Magpie Health Analytics

Role Description Magpie Health Analytics is seeking a hands-on Engineering Manager to lead a multidisciplinary team of front-end engineers, full stack developers, Python developers, and data engineers supporting federal health consulting projects. This role blends billable client delivery, technical leadership, team mentorship, and internal process improvement. The Engineering Manager will contribute directly to client projects while helping the team deliver high-quality, secure, and scalable technical solutions for government clients. Magpie's work includes mission-critical program operations, data governance, digital platforms, and advanced analytics for the federal government. Qualifications - Bachelor's degree in Computer Science, Engineering, or related field - 7+ years of software engineering, application development, or data engineering experience - Strong experience with Python and modern full-stack development practices - Experience writing clean, reliable, and reusable code for large-scale production systems - Experience managing multidisciplinary engineering teams - Clear communication skills with executives and cross-functional teams - Commitment to equipping federal teams with documentation, training, and mentoring to sustain improvements - Strong communication, problem-solving, and organizational skills - Familiarity with AI-assisted engineering tools and workflow automation - Experience with cloud platforms (AWS), DevOps, and data pipelines Requirements - Lead, mentor, and support a team of software and data engineering professionals. - Contribute directly to billable client projects and technical delivery. - Support federal health projects involving cloud-based platforms, data pipelines, analytics, workflow systems, and application development. - Help ensure projects meet quality, timeliness, documentation, and stakeholder expectations. - Support Agile delivery processes, code reviews, and engineering best practices. - Identify team training, certification, and professional development opportunities. - Evaluate internal business processes and recommend tools, automation, and AI-assisted workflows to improve efficiency, data validation, knowledge management, and delivery consistency. - Assist with staffing, recruiting, resource planning, and team development. Preferred Qualifications - Familiarity with Medicare, Medicaid, healthcare claims, encounter data, enrollment data, analytics, or program integrity work. - Experience working in a small business or consulting environment. - Experience adhering to and automating 508 compliance. - Consulting, government or regulated industry experience. - Experience with containers and orchestration tools (e.g., Docker, Kubernetes).

Role Description The UX/UI Researcher will support the design, evaluation, and continuous improvement of government websites and digital learning experiences. This role is responsible for conducting user research to understand stakeholder needs; identifying barriers in website navigation and content access; and translating findings into actionable recommendations that improve usability, accessibility, and engagement. The UX/UI Researcher will work closely with designers, content teams, developers, and program stakeholders to ensure websites are intuitive, user-centered, and aligned with organizational goals. - Plan and conduct user research for government websites, including interviews, surveys, usability testing, and journey mapping. - Develop user personas, user flows, and journey maps for key audiences such as researchers and public users. - Evaluate existing websites and digital products to identify usability issues, navigation challenges, content gaps, and friction points. - Analyze qualitative and quantitative user data, including behavioral analytics, survey responses, and testing results, to generate insights and recommendations. - Partner with UX/UI designers, developers, and content strategists to inform wireframes, prototypes, page layouts, and interaction patterns. - Recommend improvements to information architecture, navigation, labeling, search, and page design to support easier access to educational content and resources. - Ensure research findings support accessible, inclusive, and user-friendly digital experiences, including compliance with accessibility standards and best practices. Qualifications - Bachelor's degree in User Experience, Psychology, Education, Information Science, Communications, or a closely related field. - Minimum 4 years of professional experience in UX research. - Demonstrated experience with mixed-method research approaches, including user interviews, surveys, usability testing, and journey mapping. - Experience translating research findings into practical recommendations for website structure, navigation, interface design, and content presentation. - Knowledge of accessibility, inclusive design principles, and usability best practices for public-facing websites. - Strong written and verbal communication skills, with the ability to present findings clearly to diverse audiences. - Experience collaborating with cross-functional teams including designers, developers, content authors, and business stakeholders. Preferred Qualifications - Prior experience supporting CMS, HHS, or other federal/state health programs.

