Loopio Inc.

Role Description Loopio is on the hunt for a Senior Software Developer who thrives on solving complex challenges and is driven by curiosity. If you're passionate about building scalable, high-impact solutions and love collaborating across disciplines, this is your chance to make your mark. You'll join a dynamic team of Engineers, Product Managers, and Designers to architect and deliver cutting-edge features that power a platform used by some of the world’s leading organisations. At Loopio, we value clean code, continuous improvement, and knowledge sharing. From impacting technical direction to mentoring teammates, you’ll play a key role in scaling our systems and evolving our product. This role requires close collaboration with teams across Canada, the UK, and India. To accommodate the time zone differences, you will be expected to work from 11 am to 7:30 pm IST. What You’ll Be Doing - Design and build developer workflows that improve speed and quality across the SDLC (local dev, CI/CD, code review, testing, deployment) - Develop and scale AI-powered workflows, leveraging tools like Claude Code, internal agents, and emerging AI platforms - Create internal tools and platforms that standardize and simplify how teams build and ship software - Identify productivity bottlenecks through data, observation, and developer feedback—and solve them systematically - Partner with product engineering teams to deeply understand their pain points and iterate on solutions quickly - Improve developer feedback loops (e.g., faster CI, better test strategies, smarter code review automation) - Drive experimentation with new tools (AI-assisted coding, workflow automation, etc.) and evaluate their impact - Measure and communicate impact using meaningful productivity metrics (cycle time, deployment frequency, etc.) - Champion developer experience as a first-class concern across the organization Qualifications - Strong software engineering background (typically 5+ years) - Experience building internal tools, platforms, or developer-facing systems - Deep understanding of the software development lifecycle and common bottlenecks - Proficiency in at least one backend language (e.g., TypeScript, Python, Go, Java) - Passion for improving how developers work—not just what they build - Systems thinker who can identify leverage points across teams and workflows - Experience with CI/CD systems, build tooling, and developer environments - Familiarity with engineering metrics and how to use them effectively (without gaming them) - Experience using or integrating AI coding tools (e.g., Claude Code, Copilot, etc.) - Interest in building agentic workflows, internal automation, or developer copilots - Comfort experimenting with APIs, prompt design, and workflow orchestration tools - Ability to work across teams and influence without direct authority - Strong communication skills—able to translate developer pain into actionable solutions - Product mindset: you treat internal tools like products with users, feedback loops, and iteration Requirements - Experience with internal developer platforms (IDPs) or platform engineering teams - Familiarity with tools like Backstage, Terraform, or workflow engines (e.g., Temporal, Airflow) - Experience evaluating or implementing engineering productivity tools (e.g., LinearB, Jellyfish, etc.) - Background in DevOps, SRE, or infrastructure engineering Benefits - Your manager supports your development by providing ongoing feedback and regular 1-on-1s; we leverage Lattice for our 1:1s and performance conversations - You will have the opportunity to elevate your craft and explore your creativity with a dedicated professional mastery allowance for more learning support - We offer a wide range of health and wellness benefits to support your physical and mental well-being, starting day 1 with Loopio - We’ll set you up to work remotely with a MacBook laptop, a monthly phone and internet subsidy, and a work-from-home budget - You’ll be joining a supportive culture that has thoughtfully built out opportunities for connections in a remote-first environment - Participate in townhalls, AMA (Ask-Me-Anything), and quarterly celebrations to celebrate the big wins and milestones as #oneteam - Our four active Employee Resource Groups offer opportunities for employees to learn and connect year-round - You’ll be a part of an award-winning workplace with an opportunity to make a big impact on the business

