Medcor

• Manage a rapid flow of incoming telephone calls from Medcor customers in a call center environment • Document each call efficiently and accurately • Monitor and track individual as well as call center goals, productivity metrics, and statistics • Reflect all shift activities using the phone system and be responsible for personal schedule adherence • Provide superior customer service to Medcors clients and employees • Complete accurate assessment of symptoms and/or concerns utilizing Medcors Triage Algorithms • Follow HIPAA Compliance Policies

RN-Clinic Manager (Part-Time) Office:Worksite Health & Wellness Clinics Location: Conyers, GA, 30094, United States START YOUR APPLICATION Medcor is looking to hire an RN as the Clinic Manager, Part Time for our employer based, occupational health clinic in Conyers, GA. The RN plays a critical role in delivering Medcor’s Workplace Health Management services by performing onsite nursing services related to injury and illness evaluation and treatment at assigned client worksite. The role serves as a resource, point of contact and liaison for the administration and continuous improvement of health and wellness programs for our valued customers. The hours will be: Tuesday, Wednesday and Friday 6:30AM - 3:00PM. Job Duties and Responsibilities: - Provide safe care services, emergency (first-aid) evaluation and treatment to onsite employees within scope of practice and according to standard operation procedures and protocols. - Exercise proper medical triage in evaluating severity, treatment, disposition, referral, and transportation. - Collaborate and work with cross-functional partners, including onsite client department managers, human resources, environmental health & safety, and security to ensure the integration and coordination of services are consistent with standardized operations, Medcor patient care guidelines and client policies and procedures. - Perform workplace employment screening per client policy and procedure such as conducting administering drug and alcohol screening for post offer, post-accident, and DOT requirements. - Maintain electronic medical record documentation. Ensure records comply with State, Federal and OSHA, workers compensation and ADA regulations. - Participate in employee health/wellness and safety related programs and events such biometric screenings, blood glucose testing and other health management related initiatives. Required Job Qualifications: - Valid RN Nurse License (GA) - 1 to 2 years or more of experience - Valid Basic Life Support (BLS) certification (AHA or ARC) Preferred Job Qualifications: - Experience working in the Emergency Room or Urgent Care. - Bilingual in English and Spanish - Knowledge of Worker's Compensation, Safety Event reporting and health and safety concepts and protocols. - Bonus of you have at least 1 year of experience in an occupational health setting. - Flexibility and availability to cover 2 different sites if needed. Physical Requirements/Working Conditions: - Frequent lifting, moving, and climbing stairs with a 50lb jump bag/backpack. - May require the use of personal protective equipment (PPE) to be worn on the production floor to minimize exposure to hazards that may cause serious workplace. injuries and illnesses, which may include items such as gloves, safety glasses and shoes, earplugs or muffs, hard hats, respirators, or coveralls, vests, and full body suits. - Hearing and speaking clearly to impart oral information and convey detailed instruction to patients and staff, and during the use of medical equipment such as but not limited to a stethoscope. - Frequent standing and walking for the duration of a scheduled work shift. Benefits We don’t just advocate for our clients and our patients; we also advocate for ourselves. Our benefits include paid time off, health and dental insurance, 401K with match, education reimbursement and more. To learn more about Medcor’s Culture click here. Medcor Philosophy Medcor embraces a set of simple, interconnected practices that everyone can tailor to their own life and work. To preserve our pioneering, entrepreneurial spirit, we impart our values through the ongoing Better@Medcor campaign: encouraging our advocates to make a conscious choice to practice our values, to celebrate and recognize each other via our peer recognition program, and to support one another during tough times. Medcor is a tobacco free and smoke free workplace! EOE/M/F/Vet/Disability We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Medcor will never ask you to pay money, cash checks, or share financial information during the hiring process. Verify all opportunities at medcor.com/careers.

• Responsible for managing local and corporate client relationships • Promoting Medcor, Inc.s ethics and values • Understanding the organizational environment of the clinics • Responsible for the management and leadership of staff at clinic sites including: Supervision of staff which involves direct and indirect responsibilities for interviewing, selection, training, motivating, wage and salary administration, documented & timely feedback, performance appraisal, developing goals, and developing procedures to ensure achievement of goals • Assisting with problem solving at sites and the proper use of electronic medical records by staff • Responsible for budget management at assigned clinics, including: Maximizing revenue generation; controlling expenses • Maximizing cash flow and volume, and managing site budget setting process • Monitoring performance and acting to ensure financial targets and objectives are met • Assuring accurate monthly financial billing and contract rate compliance in such billings • Accountable for assuring standard operating procedures are in place and utilized in clinics in addition to growth in clinic volumes and services • Developing relationships with client executives, supervising physicians and other local health care providers as needed • Working closely with Medcor corporate office to share information and improve the quality of our clinic services and solve problems in the field • Responsible for sites including: Coordination with corporate, training needs, local client relations • Coordination with Medcor and client IT staff for computer requirements and needs • Coordination with Medcor HR for staffing needs • Coordination with Medcor accounting to confirm accounting procedures • Ensuring medical and office supplies are in place • Supporting training via Medcor training department and other development of staff as needed • Instuting and participating in regular staff meetings and operations management team meetings • Work effectively and relate well with others including supervisors, colleagues, and individuals inside and outside the company

• Manage a rapid flow of incoming telephone calls from Medcor customers in a call center environment • Document each call efficiently and accurately • Monitor and track individual as well as call center goals, productivity metrics, and statistics • Reflect all shift activities using the phone system and be responsible for personal schedule adherence • Provide superior customer service to Medcors clients and employees • Complete accurate assessment of symptoms and/or concerns utilizing Medcors Triage Algorithms • Follow HIPAA Compliance Policies

