NFP Corp.

Title: Sr. Account Executive, Benefits Administration (CT Hybrid or Remote) Location: Wallingford United States Job Description: Who We Are: NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com This role supports PPI Benefit Solutions, a part of NFP. PPI is a service‑first organization delivering end‑to‑end benefits administration services and technology with a strong focus on client and partner needs. To learn more, please visit: https://www.ppibenefits.com Summary: Provide the best possible benefits administration experience for clients and brokers, ensuring high satisfaction and business retention. In coordination with sales executives, ensure a satisfactory onboarding experience for new clients. Manage and ensure appropriate delivery, documentation, and resolution of all renewals and plan changes. Identify opportunities and sell add-issue. Provide prompt response and resolution to issues, coordinating resources internally and at carriers when required. In addition to a base salary of up to $60,000, compensation includes a commission plan with earnings tied to performance and subject to company policies. High performers have the potential to earn up to $120,000 in total compensation. This is a full-time opportunity with the flexibility of a hybrid schedule from Wallingford, CT with openness to fully remote candidates. Essential Functions: - Ensure a satisfactory onboarding experience for new clients, collaborating with PPI sales executive and assigned internal implementation resources and carrier representative.  Perform platform demonstrations and training on PPI's eligibility and billing applications to client.  Perform system review to QC client set-up, bills and rates. Monitor first 2-3 months of billing and payment to proactively address potential issues - Evaluate, present and negotiate benefit plan renewals and marketing proposals for assigned accounts. May supplement sales coordinators' marketing activities to obtain product options, including QC - Identify opportunities to offer additional or alternative products and services, sell add-issue to broker and client, and perform activities required to initiate implementation - Using business and PPI-specific knowledge, anticipate client needs and identify and implement strategies to address them including, but not limited to, products, benefits administration, COBRA and other PPI services - Conduct client and broker meetings as well as occasional employee meetings. Meetings will typically be conducted remotely but occasionally will be in-person - Ensure all paperwork and internal documentation is complete, timely, and submitted to appropriate area or carrier for renewals, plan changes, and PPI service offerings - Resolve or direct the resolution of escalated client service issues including, but not limited to, system usage, enrollment and eligibility, rates/billing, payment/lapse, claims, and benefit questions - Oversee open enrollment and ongoing enrollment process, incoming data files, EDI, employee self-service etc. and intervene as liaison to assigned client when problem resolution is required - Provide support and backup when needed to other members of the account management team and leadership. Share best-practices, conduct internal education sessions, and collaborate to impart expertise to account management and other departments Coordinate effectively across all departments within PPI and our carriers/vendors to anticipate, respond to, and resolve client and broker needs or issues Requirements: - Bachelor's degree preferred - 5+ years of account management or client service experience in group insurance or employee benefits - Strong organizational skills with the ability to manage priorities and follow through effectively - Clear written and verbal communication skills, including client presentations (virtual and in person) - Proficient in Microsoft Office - Life and Health license required or ability to obtain within 3 months - Periodic travel both in and out of state for meetings, conferences, and client needs (approximately 10-15%) What We Offer: We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $52,000 to $60,000.  The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to a base salary of up to $60,000, compensation includes a commission plan with earnings tied to performance and subject to company policies. High performers have the potential to earn up to $120,000 in total compensation. NFP and You... Better Together! NFP is an inclusive Equal Employment Opportunity employer.

