Location: Australia Job Description: Teacher - Generalist Branch: Jigalong Remote Community School Division: Pilbara Education Region Salary: Teacher, $88,178 - $127,737 per annum (pro-rata) (SEA GA 2023) Work Type: Fixed Term - Full Time FTE: 1.0 Location: Jigalong Closing Date: 2026-07-02 4:30 PM Attachments: - Information - Applying for Advertised Positions in Schools Jan24.pdf - information - writing your application - teachers aug22.pdf This is a 36 month fixed term, full-time position commencing as soon as possible Jigalong is an Aboriginal community located 170 kilometres east of Newman on the edge of The Great Sandy Desert. On the western side of the Rabbit Proof Fence, this is the Pilbara community which gained international recognition with the 2002 film of the same name. Jigalong Remote Community School (RCS) is a Kindergarten to Year 12 (K-12) school and part of the Remote Teaching Service. It is located just 2 hours drive east of Newman, where all essential services can be accessed. The school enjoys excellent relations with the Martu community. Currently, the school has a team of 6 dedicated teachers, in addition to several Aboriginal and Islander Education Officers (AIEOs) and Education Assistants (EAs), a school officer, gardener, and a cook. Jigalong RCS has well-established routines and processes that facilitate a positive and safe environment for our students. Within the community of Jigalong, there are many service providers, including an excellent health clinic, a permanently staffed police station, a shop, a youth centre, and a ranger station. All teacher's houses are located in the same area, away from the centre of the community. It is a quiet and safe place to live. Find out more about our school by visiting Schools Online. The Role We are seeking a passionate, motivated and skilled educator who is committed to improving literacy and numeracy outcomes for every child, every day. The successful applicant should ideally possess outstanding interpersonal and communication skills, enabling the development of positive and productive relationships with students, colleagues, parents and the wider community. We value educators who can create safe, supportive and predictable learning environments through the consistent implementation of classroom routines and whole-school expectations. The successful applicant will ideally understand the importance of structure and explicit instruction in maximising student engagement, behaviour and learning outcomes. Schools in the Remote Teaching Service are located in some of the most isolated parts of the State. They may be in community settings or small towns, and the majority of students are from local Aboriginal families. They deliver flexible and innovative education programs to ensure students in remote areas have access to high quality learning programs. Teaching in a remote school offers a range of professional opportunities for teachers who are engaging and resilient. If you are flexible and like working as part of a team you have the opportunity to be part of this innovative learning community. Skills and interests in literacy, numeracy and English as an additional language/dialect (EAL/D) are highly valued, in addition to experience teaching across a range of age groups. Teachers who live and work in the remote teaching service tell us that it makes them better teachers, and better people. The Department of Education also supports our teachers by providing a range of additional allowances and benefits.. Professional Benefits Working for the Department of Education comes with a wide range of benefits designed to support both your professional and personal well-being. These benefits include competitive salaries, flexible working arrangements, extensive training and career development opportunities, and attractive leave provisions. Here are some of the key benefits you will enjoy: Remote Teaching Service Allowance of $20 870 a year District allowance of $9 299 a year 12 percent employer contributions to superannuation 12 weeks' vacation leave (school holidays) Free housing Free relocation Travel concessions Air-conditioning subsidy You may be eligible for HELP/HECS assistance if you are working in a very remote location - click here for details Find out more about the benefits by visiting professional and personal benefits. For additional information to all allowances and housing please contact Housing and Transport at housing.transport@education.wa.edu.au or on (08) 9264 5154. Want to know more? For more information about this opportunity, please contact Susanne Robson, Principal on 0413 381 769 or emailing susanne.robson@education.wa.edu.au. Equity and Diversity We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our schools and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds. Explore our Equity, Diversity and Inclusion Plan 2021-2025 for more details. Eligibility To work with us, you must: hold an eligible teacher qualification and registration. be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment. More information about employment eligibility can be found on our website. apply for a WA Working with Children Check before you start; and consent to a Nationally Coordinated Criminal History Check and obtain a current Screening Clearance Number issued by the Department of Education's Screening Unit before you start. Application Instructions All applications must be submitted online. Step 1: Select Apply for Job Complete the online application, including details of two (2) work-related referees, with one (1) preferably being your current line manager. Step 2: Attach your documents Your application should include: A statement of up to four (4) pages, demonstrating your Professional Knowledge, Professional Practice, and Professional Engagement aligned with the Australian Professional Standards for Teachers and the context of the position and school. A CV of up to three (3) pages outlining your employment history and professional learning summary relevant to this position. It is recommended you have your attachments ready before you start your application. For tips on writing your best teaching job application and more information about working for the Department of Education, go to the Department's Careers Page or see our applicant resource attached. Your application must be received before the closing date and time. Late applications will not be accepted. For technical support submitting your application, you can call the Department of Education's Recruitment team on (08) 9264 4127 for assistance. Advertised Vacancy Number: SS/TCH1055476 Suitable applicants may be considered for similar vacancies arising within the next 12 months following this selection process. This may include circumstances where the successful applicant declines or vacates the position. The Department applies a four (4) day breach period to this selection process. Applications close: 4.30pm (AWST) on Thursday, 2 July 2026

