MyAdvice

Role Description Our AI Engineers are responsible for designing, developing, and deploying advanced Generative AI solutions to support innovative product capabilities across MyAdvice. This role focuses on building scalable AI systems, including LLM-powered pipelines, AI agents, and retrieval-augmented generation (RAG) solutions. You’ll work closely with cross-functional teams to turn business problems into intelligent, automated, and reliable AI-powered experiences. The ideal candidate is deeply hands-on with modern LLM ecosystems, can work with frameworks like LangChain and vector databases, and has experience fine-tuning and optimising foundation models, including GPT, LLaMA, Gemini and similar architectures. This position requires a strong grasp of Python, cloud platforms, MLOps processes, and production deployment standards. If you are passionate about Generative AI, constantly tinkering with new techniques, love solving complex problems, and want to build real-world AI systems at scale, you’ll thrive in this position! Essential Duties - Design, build, and deploy Generative AI applications, including chat systems, AI agents, automated workflows, and intelligent content pipelines. - Develop and maintain RAG (retrieval-augmented generation) architectures using vector stores (e.g., Pinecone, FAISS, Weaviate). - Fine-tune and evaluate large language models (LLMs), including GPT models, LLaMA, Gemini, and other modern architectures. - Implement prompt engineering strategies, prompt templates, and reusable frameworks to enhance model reliability and output quality. - Design, create, and maintain reusable AI skills, system rules, guardrails, and workflow instructions to standardize AI behavior, improve reliability, and support scalable automation across internal and client-facing AI systems. - Build end-to-end production-ready AI pipelines including data ingestion, preprocessing, training, evaluation, and continuous monitoring. - Develop tools and internal frameworks that accelerate model experimentation, evaluation, and deployment. - Integrate AI solutions into existing MyAdvice systems through REST APIs, microservices, or application middleware. - Collaborate with engineering, product, and client success teams to identify opportunities for automation and AI-powered enhancements. - Apply software engineering best practices including version control, code reviews, CI/CD, and automated testing for ML systems. - Stay current with rapid advances in AI, LLMs, multimodal models, embeddings, and MLOps technologies; propose improvements and new capabilities. - Provide technical guidance, documentation, and internal knowledge sharing related to Generative AI frameworks and production workflows. Qualifications - 1–3 years of experience in AI/ML engineering, software engineering, or a related field. - Bachelor’s degree in Computer Science, Engineering, AI/ML, or related field preferred. - Prior experience deploying AI solutions in a production or enterprise environment. - Legally authorized to work in India. - High-speed internet to support remote work. Requirements - Strong proficiency in Python (must). - Solid understanding of data structures, algorithms, and software design principles. - Experience with transformer-based LLMs and modern AI frameworks. - Hands-on with LangChain, LlamaIndex, HuggingFace Transformers, or equivalent. - Experience building RAG pipelines, embedding models, and vector database integrations. - Familiarity with AI agent frameworks and multi-step generative workflows. - Hands-on experience creating AI skills, reusable system instructions, agent rules, guardrails, and workflow-specific prompts to control and improve LLM behavior. - Experience deploying ML systems on AWS / GCP. - Proficiency with containerization: Docker, Kubernetes. - Understanding of distributed computing, model hosting, and serverless deployments. - Experience with MLOps tooling: MLflow, Weights & Biases, Sagemaker, Vertex AI, etc. - Familiarity with CI/CD pipelines, Git workflows, and testing automation for ML. - Experience working with GPT, LLaMA, Claude, Gemini or similar LLMs. - Knowledge of embeddings, tokenization, prompt engineering, and model optimization. - Experience building or contributing to production-grade AI pipelines. - Excellent written and verbal communication skills with high professionalism. - Strong attention to detail, critical thinking, and problem-solving ability. - Ability to manage multiple priorities and communicate progress effectively. - Demonstrated curiosity, adaptability, and willingness to learn cutting-edge AI innovations. Benefits - Employer-contributed medical insurance (100% premium covered by the company). - Provident Fund (PF) contributions as per policy. - Leave policy: 12 Sick/Casual Leaves + 18 Annual Leaves + 10 Company Holidays. - Remote-first Company, Flexible Schedules + Early Out Fridays! - Employee Assistance Program (EAP): free mental health support, financial/legal consultations, and more. - Tuition Reimbursement Program (up to ₹1 lakh annually) + Executive Mentorship Program. - Leadership Training Program: learn the fundamentals of leading a team (available to all employees). - Ongoing personalized coaching and career development support. - Casual / Business Casual dress code and a fun work environment (games, coffee, snacks, etc.). - Core value initiatives: “Pay It Forward,” Project Fantastic (client collaboration), and more!