Title: Communications Associate (Hybrid NYC) Location: New York, NY United States Job Category: Client Service Requisition Number: COMMU015325 - Full-Time - Hybrid Job Description: Who We Are: NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. Position Summary: The Communications Associate position is a central role within the organization, responsible for crafting enrollment communications and maintaining the structure and day-to-day materials of the Communications team.  The focus of this position is the creation and customization of electronic and print communications, as well as enrollment portals, to meet the specific needs of institutional clients for enrollment and policy retention campaigns. All communications are customized based on each client's requirements. This individual will also participate in cross-functional projects and work closely with multiple internal teams. This is a great opportunity to build foundational knowledge while working in a collaborative team environment and receiving mentorship and guidance to grow your career. This is a full-time employment opportunity working Monday through Friday from 8:30AM to 5:30PM Eastern Time. For the first three months, the employee will need to be in the NYC office for training up to three days per week. After the training period, the manager will decide the employee's schedule, which could potentially include a fully remote or hybrid option. Essential Functions: - Create, edit, and review client communications, including Word documents, enrollment websites, and webinar materials, with a focus on executive benefits. - Ensure all communications are accurate, complete, compliant, and aligned with approved templates and standards - Coordinate with other teams for timely production of paper mailings and websites - Manage multiple projects with quick turnaround timelines while maintaining attention to detail - Collaborate with internal teams to identify and develop process efficiencies Required Skills & Qualifications: - Bachelor's degree preferred or equivalent professional experience. - Strong written communication and editing skills and a questioning mindset. - High attention to detail, particularly with structured documents and data-informed content. - Ability to manage multiple projects with competing deadlines. - Proficiency in Microsoft Word, PowerPoint and familiarity with Excel - Comfort working within approval workflows and cross-functional environments. - A high level of accountability and ownership of work. - Life & Health License preferred or ability to obtain within 6 months Preferred Qualifications - Experience with benefits enrollment communications, insurance, or financial services. - Familiarity with HTML or Adobe Creative Cloud. - Familiarity with IDI and/or LTC products. What We Offer: We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $52,000 - $60,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. NFP and You... Better Together! NFP is an inclusive Equal Employment Opportunity employer.

• Provide day-to-day leadership support and operational direction for the C&I Claims Team • Manage, train, and mentor the Construction Claims Account Executive and Subject Matter Experts • Serve as a technical resource for claims-related issues and processes • Provide strategic oversight of complex construction claims portfolios • Lead coverage advocacy on complex and disputed claims • Guide internal teams on coverage strategy, exposure management, and resolution planning • Coordinate with various stakeholders to ensure consistent claims management • Review stewardship reports, loss trend analyses, and management reporting • Mentor and develop team members to elevate performance and service standards • Communicate proactively with executive leadership regarding claims developments

Title: Commercial Lines Associate Broker (East Coast hybrid or remote) Location: Reston United States Job category: Broker/Dealer Operations Requisition number: ASSOC015163 - Full-time - Remote Job Description: Who We Are: NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com. Job Summary: The Commercial Lines Associate Broker will provide support to broking team members and contribute to strategic recommendations, problem-solving, and solution development for prospects and clients. You will develop a comprehensive understanding of prospect and client risk profiles and exposures, and act to cultivate and maximize insurance market interest, leading to the development of effective risk financing and risk transfer solutions. Your focus will be on tailoring required coverage, terms and conditions, and developing the appropriate program architecture and design. This is an ideal role for emerging talent with insurance experience and insights to foster a Broker career. This is a full-time role with the flexibility of a hybrid schedule in our Bethesda, MD or Charlotte, NC office. We will consider a remote option for well-experienced candidates. East Coast work location is desired for the ability to travel within the region as required. Essential Duties and Responsibilities: - Participate in the analysis of clients' or prospects' existing programs and ensure requirements. Review current policies and formulate recommendations for customized risk solutions. - Work with Sr. Broker and brokerage team to ensure placements are handled according to NFP's service model standards and timelines. - Support the team in developing client/prospect diagnostics - working at the direction of the Broker or Senior Broker to complete a total program assessment, including total cost of risk, service deliverables, and opportunities for multi-faceted program improvement. - Assist in the timely production of required documentation and follow-up, ensuring timely flow of materials. - Assist team members with proposal development for existing and prospective clients. - Respond to client queries and concerns to resolve issues promptly. - Work with Sr. Broker to review binders and policies to ensure terms and conditions are accurately reflected. - Present to local account executives at occasional client meetings and conference calls. - Support the deployment of data and analytics to provide program insights for clients and the broking team. - Develop productive business relationships with key insurance underwriters and local NFP account teams. - Cultivate a thorough understanding of markets to better assist the broking team. - Execute on NFP's broking strategies, including strategic carriers, panels, and preferred wholesaler utilization. - Develop and maintain a thorough knowledge of the insurance marketplace, and the various lines, products and services offered by various insurers. - Ensure client, broking and brokerage data files are maintained in a complete, organized and timely fashion. Knowledge, Skills, and/or Abilities: - Strong written and verbal communication skills. Strong attention to detail, demonstrating reliability and accuracy - Ability to successfully interact with a variety of people while demonstrating self-confidence and influence - Solid negotiation skills - ability to adjust approach to effectively drive optimal outcomes depending on different personalities - Demonstrated ability to work independently and as part of a team - Strong organizational skills with the ability to adjust to changing workload and priorities - Able to coordinate resources and responsibilities - Self-motivated with positive attitude and sense of urgency - Detail-oriented with strong analytical skills, both quantitative and qualitative - Demonstrated knowledge of Microsoft Office Suite, MS Teams and AI at the intermediate or advanced level - Experience with Epic (agency management system) a plus Education and/or Experience: - 2+ years of experience in commercial P&C broking, operations, underwriting or sales support is required - Bachelor's degree preferred. HS Diploma or equivalent along with P&C experience and additional training is required - Working knowledge of carrier underwriting practices and processes preferred Certificates, Licenses, Registration: - P&C License required or obtained within 90 days of employment - Advanced industry designation(s) (e.g. CPCU, CIC, ARM) a plus What We Offer: We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $60,000 - $70,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. NFP and You... Better Together! NFP is an inclusive Equal Employment Opportunity employer.