• Supervise and lead the team in CX operations, ensuring the delivery of results; • Work closely with the manager, management and operation clients; • Monitor and track operational KPIs, acting on deviations; • Analyze, update and ensure the reliability of operational reports; • Propose and implement improvements and new processes; • Manage work schedules according to operational needs; • Perform timesheet closing and monitoring; • Deliver structured feedback and monitor team progress; • Manage and develop employees, promoting engagement and performance; • Consolidate and present results for validation/approval; • Support other routines and demands inherent to the leadership role.

• Supervise and lead a team; • Responsible for client, operations manager and operations director relationships; • Monitor operational KPIs; • Analytical oversight of processes; • Analyze and update reports; • Prepare and manage schedules; • Close and monitor timesheets; • Provide feedback; • Manage direct reports.

Role Description As the Care Team Manager, you will play a critical role in our whole-person, interdisciplinary care model. You will be responsible for directly outreaching and engaging with individuals living with Serious Mental Illness, Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide. You will focus on building relationships and providing ongoing support to individuals whose quality of life can be improved with the Enhanced Care Management benefit. With lived experience in the local community, you will serve as an empathetic problem-solver, collaborating closely with partner clinics, community organizations, and Pair Team’s care coordinators. You will manage six interdisciplinary pods, which includes supporting up to 18 Lead Care Managers (LCMs) at a time to drive high-quality patient care and effective engagement strategies for individuals with complex medical and social needs. This role is ideal for a dynamic leader with a multidisciplinary care team background who can navigate and support a collaborative care model. You should be passionate about improving healthcare access and outcomes for underserved communities. Note: Internally, this role is referred to as a Lead Care Manager, Team Manager. What You’ll Do - Lead and Develop Your Team: Build trust and strong relationships with Lead Care Managers. Provide 1:1 coaching, support, and management to ensure high performance and team cohesion. - Ensure Quality of Care: Conduct bi-weekly audits of LCM work to maintain high-quality patient care, including timely and clear documentation, up-to-date tasks, and tailored care plans. - Monitor Performance Metrics: Utilize dashboards to track key metrics and ensure they are trending positively. Be the first point of contact for escalations and troubleshooting. - Training and Onboarding: Assist with the development and implementation of new hire and ongoing training programs. Support the LCM interview process and own the upkeep of Standard Operating Procedures (SOPs). - Foster Collaboration: Serve as the primary liaison between LCMs, their assigned clinics, their care plans (including community supports), and cross-functional stakeholders. Promote effective communication across internal teams, clinic partners, and external healthcare providers. - Drive Process Improvement: Identify opportunities to enhance care management and coordination efforts, ensuring recommendations are communicated effectively across the healthcare team. Qualifications - At least 2 years of experience managing large individual contributor teams, ideally in a healthcare or community care setting. - 2+ years of experience with community engagement, patient navigation, or social work. - Experience in a care team background, navigating multidisciplinary collaborative care models. - Bilingual – English/Spanish. - Strong understanding of cultural fluency and knowledge of community resources. - Demonstrated experience working with individuals with complex chronic needs, such as homelessness or severe mental illness/substance use disorder. - Technical proficiency with CRM databases, basic Excel, Word, email, and video conferencing tools. - Must have a quiet, HIPAA-compliant at-home work environment with reliable internet and cell phone access. Preferred Qualifications - Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder. - 3+ years of case management experience. - Experience with motivational interviewing. - Knowledge of medical terminology. - Zest for problem solving, seeking answers, and thinking outside the box. - Detail-oriented and organized self-starter who is a rockstar multitasker. - Reliable and comfortable in an ever-changing environment. Benefits - Salary: $70,000 - $80,000. - Comprehensive health, vision & dental insurance. - 401k. - Equity compensation package. - Monthly $100 work from home expense stipend for your WFH days. - Gas reimbursements for your on-site engagement days. - Flexible vacation policy -- take the time you need to recharge! - We provide all of the equipment needed for the role. - Opportunity for rapid career progression with plenty of room for personal growth!