Multiplier Technologies

Role Description We are looking for EOR HR Advisors to provide accurate, compliant, and practical HR guidance across multiple countries under our Employer of Record (EOR) model. In this role, you will advise customers and internal teams on local employment practices, statutory requirements, and employee lifecycle matters—ensuring compliance while enabling smooth day-to-day operations. You will work closely with Legal, Payroll, Benefits, Support, and Customer Success teams to deliver consistent, high-quality HR advisory at scale. What You’ll Do - HR Advisory & Case Management - Provide HR advisory support across multiple countries covering: - Hiring & onboarding - Employment contracts & amendments - Probation & performance management - Leave management & statutory benefits - Employee relations & disciplinary matters - Terminations, notice, and offboarding - Interpret local labor laws and apply them correctly within an EOR context. - Handle advisory cases end-to-end with clear documentation and risk awareness. - Compliance & Risk Awareness - Ensure all guidance aligns with local labor laws, statutory requirements, and EOR risk frameworks. - Identify high-risk scenarios and escalate appropriately to Legal or senior HR leadership. - Stay current on regulatory changes across supported countries. - Cross-Functional Collaboration - Partner closely with Payroll and Benefits teams to ensure HR guidance aligns with payroll execution and statutory compliance. - Work with Customer Support and CSMs to resolve customer queries accurately and efficiently. - Support Sales and Solutions teams with HR input on complex or pre-sales scenarios when required. - Knowledge & Documentation - Contribute to country-specific HR playbooks, decision trees, and advisory templates. - Help maintain internal knowledge bases and customer-facing guidance. - Share recurring issues and insights to improve processes and reduce repeat queries. - Customer Communication - Deliver clear, professional, and empathetic communication to customers. - Translate complex legal requirements into practical, actionable guidance. - Support customers through sensitive employee situations with confidence and clarity. Qualifications - 5–8+ years of experience in HR, Employee Relations, or HR Advisory roles. - Hands-on experience with multi-country employment regulations. - Prior exposure to EOR, PEO, global HR, or international employment is strongly preferred. - Strong understanding of employment lifecycle risks and compliance. - Ability to manage multiple advisory cases simultaneously. - Excellent written and verbal communication skills in English. - Detail-oriented, structured, and comfortable working in high-compliance environments. What Success Looks Like - Accurate, timely HR advice across supported countries. - Low error rates and minimal compliance escalations. - Strong trust from customers and internal teams. - Clear documentation and repeatable advisory patterns. - Smooth collaboration across Payroll, Legal, and Support teams. Benefits - High-impact role with the chance to play a key role in a rapidly growing company. - Work with a passionate, energetic, and diverse team. - Competitive benefits, recognition programs, and career development opportunities. - Comprehensive health insurance coverage for you and your family’s well-being. - Generous holiday policy. - A company that genuinely invests in your professional success. Equal Employment Opportunity Multiplier is an equal opportunity employer: we value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Role Description The Lead CS Enablement role at Multiplier is a unique opportunity to drive impact by empowering our client success teams with the knowledge and skills they need to excel. As a Lead CS Enablement professional, you will be responsible for creating and implementing training programs that align with our business objectives, as well as developing and maintaining a comprehensive enablement strategy that enhances the customer experience. This is a high-impact role that requires strong leadership skills, a collaborative mindset, and a relentless focus on customer satisfaction. If you are a strategic thinker with a passion for customer success, we encourage you to apply for this exciting opportunity. - Develop and implement a comprehensive enablement strategy that aligns with business objectives and enhances the customer experience. - Create and deliver engaging, interactive, and results-driven training programs that meet the needs of sales teams and customers. - Collaborate with cross-functional teams, including sales, customer success, and marketing, to ensure alignment and effectiveness of enablement initiatives. - Conduct training needs assessments and analysis to identify areas for improvement and develop targeted solutions. - Design and implement metrics and evaluation methods to measure the effectiveness of enablement initiatives. - Stay up-to-date with industry trends, best practices, and emerging technologies, and incorporate this knowledge into enablement programs. - Provide coaching and guidance to CS teams to ensure they have the knowledge and skills needed to meet customer needs and drive business results. - Develop and maintain relationships with key stakeholders, including sales, customer success, and marketing leaders, to ensure alignment and effectiveness of enablement initiatives. - Identify areas for process improvement and develop solutions to optimize enablement initiatives and drive business results. Qualifications - Proven expertise in adult learning principles, instructional design, and delivery methodologies. - Strong knowledge of sales and customer success strategies, processes, and best practices. - Experience with learning management systems (LMS) and content management systems (CMS). - Excellent communication, presentation, and interpersonal skills. - Ability to design and deliver engaging, interactive, and results-driven training programs. - Strong analytical and problem-solving skills, with the ability to identify areas for improvement and develop solutions. - Experience working in a fast-paced, dynamic environment with multiple priorities and deadlines. - Ability to travel up to 20% as needed. - Strong project management skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines. - Ability to work collaboratively with cross-functional teams, including sales, customer success, and marketing, to ensure alignment and effectiveness of enablement initiatives. - Strong leadership skills, with the ability to motivate and inspire a team of enablement professionals to deliver high-quality results and achieve business objectives.

