Naphcare, Inc.

Role Description NaphCare has an excellent opportunity for a Support Analyst to join our team remotely at the Arizona Department of Corrections Regional Office. This is a remote position that may require travel. - Communicates in a professional manner with all managers, employees, vendors, and clients of NaphCare. - Perform various clerical and administrative functions to assist in maintaining and organizing files, records, and documentation in accordance with organizational expectations and policy. - Enter and update data in compliance tracking systems, spreadsheets, and databases. - Track deadlines for accreditation related submissions and follow up with responsible staff. - Promotes, supports, and adheres to all policies outlined in the Employee Handbook. - Seeks resources for direction, when necessary. - Performs all other related functions and duties as assigned. Qualifications - Associate's degree preferred. - Experience with Correctional HealthCare accrediting bodies (NCCHC, ACA), preferred but not required. - Advanced computer skills, including proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and comfort learning compliance tracking systems and databases. - Excellent skills in the areas of organization, attention to detail, time management, and an ability to manage multiple tasks. - Familiarity with virtual meeting platforms (e.g., Teams, Zoom) for scheduling and coordination. - Ability to take initiative with projects to work both independently and as a team member. - Excellent interpersonal and communication skills. Requirements - Ability to work and sit in front of a computer approximately 8 hours per day. - Talking and listening to communicate effectively with team members. - Visual acuity to perform activities such as preparing data/information and viewing a computer terminal. - Ability to work under pressure. Benefits - Health, dental & vision insurance that starts day one! - Prescriptions free of charge through our health plan, beginning day one! - Lowest Cost Benefits! - Employee Assistance Program (EAP) services. - 401K and Roth with company contribution that starts day one! - Tuition Assistance. - Referral bonuses. - Term life insurance at no cost to the employee. - Generous paid time off & paid holidays. - Free continuing education and CMEs.

Role Description NaphCare has an excellent opportunity for a Director of Corporate Talent Acquisition to join our Corporate Headquarters in Birmingham, AL. The Director of Corporate Recruiting leads a team of recruiters responsible for identifying and securing top talent for NaphCare's corporate office and traditional divisional functions. This leader brings a hands-on approach to both team management and sourcing strategy, ensuring a consistent, high-quality candidate experience while meeting the hiring demands of a large, multifaceted organization. The Director of Recruiting reports to the VP of Talent Acquisition and serves as a key driver of recruiting excellence across assigned business units. This position is available on a remote or in-office basis. Candidates must have the ability to collaborate effectively with team members and stakeholders across multiple locations and time zones. Reliable internet access and a professional remote work environment are required for remote candidates. Responsibilities - Lead, coach, and develop a team of recruiters supporting corporate and divisional hiring across the organization. - Oversee full-cycle recruitment for a broad range of corporate and operational roles, ensuring timely and quality hires. - Develop and execute proactive sourcing strategies to build talent pipelines for current and anticipated openings. - Partner with hiring managers and department leaders to understand workforce needs, role requirements, and desired candidate profiles. - Establish and monitor team performance metrics, including time-to-fill, quality of hire, and candidate satisfaction. - Drive consistent application of recruiting processes, tools, and best practices across the team. - Manage and optimize the use of applicant tracking systems (ATS), job boards, social media platforms, and other sourcing technologies. - Build and maintain relationships with external sourcing partners, staffing vendors, and professional networks. - Provide regular reporting and analysis on recruiting activity, pipeline health, and team productivity to senior leadership. - Speak knowledgeably with candidates about compensation, collaboration agreements, credentialing timelines, scheduling, and what working in a correctional setting actually looks like. Qualifications - Bachelor's degree in Human Resources, Business Administration, or a related field preferred; equivalent experience will be considered. - Minimum of 7 years of progressive recruiting experience, with demonstrated success filling corporate and divisional roles in a large organization. - Minimum of 2 years of experience managing or leading a team of recruiting professionals. - Strong sourcing skills with proficiency across multiple channels, including LinkedIn Recruiter, job boards, social media, and direct outreach. - Solid understanding of full-cycle recruiting processes and best practices. - Proficiency with applicant tracking systems and HR technology platforms. - Strong organizational, communication, and interpersonal skills. - Ability to manage multiple priorities and adapt quickly in a fast-paced environment. Benefits - Health, dental & vision insurance that starts day one! - Prescriptions free of charge through our health plan, beginning day one. - Lowest Cost Benefits! - Employee Assistance Program (EAP) services. - 401K and Roth with company contribution that starts day one! - Tuition Assistance. - Referral bonuses. - Term life insurance at no cost to the employee. - Generous paid time off & paid holidays. - Free continuing education and CMEs.