Role Description The Communications Specialist functions as part of a data research center that aids users on requesting, accessing, and understanding healthcare data. This position supports communication activities related to health data, research support, and customer engagement, ensuring clear, accurate, and professional messaging for researchers and stakeholders. The Communications Specialist is responsible for planning, creating, updating, and distributing communications and educational products for data program participants and internal stakeholders. Key responsibilities include: - Develop and disseminate clear, accurate, and user-friendly communications and instructional materials that help data program participants understand program rules, requirements, and processes and successfully meet their objectives. - Create and maintain a full range of communications and educational materials, including tip sheets, FAQs, newsletters, slide decks, training modules, webinar content, recordings, and other collateral to support data sharing programs. - Review, triage, and analyze participant inquiries, feedback, and program updates to identify recurring issues, knowledge gaps, and opportunities to improve messaging and materials. - Translate technical and policy information about data requirements into concise, plain-language guidance tailored to different audience levels (e.g., researchers, data managers, program staff). - Maintain and update web-facing and internal document repositories to ensure materials reflect current program policy, procedures, and timelines. - Coordinate with program managers, subject matter experts, and technical teams to ensure accuracy and consistency of public-facing information. - Support the development and maintenance of communication plans and outreach strategies to increase participant awareness of program changes, timelines, and available support resources. - Provide ad hoc communication support for related projects and stakeholder engagements as requested. - Ensure communications comply with HIPAA and data privacy regulations and research and healthcare terminology standards. Qualifications - Bachelor's degree with 4 years of relevant experience (degree in communications, public health, health policy, information science, or a related field preferred). - Strong communication skills (writing, editing, and professional communication). - Highly organized with attention to detail. Requirements - Prior experience supporting CMS, HHS, or other federal/state health programs, especially programs involving health data access or research data request processes. - Good analytical skills with the ability to synthesize participant questions, program updates, and policy changes into actionable communications. - Familiarity with federal data privacy/security requirements (e.g., HIPAA basics) and comfort coordinating with technical experts to ensure compliant messaging.

Role Description The Data Request Expert functions as part of a data research support center that aids users on requesting, accessing, and understanding Centers for Medicare and Medicaid data. - Conducts detailed technical and programmatic reviews of data request packages and supporting documentation to ensure requests meet program requirements. - Evaluates data submission completeness, methodological rigor, data appropriateness, and alignment to applicable guidance and stakeholder standards, and provides clear, structured written feedback to support timely submission/resubmission and well-supported approval decisions. - Identifies deficiencies or compliance gaps in data submissions and provides written recommendations and corrective guidance. - Interprets documentation requirements and data release expectations; coordinates and consults as needed with staff, contractors, and government employees to ensure requests align with CMS data release policies and applicable federal regulations. Qualifications - Master's degree in a relevant field (e.g., Public Health, Health Informatics, Biostatistics, Statistics, Epidemiology, Data Science, Health Services Research, or related discipline) and 8 years of relevant experience; or an equivalent combination of education and experience. - Demonstrated experience reviewing or developing data requests, research protocols, analytic plans, or technical documentation in healthcare, payer, public health, or government program context. - Strong written communication skills, including the ability to translate technical findings into clear reviewer notes and recommendations. - Demonstrated experience drafting, composing, and editing professional correspondence. - Exceptional attention to detail with strong organizational, communication, and interpersonal skills. Requirements - Prior experience supporting CMS, HHS, or other federal/state health programs. - Familiarity with CMS program guidance, submission standards, or review processes for data requests, research questions, or evaluation activities. - Demonstrated knowledge of research proposal components and research terminology. - Understanding of HIPAA and other data privacy regulations.

Role Description The Data Program Specialist (DPS) functions as part of a data research center that provides assistance to users on requesting, accessing, and understanding Centers for Medicare and Medicaid data. DPSs serve as the primary, consistent point of contact for participants, guiding them through the data access and use life cycle and providing tailored technical assistance to reduce participant burden and improve outcomes. Qualifications - Bachelor's degree in a related field - 4 years of experience Requirements - Serve as the dedicated one-on-one point of contact for assigned program participants; 'own' the participant relationship across the life of the engagement to ensure continuity and reduce the need for participants to re-orient with new staff. - Guide participants through onboarding, data request submission, approvals, renewals, and other processes, providing tailored, end-to-end technical assistance. - Coordinate participant access to webinars, trainings, and other educational offerings. - Conduct outreach and regular check-ins with participants to assess needs, resolve questions or blockers, and identify opportunities for additional support or training. - Coordinate with subject matter experts, program managers, communications staff and technical teams to ensure consistent, accurate, and compliant guidance. - Track participant cases, document interactions, maintain accurate records of participant status and requests, and ensure timely follow-up and escalation when necessary. - Capture participant feedback, recurring issues, and lessons learned to inform improvements to program processes, communications, and training materials. Preferred Qualifications - Prior experience supporting CMS, HHS, or other federal/state health programs - Familiarity with equivalent federal data request programs and processes - Experience providing technical assistance or case management to researchers, data requestors, or program participants