Role Description We are looking for a Software Engineer in Test (Level 2) to join our QA team and contribute to the functional testing of our enterprise applications. In this role, you will work closely with developers, product managers, and senior QA engineers to ensure our product meets the highest quality standards. You will be expected to write, execute, and maintain automated tests using Playwright while growing your skills in a collaborative, fast-paced environment. You'll join a dynamic team of Engineers, Product Managers, and Designers to architect and deliver cutting-edge features that power a platform used by some of the world’s leading organisations. At Loopio, we value clean code, continuous improvement, and knowledge sharing. From impacting technical direction to mentoring teammates, you’ll play a key role in scaling our systems and evolving our product. This role requires close collaboration with teams across Canada, the UK, and India. To accommodate the time zone differences, you will be expected to work from 12 PM to 9 PM IST. Qualifications - 2–4 years of overall experience in software quality assurance and testing. - Minimum 9-12 months of hands-on experience with Playwright for UI test automation. - Solid understanding of manual and functional testing methodologies for web-based enterprise applications. - Familiarity with tracking tools (e.g., Jira or equivalent). - Basic understanding of CI/CD pipelines and how automated tests integrate into them. - Strong attention to detail, analytical thinking, and clear communication skills. Requirements - Working knowledge of TypeScript / JavaScript. - Prior experience with Cypress or other UI automation frameworks. - Exposure to API testing concepts and tools (e.g., Postman). - Familiarity with version control systems such as Git. Benefits - Your manager supports your development by providing ongoing feedback and regular 1-on-1s; we leverage Lattice for our 1:1s and performance conversations. - You will have the opportunity to elevate your craft and explore your creativity with a dedicated professional mastery allowance for more learning support. - We offer a wide range of health and wellness benefits to support your physical and mental well-being, starting day 1 with Loopio. - We’ll set you up to work remotely with a MacBook laptop, a monthly phone and internet subsidy, and a work-from-home budget. - You’ll be joining a supportive culture that has thoughtfully built out opportunities for connections in a remote-first environment. - Participate in townhalls, AMA (Ask-Me-Anything), and quarterly celebrations to celebrate the big wins and milestones. - Our four active Employee Resource Groups offer opportunities for employees to learn and connect year-round. - You’ll be a part of an award-winning workplace with an opportunity to make a big impact on the business.

Role Description We are looking for a Senior Software Engineer in Test (L4) who can serve as a technical anchor within the QA team. In this role, you will lead testing efforts for complex enterprise systems, mentor and guide junior engineers, and drive strategic improvements to our automation and testing practices. You will be expected to bring deep expertise in UI automation, API testing, and ideally performance testing, while operating with a high degree of autonomy and cross-team influence. This role requires close collaboration with teams across Canada, the UK, and India. To accommodate the time zone differences, you will be expected to work from 12 PM to 9 PM IST. What You’ll Be Doing - Lead and define test strategy for complex, high-impact product areas and cross-system integrations. - Architect, develop, and maintain scalable automated test suites for UI and API layers using Playwright. - Own and drive API test automation at scale — covering contract testing, end-to-end integration flows, and data validation. - Evaluate, plan, and execute performance testing to identify bottlenecks, validate SLAs, and ensure system reliability under load. - Mentor and guide L2/L3 QA engineers — conduct code reviews, pair on complex test scenarios, and help the team level up technically. - Champion quality engineering best practices — shift-left testing, test pyramid principles, and continuous testing in CI/CD. - Collaborate with engineering leadership on release readiness, risk assessment, and quality metrics. - Identify gaps in tooling, processes, and coverage, and lead initiatives to address them. Qualifications - 7–10+ years of overall experience in software quality assurance, with significant depth in test automation. - Minimum 1.5 years of hands-on experience with Playwright for UI test automation. - Strong experience in API testing and automation — building test suites and validating complex integration scenarios. - Experience testing enterprise or SaaS applications with multi-tenant, multi-integration architectures. - Strong ownership mindset — ability to operate independently and drive initiatives from ideation to completion. Requirements - Experience in performance testing using tools such as Locust, JMeter, k6, or Gatling. - Working knowledge of TypeScript or JavaScript. - Exposure to Cypress or other modern automation frameworks. - Experience with CI/CD pipeline design and optimization (e.g., Jenkins, Harness, GitHub Actions). - Familiarity with test reporting and observability tools (e.g., Allure, Grafana, Datadog). - Contributions to automation framework architecture — page object models, custom fixtures, data-driven patterns, and shared utilities. Benefits - Your manager supports your development by providing ongoing feedback and regular 1-on-1s; we leverage Lattice for our 1:1s and performance conversations. - You will have the opportunity to elevate your craft and explore your creativity with a dedicated professional mastery allowance for more learning support. - We offer a wide range of health and wellness benefits to support your physical and mental well-being, starting day 1 with Loopio. - We’ll set you up to work remotely with a MacBook laptop, a monthly phone and internet subsidy, and a work-from-home budget. - You’ll be joining a supportive culture that has thoughtfully built out opportunities for connections in a remote-first environment. - Participate in townhalls, AMA (Ask-Me-Anything), and quarterly celebrations to celebrate the big wins and milestones. - Our four active Employee Resource Groups offer opportunities for employees to learn and connect year-round. - You’ll be a part of an award-winning workplace with an opportunity to make a big impact on the business.