Title: Billing Specialist Location: Remote USA Full Time G&A Entry Level Department: G&A Job Description: Summary MyAdvice is seeking a full-time, entry-level or early career client Billing Specialist to assist with our company billing and invoicing needs. This position manages the client's billing lifecycle from onboarding to contract termination. The Billing Specialist maintains knowledge and manages the entire accounts receivables (A/R) process including client billing, payment processing, credit memos, A/R reconciliations, payment disputes and collections for overdue accounts. This role is responsible for processing vendor bills for approval along with assisting in state tax law compliance. They will be expected to track payments, run reports, perform light record keeping and data-entry tasks. Prior billing and collections experience is a must and it’s crucial the Billing Specialist possesses an aptitude for basic math and excel skills, seeks to further their accounting knowledge and a desire to offer excellent customer service. The ideal candidate must be detail oriented and recognize the importance of ensuring accuracy. It's necessary to possess the ability to multitask in a fast-paced environment while keeping organized, see projects through from start to finish, pay attention to details and be proactive. We are looking for someone who will take ownership of the client billing process to identify problems and suggest solutions. This position works under the direct supervision of MyAdvice's Senior Accountant. Please note, this is a client-facing role! The primary responsibilities of this role is centered around collections, invoicing and accounts payable which means almost all billing communications will go through the Billing Specialist. This position can expect to spend a significant portion of their time responding to client emails and on the phone with clients. Our ideal candidate will have customer service experience, particularly within a financial or similar capacity. The incumbent will engage with our existing client portfolio via phone, email and occasionally video calls for not only billing duties, but general inquiries as well. Our ideal candidate will have proven success in a similar client-facing role within a SaaS organization to include a background in billing, collections and customer service. They will be exceptional communicators and a self-starter. The best fit for the role will confidently handle billing concerns with finesse and empathy employing excellent business acumen, phone etiquette, strategic thinking and problem solving for swift resolution. This individual will exhibit and demand excellence for their teammates and clients. MyAdvice is a company that lives in constant change pursuing our aggressive growth goals. That makes this a fast-paced role where our ideal candidate will be excited by and thrive within an environment that exemplifies our core values of gritty, resourceful, expert, accountable and tenacious (GREAT). Essential Duties - Secure prompt payment while employing sensitivity, business acumen and good judgment - Serve as the primary point-of-contact for client billing inquiries via phone, email and video - Interact with customers to collect overdue accounts receivable and resolve payment issues - Initiate the collections process by contacting client accounts with past due balances per the schedule set in our system - Respond within 24-hours to all emails sent to the shared accounting team’s inbox - Answer the accounting line’s inbound calls and return voicemails by the end of the work day - Work hand-in-hand with Customer Success/Support to resolve all client payment disputes - Take ownership over the accuracy and integrity of all incoming bills and outgoing invoices - Ensure all invoices are either on autopay or the correct collection email plan within our payment processing system - Handle disputed invoices according to our process - Email renewing clients their renewal information - Book and apply credits when given by our Customer Success/Support teams - Enter vendor bills into software for accounts payable processing - Ensure all new clients billing is set up correctly - Navigate various software platforms to efficiently complete tasks Required Skills - Excellent customer service skills, preferably in a financial capacity - Ability to de-escalate client issues and resolve them with company and client impact in mind - Firm knowledge of Microsoft Excel, Gmail, Google Drive and Google Sheets along with an aptitude for math - Possess excellent analytical, problem solving, and organizational skills while being a versatile, dependable and flexible team player - Ability to communicate effectively