Lightspeed Commerce logo
Lightspeed Commerce

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. Founded in 2005, in Montreal’s gay village, our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

Hardware Product Manager

Technical Product ManagerTechnical Product ManagerFull TimeRemoteLeadTeam 1,001-5,000

Location

Canada

Posted

96 days ago

Salary

0

Seniority

Lead

No structured requirement data.

Job Description

Hardware Product Manager

Lightspeed Commerce

Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We are looking for a Hardware Product Manager to own and evolve the hospitality or retail hardware portfolio and end-to-end merchant experience (choose, buy, receive, set up, operate, replace), ensuring the right form factors exist, work reliably, and ship profitably across regions. What you’ll be responsible for - Own the hospitality or retail hardware portfolio end-to-end—what we sell, where we sell it, and how it evolves over time (launch → scale → lifecycle management → deprecation). - Define and land a multi-quarter roadmap aligned to the broader Hardware strategy, manage dependencies, and drive delivery to measurable outcomes. - Lead new initiatives through the full lifecycle: discovery → PRDs/requirements → vendor selection → validation/testing → launch → iteration and in-field support. - Spend time with merchants (owners/managers/staff) to uncover workflow friction and translate insights into roadmap priorities. - Drive supplier accountability across feature set, quality, cost, and lead times, using field signals (RMAs/tickets) to close the loop on corrective actions. - Lead by influence teams across Product, Design, Hardware Ops, Support, GTM, Finance, and Legal to execute launches cleanly and improve portfolio profitability. What you’ll be bringing to the team - 5+ years as a Product Manager in a hardware or hardware-enabled SaaS environment (devices/peripherals/accessories), with at least 1–2 launches shipped end-to-end - Demonstrated ownership of the full hardware lifecycle: Discovery → Requirements → Selection → Testing→ Launch → Iteration → Deprecation - Direct experience Hospitality workflows: Payments, POS, Mobile POS, Kitchen Display Systems, Kiosk, Networking - Cross-functional leadership across Product, Design, Ops/Supply Chain, Support, GTM Who you are - Extreme ownership: the ability to work autonomously, takes initiative and assumes responsibility when “grey” areas are present - Product sense: the ability to use merchant empathy and engagement, gains insights that converts into an impactful product spec - Data-driven decision making (unit economics, cohort analysis) - Excellent communicator, ensures all stakeholders remain updated without prompting - Bias for measurable outcomes - Practical understanding of hardware constraints (manufacturing, reliability, packaging, compliance) - Strength to challenge the status quo What’s in it for you? Come live the Lightspeed experience... - Lots of autonomy, flexible work culture and the option of fully remote work - Genuine career opportunities in a company that’s creating new jobs every day - Opportunity to make a difference; help merchants grow their businesses and become more successful by creating or improving products and addressing customer feedback - Work in a team big enough for growth but lean enough to make a real impact - Development of very high traffic products, used at the global scale - Opportunities to learn and expand your skill set - Become a valued part of the diverse and inclusive Lightspeed family … and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry: - Lightspeed equity scheme (we are all owners) - Flexible paid time off policy - Extended Healthcare benefits - Health and wellness benefit of $500 per year - Paid leave and assistance for new parents - Mental health online platform and counseling & coaching services - Volunteer day #LI-JR2 👋 Bonjour et bienvenue! Vous êtes actuellement à la recherche d’une nouvelle opportunité? Ou vous explorez simplement le marché? Dans les deux cas… vous êtes peut-être au bon endroit! Nous recherchons un.e spécialiste de la qualité matérielle pour prendre en charge et bâtir le système de qualité de l’écosystème matériel de Lightspeed — terminaux de paiement, imprimantes, équipements réseau, tablettes et