Manifest

About the Manifest Manifest helps entrepreneurs get the practical support they need to succeed, with enterprise-grade AI solutions built specifically for SMBs. We deliver personalized, straightforward know-how to help small businesses win at every stage of growth. Our platform combines action oriented business intelligence dashboards and AI assistants with proprietary expertise from leaders who have successfully launched, grown, and scaled businesses. Manifest operates as a house of brands, with a specialized platform serving business owners across multiple verticals including professional beauty (salons and suites), pet care, death care, and veterinary clinics. We're also soon launching in bars and restaurants. Each brand delivers industry-specific expertise while leveraging our core AI-powered platform. Today, we support a community of 300+ business owners through a mix of AI-powered tools, one-on-one coaching, and group experiences. We're building a company where customers feel genuinely supported — and where care, clarity, and impact show up in everything we do. From the our Hiring Manager, Oliver Hughes I'm thrilled to be bringing this role onto my team at Manifest. We're at an exciting inflection point -building something that genuinely matters for small business entrepreneurs who deserve better tools, better support, and better outcomes. This role will be instrumental in getting us there. I'm looking for someone who's energized by the opportunity to drive growth as a key partner in the business - not just complete demo calls - but help shape sales strategy, test new outbound campaigns, and build sales systems that scale. While this role is primarily focused on new revenue growth it requires wearing a lot of different hats as you'll be working across vertical brands. If you're motivated by meaningful impact, love working across brands, and want to help transform the world for small business entrepreneurs, I'd love to work with you. About the Role As a Account executive, you play a vital role in generating new business opportunities and partnering with prospective customers, ensuring they have access to products best suited to where they are in their growth journey. Our customers, ranging from newly minted to seasoned owners, are among the most passionate operators. Your primary responsibility will be to bring in new customers to achieve our growth objectives. This role offers an opportunity for individuals with a passion for SMBs and track record of sales excellence. Key Responsibilities - Close deals. Manage end to end new business opportunities (source to close) to consistently exceed quotas. - Lead effective calls. Deliver an amazing first impression. Listen deeply and ask the right questions to discover a prospect’s business challenges and goals. - Independently manage lead generation and management. Proactively identify new lead and business opportunities across channels and explore new ways to engage with leads to introduce them to our products and sales process. - Identify new revenue opportunities. Partner with the Director of Growth to identify demand generation campaigns and new business opportunities based on customer insights. - Stay organized. Keep HubSpot up to date so we can forecast and learn from deal insights. - Company advocate. Be a company and brand advocate; SMBs love us and our deep expertise. What We’re Looking For - Trusted partner. You take a consultative, customer-first sales approach. Our members trust us based on our products' personalized, conversational, and relevant guidance. - Experience in SMB sales. You have at least two (2) years experience selling to SMBs, preferably high-volume SMB sales, including closing experience. - Collaboration and communication. You are collaborative and open to receiving and implementing feedback to improve team outcomes. - Sales tech stack. You have experience with Hubspot and sales automation software. Bonus Points - Familiarity with AI-driven products and tools and services businesses - Prior experience in any of the following: pet services, death care, salons or other adjacent industries (i.e., restaurants, gyms, HVAC) What we offer - Flexible PTO policy. - Remote-first work environment (US-based) - Opportunity to help define and drive sales strategy at a pioneering startup. - A collaborative and supportive team culture dedicated to making a positive impact.

About the Manifest Manifest helps entrepreneurs get the practical support they need to succeed, with enterprise-grade AI solutions built specifically for SMBs. We deliver personalized, straightforward know-how to help small businesses win at every stage of growth. Our platform combines action oriented business intelligence dashboards and AI assistants with proprietary expertise from leaders who have successfully launched, grown, and scaled businesses. Join our community supporting over 300 business owners unlock their full potential. From one-on-one coaching to group coaching experiences, we provide members with different options to meet their specific needs for achieving their business goals. We're searching for a Brand and creative lead – you are passionate about helping small businesses grow and have experience in brand building. About the Role We are looking for an experienced and versatile Brand and creative lead to join the Manifest team. The ideal candidate is a creative powerhouse who is able to bring brands to live across touch points and channels. The Brand and creative lead is responsible for developing our brand guidelines, designing engaging creative assets, and ensuring consistency and quality in everything we produce. This role is ideal for individuals you are passionate about shaping brands from scratch and executing on vision. Key Responsibilities - Develop and maintain brand guidelines (logo, typography, color, voice/tone, etc.) - Design creative assets for ads, social media, emails, landing pages, and other marketing materials - Work closely with Growth Marketing to translate campaign ideas into visuals - Oversee asset management and creative file organization - Collaborate with external vendors - Contribute creative direction and brand strategy as Manifest grows into new verticals What We’re Looking For 4+ years of design or creative experience - Strong portfolio demonstrating brand identity work and digital asset creation - Proficiency in Adobe Creative Suite, Figma, Canva, or similar tools - Ability to balance creative excellence with speed in a fast-paced environment - Excellent communication and collaboration skills Bonus Points - Early stage startup experience - Expertise in video editing and motion graphics What we offer - Flexible PTO policy. - Remote-first work environment (US-based) - Opportunity to help define and drive growth strategy at a pioneering startup. - A collaborative and supportive team culture dedicated to making a positive impact.