with all organizational levels and across departments - Ability to work in a fast-paced environment, stay organized under pressure, juggle priorities, and meet aggressive deadlines - Ability to catch onto tasks and systems quickly - Assist with the development of procedures and processes Preferred Skills - Greater accounting knowledge - Have worked with Sage Intacct in previous roles Qualifications - 1+ years experience in a Billing Specialist position (Preferred) - High school education or equivalent - High speed internet connection and dedicated work space to facilitate a remote environment - Legally authorized to work in the United States Position Details - Base Salary: $20-$25 per hour - Position Type: Full-time, Non-exempt (eligible for overtime) - Schedule: Monday-Friday; 32-40 hours per week starting between 7am-9am MST - Important Note: You will be expected to match your manager’s schedule of 8am-5pm MST during the first four weeks of employment for training. - No nights or weekends required; optional overtime may be available - Alternative hours and schedule flexibility available per manager's approval - Optional lunch break per employee preference (choose between 0-60 minutes) - Work Locations: Remote, Hybrid or in-office in Lehi, UT per employee preference - We prefer local candidates that can come to the office 2x per week during training (first two months) and 1x per week thereafter; however this role can be fully remote. - Travel: May require occasional local or national travel (less than 5% of the time, if at all). - Physical Requirements: Prolonged periods sitting at a desk and working on a computer (90% at desk, 10% of time walking); Ability to lift up to 30 lbs and use typical office equipment (computers, keyboards, printer, etc.). Benefits - Employer Contributed Plans: Medical, Vision, Life and AD+D Insurances - Voluntary Plans: Dental, Critical Illness, Accident and Pet Insurances - Unlimited Paid Time Off + 9 Paid Holidays - Remote-first Company, Flexible Schedules + Early Out Fridays! - 401(k) Plan with 50% Company Match (up to 6%) - Employee Assistance Program (free mental health services, financial/legal consultations and more!) - Tuition Reimbursement Program (up to $1,800 annually) and Executive Mentorship Program - Leadership Training Program: Learn the basics of how to lead a team! Available to all employees. - Ongoing Personalized Coaching and Career Development - Casual Dress and Fun Work Environment (games, coffee, snacks, etc.) - Core Value "Pay It Forward" Initiative, Project Fantastic (client collab) and more! MyAdvice "We will chase perfection, and we will chase it relentlessly, knowing all the while we can never attain it. But along the way, we shall catch excellence.” - Vince Lombardi MyAdvice empowers business owners and professionals to increase their revenue by attracting and retaining more clients through digital marketing. The SaaS-based platform enables hands-on control and visibility into performance of online marketing activities, backed by 20+ years of best practices and expertise on how to maximize those efforts. MyAdvice’s six-stage Pyramid of Success™ provides a proven step-by-step plan for how and when to implement growth-oriented marketing tactics for greatest impact, including website design and maintenance, local directories, client reviews, social media, search engine optimization (SEO) and paid advertising. Learn more at myadvice.com. We are committed to diversity and inclusion as we understand and value its importance to our success. Our team thrives upon our employee's unique experiences to propel creative solutions, so we aspire to continue building upon our diverse team to include groups that are traditionally underrepresented. Additionally, studies have shown that minorities are less likely to apply for a position if they don't meet every qualification. MyAdvice prioritizes a strong company culture fit and believes in providing opportunities to individuals with exceptional work ethic. Skills can be taught. With that in mind, if you believe yourself to be a good fit, we strongly encourage people of all backgrounds to apply. MyAdvice is a performance based and data driven company that has experienced tremendous growth within the last year, so we're excited for the opportunity to introduce new talent. MyAdvice’s progressive values include transparency, teamwork, relentless effort and intellectual honesty in order to bring about the success of our clients. We encourage continuous education, career development and work/life balance while thriving in a casual and collaborative work environment. With MyAdvice you will be a valued and integral member whom we will continually invest.

