Moodle

• Identify and segment key focus areas within your assigned region to connect with international schools. • Develop deep regional expertise and build a strong pipeline of opportunities. • Bring a self‑starter mindset, using creative and inclusive approaches to spark conversations and generate leads. • Design and execute innovative prospecting campaigns tailored to diverse audiences. • Contribute positively to team performance by sharing knowledge, supporting colleagues, and modelling high standards. • Engage school leaders in thoughtful conversations about their needs, goals, and challenges

• Build positive, trusting relationships with a wide range of customers. • Respond to customer queries promptly and professionally. • Schedule and deliver consultations and training sessions. • Run reports and accurately analyse and interpret customer data ahead of meetings. • Access customer data independently and prepare clear, accessible data presentations (with team quality‑assurance support). • Deliver engaging presentations, webinars, and training sessions that empower customers to embed Renaissance solutions, understand their data, and identify next steps that work for their context. • Record customer interactions in our CRM system accurately and in a timely manner. • Capture and share customer insights with relevant teams (e.g., Marketing, Sales, product) to support continuous improvement. • Draw on your teaching or education experience to support colleagues across the business. • Use initiative to identify and support customers who may benefit from additional guidance. • Monitor the progress of assigned schools throughout implementation to reduce time to value and support long‑term success. • Identify customers at risk of disengagement and take appropriate, timely action.

Title: Sales Development Representative Target location: US, Remote Salary: $50,000 - 55,000 USD Moodle with us! At Moodle, we’re on a mission to empower educators and learners worldwide with open, flexible, and innovative digital learning solutions. As the world’s most customizable and trusted open-source LMS, we partner with schools, universities, and organisations to create better learning experiences for millions. If you’re ready to make a real impact,  and be part of a global movement shaping the future of learning, join us let’s transform education together! About the Role We’re looking for a proactive and commercially minded Sales Development Representative to join our global team, supporting our growing US market. In this role, you’ll be the first point of contact for inbound leads, responsible for qualifying opportunities, understanding customer needs, and driving SaaS revenue through MoodleCloud and other solutions. You’ll work closely with Sales Executives, partners, and marketing teams to ensure every opportunity is handled with speed, quality, and impact.

• Managing and qualifying inbound leads • Routing opportunities to Sales Executives or partners • Conducting discovery to understand customer needs, budget, and timelines • Converting smaller SaaS opportunities independently • Supporting MoodleCloud trial conversions and account expansions • Following up on dormant or unqualified leads • Supporting RFP/RFX intake and coordination • Maintaining accurate CRM data and pipeline tracking • Collaborating with global sales, marketing, and product teams • Supporting outbound campaigns and lead generation initiatives

**What You’ll Do** Most days in this role usually involve a mix of: - Partnering with Technology & Operations and external HubSpot consultants to validate data models, lifecycle structures, and integrations - Defining and implementing lifecycle stages, lead scoring models, routing logic and automation that reflect how the business actually operates - Owning HubSpot forms, consent management, subscription frameworks and compliance best practices (GDPR, CAN-SPAM) - Building scalable automation for lead handling, nurturing, re-engagement, internal alerts and suppression - Establishing trusted reporting and dashboards that clearly show funnel health, conversion, attribution and performance - Creating governance, documentation, and playbooks so systems are usable, understandable and sustainable - Improving database health through ongoing hygiene, deduplication and data quality rules - Enabling the marketing team through training sessions, walkthroughs and clear “how this works” documentation - Preparing a thorough documentation, including system maps, SOPs, and recommendations for future optimisation

• Identify and recruit new technology partners aligned with Moodle’s strategy. • Achieve partner and revenue targets across CIs, VARs, and Marketplace programs. • Represent Moodle at conferences and networking events to uncover opportunities. • Target high-potential partners and markets. • Manage partners from first contact through onboarding and program activation. • Evaluate partner fit based on strategy, market presence, and customer alignment. • Collaborate with internal teams to ensure smooth assessment, certification, and activation. • Lead contract negotiations and ensure partners understand compliance requirements. • Handover partners to account management for ongoing support and success. • Monitor market trends, competitive landscape, and procurement channels to inform targeting and strategy.