About Manifest Manifest helps entrepreneurs get the practical support they need to succeed, with enterprise-grade AI solutions built specifically for SMBs. We deliver personalized, straightforward know-how to help small businesses win at every stage of growth. Our platform combines action oriented business intelligence dashboards and AI assistants with proprietary expertise from leaders who have successfully launched, grown, and scaled businesses. Join our community supporting over 300 business owners to unlock their full potential. From one-on-one coaching to group coaching experiences, we provide members with different options to meet their specific needs for achieving their business goals. We are searching for an Customer Operations Associate - you are passionate about helping small businesses grow and have a commitment to building trusting relationships with customers enabling them to reach growth outcomes. About the Role As a Customer Operations Associate, you play a vital role in our customers' post-purchase experience, ensuring they have access to the information they need to implement our solutions and continue to adopt and find value throughout their journey. Our customers, ranging from newly minted to seasoned owners, are among the most passionate operators. Your primary responsibility will be to support customers post-purchase and drive product adoption, satisfaction, and set customers up for success. This role offers an opportunity for individuals with a passion for SMBs and track record of success and operations excellence. Key Responsibilities - Customer onboarding and journey. Drive customer onboarding and implementation including guiding customers through implementation and setting up training guides and resources. Assist in experiment design on scaled customer engagement post-onboarding to drive product adoption and retention. - Account management. Act as an advisor to customers in your book of business to ensure they’re leveraging our solution effectively. - Reporting. Monitor and identify usage trends to uncover retention risks and proactively address across your book of business. - Content development. Manage creation of onboarding and platform materials including training documentation, Help center articles, and user guides. - Product support. Contribute to Manifest’s product support function resolving customer inquiries around payments, platform functionality, and vertical specific training with speed and empathy. What We’re Looking For - Customer minded. You have 2-3 years of customer success or support experience, SMB focus preferred. - Collaboration and communication. You bring exceptional oral and written communication skills. You are collaborative and open to receiving and implementing feedback to improve team outcomes. - Standard operating procedures and project management. You have experience in creating and optimizing standard operational procedures and managing multiple projects and/or work streams at once. - Trusted partner. You take a consultative, customer-first approach. Our members trust us based on our products' personalized, conversational, and relevant guidance. Bonus Points - Familiarity with AI-driven products and tools and small to medium sized businesses What we offer - Base salary range of $60,000-75,0000. Benefits included. - Flexible PTO policy. - Flexible, remote-first work environment. - Opportunity to help define and drive sales strategy at a pioneering startup. - A collaborative and supportive team culture dedicated to making a positive impact.