MyAdvice is recruiting elite-level hunters who want to build a high-income career in SaaS by helping business owners grow profitably through the MyAdvice Success Center — our AI-powered growth and profitability engine. This is not a service-based marketing sales role. This is a system sale. Account Executives sell the Success Center as a growth engine that helps businesses generate more opportunities, convert more leads, and reduce overhead through automation. We hire AEs who: - Treat prospecting like a professional athlete treats training - Take coaching seriously and crave improvement - Thrive in high-activity, high-accountability environments - Show emotional certainty on calls and confidently challenge buyer assumptions - Can handle rejection, stay resilient and close with authority This is a full-cycle, high-volume, outbound role for individuals who want to dominate their career, outperform their peers, and be paid accordingly. What Makes This Role Different Most sales roles sell features. You will sell outcomes — profitable growth, operational efficiency, and Day 1 success. You’ll be trained to guide business owners through their goals, diagnose gaps, challenge their thinking, and prescribe a clear, data-backed solution. You will own your results, your pipeline, your activity, and your income. -- *Important Note: We are prioritizing candidates located in Southern California (Orange County, San Diego and L.A.), Utah, Houston, Dallas, Tampa, Ft. Lauderdale and Chicago. This position can be remote, hybrid or in-office depending on candidate preference and location. MyAdvice is headquartered in Lehi, Utah. -- What You Will Do (Core Responsibilities) Outbound Leadership & Pipeline Ownership - Generate pipeline through 200+ outbound activities per week (calls, SMS, email, LinkedIn, referrals) - Complete 4 hours of pure outbound calling daily - Build and maintain a healthy pipeline in HubSpot with impeccable data hygiene - Set 12 demos/week, holding at least 10/week consistently Elite-Level Discovery & Demo Execution - Run structured discovery that uncovers emotional drivers, operational inefficiencies, and revenue gaps - Deliver clear, authority-based demos that challenge prospect assumptions and reframe their understanding of what they actually need - Position the Success Center as a profitability engine — not a marketing package - Provide Success Plans that directly link MyAdvice to ROI and business outcomes Closing with Certainty - Own the full sales cycle from first contact → close - Treat closing as a service — helping business owners make decisions that benefit their revenue - Use assumptive language, clear expectations, and decision frameworks to close deals confidently - Maintain a positive, resilient attitude through volume selling and rejection High Performance Culture - Hit and maintain quota standards - Participate fully in all coaching sessions, skill drills, and ongoing training - Show up prepared, early, and ready to contribute at all times - Lead yourself with professionalism, discipline, and ownership -- Required Competencies Sales Skills Mastery - Proven hunter with experience generating your own pipeline - Strong discovery, objection handling, and closing skills - Ability to challenge buyers respectfully while maintaining trust - Fearless on the phone with emotional certainty and energy Mindset & Attributes - Highly coachable - Competitive and internally driven - Thrives under pressure - Loves structure, metrics, and accountability - Comfortable holding prospects to a high standard - Organized, disciplined, and consistent Technical Skills - Strong command of CRM usage (preferably HubSpot) - Comfortable with outbound tech (dialers, sequences, video, SMS) - Able to learn and articulate platform features with confidence Qualifications - Minimum 1 year of B2B or full-cycle sales experience - Bachelor’s degree preferred but not required - Must have reliable internet and a dedicated workspace - Must live in the contiguous United States -- Culture Expectations: What Success Looks Like MyAdvice promotes AEs who: - Show up with energy, certainty, and leadership - Approach each day with clarity and personal accountability - Take initiative instead of waiting to be told what to do - Communicate like professionals - Perform consistently, not occasionally - Focus on the client’s outcomes, not their own feelings - Lean into challenge, not away from it High performers thrive here. Low-effort reps self-select out quickly — by design. -- Position Details - Base Salary: $60k - On-Target-Earnings (OTE): $100k-$175k Annually - Position Type: Full-time, Exempt - Schedule: Monday-Friday, typical business hours based on your time zone - For example: 7am-3pm, 8am-4pm or 9am-5pm plus 0-60 minutes for a lunch break per employee preference and manager’s approval - During training, you'll be required to match your manager's schedule after which you can adopt your preferred, approved schedule. - Work Locations: This position can be remote, hybrid or in-office depending on candidate preference and location. MyAdvice has an office in Lehi, Utah. For our Account Executive position, we are prioritizing candidates from the following areas: Southern California (Orange County, San