Role Description NaphCare has an excellent opportunity for a Director Of Provider Recruiting And Engagement to join our Corporate Headquarters in Birmingham AL. This will be a remote position. The Director of Provider Recruiting is responsible for sourcing and placing physicians, advanced practice providers, psychiatrists, and behavioral health professionals across NaphCare's local and state government healthcare programs. This is a working recruiter role with director level oversight responsibilities. In addition to direct recruiting, this Director leads NaphCare's Provider Concierge team, provider engagement programming, and provider training initiatives. These programs are designed to support providers after they are hired and improve long term retention, and they are a meaningful part of what NaphCare offers candidates during the recruiting process. Responsibilities - Provider Recruiting - Source and recruit MDs, DOs, NPs, PAs, psychiatrists, and behavioral health providers for correctional healthcare programs at local and state government facilities. - Manage the full recruiting cycle from sourcing and outreach through offer acceptance and credentialing handoff. - Develop and maintain an active candidate pipeline using direct outreach, professional networks, medical associations, and specialty job boards. - Build recruitment plans for specific sites in partnership with medical directors and operations leaders. - Speak knowledgeably with candidates about compensation, collaboration agreements, credentialing timelines, scheduling, and what working in a correctional setting actually looks like. - Track pipeline metrics and report regularly to leadership on progress, market conditions, and recruiting trends. - Team and Program Oversight - Lead the Provider Concierge team, which exists to make sure providers have what they need to be successful once they join NaphCare. - Oversee provider employee engagement programming in partnership with HR. - Partner with clinical education and training teams to ensure provider development programs are practical, relevant to the correctional environment, and consistent with what candidates are told during the recruiting process. Qualifications - 7 or more years of healthcare recruiting experience, with significant time spent placing physicians and advanced practice providers. - Experience recruiting in correctional healthcare or a similarly complex clinical environment strongly preferred. - Working knowledge of provider compensation models, state collaboration agreement requirements, and credentialing processes. - Experience leading a team or managing a program in a healthcare setting. - Bachelor's degree required; advanced degree a plus. - CCHP credential preferred. - Ability to travel 25 to 35 percent. Benefits - Health, dental & vision insurance that starts day one! - Prescriptions free of charge through our health plan, beginning day one! - Lowest Cost Benefits! - Employee Assistance Program (EAP) services - 401K and Roth with company contribution that starts day one! - Tuition Assistance - Referral bonuses - Term life insurance at no cost to the employee - Generous paid time off & paid holidays - Free continuing education and CMEs

Role Description The Provider Contract Liaison is responsible for providing administrative support to the Provider Contracting Department, including: - Data collection, data entry, and data verification. - Assisting with data entry into the Provider Database. - Assisting with contract entry for claims payment. - Collecting, documenting, and uploading contracts and W-9 forms accurately and efficiently. - Using all functions and applications of the Provider Database and other relevant custom company applications with no supervision. - Proactively solving problems and meeting established goals. - Understanding the organizational structure and accessing resources appropriately. - Completing other tasks as assigned by supervisors. Qualifications - Expert level of Microsoft Excel experience. - Experience with Claims and Claims Disputes required. - High school diploma or equivalent required. - Basic understanding of Medicare Parts A and B reimbursement preferred. - 2+ years of healthcare experience required. - Provider reimbursement knowledge preferred. - Good communication skills to interact, build, and maintain relationships with clients, coworkers, and supervisors. - Computer skills, including working knowledge of Microsoft Word and Excel. - Strong written, verbal, and organizational skills with attention to detail. - REMOTE / WORK FROM HOME after training is possible. Requirements - Must possess good communication skills. - Must have strong written, verbal, and organizational skills. - Must have computer skills, including a working knowledge of Microsoft Word and Excel. Benefits - Competitive benefits, including health, prescription, dental, and vision plans. - Employment Assistance Program (EAP) services. - 401(k) plan. - Term life insurance coverage at no cost to the employee. - PTO and paid holidays. - Voluntary benefits available. - Prescriptions free of charge when filled at the in-house pharmacy or mail order program.

