Management Controls Inc.

• Facilitate and ensure compliance of Track daily settlement process via computer-based software • Utilize Track reporting and data insights to audit user role compliance for process timeliness, due date compliance, and error corrections • Assign schedules and pay formulas within Track for proper calculations of net billable hours • Manage daily business process within Track to confirm settlement of charges within client’s ERP • Provide training to Supervisors and Vendors during onboarding and general maintenance • Manage user accounts/profiles and report filters, and other ad hoc administrative requests • Manage labor, equipment, and material rates to guarantee up-to-date contractual compliance • Provide support for all Track Platform issues that hinder operation of daily settlement process • Execute Track Platform implementation project plans, ensuring that implementations follow MCi’s standards and are delivered consistently • Facilitate completion of standardization elements, integration and user acceptance testing, and other project deliverables in adherence to the project schedule • Assist clients with identification and organization of Master Data as required • Collaborate with clients to expand their contractor management strategy and business processes based on industry best practices • Liaise with internal teams and external stakeholders to optimize contractor work processes and use of Track • Provide instructor-led training in group and one-on-one settings and provide end-user support during and after the implementation process • Become Track subject matter expert and advocate, driving knowledge and understanding of systems and processes both internally and externally

• Maintain ultimate responsibility project scope, schedule, budget, and success criteria • Manage RAID (Risks, Actions, Issues, Decisions), change management, integrations, and go-live readiness • Drive client confidence and adoption through structured execution • Prepare and deliver weekly executive-level status reports to customers and internal leadership • Support business process mapping across Procure-to-Pay, Maintenance & Work Management, Capital Projects, and Accounts Payable • Translate business needs into clear, actionable implementation requirements • Act as the primary delivery interface between customers and internal technical teams • Escalate design tradeoffs, feasibility constraints, and roadmap impacts • Ensure delivery remains within supported product capabilities • Maintain proactive communication with Sales and Account Executives • Propose implementation approaches aligned with product standards and architectural guardrails with a hands-on process for application configuration, testing, and integration • Coordinate integration sequencing across ERP systems and external applications • Maintain ownership of Azure DevOps project workstreams and technical ticket visibility • Identify technical risks related to integration design, data migration, performance, scalability, and unsupported configurations • Drive mitigation plans in partnership with Solution Architects and Engineering • Enforce scope boundaries and protect project margins • Prepare, price, and manage formal change orders • Ensure implementations follow established delivery methodology and quality standards • Contribute to continuous improvement of standards, templates, and delivery methodology • Share lessons learned to improve scalability and consistency

• Facilitate and ensure compliance of Track daily settlement process via computer-based software • Utilize Track reporting and data insights to audit user role compliance for process timeliness, due date compliance, and error corrections • Assign schedules and pay formulas within Track for proper calculations of net billable hours • Manage daily business process within Track to confirm settlement of charges within client’s ERP • Provide training to Supervisors and Vendors during onboarding and general maintenance • Manage user accounts/profiles and report filters, and other ad hoc administrative requests • Manage labor, equipment, and material rates to guarantee up-to-date contractual compliance • Provide support for all Track Platform issues that hinder operation of daily settlement process • Execute Track Platform implementation project plans, ensuring that implementations follow MCi’s standards and are delivered consistently • Facilitate completion of standardization elements, integration and user acceptance testing, and other project deliverables in adherence to the project schedule • Assist clients with identification and organization of Master Data as required • Collaborate with clients to expand their contractor management strategy and business processes based on industry best practices • Liaise with internal teams and external stakeholders to optimize contractor work processes and use of Track • Provide instructor-led training in group and one-on-one settings and provide end-user support during and after the implementation process • Become Track subject matter expert and advocate, driving knowledge and understanding of systems and processes both internally and externally

• Lead the strategic transition of existing Track clients to the next-generation myTrack platform • Own the design, optimization, scheduling, and execution of a multi-year migration program targeting approximately 45 client transitions by mid-2029 • Oversee a portfolio of concurrent enterprise migrations while establishing the frameworks, governance, KPIs, and automation required to scale predictably • Create and manage detailed program plans, milestones, and resource allocations • Drive disciplined risk management and proactive issue resolution • Serve as program lead for enterprise client migrations • Develop strong understanding of Track and myTrack architecture, integrations, and data structures • Identify and drive automation opportunities in reporting, testing, and deployment

• Lead and develop a global team of 30–50 Managed Services professionals • Enhance existing pod and squad structures to improve accountability and performance • Strengthen governance, operating rhythms, and ownership clarity • Prepare the organization to scale without operational strain • Drive strong client retention and renewal performance • Partner with Sales and Account teams to support expansion opportunities • Ensure service delivery excellence supports upsell and cross-sell growth • Align delivery structure with profitable growth objectives • Refine KPI frameworks tied to retention, margin, utilization, and client health • Advance automation of operational reporting and dashboards • Build executive-level visibility tools to enable proactive management • Eliminate manual reporting processes through system integration • Implement AI-driven tools and workflow automation to reduce manual effort • Improve productivity and efficiency across the organization • Modernize reporting and internal workflows • Optimize and expand outsourcing models to improve cost efficiency and scalability • Strengthen governance across global resource teams • Align resource strategy to margin and growth objectives • Lead structured improvement initiatives across service delivery • Partner with Implementation, Product, Finance, and Sales • Serve as a strategic thought partner to executive leadership