• Managing a portfolio of client accounts and building strong, trusted relationships • Developing and executing account plans to support client success and growth • Leading client meetings, QBRs and renewal conversations • Identifying upsell opportunities and supporting revenue growth • Acting as a key liaison between clients and internal teams • Mentoring and supporting Account Managers in day-to-day activities • Improving processes and driving consistency across the team • Collaborating cross-functionally with Sales, Support, Onboarding and Business Services • Monitoring account health, risks and performance metrics

Role Description The Business Development Manager, Technology Partnerships will drive growth across Moodle’s technology partner ecosystem, including Certified Integrations (CIs), Value-Added Resellers (VARs), and Moodle Marketplace solution providers. You will be responsible for sourcing and recruiting new technology partners, evaluating program fit, managing assessment, certification, and activation, and ensuring a smooth handover to account management. This role is critical to maximizing partner value, accelerating Marketplace adoption, and supporting Moodle’s strategic growth objectives. - Identify and recruit new technology partners aligned with Moodle’s strategy. - Achieve partner and revenue targets across CIs, VARs, and Marketplace programs. - Represent Moodle at conferences and networking events to uncover opportunities. - Target high-potential partners and markets. - Manage partners from first contact through onboarding and program activation. - Evaluate partner fit based on strategy, market presence, and customer alignment. - Collaborate with internal teams to ensure smooth assessment, certification, and activation. - Lead contract negotiations and ensure partners understand compliance requirements. - Handover partners to account management for ongoing support and success. - Monitor market trends, competitive landscape, and procurement channels to inform targeting and strategy. Qualifications - You have a proven track record in sales, deal closing, and partner acquisition, ideally in EdTech or technology ecosystems. - You are skilled at building and maintaining strong partner relationships and managing pipelines. - You have excellent communication, presentation, and negotiation skills. - You are self-motivated, results-oriented, and organized, able to execute complex initiatives across multiple stakeholders. - You are analytical, capable of interpreting market data and optimizing strategies. - Desirable but not essential: Working knowledge of the Moodle ecosystem, technical understanding of LMS/integrations, experience drafting contracts. Benefits - Taking on a genuinely flexible, distributed role, working from anywhere in the world. - A fantastic range of benefits, focusing on work-life balance, wellbeing and ‘choosing your own adventure.’ - Working with a global team on a worldwide platform and making a real difference. - As a certified B Corp, we are proud to be part of a global community of mission-driven companies dedicated to using business as a force for good. Company Description Moodle is the world’s most trusted online learning solution, with a growing ecosystem of products and services, including Moodle Workplace, Moodle App, MoodleCloud, and more. The engine of our ecosystem is Moodle LMS, the secure and customizable open source learning management platform used by well over 300 million learners worldwide. At Moodle we are an equal opportunity employer that actively supports diversity and inclusion in the workplace and prohibits discrimination and harassment of any kind. We’re committed to fair recruitment and selection practices, ensuring we are drawing from a diverse range of sources to attract and select the very best person for the job.

Target location: United States (Remote) Salary: $100,000 - $110,000 (+ 20% variable OTE) Moodle with us! At Moodle, we’re on a mission to empower educators and learners worldwide with open, flexible, and innovative digital learning solutions. As the world’s most customisable and trusted open-source LMS, we partner with schools, universities, and organisations to create better learning experiences for millions. If you’re ready to make a real impact,  and be part of a global movement shaping the future of learning, join us let’s transform education together! About the Role We’re looking for an experienced Account Manager Team Lead to join our Global Sales & Account Management team. This is a unique hybrid role where you’ll act as both a senior individual contributor and a team leader. You’ll manage a portfolio of client accounts while also supporting the coordination, development and effectiveness of the wider Account Management team. You’ll play a key role in ensuring excellent customer experiences, driving account growth and helping shape how we scale our account management practices globally. What You’ll Do Most days in this role usually involve a mix of: - Managing a portfolio of client accounts and building strong, trusted relationships - Developing and executing account plans to support client success and growth - Leading client meetings, QBRs and renewal conversations - Identifying upsell opportunities and supporting revenue growth - Acting as a key liaison between clients and internal teams - Mentoring and supporting Account Managers in day-to-day activities - Improving processes and driving consistency across the team - Collaborating cross-functionally with Sales, Support, Onboarding and Business Services - Monitoring account health, risks and performance metrics