Diego and L.A.), Utah, Houston, Dallas, Tampa, Ft. Lauderdale and Chicago. - Travel: May require occasional local or national travel (about 20%-30% of the time). - Physical Requirements: Prolonged periods sitting at a desk and working on a computer (90% at desk, 10% of time walking); Ability to lift up to 30 lbs and use typical office equipment (computers, keyboards, printer, etc.). -- Benefits - MacBook, monitor and headset provided along with a full outbound tech stack - Unlimited technical support via the Success Center - Employer Contributed Plans: Medical, Vision, Life and AD+D Insurances - Voluntary Plans: Dental, Critical Illness, Accident and Pet Insurances - Unlimited Paid Time Off + 9 Paid Holidays - 8 Week Paid Maternity Leave - Remote-first Company, Flexible Schedules + Early Out Fridays! - 401(k) Plan with 50% Company Match (up to 6%) - Employee Assistance Program (free mental health services, financial/legal consultations and more!) - Education Reimbursement Program (up to $1,800 annually) and Executive Mentorship Program - Leadership Training Program: Learn the basics of how to lead a team! Available to all employees. - Ongoing Personalized Coaching and Career Development - Casual Dress (for non-client facing roles) and Fun Work Environment - Core Value "Pay It Forward" Initiative, Project Fantastic (client collab) and more! -- About MyAdvice "We will chase perfection, and we will chase it relentlessly, knowing all the while we can never attain it. But along the way, we shall catch excellence.” — Vince Lombardi At MyAdvice, we’re not just helping businesses grow — we’re building a smarter way to do it. Our AI-powered Success Center is a profitability engine that empowers service professionals to add revenue without adding cost. Through intelligent marketing, automation, and streamlined operations, we help our clients convert more opportunities, work more efficiently, and scale sustainably. With over 20 years of expertise and a culture built on grit, growth, and accountability, we’ve evolved from digital marketing roots into a true growth system company. Our platform replaces fragmented tools and disconnected efforts with a unified, data-driven engine — all designed to drive measurable ROI and long-term client success. We believe in building a company as dynamic and resilient as the clients we serve. That starts with people. We are deeply committed to inclusion and diversity. We know the most creative solutions come from different voices, perspectives, and lived experiences. Studies show some people may hesitate to apply unless they meet every qualification. If you bring grit, curiosity, and a commitment to learning — we want to hear from you. Skills can be taught. Mindset matters more. As a performance-driven organization experiencing rapid growth, we value transparency, teamwork, and relentless improvement. We champion career development, continuous learning, and work-life balance — all within a collaborative, energizing environment where your work makes a real impact. At MyAdvice, your ideas matter. Your growth matters. And your effort drives real outcomes for our clients and company alike.

Position Summary "We will chase perfection, and we will chase it relentlessly, knowing all the while we can never attain it. But along the way, we shall catch excellence.” — Vince Lombardi MyAdvice is hiring a Technical Search Team Lead to lead our technical SEO function. This is a hands-on leadership role for someone who is just as comfortable with technical SEO strategy as they are guiding a team, improving workflows, and leading client conversations. In this role, you will oversee technical search execution across a portfolio of clients, manage offshore team workflows, support client-facing strategy calls, and help keep work on track and up to standard. You will monitor the impact of technical efforts across client campaigns. You will pay close attention to how AI changes search and how we can change with it. You will also play a key role in helping the team test and adopt smarter ways of working with AI. You will be the subject matter expert on search optimization. The role reports to the Search Manager, who has oversight of the broader search strategy across technical SEO and content. Essential Responsibilities Technical SEO Strategy and Execution - Lead technical SEO work across a portfolio of client accounts. - Join client calls to discuss reporting, expected results, and technical strategy. - Manage technical SEO work for new and existing clients. - Oversee new client onboarding, including post-launch optimization, analytics setup, and tracking setup. - Monitor campaign performance, including traffic, rankings, leads, and conversions. - Track search algorithm changes, industry trends, and the impact of AI on search. - Help the team adopt better AI-supported workflows in technical SEO. Leadership and People Management - Assign work and set priorities for direct reports. - Hold regular one-on-one meetings with team members. - Give clear coaching, feedback, and performance support. - Review technical SEO work to make sure it is accurate and complete. - Spot workflow bottlenecks and improve how the team works. Onboard and train new SEO team members. - Build a