI, and middleware solutions) • Coordinate and execute use case testing, end‑user validation activities, and post‑implementation hyper care support • Oversee production support activities and act as a point of escalation for critical incidents and high‑impact system issues • Collaborate post‑implementation with business stakeholders, product owners, development teams, data governance, and subject matter experts to prioritize and deliver system enhancements • Partner with cross‑functional teams to support end‑to‑end enterprise business processes and identify opportunities for productivity, efficiency, automation, and scalability enabled by technology • Build and maintain strong relationships with key business stakeholders and end users through deep functional understanding and trusted partnership • Identify cost‑saving opportunities and drive innovation through process improvement, automation, and modernization initiatives • Define solution architecture requirements and ensure alignment with enterprise architecture principles and standards • Ensure solutions comply with security, risk, and regulatory requirements in alignment with Information Security and governance policies • Participate in the planning and execution of digital transformation initiatives, with a focus on core enterprise platforms and integrated business processes • Lead and support the resolution of critical system issues, ensuring timely and effective outcomes • Contribute to cost‑benefit analysis and business case development for proposed initiatives and enhancements • Provide leadership, coaching, and guidance to Business System Analysts and technical team members to ensure effective collaboration and delivery

• Develop the master production schedule for internal and/or external Ocean Spray manufacturing sites • Maintain accurate supply plans that support manufacturing, distribution, and procurement activities • Collaborate with production teams to manage scheduling changes related to material availability, supplier delays, or equipment downtime • Communicate supply constraints and partner with cross‑functional teams to develop solutions and maintain an executable plan • Monitor finished goods inventory as it moves from manufacturing to distribution centers, ensuring appropriate stock levels to meet customer demand while minimizing risk of aged products • Support the execution of established deployment strategies by creating and monitoring stock transfer orders

• Establish and enforce master data governance standards across planning related systems to ensure data accuracy, consistency, and auditability. • Serve as the escalation point for complex data integrity issues impacting Planning, Operations, and Commercial teams. • Partner with Business Planning, Supply Planning, Materials Planning, IT, and Analytics teams to align system configuration and data ownership. • Develop COE operating procedures, documentation, and control routines to ensure sustainability and compliance. • Own end-to-end planning master data processes, including: Bills of Materials (BOMs), Item and SKU lifecycle management, Vendor and supplier master data, Location and network data, etc. • Lead governance for New Product Development data readiness, ensuring accuracy and timeliness prior to demand and supply planning. • Proactively monitor data quality, identify systemic issues, and implement corrective and preventive actions. • Design scalable data management workflows that reduce manual effort and planner dependency. • Identify opportunities for automation, system enhancements, and improved data handoffs. • Support evolving IT, data, and analytics initiatives, including new system implementations or data model changes. • Translate planning and business requirements into clear data standards and system rules. • Provide day-today leadership, coaching, and priority setting for Systems Analysts within the COE. • Act as a key partner and educator to Planning teams on data structure, dependencies, and best practices. • Communicate clearly with stakeholders on data status, risks, and impacts to planning outputs.

• Responsible for leading a team of Regional Business Managers and/or National Account Managers to deliver monthly, quarterly and annual volume and profit targets with both direct-managed and broker-managed customers. • Responsible for driving broker communication, strategy, score carding, accountability, retail projects and communication with Ocean Spray team and broker leadership group in the East. • Identifies opportunities to build OSC business and reach Customer’s Goals​. • Manage performance and monitor progress vs. plan with regards to volumes, budgets, spending, MBO’s. etc. • Collaborates with Marketing, Trade Planning, Operations, Sales Strategy & Commercialization, and Sales Managers to develop strategies and tactics that deliver the annual operating volume and profit plan​. • Analyzes divisions sales and broker performance and makes corrections to plan​. • Accountable for financial management, including trade budgets, consumer budgets, trade deductions, product unsaleable and team T&E budget​. • Responsible for recruiting, development and succession planning of direct reports​. • Coordinates and develops the sales and channel activities within a geographical territory / Customer and provides individual development and cross-training for support staff as well as for brokers. • Instrumental in motivating team, driving a highly engaging and inclusive culture and holding team and yourself accountable to living our GRIT values daily. • Responsible for working with leadership and team members to develop and manage IDP’s for team members to ensure development and advancement of high potential team members.

Role Description As a Materials Planner, you will be responsible for Material Requirements Planning systems for the manufacturing network. You will develop and maintain MRP systems, ensuring material supplies are available at manufacturing plants. You will also manage ingredients and materials ordering and planning, support production inventory levels, and drive continuous improvement in MRP systems. Additionally, you will collaborate with manufacturing partners and suppliers to implement planning processes and align on materials activities. A Day in the Life... - Analyze inventory requirements vs. forecast/production plan; balance system wide inventory levels and sourcing adjustments - Analyze and develop critical planning parameters (lead time, safety stock, economic order quantity, etc.); provide direction to plant material coordinators on lead times, delivery needs, changes, contracts, safety stock levels, and scheduling agreements - Develop and implement Material Planning processes associated with co-pack or alliance start-ups. Work with Procurement and Co-pack team to determine requirements, align on responsibilities, develop processes and provide SAP training as needed. - Set up and maintain Material Master data in SAP; Resource accounts payable for invoicing and resolve blocked invoices; create PO’s, contracts, scheduling agreements in SAP; provide daily, weekly and monthly reports. - Assist in purchasing activities with vendors, Manufacturing and R&D departments. Qualifications - Experience in manufacturing or plant supply chain​ a plus - Excellent communication skills​ - Problem solving abilities​ - Understanding of inventory strategies LIFO, FIFO, etc.​ - Computer skills (MS Office)​ - Inventory Management system (SAP)​ - MRP experience Requirements - No Minimum Education Specified - At least 1 Year of Experience Benefits - Complete insurance package on Day-1 that includes a plethora of health and wellness programs - Health, Dental and Vision insurance - Health savings account - Flexible spending account - Life and accident insurance - Employee assistance program - Telehealth services - 1:1 health coaching - Supportive benefits for all the stages of your life - 401(k) with up to 6% Company matching; additional potential discretionary match at year-end - Short-Term Incentive/Performance bonuses - Flexible scheduling options - Vacation pay, up to three weeks of time (pro-rated for your first year of employment) - Holiday pay for 12 holidays - Career development and growth opportunities - Tuition/Education assistance programs - Access to LinkedIn Learning - Scholarship programs for children of employees - Parental leave - Bright Horizons Family Solutions – Back-up care, tutoring, etc. - Adoption assistance - Bereavement leave - Up to $300 fitness reimbursement - Up to $300 massage reimbursement - Employee appreciation events - Employee discounts - Charitable giving