Medcor

• manage a rapid flow of incoming telephone calls from Medcor customers in a call center environment • document each call efficiently and accurately • monitor and track individual as well as call center goals, productivity metrics, and statistics • reflect all shift activities using the phone system and be responsible for personal schedule adherence • provide superior customer service to Medcor's clients and employees • complete accurate assessment of symptoms and/or concerns utilizing Medcor's Triage Algorithms • follow HIPAA Compliance Policies

• manage local and corporate client relationships including: developing a professional and personal relationship that engenders trust and respect • promoting Medcor, Inc.s ethics and values • understanding the organizational environment of the clinics • manage and lead staff at clinic sites including: supervision of staff which involves direct and indirect responsibilities for interviewing, selection, training, motivating, wage and salary administration, documented & timely feedback, performance appraisal, developing goals, and developing procedures to ensure achievement of goals • assisting with problem solving at sites and the proper use of electronic medical records by staff • responsible for budget management at assigned clinics, including: maximizing revenue generation; controlling expenses; maximizing cash flow and volume, and managing site budget setting process. • monitors performance and acts to ensure financial targets and objectives are met • assures accurate monthly financial billing and contract rate compliance in such billings • accountable for assuring standard operating procedures are in place and utilized in clinics in addition to growth in clinic volumes and services • develop relationships with client executives, supervising physicians and other local health care providers as needed • works closely with Medcor corporate office to share information and improve the quality of our clinic services and solve problems in the field • coordinate with corporate, training needs, local client relations • coordinate with Medcor and client IT staff for computer requirements and needs • coordinate with Medcor HR for staffing needs • coordinate with Medcor accounting to confirm accounting procedures • ensure medical and office supplies are in place • support training via Medcor training department and other development of staff as needed • institutes and participates in regular staff meetings and operations management team meetings • work effectively and relate well with others including supervisors, colleagues, and individuals inside and outside the company

• Proactively build relationships with customers through regular communication. • Develop a comprehensive understanding of both Medcor's and the customer's markets, competitors, pricing, and value propositions. • Collaborate with internal teams to understand client definitions and metrics for success. • Meet with customers to understand their goals and priorities, and set clear expectations and objectives. • Escalate customer issues to the appropriate departments for resolution. • Review deliverables with customers to ensure quality standards and customer expectations are met. • Manage and deliver against account goals. • Collaborate with the sales team to identify upselling and cross-selling opportunities. • Cultivate and maintain strong relationships with key stakeholders at customer organizations. • Provide regular updates on service performance, contract status, risk level, and changes in customer data.

• Proactively build relationships with customers through regular communication • Represent customer interests and ensure successful implementation of Medcor services • Develop a comprehensive understanding of both Medcor's and the customer's markets • Collaborate with internal teams to understand client definitions and metrics for success • Meet with customers to understand their goals and priorities • Escalate customer issues to the appropriate departments for resolution • Review deliverables with customers to ensure quality standards are met • Proactively address recurring issues based on customer feedback • Manage and deliver against account goals within the defined strategy • Collaborate with the sales team to identify upselling and cross-selling opportunities • Cultivate and maintain strong relationships with key stakeholders at customer organizations • Ensure successful implementation of new site/service • Provide regular updates on service performance, contract status, and changes in customer data

• managing numerous occupational health clinics on construction sites in the Mountain, West and Pacific regions • responsible for managing local and corporate client relationships • managing local and corporate client relationships including: developing a professional and personal relationship that engenders trust and respect, promoting Medcor, Inc.’s ethics and values • supervision and leadership within a team environment of all full-time, part-time and contract clinic staff at multiple clinic sites • monitoring budgets and partnering with leadership to control expenses effectively • supporting the protocol-based mission of the clinics and contributing to the overall strategy of the Division and clients • significant travel required (up to 75%) across the United States • responsible for budget management at assigned clinics, including: maximizing revenue generation; controlling expenses; maximizing cash flow and volume; managing site budget setting process • accountable for assuring standard operating procedures are in place and utilized in clinics • developing relationships with client executives, supervising physicians and other local health care providers as needed • work effectively and relate well with others including supervisors, colleagues, and individuals inside and outside the company

• Manage a rapid flow of incoming telephone calls from Medcor customers in a call center environment • Document each call efficiently and accurately • Monitor and track individual as well as call center goals, productivity metrics, and statistics • Provide superior customer service to Medcor's clients and employees • Complete accurate assessment of symptoms and/or concerns utilizing Medcor's Triage Algorithms • Follow HIPAA Compliance Policies

• Responsible for managing local and corporate client relationships including: Developing a professional and personal relationship that engenders trust and respect • Promoting Medcor, Inc.s ethics and values • Understanding the organizational environment of the clinics • Responsible for the management and leadership of staff at clinic sites including: Supervision of staff which involves direct and indirect responsibilities for interviewing, selection, training, motivating, wage and salary administration, documented & timely feedback, performance appraisal, developing goals, and developing procedures to ensure achievement of goals • Assisting with problem solving at sites and the proper use of electronic medical records by staff • Responsible for budget management at assigned clinics, including: Maximizing revenue generation; controlling expenses • Maximizing cash flow and volume, and managing site budget setting process • Monitors performance and acts to ensure financial targets and objectives are met • Assures accurate monthly financial billing and contract rate compliance in such billings • Accountable for assuring standard operating procedures are in place and utilized in clinics in addition to growth in clinic volumes and services • Develops relationships with client executives, supervising physicians and other local health care providers as needed • Works closely with Medcor corporate office to share information and improve the quality of our clinic services and solve problems in the field • Responsible for sites including: Coordination with corporate, training needs, local client relations • Coordination with Medcor and client IT staff for computer requirements and needs • Coordination with Medcor HR for staffing needs • Coordination with Medcor accounting to confirm accounting procedures • Insure medical and office supplies are in place • Support training via Medcor training department and other development of staff as needed • Institutes and participates in regular staff meetings and operations management team meetings • Work effectively and relates well with others including supervisors, colleagues, and individuals inside and outside the company

