MPF Federal, LLC

• Provide strategic CMC regulatory guidance throughout product development. • Review and advise on drug substance, drug product, manufacturing, analytical methods, and control strategies. • Lead or contribute to IND CMC sections, FDA briefing packages, and regulatory responses. • Identify regulatory risks and recommend practical mitigation strategies. • Collaborate with cross-functional teams and CDMO partners to support successful development and regulatory milestones.

• Support project teams in completion of commercial and government clinical research projects. • Create, review, and maintain project documentation according to project requirements. • Work with staff to investigate problems and resolve or recommend solutions. • Coordinate with clients, sponsors, and site personnel to ensure project needs are met. • Apply basic clinical research methodologies to meet protocol and regulatory requirements. • Assist in the development of client deliverables according to project requirements. • Process incoming and outgoing project materials to monitor, verify, and track receipt of documentation. • Interact with clinical site staff regarding study activities, questions, and problems. • Perform general quality checks of documentation. • Prepare general correspondence, agendas and meeting minutes, reports, and other project-specific documentation. • Provide logistical support for committee meetings and DSMB meetings, including planning and writing reports. • Update spreadsheets and other tracking tools to reflect project status. • Identify and investigate problems and collaborate with more experienced staff on corrective actions. • Report status of activities and problems to senior team members as appropriate. • Maintain clinical research files and related documents. • Ensure tasks are completed on time and work is of the highest quality. • Perform related duties as assigned.

• Conduct outreach to community rehabilitation providers, disability service organizations, workforce boards, and other potential Employment Networks • Build and maintain a pipeline supporting a target of up to 30 approved EN applications annually • Guide interested organizations from initial contact through application and approval • Present the program to provider audiences via webinars, conferences, and site visits • Track pipeline activity and report on conversion metrics • Serve as a knowledgeable resource on program requirements, EN responsibilities, and the payment structure

• Respond to beneficiary and provider inquiries by phone, email, and written correspondence • Explain program information clearly to callers with a wide range of communication needs • Update and maintain accurate records across multiple systems • Process routine service requests within established timeframes • Escalate complex cases to the appropriate team • Meet quality and productivity standards

• Navigate and work within our proprietary electronic medical record system to evaluate and process patient health information to determine outcomes for various types of medical and specialty exams. • Conduct a review of a variety of examination documentation, test results, assessments and information and, by corroborating via phone interview with Service Members and Veterans, provide a clear, comprehensive and concise final product. • Collaborate with providers, Veterans, and Service Members via the call line to ensure examination meets regulatory and contractual requirements for compensation and benefit rating purposes. • Possess the ability to shift focus and multitask while maintaining professional demeanor to meet customer and provider needs. • Identify emergent behavioral health issues and initiate intervention when necessary. • Remain up to date with the contract requirements • Use guidelines and licensed support to ensure clear, comprehensive and concise exam documentation that is reflective of the Service Member or Veterans’ conditions and in compliance to contract requirements • Document test results • Educate and support providers, Veterans, and Service Members with navigating and utilizing medical history information for pending and prior disability claims when completing the appointment paperwork • Identify and evaluate exam documentation that requires immediate follow up for behavioral health issues and initiate the high-risk intervention process • Complete system generated tasks to process exam documentation • Interface via telephone (approximately 50%) and e-mail with contracted providers, Veterans, and Service Members in retrieval of required Disability Benefits Questionnaire information and provide education regarding required contractual protocol

• Lead the design and development of AI-driven tools optimized for deployment across AWS, Azure, and Google Cloud. • Design, create and deploy applications for internal and external use. • Build products that ensure operational discipline and robust governance across diverse cloud ecosystems. • Develop end-to-end applications where the frontend serves as a real-time Decision Support Interface and the backend functions as a high-concurrency engine. • Design asynchronous APIs capable of handling live, multi-modal data ingestion from diverse sources. • Architect complex system states where variables are collected, analyzed, and orchestrated in real-time to drive predictive outcomes. • Ensure seamless application performance and portability across a multi-cloud landscape.

• Support project teams in completion of clinical research projects. • Perform duties under the direction of clinical research managers and experienced staff. • Create, review, and maintain project documentation according to project requirements. • Work with staff to investigate problems and recommend solutions. • Coordinate with clients, sponsors, and site personnel to ensure project needs are met. • Apply basic clinical research methodologies. • Assist in the development of client deliverables. • Process incoming and outgoing project materials. • Interact with clinical site staff regarding study activities. • Perform general quality checks of documentation. • Prepare documentation and reports. • Provide logistical support for meetings. • Update spreadsheets to reflect project status. • Identify and investigate problems with staff support. • Maintain clinical research files and related documents.

• Plan, create, schedule, and publish engaging content across platforms including Instagram, LinkedIn, Facebook, TikTok, and X (Twitter) • Design on-brand graphics, short-form videos, carousels, and promotional assets using Canva • Write compelling captions, copy, and marketing materials that align with brand voice and campaign objectives • Develop and maintain a content calendar to ensure a consistent and strategic posting cadence • Monitor social channels, engage with followers, respond to comments and messages, and help grow community • Use AI platforms including ChatGPT, Claude, and others daily to accelerate content creation, ideation, and campaign strategy • Demonstrate fluency navigating multiple AI platforms beyond basic tools; apply them creatively to real marketing challenges • Stay current on emerging AI tools and proactively recommend new solutions to improve team output and content quality • Build and manage marketing automation workflows for social scheduling, posting, and content distribution • Set up and maintain scheduling tools (e.g., Buffer, Hootsuite, Later, or similar) for consistent and reliable delivery • Identify opportunities to automate repetitive marketing tasks and improve team operational efficiency • Assist in building automated reporting dashboards to track campaign KPIs and social media metrics • Track and report on social media performance including reach, engagement, follower growth, and conversions • Deliver weekly and monthly performance summaries with clear insights and actionable recommendations • Use platform analytics tools (Meta Business Suite, LinkedIn Analytics, Google Analytics, etc.) to refine strategy • Partner with leadership to align social media content with broader marketing goals and ongoing campaigns • Support paid social campaigns by providing creative assets and copy as needed • Research industry trends, competitor activity, and audience behavior to keep content relevant and fresh

• Triage Symptoms: Assess callers using evidence-based protocols • Deliver Immediate Care Advice: Recommend next steps, from self-care to urgent care, calmly and confidently • Offer Health Education: Counsel patients on medications, test results, and chronic condition management • Crisis Triage: Handle behavioral health, emergency, and complex calls with empathy and grace • Document Interactions: Accurately chart calls in our EHR and follow compliance protocols • Team Collaboration: Work closely with a supportive leadership team and fellow remote RNs

The Dental Claims Resolution Specialist I is responsible for entering and processing dental claims in the claims system. This role requires attention to detail, strong problem-solving skills, and the ability to follow established guidelines to ensure claims are processed accurately and on time. Compensation: Pursuant to Service Contract Act You will review claim submissions, enter claim information into the system, identify errors or missing information, and help ensure claims move through the process efficiently. Key Responsibilities - Enter dental claim information into the claims processing system from paper, portal, or fax submissions - Review claims for accuracy and correct OCR or data entry errors - Monitor and respond to questions from the claims email queue - Assist with resolving claims that fail electronic processing (EDI errors) - Track claims issues using spreadsheets to ensure claims are processed within required timelines - Research and resolve moderately complex claims issues - Follow the full claim lifecycle to ensure claims are processed and resolved properly - Communicate with internal teams to resolve claim issues when needed Work Environment - Fully remote position (U.S.-based employees only) - Work hours will be communicated during the hiring process - Company equipment and systems will be provided for performing job duties