MGA Homecare

Role Description - Answer and manage incoming calls from families, caregivers, and staff during weekend hours - Triage calls and route urgent clinical matters to the appropriate clinical team members - Coordinate and adjust patient schedules as needed to ensure continuity of care - Communicate clearly and professionally with families regarding staffing updates and changes - Maintain accurate documentation of calls, schedule updates, and actions taken - Collaborate with clinical and operations teams to resolve issues quickly and effectively - Handle high call volumes while maintaining a calm and customer-focused approach Qualifications - Strong verbal and written communication skills - Ability to multitask and prioritize in a fast-paced, high-volume call environment - Excellent problem-solving and organizational skills - Customer service or call center experience preferred - Experience in healthcare, home health, or scheduling is a plus - Comfortable working independently with minimal supervision - Basic computer proficiency and ability to learn scheduling systems - 8a-8p AZ Time Sat&Sun Requirements - Professional and empathetic communication - Attention to detail - Time management and adaptability - Reliability and accountability EEO Statement MGA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law.

• Perform thorough evaluations and deliver evidence-based treatment plans focused on sensory processing, ADLs, and neuromotor development • Educate and collaborate with parents and caregivers to ensure therapeutic carryover beyond each visit • Work alongside Physical Therapists, Speech-Language Pathologists, Nursing staff, and physicians to provide coordinated, holistic care • Utilize MGA’s streamlined point-of-care EHR system to reduce administrative burden and maximize patient-focused time

Central Intake CoordinatorJob Overview Duties and Responsibilities MUST LIVE IN CST TIME ZONE - Organization Communication - Handles all daily patient referrals and intake operations, reviews, and processes pending referrals - Enters all demographic and insurance information for new customers and updates as needed - Completes registration of clients into the home care management program in an accurate and timely manner - Informs location staff of received referral/s with full details on deductible, coinsurance, and copay - Adheres to the rules regarding confidentiality of HIPAA protected health information - Assists with the identification and reporting of potential quality management and noncoverage issues - Communicates with relevant parties to obtain authorization of home health services, initial and ongoing Interfaces with providers/office staff/clinical staff/caregivers for the purpose of attaining additional information required for authorization approval - Provides direct support regarding utilization, authorization, and referral activities - Contacts providers and families with authorization, denial, and appeals process information - Completes monthly authorization expiry reports and informs location of upcoming renewals - Completes all changes to health insurance in KanTime - Verification - Verifies eligibility of members and member benefit coverage at initial start of care and ongoing eligibility and benefits verification on the 1st and 15th of each month - Reports all discrepancies to the Director of Clinical Services, Director of Therapy, Account Manager, and Director of Central Intake - Insurance knowledge experience - General knowledge of state Medicaid plans, private insurance plans, Medicare and Veteran Affairs - Performs all other duties assigned by Director of Central Intake - Supports and executes the mission, ethics, and goals of the company effectively - Represents themselves in a positive and professional manner in the company and community - Adheres to dress code with a clean and neat professional appearance - Reports on time and as scheduled to complete work within designated time - Adhere to all company policies and procedures outlined in Employee Handbook, Employee Agreement, or communicated from executive team Requirements - High School Education- Associates Degree preferred - Exceptional Customer Service - Must be detailed oriented - Familiarity with ICD-10 coding - Able to work independently - Able to work remotely - Ability to perform basic to intermediate applications with Excel - Strong verbal and written communication skills (Additional languages preferred) - 1+ year experience in a clinical environment preferred - Requires in depth knowledge of benefits and authorizations - Proficient use of standard computer programs for data entry and data organization Additional Job Description Information Benefits are available to eligible employees on the first of the month after 30 days of employment and include: - Base Salary of $50,000 - $55,000 - Health, Dental & Vision Coverage - Health Savings Accounts (HSA-available if enrolled in a high deductible plan) - Flexible Spending Accounts (FSA & LPFSA) - Dependent Care Reimbursement Accounts (DCRA) - Employee Assistance Program (EAP-available if enrolled in Health plan) - 401(k) retirement plan - Paid Time Off (PTO) - 100% Company Paid Basic Life Insurance (if enrolled in Health plan) - Voluntary Life Insurance - Short & Long-Term Disability - Critical Illness/Accident Insurance - Hospital Indemnity Insurance - Identity Protection Plan - Legal Care Plan - Pet Discount Program #IND123 EEO Statement: MGA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law.