Role Description NaphCare is hiring a Corporate Medical Records Clerk just like you to join our team at the Corporate Headquarters located in Birmingham, AL. ** This is a remote position ** - Perform routine clerical tasks - Scan and/or file all documents, records, and correspondence properly - Scan and/or file medical records into patient's electronic health record - Sort and distribute mail Qualifications - Must have a high school diploma or GED certificate. - Must have computer skills, including working knowledge of Microsoft Word and Excel with a minimum typing speed of 45 words per minute. - Must possess strong written communication and verbal skills, adaptable to environments where conditions may not be pristine, and manage and maintain in stressful situations. - Must have the ability to maintain confidentiality of all proprietary and/or confidential information and integrity, professionalism and ability to adhere to a Code of Conduct and comply with all facility(s) correctional healthcare policies, procedures, and legal requirements. Benefits - Health, dental & vision insurance that starts day one! - Prescriptions free of charge through our health plan, beginning day one. - Lowest Cost Benefits! - Employee Assistance Program (EAP) services. - 401K and Roth with company contribution that starts day one! - Tuition Assistance. - Referral bonuses. - Term life insurance at no cost to the employee. - Generous paid time off & paid holidays. - Free continuing education and CMEs.

Role Description NaphCare has an excellent opportunity for a Provider Relations Specialist to join our Corporate Headquarters in Birmingham, AL. The Provider Relations Specialist will support clients by providing claims status, payment information, and explanation of payment via telephone and written correspondence. The Provider Relations Specialist will also resolve provider issues and escalate as needed. Once all training requirements have been fulfilled, this is a remote position. NaphCare partners with correctional facilities to provide proactive, patient-focused healthcare. We recognize that we serve a unique and diverse patient population, and our onsite teams take pride in bringing excellence in care to a population in great need. Be part of a world-class team of professionals who are revolutionizing correctional healthcare. Responsibilities - Accurately provide claim status and payment information to clients. - Demonstrate skills in accuracy and multitasking while working to impact progress within the daily workload and adhere to internal candidates. - Maintain confidentiality when managing patient data and company processes. - Demonstrate a high comfort level in working with large volumes of data. - Demonstrate a strong attention to detail and a commitment to customer service throughout the claims process. - Additional duties and specific projects as assigned. Qualifications - High school diploma or equivalent work experience. - A minimum of 2 years’ of previous experience processing 1500s, UBs and medical claims. - Medical billing knowledge and customer service skills are critical. - Excellent verbal and written communication skills. - Proficiency in Microsoft Office Suite is also desired. Benefits - Competitive benefits, including health, prescription, dental, Employment Assistance Program (EAP) services, vision, and 401(k). - Term life insurance at no cost to the employee. - PTO and paid holidays. - An array of voluntary benefits. - Employees enrolled in our health insurance program receive prescriptions free of charge when filled at our in-house pharmacy or mail order program. Company Description NaphCare partners with correctional facilities to provide proactive, patient-focused healthcare.