About the Manifest Manifest helps entrepreneurs get the practical support they need to succeed, with enterprise-grade AI solutions built specifically for SMBs. We deliver personalized, straightforward know-how to help small businesses win at every stage of growth. Our platform combines action oriented business intelligence dashboards and AI assistants with proprietary expertise from leaders who have successfully launched, grown, and scaled businesses. Manifest operates as a house of brands, with a specialized platform serving business owners across multiple verticals including professional beauty (salons and suites), pet care, death care, and veterinary clinics. We're also soon launching in bars and restaurants. Each brand delivers industry-specific expertise while leveraging our core AI-powered platform. Today, we support a community of 300+ business owners through a mix of AI-powered tools, one-on-one coaching, and group experiences. We're building a company where customers feel genuinely supported — and where care, clarity, and impact show up in everything we do. From the our Hiring Manager, Oliver Hughes I'm thrilled to be bringing this role onto my team at Manifest. We're at an exciting inflection point -building something that genuinely matters for small business entrepreneurs who deserve better tools, better support, and better outcomes. This role will be instrumental in getting us there. I'm looking for someone who's ready to get in the trenches with me to build something great. Someone who's energized by the opportunity to own growth as a key partner in the business - not just execute campaigns - but help shape strategy, test new channels, and build systems that scale. This role requires wearing a lot of different hats and bringing strong analytical skills to everything you do. You'll need to be comfortable moving between strategic planning and hands-on execution, while always letting data guide your decisions. If you're motivated by meaningful impact, love working across the full marketing stack, and want to help transform the world for small business entrepreneurs, I'd love to work with you. About the Role We're hiring a Growth Marketing Manager to own growth as a key partner in the business. This is a hands-on role with real ownership and strategic impact, designed for someone who's energized by early-stage environments and motivated by meaningful results. As Growth Marketing Manager, you'll sit at the center of how Manifest grows. This role blends hands-on-keyboard execution with high-level strategy - you'll be working across the full marketing stack while helping shape our overall growth approach. You'll execute across paid media, CRM, social, influencer partnerships, affiliate programs, sales enablement, website marketing, and product marketing. You'll also guide creative development, manage agency relationships, and help build the systems that attract, nurture, and retain members across our portfolio of brands. This is an exciting opportunity to step in as a key driver of growth for the business - turning ideas into campaigns, campaigns into insights, and insights into better systems. You'll work closely with brand, creative, and cross-functional teammates in a fast-moving, collaborative environment. Key Responsibilities Below you will find a sample of the breadth of responsibilities that are part of the Growth Marketing Manager role: - Full-stack growth marketing: Develop and execute strategies across paid media, organic social, email/SMS, influencer partnerships, and affiliate programs - Lifecycle and CRM marketing: Build and execute email and SMS campaigns, including segmentation, testing, reporting, and copywriting - Content and social: Manage organic social media calendars and publish thoughtful, on-brand content across verticals - Creative and agency management: Build and maintain relationships with designers and agencies including providing guidance and direction in creative development - Conversion and growth: Support lead capture strategies across forms, webinars, and other growth experiments - Performance and insights: Identify patterns in data and recommend practical improvements What We’re Looking For - Strategic thinker and strong executor: 3-5 years in growth, digital, or lifecycle roles; comfort operating at both strategic and execution level with track record of driving measurable growth - Growth-minded and solution orientation: You are motivated by working in a fast-growing startup environment and approach problems with curiosity and ownership. - Strong communication and copywriting: Excellent writing and copy editing skills; able to translate strategy into clear, compelling messages - Full-stack marketing experiences: Hands-on experience across multiple channels (paid, organic, social) and experience managing external agencies and partners - Systems and data comfort: Hands-on experience with marketing automation software (ex: HubSpot, Klayvio, MailChimp, Braze, etc.), data-driven mindset, and solid analytical skills - Creative and adaptable: Basic design skills (Canva, Figma, or similar) and comfort serving a diverse range of customers and verticals Bonus Points - Early stage startup experience (Seed to Series A) - Familiarity with SMB audiences or B2B products - Interested in AI-powered products and tools - Experience working across multiple brands or verticals - Background in influencer or affiliate marketing What we offer - Flexible paid-time off policy. - Remote-first work environment (US-based). - The US base salary range for this full-time position is $100,000-$120,000. Within the range, individual pay is determined by multiple factors including job-related skills, experience, and relevant education or training. - Opportunity to help define and drive growth strategy at a pioneering startup. - A collaborative and supportive team culture dedicated to making a positive impact.

Manifest is hiring a seasoned Senior Backend Application Engineer - Architect to architect and scale the core infrastructure behind our data-driven platform. You’ll play a critical role in designing resilient backend systems and high-throughput data flows that support real-time insights for some of the world’s most important organizations. This is a high-impact position for someone excited to solve complex architectural challenges in a fast-moving, high-scale environment. The impact you will have: Design and build robust, scalable backend systems that serve as the foundation for intelligent software workflows Drive system architecture and backend design decisions in support of high-volume, low-latency applications Partner with cross-functional teams to evolve our platform capabilities in ways that are maintainable, performant, and extensible Improve system efficiency, reliability, and scalability as we grow Help define and uphold engineering best practices across the organization As a Senior Backend Application Engineer - Architect: Lead the architecture and development of backend services and data processing pipelines Design for scale, reliability, and observability to support growing volumes of data and traffic Collaborate with engineers, product managers, and designers to shape product features with strong backend considerations Identify and resolve performance bottlenecks and technical debt Contribute to a strong engineering culture through code reviews, technical discussions, and mentorship Continuously assess and refine our backend systems to support evolving business and product needs We are looking for you to bring the following skills and experience to the team: 8+ years of experience in backend software engineering, with a focus on scalable systems and architectural design A strong understanding of distributed systems, data flow architecture, and backend performance patterns Proven ability to scale high-throughput services and deliver production-quality systems Experience working across the software development lifecycle—from concept and design to deployment and monitoring Strong communication skills and the ability to collaborate effectively in a fast-paced, startup environment Comfort learning new tools and languages as needed—technology is a means, not a barrier Bonus but not required: Familiarity with ETL workflows or stream processing architectures Exposure to modern backend ecosystems, including API design, microservices, and data infrastructure Exposure to AI/ML features or intelligent automation from a product integration standpoint The benefits of working at Manifest include: 🔍 Help organizations get new-found visibility into their software, and be more secure! 🌎 Fully remote work (with potential for hybrid co-working) 🌴 Unlimited PTO (which we take seriously) 🏥 Medical/dental/vision insurance coverage for you and your dependents paid at 100%! 💵 Competitive salary & meaningful stock options 🏦 401(k) and retirement options ⚒️ Help get in at the ground floor of a well-funded, early stage startup! 🦄 Additional benefits to come (retirement, holiday gifts, etc.)