• Manage a rapid flow of incoming telephone calls from Medcor customers in a call center environment • Document each call efficiently and accurately • Monitor and track individual as well as call center goals, productivity metrics, and statistics • Reflect all shift activities using the phone system and be responsible for personal schedule adherence • Provide superior customer service to Medcors clients and employees • Complete accurate assessment of symptoms and/or concerns utilizing Medcors Triage Algorithms • Follow HIPAA Compliance Policies

RN-Clinic Manager (Part-Time) Office:Worksite Health & Wellness Clinics Location: Conyers, GA, 30094, United States START YOUR APPLICATION Medcor is looking to hire an RN as the Clinic Manager, Part Time for our employer based, occupational health clinic in Conyers, GA. The RN plays a critical role in delivering Medcor’s Workplace Health Management services by performing onsite nursing services related to injury and illness evaluation and treatment at assigned client worksite. The role serves as a resource, point of contact and liaison for the administration and continuous improvement of health and wellness programs for our valued customers. The hours will be: Tuesday, Wednesday and Friday 6:30AM - 3:00PM. Job Duties and Responsibilities: - Provide safe care services, emergency (first-aid) evaluation and treatment to onsite employees within scope of practice and according to standard operation procedures and protocols. - Exercise proper medical triage in evaluating severity, treatment, disposition, referral, and transportation. - Collaborate and work with cross-functional partners, including onsite client department managers, human resources, environmental health & safety, and security to ensure the integration and coordination of services are consistent with standardized operations, Medcor patient care guidelines and client policies and procedures. - Perform workplace employment screening per client policy and procedure such as conducting administering drug and alcohol screening for post offer, post-accident, and DOT requirements. - Maintain electronic medical record documentation. Ensure records comply with State, Federal and OSHA, workers compensation and ADA regulations. - Participate in employee health/wellness and safety related programs and events such biometric screenings, blood glucose testing and other health management related initiatives. Required Job Qualifications: - Valid RN Nurse License (GA) - 1 to 2 years or more of experience - Valid Basic Life Support (BLS) certification (AHA or ARC) Preferred Job Qualifications: - Experience working in the Emergency Room or Urgent Care. - Bilingual in English and Spanish - Knowledge of Worker's Compensation, Safety Event reporting and health and safety concepts and protocols. - Bonus of you have at least 1 year of experience in an occupational health setting. - Flexibility and availability to cover 2 different sites if needed. Physical Requirements/Working Conditions: - Frequent lifting, moving, and climbing stairs with a 50lb jump bag/backpack. - May require the use of personal protective equipment (PPE) to be worn on the production floor to minimize exposure to hazards that may cause serious workplace. injuries and illnesses, which may include items such as gloves, safety glasses and shoes, earplugs or muffs, hard hats, respirators, or coveralls, vests, and full body suits. - Hearing and speaking clearly to impart oral information and convey detailed instruction to patients and staff, and during the use of medical equipment such as but not limited to a stethoscope. - Frequent standing and walking for the duration of a scheduled work shift. Benefits We don’t just advocate for our clients and our patients; we also advocate for ourselves. Our benefits include paid time off, health and dental insurance, 401K with match, education reimbursement and more. To learn more about Medcor’s Culture click here. Medcor Philosophy Medcor embraces a set of simple, interconnected practices that everyone can tailor to their own life and work. To preserve our pioneering, entrepreneurial spirit, we impart our values through the ongoing Better@Medcor campaign: encouraging our advocates to make a conscious choice to practice our values, to celebrate and recognize each other via our peer recognition program, and to support one another during tough times. Medcor is a tobacco free and smoke free workplace! EOE/M/F/Vet/Disability We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Medcor will never ask you to pay money, cash checks, or share financial information during the hiring process. Verify all opportunities at medcor.com/careers.

• Responsible for managing local and corporate client relationships • Promoting Medcor, Inc.s ethics and values • Understanding the organizational environment of the clinics • Responsible for the management and leadership of staff at clinic sites including: Supervision of staff which involves direct and indirect responsibilities for interviewing, selection, training, motivating, wage and salary administration, documented & timely feedback, performance appraisal, developing goals, and developing procedures to ensure achievement of goals • Assisting with problem solving at sites and the proper use of electronic medical records by staff • Responsible for budget management at assigned clinics, including: Maximizing revenue generation; controlling expenses • Maximizing cash flow and volume, and managing site budget setting process • Monitoring performance and acting to ensure financial targets and objectives are met • Assuring accurate monthly financial billing and contract rate compliance in such billings • Accountable for assuring standard operating procedures are in place and utilized in clinics in addition to growth in clinic volumes and services • Developing relationships with client executives, supervising physicians and other local health care providers as needed • Working closely with Medcor corporate office to share information and improve the quality of our clinic services and solve problems in the field • Responsible for sites including: Coordination with corporate, training needs, local client relations • Coordination with Medcor and client IT staff for computer requirements and needs • Coordination with Medcor HR for staffing needs • Coordination with Medcor accounting to confirm accounting procedures • Ensuring medical and office supplies are in place • Supporting training via Medcor training department and other development of staff as needed • Instuting and participating in regular staff meetings and operations management team meetings • Work effectively and relate well with others including supervisors, colleagues, and individuals inside and outside the company