Central Intake CoordinatorJob Overview Duties and Responsibilities MUST LIVE IN CST or EST TIME ZONES - Organization Communication - Handles all daily patient referrals and intake operations, reviews, and processes pending referrals - Enters all demographic and insurance information for new customers and updates as needed - Completes registration of clients into the home care management program in an accurate and timely manner - Informs location staff of received referral/s with full details on deductible, coinsurance, and copay - Adheres to the rules regarding confidentiality of HIPAA protected health information - Assists with the identification and reporting of potential quality management and noncoverage issues - Communicates with relevant parties to obtain authorization of home health services, initial and ongoing Interfaces with providers/office staff/clinical staff/caregivers for the purpose of attaining additional information required for authorization approval - Provides direct support regarding utilization, authorization, and referral activities - Contacts providers and families with authorization, denial, and appeals process information - Completes monthly authorization expiry reports and informs location of upcoming renewals - Completes all changes to health insurance in KanTime - Verification - Verifies eligibility of members and member benefit coverage at initial start of care and ongoing eligibility and benefits verification on the 1st and 15th of each month - Reports all discrepancies to the Director of Clinical Services, Director of Therapy, Account Manager, and Director of Central Intake - Insurance knowledge experience - General knowledge of state Medicaid plans, private insurance plans, Medicare and Veteran Affairs - Performs all other duties assigned by Director of Central Intake - Supports and executes the mission, ethics, and goals of the company effectively - Represents themselves in a positive and professional manner in the company and community - Adheres to dress code with a clean and neat professional appearance - Reports on time and as scheduled to complete work within designated time - Adhere to all company policies and procedures outlined in Employee Handbook, Employee Agreement, or communicated from executive team Requirements - High School Education- Associates Degree preferred - Exceptional Customer Service - Must be detailed oriented - Familiarity with ICD-10 coding - Able to work independently - Able to work remotely - Ability to perform basic to intermediate applications with Excel - Strong verbal and written communication skills (Additional languages preferred) - 1+ year experience in a clinical environment preferred - Requires in depth knowledge of benefits and authorizations - Proficient use of standard computer programs for data entry and data organization Additional Job Description Information EEO Statement: MGA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law.

Occupational Therapist - OT - Up to $5000 Hiring BonusJob Overview Pediatric Occupational Therapist (OT) – Flexible Schedule | Home Health Make a lasting difference in children’s lives — one step, stretch, and smile at a time. Are you ready to redefine pediatric care? MGA Homecare is seeking a high-impact, compassionate Occupational Therapist (OT) to join our pediatric home health team. This role goes beyond traditional home health; you’ll deliver meaningful, life-changing therapy in each child’s natural learning environment, where comfort, trust, and progress thrive. Through our focused Clustered Caseload Model, you’ll spend less time navigating Denver traffic and more time doing what matters most: empowering children and supporting families. From sensory integration to fine motor development, you will serve as a key architect in helping children build independence and confidence. Premium Compensation & Incentives We proudly offer one of the most competitive OT compensation packages in the Rocky Mountain region: - Total Target Compensation: $114,400 – $169,000+ (based on experience and visit volume) - Income Stability: Guaranteed salary during your initial caseload ramp-up period (4–6 weeks) - Weekly Direct Deposit The MGA Advantage (Benefits) At MGA Homecare, we invest in your success—clinically, professionally, and personally. - Comprehensive Health Coverage: Medical, Dental, and Vision plans - Retirement Planning: 401(k) with employer matching - Work-Life Balance: Flexible scheduling, paid time off, and weekly direct deposit - Free CEUs through Medbridge - One-on-one mentorship for new graduates or clinicians transitioning into pediatrics - Pet Discount Group Core Responsibilities - Clinical Excellence: Perform thorough evaluations and deliver evidence-based treatment plans focused on sensory processing, ADLs, and neuromotor development - Family Partnership: Educate and collaborate with parents and caregivers to ensure therapeutic carryover beyond each visit - Interdisciplinary Collaboration: Work alongside Physical Therapists, Speech-Language Pathologists, Nursing staff, and physicians to provide coordinated, holistic care - Efficient Documentation: Utilize MGA’s streamlined point-of-care EHR system to reduce administrative burden and maximize patient-focused time Qualifications & Requirements - Education: Master’s or Doctorate in Occupational Therapy from an AOTA-accredited program - Licensure: Active Colorado Occupational Therapy License (or eligibility to obtain via DORA) - Certification: Current NBCOT certification and BLS/CPR - Experience: Pediatric experience preferred; robust onboarding and training available for motivated clinicians new to pediatrics - Additional Requirements: - Valid driver’s license and reliable transportation - A collaborative, solutions-oriented mindset Why MGA Homecare? At MGA, we believe the most impactful therapy happens at home. By removing the limitations of traditional clinic settings, we empower our clinicians to provide individualized, one-on-one care that truly changes lives. MGA Homecare is proud to be an equal opportunity employer committed to diversity, equity, inclusion, and the professional growth of our clinical teams. Additional Job Description Information EEO Statement: MGA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law.

