Liminal

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Liminal is looking for an Account Executive who knows how to navigate security solution selling in complex enterprise organizations. We are seeking someone who is knowledgeable about customer-specific challenges and business objectives and understands what it means to sell on value to C-suite executives. We need a hunter mentality salesperson who has a consultative sales approach and a successful track record of growing and onboarding clients with polished presentation skills. You will ultimately be responsible for your own success within the territory, ensuring annual revenue bookings and new logo acquisition while providing the best experience possible for our customers. You’ll join a tight-knit team that values collaboration and shared success. Working alongside our CEO, CBO, CTO, and CMO, you’ll help define how we expand within key accounts and scale our go-to-market motion. You’ll also collaborate daily with a Partner Account Executive and Customer Success Rep to deliver exceptional value to customers. This is a unique opportunity to work shoulder-to-shoulder with experienced leaders in a high-growth environment where every win is a team win. What You’ll Do: - Prospecting & lead generation: Identify and target potential customers through research, networking, and cold calling. - Build new relationships with our enterprise customers and prospects to drive revenue, pipeline, and deployment capacity. - Achieve short-term results (i.e. exceeding quota) while maintaining a long-term perspective to improve overall revenue generation. - Help us further refine our sales motion. - Establish and nurture strong relationships with key decision-makers and influencers in the cybersecurity and technology space. - Demonstrate/sell value to key stakeholders, primarily CISOs and CIOs, within the accounts during complex sales cycles with typical ARR ranging from $40K-95K. - Exceed activity, pipeline, and revenue goals on a quarterly basis. - Effectively manage multiple opportunities in a methodical and disciplined manner. - Manage and control the sales process at every stage through contract signing. - Track all opportunity and customer details including use case, purchase timeframes, next steps, and forecasting in Liminal’s RevOps tools (HubSpot, Gong, etc). - Partner with customer success to ensure high satisfaction within your accounts. - Work with Liminal Partner Ecosystem members to understand and position their technologies, understand and articulate their value proposition to clients. Qualifications - Proven track record of prospecting and lead generation by identifying and targeting potential enterprise clients through research, networking, and cold calling. - Experience selling to VP and C-level executives, especially CISO/CIO personas. - The ideal candidate will thrive in a fast-paced, entrepreneurial startup environment. - 5+ years of software selling experience to larger mid-market and/or enterprise companies. - Experience managing a $1M+ quota, and running end-to-end complex deals. - An interest in applying emerging technologies, such as AI, in a business solution context. - SaaS and Security industry experience preferred. - Highly motivated and proven to be adept at exceeding sales bookings targets versus plan. - Proven history of managing and closing complex sales cycles using solution selling techniques in upper-mid-market and enterprise companies. - Experienced in engaging multiple stakeholders throughout the sales cycle including Legal, IT, Security, Finance, and Procurement. - Validated quota achiever (top 10% in your company). - Strong interpersonal and presentation skills. - Outstanding verbal and written communication skills. Requirements - Compensation: $225k - $250k OTE, $110k-125k base salary based on experience + equity participation. Our Values - We are kind. We assume positive intent, celebrate co-workers' success, avoid toxic behaviors, and call out bad acting when we see it. - We earn trust by being authentic, humble, and empathetic. - We are fearless, bold, honest, direct, and candid. - We value discourse, not dissonance. - We seek understanding, not consensus. - We are owners. - We are curious and passionate about learning and constantly seek opportunities to grow and develop. Company Description Liminal is the way regulated enterprises securely leverage generative AI. Liminal’s AI security, governance, and enablement platform gives customers the powerful workflow productivity tools they want to safely maximize the value of generative AI anywhere they work, while providing unparalleled data protection, administration, and observability capabilities.