• Manage multiple client specific deliverables related to renewals and other special projects • Have primary project responsibility for actuarial reserve analyses, captive feasibility studies, insurance program pricing studies, loss forecasting, variability analysis and simulation modeling • Organize, assemble and prepare effective communications for submissions and proposals • Assist in collecting, cleaning, and analyzing data using Excel, R, Python, SQL and Power BI • Support the development of analytical tools, reports, and dashboards • Automate recurring data and reporting processes • Assist with statistical analysis and modeling • Validate data, review results, and help ensure outputs are accurate and well-documented • Collaborate with your manager and colleagues to brainstorm ideas, solve problems, and achieve project goals

• Works proactively to develop relationships with carrier and client contacts; may take active role in meetings • Prepare and send the request for proposals to applicable insurance carriers and spreadsheets results as they come in • First draft of renewal presentation • Takes the lead on reviewing proposals and carrier source documents for accuracy in collaboration with the Account Executive or Advisor/Client Executive • Begins to communicate directly with clients and carriers, with approval from the Account Executive or Advisor/Client Executive • Creates and maintains client files in accordance with office procedures • May be responsible for keeping client policy records in the agency management system • First line of answering billing questions from clients and insurance company personnel with assistance from Accounting Dept. when necessary

• Field incoming emails and phone calls with courteousness, professionalism, and accuracy. • Provide first-tier technical support to participants, brokers and clients as well as assist with account questions. • Provide excellent customer service with an ability to be knowledgeable, patient, compassionate and resourceful. • Evaluate, troubleshoot, and follow-up on participant and client issues while documenting all interactions and expediting issues to appropriate team members when necessary. • Process daily transactions and changes promptly and accurately. • Work with the new customer on-boarding team to balance the work flow • Answer and return all inquiries in a timely manner. • Understand and apply all confidentiality guidelines. • Continually gain knowledge of relative compliance topics and better understanding of our products, services, systems and processes; their features and functionality. • Generate customer satisfaction and build long term relationships.

• Develop and execute a comprehensive digital data strategy • Partner with teams to enhance data-driven decision-making • Manage vendors and technology solutions • Ensure compliance with data privacy regulations • Translate complex data into actionable insights

• Serve as a trusted, proactive business partner to the field • Actively identify where producers are facing challenges and where partnerships can add value • Ensure partnership strategy is informed by field insight and grounded in real client and market needs • Lead carrier relationships with a clear expectation of measurable contribution to field success • Shift carrier engagement from transactional activity to strategic collaboration, education, and innovation • Partner with field leadership to identify priority events where sponsorship strategy can enhance impact • Curate carrier panels featuring true industry leaders and subject‑matter experts • Deliver clear, actionable reporting to the field on: Books of business, Carrier penetration, Strategic opportunities

• Manage the Request for Proposal Process including but limited to: • Gathering necessary marketing materials needed for a clean quote submission from our broker partners. • Prepare RFP and send to carriers, using appropriate tools such as Excel or other rating engines • Collaborating and negotiating with carriers on quotes • Organizing all data into a marketing analysis format • Provide broker partners with a recommendation driven by RFP analysis • Ensure all client data is entered into the appropriate system in a timely manner and that documents are stored appropriately in file system • Understand, interpret and articulate carrier and vendor responses to broker partners • Develop effective relationships with broker partners and carrier contacts • Deliver sold case notice to appropriate carriers when coverage moves/sells