Overview This posting is open exclusively to current AL DOC incumbent employees. NaphCare Alabama Prisons LLC is hiring an experienced Director of Compliance just like you to join our team at the Alabama Department of Corrections . Why Join NaphCare? NaphCare is one of the largest providers of healthcare services to correctional facilities throughout the US, and we are growing. If you have never considered a career in correctional healthcare, now may be the time. In addition to competitive salaries and generous employee benefits, we strongly support career advancement within the company. NaphCare Benefits for Full-Time Employees Include: - Health, dental & vision insurance that starts day one! - Prescriptions free of charge through our health plan, beginning day one - Lowest Cost Benefits! - Employee Assistance Program (EAP) services - 401K and Roth with company contribution that starts day one! - Tuition Assistance - Referral bonuses - Term life insurance at no cost to the employee - Generous paid time off & paid holidays - Free continuing education and CMEs Want a better idea of what it’s like to work in a jail? See what our RNs do: NaphCare - Life as an RN - YouTube If you would like to speak with me to learn more about this position and NaphCare, apply directly to the position to initiate the application process, and I’ll be in touch. Follow Us: Instagram | Facebook | LinkedIn | Advancing Correctional Healthcare | NaphCare Responsibilities Responsibilities for Clinical CQI Manager - Complete initial and annual peer reviews for medical and/or psychiatric providers as delegated by the Clinical Quality Assurance Director - Assist in training providers on clinical standards of care and onsite duties - Assist the education department in creating up-to-date training videos and materials - Assist Accreditation Department staff with upcoming accreditation surveys - Complete quarterly chart reviews for sites as delegated by the Chief Medical Officer or Corporate Medical Directors - Monitor for quality compliance concerns in health staff documentation or performance and report findings to Corporate Medical Directors and CMO - Assist with site-level provider tasks that can be completed remotely Qualifications Qualifications for Clinical CQI Manager: - Licensed and credentialed as a Registered Nurses in the state of AL - Minimum 2 years of experience as a clinical provider - Minimum of 1-year experience in correctional health care - Ability to communicate effectively with all staff levels - Ability to utilize multiple computer platforms for meetings or direct patient encounters (e.g. Zoom, TEAMS, Google Meets) - Moderate utilization of computer software including Excel, Word, PowerPoint, and Adobe Equal Opportunity Employer: disability/veteran

Overview This posting is open exclusively to current AL DOC incumbent employees. NaphCare Alabama Prisons LLC is hiring an experienced Clinical CQI Manager just like you to join our team at the Alabama Department of Corrections . Why Join NaphCare? NaphCare is one of the largest providers of healthcare services to correctional facilities throughout the US, and we are growing. If you have never considered a career in correctional healthcare, now may be the time. In addition to competitive salaries and generous employee benefits, we strongly support career advancement within the company. NaphCare Benefits for Full-Time Employees Include: - Health, dental & vision insurance that starts day one! - Prescriptions free of charge through our health plan, beginning day one - Lowest Cost Benefits! - Employee Assistance Program (EAP) services - 401K and Roth with company contribution that starts day one! - Tuition Assistance - Referral bonuses - Term life insurance at no cost to the employee - Generous paid time off & paid holidays - Free continuing education and CMEs Want a better idea of what it’s like to work in a jail? See what our RNs do: NaphCare - Life as an RN - YouTube If you would like to speak with me to learn more about this position and NaphCare, apply directly to the position to initiate the application process, and I’ll be in touch. Follow Us: Instagram | Facebook | LinkedIn | Advancing Correctional Healthcare | NaphCare Responsibilities Responsibilities for Clinical CQI Manager - Complete initial and annual peer reviews for medical and/or psychiatric providers as delegated by the Clinical Quality Assurance Director - Assist in training providers on clinical standards of care and onsite duties - Assist the education department in creating up-to-date training videos and materials - Assist Accreditation Department staff with upcoming accreditation surveys - Complete quarterly chart reviews for sites as delegated by the Chief Medical Officer or Corporate Medical Directors - Monitor for quality compliance concerns in health staff documentation or performance and report findings to Corporate Medical Directors and CMO - Assist with site-level provider tasks that can be completed remotely Qualifications Qualifications for Clinical CQI Manager: - Licensed and credentialed as a Registered Nurses in the state of AL - Minimum 2 years of experience as a clinical provider - Minimum of 1-year experience in correctional health care - Ability to communicate effectively with all staff levels - Ability to utilize multiple computer platforms for meetings or direct patient encounters (e.g. Zoom, TEAMS, Google Meets) - Moderate utilization of computer software including Excel, Word, PowerPoint, and Adobe Equal Opportunity Employer: disability/veteran