About Hightouch Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance. Hightouch is a rare company built on the intersection of two fundamental technological shifts: advances in LLMs and agentic AI, and the creation and rapid adoption of cloud data warehouses like Snowflake and Databricks. Building on these tailwinds, we’ve become a leader in AI marketing and partner with industry leaders like Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, and over 1000 others. Our team focuses on making a meaningful impact for our customers. We approach challenges with first-principles thinking, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals. About The Role In this role, you will lead a team of Implementation Managers who are instrumental in helping customers onboard with Hightouch. Your team works closely with customer stakeholders and internal partners to translate business requirements into reliable technical implementations by designing the right approach, configuring and validating integrations, and guiding customers through the onboarding experience. Implementation Managers serve as trusted technical partners during this phase, coordinating cross-functional execution, navigating complexity, and removing blockers so customers can realize value quickly and confidently. What You'll Do People Leadership & Development Build, hire, and develop a high-performing team of Implementation Managers Coach and mentor team members on both technical execution and customer-facing skills Establish clear goals, performance metrics, and accountability tied to implementation outcomes Foster a culture of technical rigor, ownership, and continuous improvement Implementation Strategy & Delivery Develop and scale implementation frameworks that balance consistency with flexibility for complex use cases Identify delivery risks early and drive mitigation plans across accounts Ensure a consistently high bar for customer onboarding and launch experiences Technical Excellence & Operations Maintain deep technical knowledge of the Hightouch platform and stay current with product developments Establish and evolve technical best practices and implementation standards Lead complex technical escalations and unblock high-risk customer situations Partner with Engineering and Product to translate recurring customer challenges into product and tooling improvements Cross-Functional Leadership Partner closely with Customer Success to ensure smooth handoffs and long-term customer success Represent the voice of the customer in internal planning and strategy discussions Contribute to the rollout of new products and features by ensuring implementation readiness Drive process improvements that increase team efficiency and reduce delivery friction What We’re Looking For Leadership Experience 3–5 years of people management experience leading technical, delivery-oriented teams (e.g. implementation, solutions, onboarding) Proven ability to build and scale high-performing teams in fast-growing environments Strong coaching and feedback skills with experience developing career paths for technical professionals Track record of setting clear expectations and holding teams accountable to outcomes Technical & Customer Delivery Background Deep understanding of enterprise software implementations, including APIs, databases, and data integration systems Hands-on experience with complex technical projects involving multiple stakeholders and custom requirements Ability to independently reason through data flows, integration patterns, and technical tradeoffs Familiarity with customer success and implementation metrics, including time-to-value and launch success Core Competencies Clear, confident communicator with the ability to influence across technical and non-technical audiences Strong analytical and problem-solving skills with a bias toward action Comfortable operating in ambiguity while maintaining a high bar for execution and quality Preferred Qualifications Experience with modern data stacks, including data warehouses and ETL/ELT tools Background in Customer Data Platforms (CDPs), marketing technology, or data activation Experience in B2B SaaS, particularly in implementation, solutions engineering, or technical customer success roles Track record of improving customer retention through strong onboarding and implementation outcomes Compensation The salary range for this position is $185,000-$215,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10-year post-termination exercise window.

• Own and execute the end-to-end recruiting process for GTM (Sales, Marketing, Product, and Customer Success), G&A, and Advisory roles—from role kickoff through signed offer • Develop and execute creative sourcing strategies to identify, engage, and convert top-tier passive talent using LinkedIn, direct outreach, and specialized networks • Conduct structured interviews using behavioral, situational, and competency-based methods to assess both role fit and cultural alignment • Serve as a brand ambassador, ensuring every candidate interaction reflects our mission, values, and commitment to an exceptional candidate experience • Partner closely with hiring managers to define role requirements, calibrate candidate profiles, and translate business needs into clear, compelling job descriptions • Provide hands-on guidance throughout the hiring process, balancing speed, quality, and candidate experience • Drive hiring velocity by managing interview coordination, feedback loops, and offer processes with autonomy and urgency • Communicate progress clearly to stakeholders, surfacing risks, blockers, and recommendations as hiring unfolds • Build and maintain proactive talent pipelines for core business functions to support near- and long-term hiring needs • Apply market and candidate insights to inform sourcing approaches, role scoping, and hiring expectations • Identify opportunities to expand and diversify talent pools in competitive markets • Co-own and maintain the Applicant Tracking System (ATS), ensuring data integrity, accurate reporting, and streamlined workflows • Track and report on key recruiting metrics to support transparency and continuous improvement • Identify and implement process improvements across interview design, evaluation, and candidate communication as the organization scales • Collaborate with our HR Generalist to ensure a smooth transition from candidate to employee during onboarding