Billing SpecialistJob Overview Position Summary We are seeking a detail-oriented Billing Specialist to join our Revenue Cycle team. The Billing Specialist will be responsible for generating invoices, maintaining billing records, resolving billing discrepancies, and ensuring timely processing. This role requires strong organizational skills, attention to detail, and the ability to work cross-functionally with internal teams. Key Responsibilities - Generate and process invoices in accordance with company policies and contract terms - Review billing data for accuracy and completeness prior to invoice submission - Maintain billing schedules, records, and documentation - Resolve billing discrepancies, disputes, and customer inquiries in a timely manner - Collaborate with all internal teams to ensure correct billing handling - Monitor accounts receivable balances and assist with collections when necessary - Reconcile billing accounts and identify inconsistencies or errors - Assist with month-end closing processes - Maintain compliance with company financial procedures and internal controls - Support process improvements and automation initiatives within the billing function Required Qualifications - Understanding of responsibility to operate ethically in all day-to-day work - High School Diploma or GED Certification - Strong attention to detail and organizational skills - Excellent communication and customer service skills - Ability to manage daily tasks and meet deadlines Preferred Qualifications - Proficiency with Microsoft products - Experience with high-volume or high-stress environments - Process improvement or automation experience Key Competencies - Analytical and problem-solving skills - Accuracy and attention to detail - Time management and prioritization - Collaboration and cross-functional communication - Customer-focused mindset Additional Job Description Information Benefits - Compensation starts at $18/hr - Health, dental, and vision insurance - 401(k) with company percentage match - Paid time off and company holidays EEO Statement: MGA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law.

Supervising Speech Language PathologistJob Overview What You’ll Do - Provide skilled, compassionate therapy for children from birth to 21 with a range of physical, developmental, and sensory needs. - Complete evaluations and create individualized treatment plans. - Work closely with families to teach strategies that support progress at home. - Keep accurate and timely documentation to ensure quality care. - Collaborate with a caring, multidisciplinary team to guide each child’s journey. - Supervise CFYs and assistants when needed Why You’ll Love Working with MGA - Competitive Pay with guaranteed pay options. - Flexible Schedules: Build a caseload that fits your lifestyle. - Career Growth: Ongoing mentorship, clinical training, and advancement opportunities. - 1:1 Patient Care: Make a real impact through personalized therapy sessions. - Comprehensive Benefits: - Paid Time Off - 401(k) with company match - Medical, Dental & Vision Insurance - Sign-On & Referral Bonuses - 24/7 Clinical Support: You’re never on your own — our team has your back. Qualifications - Bachelor’s, Master’s, or Doctorates degree from an accredited therapy program - Current Texas SLP License is required - Current Texas Occupational Therapy License is required. - New graduates are welcome to apply. - CPR Certification - Valid driver’s license and insurance Additional Job Description Information - Join a mission-driven team at MGA, where your passion thrives, and be part of an extraordinary effort making a lasting impact on our community! We’ve been at the forefront of transformative home healthcare for over a decade! Specializing in Private Duty Nursing, Skilled Nursing Visits, Occupational Therapy, Physical Therapy, Speech Therapy, and Applied Behavior Analysis (ABA) Therapy. Proudly serving Arizona, Colorado, North Carolina, Tennessee, Texas, and Washington, MGA Homecare is more than just a workplace; it's a resource and a community dedicated to enhancing the well-being of those we serve. Come be a part of our exciting journey as we continue to redefine home healthcare with passion and purpose! #IND012-TX-S-AUS Attachments EEO Statement: MGA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law.