Overview NaphCare is hiring a Medical Scheduler/Records Clerk to join our team of medical professionals at our Corporate headquarters in Birmingham, Al where we manage healthcare services for the residents in security federal correctional institutions.. This position will be remote, however candidates will need to be available to travel to the prison if needed for meetings. Candidates must live within a 1-hour commute of Birmingham. As a Correctional Medical Scheduler/Records Clerk, you will work alongside correctional officers and other medical professionals to provide counseling and mental health care to schedule healthcare appointments for the inmates on and off-site. This is a unique and interesting position where security is paramount, and the days are never dull. Responsibilities The Medical Scheduler will schedule appointments and maintain the medical records for all BOP medical appointments on and off-site. Duties and responsibilities may include and are not limited to: - Scheduling various medical appointments, including on-site clinic visits and off-site specialist appointments, as recommended by medical staff - Maintaining accurate and confidential medical records, including entering consultation requests into the system and managing patient information - Arranging transportation for inmates to and from appointments, ensuring timely and secure transfers - Assist with reviewing medical records and authorization scenarios - Assist with maintaining a calendar and utilize technology to maximize efficiencies of the scheduling process - Effectively communicating with healthcare staff, patients, and other relevant parties regarding appointments, scheduling changes, and other medical information - Adhering to all relevant security protocols, confidentiality standards, and HIPAA regulations Qualifications Requirements / Qualifications: - Must have a high school diploma or GED certificate - Prior training in a medical office setting scheduling medical appointments and working with medical records, strongly preferred - A working knowledge of medical terminology and various types of medical specialties - Experience utilizing computer systems for scheduling, data entry, and report generation, often handling large volumes of data - Proficiency in Microsoft Suite - Must possess strong written communication and verbal skills - Demonstrate skills in accuracy and multi-tasking with a strong attention to detail and a commitment to customer service throughout the scheduling and claims process - Demonstrate a high comfort level in working with large volumes of data - Maintain confidentiality when managing medical records, patient data and NaphCare processes - Must have the ability to maintain confidentiality of all proprietary and/or confidential information and integrity, professionalism and ability to adhere to a Code of Conduct and comply with all facility(s) correctional healthcare policies, procedures, and legal requirements - Must pass the facility’s criminal background check and drug screening Why Join NaphCare? NaphCare is one of the largest providers of healthcare services to correctional facilities throughout the US and we are growing. If you have never considered a career in correctional healthcare, now may be the time. In addition to competitive salaries and generous employee benefits, we strongly support career advancement within the company. NaphCare Benefits for Full-Time Employees Include: - Health, dental & vision insurance that starts day one! - Prescriptions free of charge through our health plan, beginning day one! - Lowest Cost Benefits! - Employee Assistance Program (EAP) services - 401K and Roth with company contribution that starts day one! - Tuition Assistance - Referral bonuses - Term life insurance at no cost to the employee - Generous paid time off & paid holidays - Free continuing education and CMEs Equal Opportunity Employer: disability/veteran Follow Us: Instagram | Facebook | LinkedIn | Advancing Correctional Healthcare | NaphCare

