medflex.de

• You independently identify and prioritize strategic hospital and MVZ accounts – from initial outreach to contract signing • You conduct in-depth discovery conversations with C-level stakeholders (board, executive management, commercial leadership) and develop compelling value stories and ROI arguments • You are responsible for the entire sales cycle: pipeline management, forecasting, multi-stakeholder buy-in, and closing – structured and data-driven • You build long-term executive relationships and position medflex as a strategic digitalization partner in healthcare • You represent medflex at industry conferences and events and relay market insights directly to Product & Management

• Invoicing & billing • Creation, review, and dispatch of invoices • Maintenance and adjustment of invoice data • Ensuring correct billing cycles • Review of contractual terms and billing bases • Setup and maintenance of subscriptions in the billing system • Responsibility for managing outstanding items/accounts receivable, including coordinating payment reminders • Proactively improving, simplifying, and standardizing billing and invoicing processes

• Build and structure a centralized knowledge base (e.g., Notion or Confluence) • Document and prepare knowledge from Sales, Delivery, and Product • Develop clear structures, templates, and best practices (playbooks, runbooks) • Work closely with business units to systematically capture knowledge • Maintain, quality-assure, and continuously improve content • Responsible for structured training and learning initiatives for employees and customers

• Strategic market development & lead qualification • Identification and prioritization of strategic hospital and outpatient medical center (MVZ) accounts based on market potential, digitization level and decision-making structures • Proactive outreach and qualification of C‑level stakeholders (board, executive management, commercial leadership) • Consulting & solution design • Conducting in‑depth discovery conversations to understand digital challenges and clinical processes • Developing clear value stories and ROI arguments for diverse stakeholder groups • Full ownership of the sales cycle (Lead → Won) • Planning, managing and documenting all sales activities including forecasting, pipeline management and decision analysis • Ensuring structured multi‑stakeholder buy‑in and navigating complex decision paths within hospital networks and operator companies • Contract negotiation and closing in close collaboration with Operations and Customer Success • Market positioning & stakeholder influence • Building long‑term executive relationships and positioning medflex as a strategic digitalization partner • Representing medflex at professional congresses, industry events and committees to increase visibility in relevant networks • Feeding strategic market and customer requirements back to Product & Management

• Responsible for the accurate and smooth processing of customer orders in the billing system • Ensure that invoices are created, adjusted, and tracked correctly • Central point of contact between Sales, Customer Service, and Finance • Entry and maintenance of customer orders in the billing system • Execution of invoice changes, corrections, and cancellations/reversals • Payment management and coordination of payment reminders and escalations • Support in resolving payment discrepancies • Support process optimization