Role Description Medcor is looking to hire full-time Registered Nurses for our remote 24/7 Occupational Health triage call center! - The hours for this position include 8 to 10 hour shifts between 7:00am to 7:00pm CST. - Shifts could include 7:00am-5:00pm or 11:00am-07:00pm. - The start date for this triage class will be 04/27/2026. By joining our nursing team, you will be helping thousands of employers better manage their workplace injuries and improve the quality of healthcare for their employees. - Nurses must be able to talk on the phone for long periods while typing and navigating through various software applications simultaneously. - Nurses must visualize an injury while on the phone and clarify details about the injury while following our proprietary algorithms to guide the triage of the injured worker. Training - Training for this role will last 5-6 weeks, with 2.5 weeks of classroom instruction and 2.5 weeks of precepting. - Training schedule is Monday through Friday, from 8a-4p CST. - The training schedule is non-negotiable, and all training must be successfully completed within a 6-week time frame. - Following training, you will transition to your permanent schedule between the hours of 7a and 7p CST with an every-other-weekend requirement and holiday rotation. - Changes to the permanent schedule are not allowed within the first 12 months of employment. Typical Day in the Life of a Medcor Triage RN - Manage a rapid flow of incoming telephone calls from Medcor customers in a call center environment. - Document each call efficiently and accurately. - Monitor and track individual as well as call center goals, productivity metrics, and statistics. - Reflect all shift activities using the phone system and be responsible for personal schedule adherence. - Provide superior customer service to Medcor’s clients and employees. - Complete accurate assessment of symptoms and/or concerns utilizing Medcor’s Triage Algorithms. - Follow HIPAA Compliance Policies. Requirements - Have a valid RN license and current BLS (CPR) certification. - Be able to handle a high volume of consecutive calls. - Have strong technological skills as well as a typing speed of at least 30 WPM. - Work a major U.S. holiday rotation. - Work every other weekend. - Have effective written, verbal, and interpersonal communication skills. - Ability to read, analyze, and interpret triage tools and information along with care instructions to injured employees and their managers. - Be able to talk and/or hear; required to sit and use hands. - Specific vision abilities required include close vision for computers and written work with the ability to adjust focus. - Be able to work on a computer for long periods. - Have a private space in your home with 4 walls and a door for patient privacy. - Have access to high-speed internet (no satellite) within your primary residence. - Be able to receive and apply feedback. It's a Plus If - You have call center experience. - You have occupational health experience. Benefits - Paid time off. - Health and dental insurance. - 401K with match. - Education reimbursement. - More benefits available. Company Description - Stability! We’ve been around since 1984. - Potential for retention and performance incentives. - Opportunities galore! Medcor has a lot more to offer than just this job. - Training! We believe in it and we’ll train and support you to be the best you can be. - We have an open-door policy. Do you have something to say? Speak your mind!

Role Description Medcor is looking to hire full-time bilingual Spanish-speaking Registered Nurses for our remote 24/7 Occupational Health triage call center! - The hours for this position include 8 to 10 hour shifts between 7:00am to 7:00pm CST. - Shifts could include 7:00am-5:00pm or 11:00am-07:00pm. - The start date for this triage class will be 04/27/2026. By joining our nursing team, you will be helping thousands of employers better manage their workplace injuries and improve the quality of healthcare for their employees. - Nurses must be able to talk on the phone for long periods while typing and navigating through various software applications simultaneously. - Nurses must visualize an injury while on the phone and clarify details about the injury while following our proprietary algorithms to guide the triage of the injured worker. Training for this role will last 5-6 weeks, with 2.5 weeks of classroom instruction and 2.5 weeks of precepting. - Training is held Monday through Friday, from 8a-4p CST. - The training schedule is non-negotiable, and all training must be successfully completed within a 6-week time frame. - Following training, you will transition to your permanent schedule between the hours of 7a and 7p CST with an every-other-weekend requirement and holiday rotation. - Changes to the permanent schedule are not allowed within the first 12 months of employment. A typical day in the life of a Medcor Triage RN: - Manage a rapid flow of incoming telephone calls from Medcor customers in a call center environment. - Document each call efficiently and accurately. - Monitor and track individual as well as call center goals, productivity metrics, and statistics. - Reflect all shift activities using the phone system and be responsible for personal schedule adherence. - Provide superior customer service to Medcor’s clients and employees. - Complete accurate assessment of symptoms and/or concerns utilizing Medcor’s Triage Algorithms. - Follow HIPAA Compliance Policies. Qualifications - Be bilingual, fluent in both the English and Spanish language. - Have a valid RN license and current BLS (CPR) certification. - Have strong technological skills as well as a typing speed of at least 30 WPM. - Have effective written, verbal, and interpersonal communication skills. - Be able to talk and/or hear. - Be able to work on a computer for long periods. - Have a private space in your home with 4 walls and a door for patient privacy. - Have access to high-speed internet (no satellite) within your primary residence. - Be able to receive and apply feedback. Requirements - Be able to handle a high volume of consecutive calls. - Work a major U.S. holiday rotation. - Work every other weekend. - Ability to read, analyze, and interpret triage tools and information along with care instructions to injured employees and their managers. - Specific vision abilities required by this job include close vision for computers and written work with the ability to adjust focus. Benefits - Paid time off. - Health and dental insurance. - 401K with match. - Education reimbursement. - Potential for retention and performance incentives. Company Description At Medcor, we’re passionate about caring for our advocates as much as you are passionate about caring for your patients! Join our team and receive the support you need to be successful in your practice and to focus on your patients. - Stability! We’ve been around since 1984. - Opportunities galore! Medcor has a lot more to offer than just this job. - Training! We believe in it and we’ll train and support you to be the best you can be. - We have an open-door policy. Do you have something to say? Speak your mind!