Supervising Occupational TherapistJob Overview What You’ll Do - Provide skilled, compassionate therapy for children from birth to 21 with a range of physical, developmental, and sensory needs. - Complete evaluations and create individualized treatment plans. - Work closely with families to teach strategies that support progress at home. - Keep accurate and timely documentation to ensure quality care. - Collaborate with a caring, multidisciplinary team to guide each child’s journey. - Supervise COTAs when needed Why You’ll Love Working with MGA - Competitive Pay with guaranteed pay options. - Flexible Schedules: Build a caseload that fits your lifestyle. - Career Growth: Ongoing mentorship, clinical training, and advancement opportunities. - 1:1 Patient Care: Make a real impact through personalized therapy sessions. - Comprehensive Benefits: - Paid Time Off - 401(k) with company match - Medical, Dental & Vision Insurance - Sign-On & Referral Bonuses - 24/7 Clinical Support: You’re never on your own — our team has your back. Qualifications - Bachelor’s, Master’s, or Doctorates degree from an accredited therapy program - Current Texas Occupational Therapy License is required - Current Texas Occupational Therapy License is required. - New graduates are welcome to apply. - CPR Certification - Valid driver’s license and insurance Additional Job Description Information Join a mission-driven team at MGA, where your passion thrives, and be part of an extraordinary effort making a lasting impact on our community! We’ve been at the forefront of transformative home healthcare for over a decade! Specializing in Private Duty Nursing, Skilled Nursing Visits, Occupational Therapy, Physical Therapy, Speech Therapy, and Applied Behavior Analysis (ABA) Therapy. Proudly serving Arizona, Colorado, North Carolina, Tennessee, Texas, and Washington, MGA Homecare is more than just a workplace; it's a resource and a community dedicated to enhancing the well-being of those we serve. Come be a part of our exciting journey as we continue to redefine home healthcare with passion and purpose! #IND012-TX-S-AUS EEO Statement: MGA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Provide skilled, compassionate therapy for children from birth to 21 with a range of physical, developmental, and sensory needs. - Complete evaluations and create individualized treatment plans. - Work closely with families to teach strategies that support progress at home. - Keep accurate and timely documentation to ensure quality care. - Collaborate with a caring, multidisciplinary team to guide each child’s journey. - Supervise COTAs when needed. Qualifications - Bachelor’s, Master’s, or Doctorates degree from an accredited therapy program. - Current Texas Occupational Therapy License is required. - New graduates are welcome to apply. - CPR Certification. - Valid driver’s license and insurance. Benefits - Competitive Pay with guaranteed pay options. - Flexible Schedules: Build a caseload that fits your lifestyle. - Career Growth: Ongoing mentorship, clinical training, and advancement opportunities. - 1:1 Patient Care: Make a real impact through personalized therapy sessions. - Comprehensive Benefits: Paid Time Off, 401(k) with company match, Medical, Dental & Vision Insurance, Sign-On & Referral Bonuses. - 24/7 Clinical Support: You’re never on your own — our team has your back. Company Description Join a mission-driven team at MGA, where your passion thrives, and be part of an extraordinary effort making a lasting impact on our community! We’ve been at the forefront of transformative home healthcare for over a decade! Specializing in Private Duty Nursing, Skilled Nursing Visits, Occupational Therapy, Physical Therapy, Speech Therapy, and Applied Behavior Analysis (ABA) Therapy. Proudly serving Arizona, Colorado, North Carolina, Tennessee, Texas, and Washington, MGA Homecare is more than just a workplace; it's a resource and a community dedicated to enhancing the well-being of those we serve. Come be a part of our exciting journey as we continue to redefine home healthcare with passion and purpose! EEO Statement MGA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law.