accessoires de point de vente. Ton rôle sera de garantir que nos appareils respectent des normes de performance élevées, que les défaillances sont détectées rapidement et que les problèmes techniques sont résolus de manière permanente à travers tout notre portfolio. Tes responsabilités : - Définir et maintenir la stratégie de qualité globale, incluant un cadre de test cohérent, des étapes de validation (quality gates) et des critères d'acceptation pour l'ensemble des produits matériels. - Diriger des enquêtes structurées sur les défaillances matérielles, effectuer des analyses de cause profonde (root cause analysis), identifier des plans de confinement et veiller à leur exécution. - Définir et maintenir le suivi de la performance des fournisseurs ainsi que les plans d'inspection pour les stocks entrants. - Soutenir le tri des retours et les décisions relatives à leur disposition. - Publier régulièrement des tableaux de bord de qualité et des rapports narratifs pour les parties prenantes et la direction. - Contribuer aux objectifs organisationnels au sein de l'équipe élargie, même si cela implique d'accomplir des tâches qui ne relèvent pas strictement de ton champ d'action. Ce que tu apportes à l'équipe : - Plus de 7 ans d'expérience en qualité matérielle, qualité fournisseur, ingénierie de fiabilité ou qualité de fabrication pour des appareils, périphériques ou accessoires. - Expérience concrète dans la création de plans de test, de protocoles de validation, de plans d'échantillonnage et d'étapes de validation de lancement. - Capacité à dépanner du matériel sur le terrain (bases du réseautage, périphériques, comportement/journaux des systèmes d'exploitation d'appareils) pour isoler les modes de défaillance probables et soutenir les enquêtes sur les causes profondes. - Succès démontré avec les processus de cause profonde, CAPA/8D et la gestion des fournisseurs (fiches de rendement, audits, escalades). - Fortes compétences analytiques avec la capacité d'extraire des données des retours de marchandise (RMA), des billets de support et des systèmes opérationnels pour identifier les tendances. - Expérience de collaboration interfonctionnelle avec les équipes de produit, des opérations matérielles, du support et des ventes. Qui tu es : - Sens des responsabilités absolu : capacité à travailler de manière autonome, à prendre des initiatives et à assumer tes responsabilités même dans les zones grises. - Prise de décision basée sur les données : analyse des tendances, données sur les défauts, performance des fournisseurs. - Excellent communicateur : tu sais traduire des problèmes techniques en impacts commerciaux et garder les parties prenantes alignées grâce à une documentation proactive. - Priorité aux résultats mesurables. - Exigences de qualité élevées : tu défends des standards d'excellence tout en restant pragmatique face aux échéanciers et aux compromis nécessaires. - La force de remettre en question le statu quo. - As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position. Ce que nous offrons : - Faites votre travail dans un environnement vraiment flexible - De véritables opportunités de carrière dans une entreprise en pleine croissance - Une équipe assez grande pour offrir des possibilités, mais assez petite pour que vous ayez un impact réel Sans oublier des avantages conçus pour favoriser ton bonheur, ta santé et ton épanouissement : - Des congés payés flexibles et des politiques de télétravail - Des options d’achat d’actions, parce que c’est aussi ton entreprise - Des cotisations à ton régime de retraite, parce que ton avenir nous tient à cœur - Des possibilités de formation pour développer tes compétences et ta carrière - Une allocation santé et bien-être pour te sentir au sommet de ta forme - Des congés pour faire du bénévolat et t’impliquer dans ta communauté - Des groupes d’intérêt, allant des groupes menés par des employés aux équipes sportives commanditées - Un programme d’achat d’ordinateur pour acquérir ton MacBook personnel - Un congé parental amélioré pour soutenir les familles qui s’agrandissent #LI-JR2 To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Where to from here? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. Who we are: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with our Applicant Privacy Statement.