• Own the global Consulting Services delivery portfolio, including implementations, upgrades, and strategic client initiatives • Establish portfolio-level governance with visibility into delivery health, risk, dependencies, and outcomes • Drive consistent execution across regions while allowing for local nuance and client complexity • Act as the senior escalation point for complex delivery issues, client risks, and timeline challenges • Partner closely with Services, Product, Engineering, and Sales leadership to align delivery commitments with product and commercial realities • Define and standardize project and program management frameworks, tools, and delivery expectations • Ensure discipline around scope, timelines, risk management, change control, and financial performance • Lead remediation of at-risk programs, including client communication and recovery planning • Champion data-driven delivery management through dashboards, metrics, and executive reporting • Own global resource planning and capacity management across Consulting Services • Balance utilization, skill mix, regional coverage, and cost efficiency • Partner with Services leadership on hiring plans, role design, and workforce strategy • Anticipate future demand and proactively align capacity to pipeline and contractual commitments • Serve as executive sponsor for key strategic clients • Build trust with senior client stakeholders through transparent communication and predictable delivery • Navigate complex client environments with multiple stakeholders, competing priorities, and evolving scope • Represent Consulting Services in executive forums internally and externally • Design scalable delivery models to support growth without sacrificing quality or predictability • Identify opportunities to streamline workflows, automate reporting, and reduce manual overhead • Drive continuous improvement through post-project reviews, trend analysis, and operational insights • Partner with Product and Engineering to feed delivery insights back into roadmap and enablement efforts • Lead and develop high-performing project managers, program managers, and delivery leaders • Set clear expectations, performance metrics, and accountability standards • Coach leaders on executive communication, risk management, and decision-making • Build a culture of ownership, clarity, and follow-through.

• Lead vendors through the end-to-end onboarding process, from intake through go-live. • Collect, review, and validate vendor documentation, rate schedules, and contract terms. • Configure vendor profiles, pay formulas, labor and equipment rates, and compliance attributes in Track/myTrack. • Interpret contract language related to rates, overtime, reimbursements, and billing rules to ensure accurate system setup. • Perform data validation and testing to confirm vendors are transaction-ready prior to activation. • Provide onboarding guidance and system training to vendors and client stakeholders. • Respond to vendor and client questions related to onboarding, configuration, and early system use. • Communicate onboarding status, risks, and dependencies to internal teams. • Partner with Implementation, Operations, Support, and Technology teams to resolve issues and support go-live readiness. • Contribute to process documentation and continuous improvement initiatives. • Facilitate and ensure compliance of Track/myTrack daily settlement process via computer-based software. • Utilize Track/myTrack reporting and data insights to audit user role compliance for process timeliness, due date compliance, and error corrections. • Assign schedules and pay formulas within Track/myTrack for proper calculations of net billable hours. • Manage daily business process within Track/myTrack to confirm settlement of charges within client’s ERP. • Provide training to Supervisors and Vendors during onboarding and general maintenance. • Manage user accounts/profiles and report filters, and other ad hoc administrative requests. • Manage labor, equipment, and material rates to guarantee up-to-date contractual compliance. • Provide support for all Track/myTrack Platform issues that hinder operation of daily settlement process.

• Execute Track/myTrack Platform implementation project plans, ensuring that implementations follow MCi’s standards and are delivered consistently. • Facilitate completion of standardization elements, integration and user acceptance testing, and other project deliverables in adherence to the project schedule. • Assist clients with identification and organization of Master Data as required. • Collaborate with clients to expand their contractor management strategy and business processes based on industry best practices. • Liaise with internal teams and external stakeholders to optimize contractor work processes and use of Track/myTrack. • Provide instructor-led training in group and one-on-one settings and provide end-user support during and after the implementation process. • Become Track/myTrack subject matter expert and advocate, driving knowledge and understanding of systems and processes both internally and externally. • Facilitate and ensure compliance of Track/myTrack daily settlement process via computer-based software. • Utilize Track/myTrack reporting and data insights to audit user role compliance for process timeliness, due date compliance, and error corrections. • Assign schedules and pay formulas within Track/myTrack for proper calculations of net billable hours. • Manage daily business process within Track/myTrack to confirm settlement of charges within client’s ERP. • Provide training to Supervisors and Vendors during onboarding and general maintenance. • Manage user accounts/profiles and report filters, and other ad hoc administrative requests. • Manage labor, equipment, and material rates to guarantee up-to-date contractual compliance. • Provide support for all Track/myTrack Platform issues that hinder operation of daily settlement process.