Overview NaphCare is currently hiring a PRN Forensic Psychological Examiner to join our Jail Based Competency Treatment Program in San Diego, CA. The Jail-Based Competency Treatment (JBCT) program, a California Department of State Hospitals (DSH) satellite program, operates as a 30-bed adult male unit at the San Diego Central Jail. Our patients receive psychiatric and mental health services aimed at restoring their competency to stand trial so that they may proceed with pending criminal charges in the court system and move forward in their lives in a healthier place. The PRN Forensic Psychological Examiner will conduct court-ordered initial, periodic, and final assessments of Competency to Stand Trial (CST) for individuals who have been found Incompetent to Stand Trial (IST), remanded to state restoration, and deemed appropriate to receive those services in NaphCare’s jail-based competency treatment program. The Examiner shall hold an “evaluator-only” position to not conflate treatment and evaluator roles. This coverage can be facilitated in-person or remotely. The position is PRN or “as needed” coverage for permanent forensic evaluators within the program. The ideal candidate has experience evaluating Competency to Stand Trial (CST), testifying, working with serious mental illness and/or in a correctional setting, and in working within a multidisciplinary team. Responsibilities Position Description: - Review collateral obtained and provided to the Examiner (i.e., pre-commitment CST evaluations; jail records; legal records; referral information from the Court) - Pursuant to court order for CST evaluation, conduct initial and periodic update (i.e., 30-day) evaluations of CST that are used internally by the JBCT for treatment planning - Conduct and submit CST evaluations to the Court, as warranted - Serve as a consultant to the multidisciplinary restoration treatment team to educate regarding patients’ barriers to CST, prognosis/restorability, and readiness for evaluation - Testify as requested - Participate in education and training related to restoration services and security Qualifications Position Requirements/Preferred Experience: - Doctoral degree in Clinical Psychology (PhD) or Psychology (PsyD) - Active, unrestricted licensure (or license eligible) as a psychologist in the state of California - Must have knowledge and experience in forensic psychological assessment and report writing, specifically Competency to Stand Trial (CST) evaluations (outpatient, inpatient, or both). - Must have knowledge and experience in mental health/ substance use disorders. - Must have knowledge of forensic psychological specialty guidelines and ethics codes. - Knowledge of evidenced-based and/or empirically informed treatments for serious mental illness and major mental disorders (e.g., neurodevelopmental disorders). - Experience working with adults living with serious mental illness and/or in a correctional or adult inpatient mental health environment is preferred but not required.NaphCare pays well, offers outstanding benefits, and has an incredibly engaged corporate support team to make sure you have what you need to be truly excellent at what you do. NaphCare Benefits for full-time employees include:• Prescriptions free of charge through our health plan• Health, dental & vision insurance• Employment Assistance Program (EAP) services• 100% vested 401K and Roth with company contribution• Tuition Assistance to further your education• Referral bonuses when you help us find talented team members• NaphCare University – for convenient online learning• Term life insurance at no cost to you• Generous paid time off & paid holidays We support your growth and internal promotion. Once hired, we encourage our employees to continue to seek opportunities for advancement and leadership. NaphCare is a family owned, medical technology company that has been delivering high quality healthcare to correctional facilities across the nation for over 30 years. Come join our team of over 4000 employees and growing! NaphCare pays well, offers outstanding benefits, and has an incredibly engaged corporate support team to make sure you have what you need to be truly excellent at what you do. We know you may have questions before applying. To speak to a recruiter directly, email your questions and/or resume to hiring@naphcare.com with the position and location you’re interested in. New grads are encouraged to apply - we'll train you in the exciting field of correctional healthcare! We have opportunities for full-time with great benefits, part-time, PRN, and 13-week temporary contracts available! NaphCare has a partnership with NetCE that provides CEU/CME for our staff. NetCE uses a rigorous peer review process to ensure that all activities and content are up-to-date. This service streamlines continuing education for all NaphCare Employees to meet state specific requirements for maintaining licensing. Equal Opportunity Employer: disability/veteran