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Semios logo

Senior Product Manager

Semios

Helping nature feed a growing population

Full TimeRemoteTeam 201-500H1B No Sponsor

Who we are: Greenbook is building the connected intelligence layer for agricultural input and seed data, bringing together everything from regulatory information to real-world, on-farm decision-making in one place. Our goal is simple: help ag professionals make faster, more confident crop input decisions with the right data at the right moment. We sit at the center of the ag ecosystem, connecting manufacturers, retailers, agronomists, and growers through a single, trusted platform. Part of Semios Group Greenbook is part of Semios Group. Founded in 2010, Semios Group is a leading agricultural technology company helping growers, agronomists, and ag retailers manage over 100 million acres across five countries. Semios pioneered variable-rate pheromone-based mating disruption in orchards and has since expanded into a comprehensive portfolio covering crop protection, water management, frost control, automation, and a leading farm management information system. 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Product Execution & Delivery - Lead product development from discovery through delivery. - Write clear product requirements, user stories, and success metrics. - Partner closely with engineering, design, and data teams to deliver high-quality product releases. - Prioritize product initiatives based on customer impact, strategic value, and technical feasibility. Data & Platform Capabilities - Drive development of scalable platform capabilities, including data ingestion, analytics, APIs, and integrations. - Partner with engineering and data science teams to ensure data reliability, performance, and scalability. - Define and track product KPIs and usage metrics to guide continuous improvement. Cross-Functional Collaboration - Work closely with Sales, Marketing, Customer Success, and Engineering to ensure product initiatives support go-to-market strategy and revenue growth. - Contribute to the pricing, packaging, and commercialization of advanced product capabilities. - Communicate product strategy, roadmap, and performance insights to stakeholders - Greenbook and Agworld NA collaborate closely, with Greenbook identifying and shaping product labeling capabilities (including compliance-related data), while the NA PM integrates and operationalizes those capabilities within FMIS workflows, and joint ownership of "compliance" - the intersection of label data, product usage (application workflows), and external reporting requirements. 12- month success metrics will include: - Increased adoption and utilization across core product workflows - Improved onboarding activation and feature utilization - Increased revenue retention and expansion - Growth in the usage of data-driven and platform capabilities - Successful delivery of roadmap initiatives on time and within scope

Kansas
Job Closed
Semios logo

Senior Product Manager

Semios

Helping nature feed a growing population

Full TimeRemoteTeam 201-500H1B No Sponsor

Who we are: Greenbook is building the connected intelligence layer for agricultural input and seed data, bringing together everything from regulatory information to real-world, on-farm decision-making in one place. Our goal is simple: help ag professionals make faster, more confident crop input decisions with the right data at the right moment. We sit at the center of the ag ecosystem, connecting manufacturers, retailers, agronomists, and growers through a single, trusted platform. Part of Semios Group Greenbook is part of Semios Group. Founded in 2010, Semios Group is a leading agricultural technology company helping growers, agronomists, and ag retailers manage over 100 million acres across five countries. Semios pioneered variable-rate pheromone-based mating disruption in orchards and has since expanded into a comprehensive portfolio covering crop protection, water management, frost control, automation, and a leading farm management information system. 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Product Execution & Delivery - Lead product development from discovery through delivery. - Write clear product requirements, user stories, and success metrics. - Partner closely with engineering, design, and data teams to deliver high-quality product releases. - Prioritize product initiatives based on customer impact, strategic value, and technical feasibility. Data & Platform Capabilities - Drive development of scalable platform capabilities, including data ingestion, analytics, APIs, and integrations. - Partner with engineering and data science teams to ensure data reliability, performance, and scalability. - Define and track product KPIs and usage metrics to guide continuous improvement. Cross-Functional Collaboration - Work closely with Sales, Marketing, Customer Success, and Engineering to ensure product initiatives support go-to-market strategy and revenue growth. - Contribute to the pricing, packaging, and commercialization of advanced product capabilities. - Communicate product strategy, roadmap, and performance insights to stakeholders - Greenbook and Agworld NA collaborate closely, with Greenbook identifying and shaping product labeling capabilities (including compliance-related data), while the NA PM integrates and operationalizes those capabilities within FMIS workflows, and joint ownership of "compliance" - the intersection of label data, product usage (application workflows), and external reporting requirements. 12- month success metrics will include: - Increased adoption and utilization across core product workflows - Improved onboarding activation and feature utilization - Increased revenue retention and expansion - Growth in the usage of data-driven and platform capabilities - Successful delivery of roadmap initiatives on time and within scope

California
Job Closed