team culture focused on learning, accountability, and practical AI use. Cross-Functional Collaboration - Partner with the Search Manager to guide SEO input on content briefs and content calendars. Provide SEO recommendations to help shape content priorities. - Help launch strong websites by sharing SEO requirements, technical input, and feedback through the Search Manager. - Contribute to shared materials and guidance that support client education across the organization. Required Skills & Experience - 5+ years of technical SEO experience, including strategy and hands-on implementation. - Experience leading or mentoring SEO team members. - Strong knowledge of technical SEO, including crawlability, indexation, site structure, schema, tracking, and site performance. - Experience managing technical SEO work across multiple client accounts. - Strong working knowledge of: - WordPress - Google Search Console - Google Analytics 4 - Google Tag Manager - Screaming Frog - Ahrefs, Semrush, Lumar, or comparable tools - PageSpeed Insights and Lighthouse - Working knowledge of HTML and CSS. - Familiarity with AI-driven search and practical AI use in SEO workflows. - Strong English communication skills, with the ability to explain technical recommendations clearly to clients and internal teams. Preferred Qualifications - Experience in an agency, multi-client, or multi-site environment. - Experience leading offshore or distributed teams. - Familiarity with structured data and schema implementation. - Experience using Zendesk or a similar ticketing system. - Google Analytics 4 or Google Search Console certifications. - Experience improving team workflows and adopting AI tools in SEO work. Position Details - Base Salary: $80k-$85k USD based on experience and qualifications - Position Type: Full-time, Salaried, Exempt - Schedule: Monday-Friday, typical business hours based on your time zone - For example: 7am-3pm, 8am-4pm or 9am-5pm plus 0-60 minutes for a lunch break per employee preference and manager’s approval - During training, you'll be required to match your manager's schedule after which you can adopt your preferred, approved schedule. - Work Locations: This position can be remote, hybrid or in-office depending on candidate preference and location. MyAdvice has an office in Lehi, Utah. - Travel: May require occasional local or national travel (less than 5% of the time). - Physical Requirements: Prolonged periods sitting at a desk and working on a computer (90% at desk, 10% of time walking); Ability to lift up to 30 lbs and use typical office equipment (computers, keyboards, printer, etc.). Benefits - Employer Contributed Plans: Medical, Vision, Life and AD+D Insurances - Voluntary Plans: Dental, Critical Illness, Accident and Pet Insurances - Unlimited Paid Time Off + 9 Paid Holidays - 8 Week Paid Maternity Leave - Remote-first Company, Flexible Schedules + Early Out Fridays! - 401(k) Plan with 50% Company Match (up to 6%) - Employee Assistance Program (free mental health services, financial/legal consultations and more!) - Education Reimbursement Program (up to $1,800 annually) and Executive Mentorship Program - Leadership Training Program: Learn the basics of how to lead a team! Available to all employees. - Ongoing Personalized Coaching and Career Development - Casual Dress (for non-client facing roles) and Fun Work Environment - Core Value "Pay It Forward" Initiative, Project Fantastic (client collab) and more! About MyAdvice "We will chase perfection, and we will chase it relentlessly, knowing all the while we can never attain it. But along the way, we shall catch excellence.” — Vince Lombardi At MyAdvice, we’re not just helping businesses grow — we’re building a smarter way to do it. Our AI-powered Success Center is a profitability engine that empowers service professionals to add revenue without adding cost. Through intelligent marketing, automation, and streamlined operations, we help our clients convert more opportunities, work more efficiently, and scale sustainably. With over 20 years of expertise and a culture built on grit, growth, and accountability, we’ve evolved from digital marketing roots into a true growth system company. Our platform replaces fragmented tools and disconnected efforts with a unified, data-driven engine — all designed to drive measurable ROI and long-term client success. We believe in building a company as dynamic and resilient as the clients we serve. That starts with people. We are deeply committed to inclusion and diversity. We know the most creative solutions come from different voices, perspectives, and lived experiences. Studies show some people may hesitate to apply unless they meet every qualification. If you bring grit, curiosity, and a commitment to learning — we want to hear from you. Skills can be taught. Mindset matters more. As a performance-driven organization experiencing rapid growth, we value transparency, teamwork, and relentless improvement. We champion career development, continuous learning, and work-life balance — all within a collaborative, energizing environment where your work makes a real impact. At MyAdvice, your ideas matter. Your growth matters. And your effort drives real outcomes for our clients and company alike.