Role Description As a Senior Product Designer, you will own strategy and execution for a defined product area within a tribe. You are responsible for shaping experience direction across workflows — not just shipping features. You lead discovery, translate insight into structured design strategy, and drive complex initiatives from concept to measurable impact. You operate as a domain-level design leader — raising clarity, anticipating risk, and influencing roadmap decisions through insight and structured reasoning. What You’ll Do - Drive Insight-Led Discovery - Lead discovery efforts within your product area. - Integrate qualitative and quantitative signals into structured insights. - Frame ambiguous problems into testable hypotheses. - Translate insights into clear product recommendations. - De-risk assumptions before execution begins. - Shape Experience Vision & Strategy - Create insight-backed 6–12 month experience direction for your area. - Break vision into staged, shippable increments tied to business goals. - Gain stakeholder buy-in for area-level experience strategy. - Reframe problems to unlock better solutions when necessary. - Lead Complex Execution with Quality - Lead cross-squad initiatives with clear experience intent. - Eliminate ambiguity in experience definition before build. - Anticipate downstream risks across flows, edge cases, and system interactions. - Drive high-quality trade-offs across usability, engineering, and timelines. - Establish structured post-launch evaluation plans. - Create reusable patterns adopted beyond your immediate squad. - Elevate Craft & Team Capability - Model strong feedback culture and active critique participation. - Mentor junior designers and support skill development. - Contribute to hiring loops by assessing craft quality and growth potential. - Raise the quality bar within your tribe through clarity and standards. What Success Looks Like - Lead discovery that meaningfully shapes roadmap direction. - Create coherent experience direction across complex workflows. - Reduce rework by anticipating experience risks early. - Navigate trade-offs with structured reasoning. - Deliver cross-squad initiatives with measurable impact. - Leave your domain more coherent and systemized than you found it. - Help junior designers grow through mentorship and example. Scope & Ownership - Own strategy and execution for a defined product area. - Influence roadmap clarity at workflow/domain level. - Lead complex, cross-functional initiatives. - Contribute reusable patterns to the design system. - Mentor and model high craft standards. - Participate in cross-tribe design forums. What We Value - Clear thinking over noise. - Insight before output. - Systems over isolated solutions. - Direct, respectful challenge. - Craft excellence as the foundation for influence. Who You Are - 5–8+ years designing complex digital products. - Experienced in leading discovery and framing ambiguous problems. - Strong systems thinker who can operate across multiple squads. - Confident communicator who earns stakeholder trust. - Comfortable navigating financial, operational, and compliance complexity. - Motivated to expand influence toward pillar-level direction over time. Multiplier Values in Action At Multiplier, we believe: - Human experiences matter — even in complex systems like payroll and compliance. - Clarity beats cleverness — especially when users navigate multi-jurisdictional workflows. - People grow people — and world-class teams are built through mentorship, psychological safety, and a shared voice. Why Join Now Multiplier is at an inflection point. As we scale our Global Human Platform across markets and capabilities, Senior Product Designers will play a defining role in shaping how clarity, trust, and human-centric design show up in global payroll, benefits, and financial workflows. We are looking for owners, someone who wants to help evolve a product organization from execution-led to experience-led. If that's you, this is the moment.